vrp · 2019
Decent expedite. The front office staff is extremely kind and knowledgable. However, there's a lot of cracks and holes throughout the walls of the apartment. Lots of surfaces were not cleaned prior to move in, including insides of drawers. Inside of the washer and inside of the dishwasher, inside of the oven ect. We have been here almost a week and we already notice a roach problem. Especially near where the water piping is. Like under the sink in the kitchen. Carpet has hard spots in it from where they couldnt clean it well enough. Neighborhood is quiet which is nice.
Colonial Grand at River Oaks Manager
Thank you for your thorough feedback about our community. We're happy to hear you've found our team helpful and friendly and our community serene. We want you to be entirely satisfied and regret any concern about the preparedness of your apartment for move-in. This doesn't reflect our typically high standards and we apologize for any inconvenience.