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  Verified Resident 687677
vrp · 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/30/2019
Staff is friendly but I can't wait to move. We have had roaches (the dirty kind) since day one. I spent a over a week eating out 3 meals a day out of disgust ( feeding a 17 year old football player and a 8 year old ). The company credited me $100. Also my first electric bill came to over 200 dollars when my girlfriend who lives in a 3200 square foot home is paying the same thing in electronic bills for comparable usage. I'm disappointed.
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Colonial Grand at Berkeley Lake Manager

09/04/2019

We appreciate you reaching out to us regarding your pest control and electricity usage concerns. We understand how important it is to provide your children with a comfortable environment and are glad that our team has been working with you to resolve these issues. While we can not speak directly to the reasons behind the cost of your electric bill, we would be happy to offer suggestions to increase energy efficiency. If you need any further assistance please reach out to our team in the office. Thank you.

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Colonial Grand at Berkeley Lake

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