Review History for anonymous

Regal Vista


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anonymous

Resident 2015 - 2016

5/22/2016

I highly do NOT recommend these apartments to anyone. My husband and I moved in near the due date of our first born baby. I wanted a safe, clean environment but our experience here was absolutely the worst. First of all, the apartment was filthy when we moved in. The kitchen and bathroom cabinets were filled with rusty nails, dead roaches and other insects. I called the manager and she said the cleaning employee must have "missed" ours prior to move in date. We had figured out why the A/C was not flowing into our room..and it appears that the A/C unit was broken. The hazardous safety switch was broken and we have a note specifying that it was not safe to live in this place until it was fixed! I could not have my newborn living in such an inhabitable environment but the lease was all squared away and I had hopes things would get better...which it DID NOT. We signed a lease for a year. Roaches of all sizes would crawl on our walls, our beds, our tables, anywhere and everywhere!!! I called in about that and the answer would always be that they will send an exterminator to spray. The thing is you have to be on a list and wait DAYS upon DAYS until they come by. All they do is spray in a few spots and thats all. One day I got fed up because the roaches kept coming and the manager of their company and investigated that theres a large group of them underneath our dining table. The infestation was unbearable. I had never seen so many roaches in my life. Water bugs or not.. they're everywhere in a places we want to call a temporary home! They crawled near my baby and maybe on by baby while she was sleeping! Another thing is that the residents upstairs would be stomping at 4am in the morning. They were the employees of the apartments. They were inconsiderate of us and our baby. I called the front office once again and they said they'd pass the note on. Yet it still continued.. the early morning racket. The maintenance here does not give enough notice before coming in. They do not leave notes when they finish the job like the front implied. They came in one time to fix something upstairs and worked on something in the a/c heater unit but days after there was water leaking from there. We would call after hour maintenance and it took multiple tries for them to answer. Other little things like the broken mailbox or the floor panels coming up... seemed like it took forever to get fixed. Nothing is prompt. Nothing is organized. Everything here was a complete mess.The manager and her employees in the front were not adamant about fixing the issues. We will never EVER rent from here again. If you want to rent an apartment I suggest you look elsewhere.

Review 11 out of 82

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