Renter Ratings

Noise	N/A
Grounds	4.6
Safety	4.7
Office Staff	4.8
Maintenance	4.7
Neighborhood	4.7
SatisFacts™ Tour Survey	4.6/5
SatisFacts™ Move-In Survey	4.6/5
SatisFacts™ Maintenance	4.6/5
SatisFacts™ Renewal Survey	4.5/5

Review Count

Number of reviews in the past 365 days	101

Manager's Review Engagement

Percentage of reviews responded to	86.14%

Manager's Review Reply Time

Average time to respond to reviews	21.36 days

Ratings & Reviews (142 Reviews)

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AVERAGE RATING

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NOVO Avondale Manager

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Verified Resident 737753 • 2020 Recommended

Updated 06/03/2020

Reviewed 01/20/2020

Calm and quiet. This place is nice. Both neighbors and staff are extremely friendly. Classic Atlanta charm. The price is pretty dang reasonable too. I am new to the metro Atlanta area and have been welcomed with open arms here.

NOVO Avondale Manager21/21/2020

Thank you so much for taking the time to write this review! We are delighted that you feel comfortable and safe in your apartment. - Marlin McCord, Community Director

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• 2019 - 2020 Recommended

Updated 06/01/2020

Reviewed 06/01/2020

My experience at Novo Avondale has been great! The Community Director, Marlin, and his team are friendly, knowledgeable and accommodating which made the application process seamless and easy. The apartments are newly renovated and modern and the community is safe, quiet and pet friendly. I have… See More

NOVO Avondale Manager02/02/2020

Thank you very much for your review. Your honest feedback is appreciated and continues to motivate us in making your living experience at Novo Avondale an exceptional one. It makes us so happy to know our residents are happy. — Marlin McCord, Community Director

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Verified Resident 772514 • 2020 Recommended

Updated 05/26/2020

Reviewed 05/26/2020

My experience has been wonderful with NOVO Avondale luxury apartments from the staff to the apartment itself and the grounds with which they are kept. Thank you to Darius with PROMOVE for helping me locate my new apartment. See More

NOVO Avondale Manager27/27/2020

Thank you for your high rating! We aim to provide the best quality customer service and living experience for our residents. Thank you for writing this review! -Marlin McCord, Community Director

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Verified Resident 771433 • 2020 Recommended

Updated 05/22/2020

Reviewed 05/22/2020

My experience with the community is very great, its very safe at Novo. Its very well lit, which makes it more safe at night. I feel very secure here and that's a new feeling recently. I love my apartment

NOVO Avondale Manager24/24/2020

Thanks for your high rating. We're thrilled that you are enjoying your stay in our community and we thank you for your residency! -Marlin McCord, Community Director

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• 2020 Recommended

Updated 05/18/2020

Reviewed 05/18/2020

I recently move to this complex. The management staff is great. The maintenance staff is quick to respond. The complex is clean and quiet. The neighbors are quite friendly. I'm very happy that I chose this complex to be my new home.

NOVO Avondale Manager19/19/2020

Thank you for leaving this positive review of Novo Avondale! Welcome to our community. We are happy to hear that our friendly customer service has contributed to your comfort and satisfaction. — Marlin McCord, Community Director

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Verified Resident 759340 • 2020 Recommended

Updated 05/17/2020

Reviewed 04/13/2020

So far it has been very nice. Everyone seems very friendly for the most part. Some loudness here and there, but that can be expected, especially during al of the quarantine/self-isolating. All of the maintenance requests I have submitted have been dealt with in a timely… See More

NOVO Avondale Manager14/14/2020

Thank you for taking the time to write this review! The comfort of our residents is of the highest importance to us. We are happy to know the quality of your apartment and the service of our staff have met your expectations. - Marlin McCord, Community Director

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• 2020 Recommended

Updated 05/13/2020

Reviewed 05/13/2020

Moving in was, for the most part, a smooth process, the only trouble I had was with the gate at the front, but I now know it's secure! The community seems to be quiet and family-oriented which I appreciate.

NOVO Avondale Manager14/14/2020

Welcome to Novo Avondale! We are happy to hear that you have had an overall great experience here; our residents' comfort is of the utmost importance to us. Thank you for leaving this review! - Marlin McCord, Community Director

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Verified Resident 747319 • 2020 Recommended

Updated 05/11/2020

Reviewed 02/24/2020

Friendly and clean apartment property. Nice amenities when available. close to public transportation and walking distance to Avondale square local eateries and shops. Animal friendly. Lots of tall trees and enjoyable landscape.

NOVO Avondale Manager26/26/2020

Thank you for taking the time to leave this review! We care deeply about our residents and aim to provide the best in customer service and quality. We are pleased that you enjoy the community and are having an overall positive experience! - Marlin McCord, Community Director

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Verified Resident 713778 • 2020 Recommended

Updated 05/07/2020

Reviewed 11/04/2019

From the move in process to answering our questions this has been the best renting experience I've had in a really long time. The staff is friendly, kind and knowledgeable. The grounds are neat and clean and the apartments are beautiful.

