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  Verified Resident 730152
vrp · 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/21/2019
Very helpful staff. Apartment handed over in very good condition, cleaned. Maintenance activities are also very smooth and maintenance requests are handled quite promptly. The resident portal web site however has multiple issues, and should be addresses.
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Colonial Grand at River Oaks Manager

12/23/2019

Thank you for your 4-star rating! It is great to know that you've been so well-served by our team and that you were pleased with the cleanliness of your home upon move-in. We appreciate you making us aware of your concerns about the portal. We're always open to suggestions from our residents on how to address an issue, and we'd be happy to hear any suggestions you may have, so please visit the leasing office or give us a call to discuss. In the meantime, we will share your feedback with our team to discuss how we might better serve our community. Thank you for your feedback!

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Colonial Grand at River Oaks

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