Review History for anonymous

NOVO Avondale


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anonymous

Resident 2019 - 2020

5/5/2020

I was extremely displeased living at Novo Avondale and was counting down the days to moving out. In June 2019 when I signed a lease I was promised a pool by September 2019, a fitness center "in a few weeks" and TWO dog parks. When I moved out in March 2020, none of those amenities were provided. I used the fitness center twice before it closed down due to "maintenance" & then COVID-19. Sure, it's brand new and I guess that meant they were in a huge rush to get it built because I constantly had problems with my apartment. Everything was falling apart & they turn the water off for two or three days ALL THE TIME. SAFETY - sure there is a gate and they pride themselves on a "gated community". However, they constantly have construction workers in & out of the apartment for remodeling. One morning I found a homeless man sleeping in the apartment building. Do your research on the area before committing and make sure you are comfortable with it. We were told 24/7 security and when I first moved in there was a security guard in a golf cart all the time. When I found this homeless man, no security guard in sight. I had to go to work & call leasing after they opened up. When I called I asked about security and if we still had one. The response was "oh we have off-duty officers that live there, call them" That's great! But how was I supposed to know that? They never once told the community that. What if that was a really bad situation and I needed security ASAP. This is clearly run by new management trying to make a bad area good again. Just make sure you are completely aware of the area and the management before moving.
    Manager

    5/8/2020

    NOVO Avondale
    Thank you for your review, although we're sorry it was not the positive experience we aim to provide to all our residents and guests. We would like to speak with you about your concerns in hopes of better serving our current community members. Please feel free to call us at (404) 600-2199 or email me at cdnovo@liverangewater.com when you have a moment. I look forward to speaking with you. Thank you. — Marlin McCord, Community Director

    Review 20 out of 154

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    NOVO Avondale

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