NOVO Avondale Manager05/05/2019

Thank you for your five-star rating of Novo Avondale! It is wonderful that our friendly customer service, quiet setting, and convenient location have contributed to your comfort and satisfaction. - Marlin McCord, Community Director

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Verified Resident 766372 • 2020 Recommended

Updated 05/06/2020

Reviewed 05/06/2020

I am completely in love with this place. I moved out of a three bedroom house and was scared that moving into an apartment would feel small, but truly it doesn't. I have a lot of big furniture so I was nervous. I love the modern… See More

NOVO Avondale Manager07/07/2020

Welcome and thank you for this five-star rating! We’re thrilled that you enjoy living in our community! We aim to provide the best quality customer service and living experience for our residents. Thank you choosing to make your home with us! Marlin McCord, Community Director

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Resident • 2019 - 2020 Not Recommended

Updated 05/05/2020

Reviewed 05/05/2020

I was extremely displeased living at Novo Avondale and was counting down the days to moving out. In June 2019 when I signed a lease I was promised a pool by September 2019, a fitness center "in a few weeks" and TWO dog parks. When I… See More

NOVO Avondale Manager08/08/2020

Thank you for your review, although we're sorry it was not the positive experience we aim to provide to all our residents and guests. We would like to speak with you about your concerns in hopes of better serving our current community members. Please feel free to call us at (404) 600-2199 or email me at [email protected] when you have a moment. I look forward to speaking with you. Thank you. — Marlin McCord, Community Director

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Verified Resident 762010 • 2019 - 2020 Recommended

Updated 04/27/2020

Reviewed 04/27/2020

It's been very enjoyable. The property is kept clean, the office is very helpful with any issues that come up. The maintenance team recently had to come for a plumbing issue, I called and they were here a hour later. I was very impressed.

NOVO Avondale Manager28/28/2020

Thanks so much for your positive review of Novo Avondale! It's great that you're satisfied with the friendly, responsive service that sets our community apart from the rest. It's always wonderful to hear that our residents are having an enjoyable living experience with us! — Marlin McCord, Community Director

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Verified Resident 681513 • 2019 - 2020 Recommended

Updated 04/24/2020

Reviewed 08/16/2019

Good, friendly and caring management. Prompt response to maintenance issues. Safe, quiet, well maintained. I would recommend this complex to others as a simple, quiet apartment that provides peace of mind.

NOVO Avondale Manager30/30/2019

We're grateful for this five-star review of Novo Avondale! We work hard to offer excellent customer service to our valued residents and it's great to hear that your'e happy with our efforts. We love dogs and we hope you and your pup continue to have an enjoyable stay in our community! - Robert McCord, Community Director, [email protected], (404) 600-2199

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Verified Resident 760682 • 2020 Recommended

Updated 04/20/2020

Reviewed 04/20/2020

It is very spacious and the apartment has new appliances which is very nice. The only thing i could comment is that i hope that they can follow tgru with my maintenance request about my doorknob and also to check the main door's door frame... it… See More

NOVO Avondale Manager22/22/2020

Thank you for taking a moment to review Novo Avondale! We're delighted that you're enjoying your spacious, beautifully appointed apartment. Please call us at (404) 600-2199 or send me an email at [email protected] to discuss your maintenance requests. We'd be happy to address them for you! — Marlin McCord, Community Director

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Verified Resident 760626 • 2020 Recommended

Updated 04/20/2020

Reviewed 04/20/2020

The complex is going through a large remodel, with very convenient apartment layout and community spaces. Most important to me was how dog-friendly the community was. I selected a ground floor apartment with a patio to be able to let my dogs out easily, and management… See More

NOVO Avondale Manager21/21/2020

Thank you for your positive review of Novo Avondale! Welcome to our community. We are delighted that we were able to help your move-in experience go smoothly. Please do not hesitate to let us know if we can be of assistance to you as you get settled in. — Marlin McCord, Community Director

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Verified Resident 759784 • 2020 Recommended

Updated 04/15/2020

Reviewed 04/15/2020

It was a big Miscommunication moveing in. At the same time I like my apartment very much. I am Grateful and pleased with my new home. It is a blessing to be able to come home and enjoy something beautiful. See More

NOVO Avondale Manager16/16/2020

We are happy to hear of your wonderful experience. We care deeply about our residents and seek to provide the highest quality customer service. Thank you for this spectacular review! - Marlin McCord, Community Director

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Verified Resident 759372 • 2019 - 2020 Recommended

Updated 04/13/2020

Reviewed 04/13/2020

The community is very quiet and we have active law enforcement officers on property that answer calls and seem to be very visual.i would refer anybody that is a good paying citizen that want to live or raise their family in a good community.

