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Berkeley Landing


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anonymous

Resident 2012 - 2016

4/9/2016

I have lived here 3 yrs and just signed a 2 yr lease...there are no perfect apartment complexes out there anywhere..my friends pay anywhere from $200 - $400 more in rent and their apts are not that much different than mine...yes there's may be updated some but you pay for the updates...but most are smaller..and at the end of the day they still have complaints ..for the times there has been a bug or two or maybe three someone has been out to spray..because face it..you live in GA, there are going to be bugs...there are trees everywhere....I recently sent over a list of items needing repaired and those concerns were addressed in a timely manner...so for what you pay for, you get a pretty good apt. my family is happy to stay in a safe area where repair concerns are addressed....than to pay thousands of dollars because I have granite tops... or a bigger swimming pool..and my concerns still not address..You get what you pay for.. .the new office staff is very friendly, nice and really do listen to what you have to say..I have recently dealt with a Kerra at the front office and of course I was complaining about some of the previous office staff and things that I was not happy about...my neighbors are very noising and keep us up at night..but that is not the problem of the apt staff....people live above you they are going to make noise...and I am not happy about the noise or coming out of my apt and the neighbor dumps the vacuum sweeper bag in my face...I addressed that with the neighbor...Kerra really listened and addressed my concerns that were in her control.... I once left my car unlock and valuables in it just to come out the next day and nothing had been touched..so I feel very safe and feel our choice of apts has been a good one for my family..Tony the maintenance guy has been on site at least the 3 yrs I have been here...and he has been so awesome about following up..If he can't make it to take care of something...he at least reaches out and lets us know he hasn't forgotten...He is very courteous and does follow thru..and to us that is important..You just might get a smile out of him.. By no means am I saying this is a perfect place to live however I am saying for the money you pay and the location you do get a pretty decent apt...
    Manager

    4/12/2016

    Berkeley Landing
    Thank you for taking the time to share this feedback with us. We are glad to hear that our staff has provided you with strong customer service! Please let us know what we can do to ensure that you continue to enjoy your experience with Berkeley Landing!

    Review 20 out of 108

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