NOVO Avondale Manager14/14/2020

Thank you for writing this review! We appreciate the kind words and are delighted to hear of your positive experience with us. - Marlin McCord, Community Director

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Verified Resident 758457 • 2020 Recommended

Updated 04/08/2020

Reviewed 04/08/2020

The apartments are beautiful and have brand new appliances, flooring, doors, blinds, etc.! The maintenance staff very quickly fill requests as they come in. The community is safe and comfortable to walk around even at night.

NOVO Avondale Manager09/09/2020

Thank you for taking the time to write this excellent review! We are delighted that you feel comfortable and safe here. - Marlin McCord, Community Director

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[email protected] • Resident • 2020 Recommended

Updated 04/07/2020

Reviewed 04/07/2020

I have just moved in and it has been a wonderful experience . The Manager and his staff absolutely wonderful very helpful sweet and very kind. I want for a walk last night and was feeling very safe . Apartments are wonderful brand new everything .… See More

NOVO Avondale Manager08/08/2020

Thank you so much for taking the time to write this incredible review!It's fantastic to hear that you are enjoying your living experience so far. We are delighted that you feel comfortable and safe in our community. - Marlin McCord, Community Director

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Verified Resident 757943 • 2020 Recommended

Updated 04/06/2020

Reviewed 04/06/2020

The staff was wonderful,very Professional and supportive, they Answered all the questions with out any problems. Extremely professional, I had problems with my renters ins and they where very very kind and Waited for my insurance company to get in contact with them. I feel very… See More

NOVO Avondale Manager07/07/2020

We are delighted to hear of your overall wonderful experience! We aim to provide the best quality customer service and living experience for our residents. Thank you for writing this review! - Marlin McCord, Community Director

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Verified Resident 757898 • 2020 Recommended

Updated 04/06/2020

Reviewed 04/06/2020

I've loved Novo ever since I discovered it! Great area only 15 minutes from downtown Atlanta, quiet, clean, and safe. If I ever have problems with maintenance Novo make sure it's handled immediately. I couldn't ask for a better home.

NOVO Avondale Manager07/07/2020

Thank you for writing this review! We appreciate the kind words and are delighted to hear of your positive experience with us. - Marlin McCord, Community Director

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Verified Resident 757319 • 2020 Recommended

Updated 04/03/2020

Reviewed 04/03/2020

It has been very good and peaceful place to live. I am very excited about all the things to come in the community. The staff has been very helpful and do a great job communicating with the residence. So far I'm loving me new place!

NOVO Avondale Manager06/06/2020

Thank you so much for taking the time to write this review! We are delighted that you feel comfortable and happy in your apartment. - Marlin McCord, Community Director

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Verified Resident 756937 • 2020 Recommended

Updated 04/01/2020

Reviewed 04/01/2020

The staff has been incredibly helpful and very quick to respond to any questions I may have. The community is clean and well cared for. I really enjoy the amenities and the amount of nature and green space.

NOVO Avondale Manager02/02/2020

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Verified Resident 756393 • 2020 Recommended

Updated 03/30/2020

Reviewed 03/30/2020

Excellent move in procedures I edited and quality living ! I would recommend this to anyone I know. Near my place my employment, excellent value, and safe community. Kind and helpful staff on call always.

NOVO Avondale Manager31/31/2020

Thank you so much for taking the time to write this incredible review! We are delighted that you feel comfortable and safe in your apartment. - Marlin McCord, Community Director

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Verified Resident 755802 • 2019 - 2020 Recommended

Updated 03/27/2020

Reviewed 03/27/2020

Overall it's been great. Marlin & the team are amazing. They take time to know residents by name. The move in process was easy & the community is diverse, safe, and nice. I would recommend to a friend.

NOVO Avondale Manager30/30/2020

Thank you for writing this review! We appreciate the kind words and are delighted to hear of your positive experience with us. - Marlin McCord, Community Director

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Features & Amenities

Laundry

Washer/Dryer Connections

General

Chef Inspired Kitchens with Stainless Appliances and Tile Backsplashes

Clubhouse

Convenient to Avondale Estates

Convenient to Decatur, Dekalb Farmers Market and I-285

Convenient to Marta

Fitness Center

Led Lighting Package

Modern Cabinetry and Quartz Countertops in Kitchen and Bath

New Modern 1, 2 and 3 Bedroom Apartment Homes

Pet Wash Stations

Plank Flooring

Pool

Spacious Greenspace with Dog Run

Valet Trash Service

Wi-Fi in Common Areas

Pets

Dogs Allowed
Restrictions: Breed Restrictions are as follows: Tosa Inu/Ken, American Bandogge, Cane Corso, Rottweiler, Doberman, Pit Bull, Bull Terrier, Staffordshire Terrier, Dogo Argentino, Boer Boel, Gull Dong, Basenji, Mastiff, Perro de Presa Canario, Fila Brasiliero, Wolf Hybrid, Caucasian Oucharka, Alaskan Malamutes, Kangal, German Shepard, Shepard, Chow, Spitz, Akita, Reptiles, Rabbits and Pot Bellied Pigs. Mixed breeds containing these bloodlines are also prohibited.
Pet Limit: 2

Cats Allowed
Pet Limit: 2