Ratings & Prices for Cortland Portico, Duluth, GA

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	2
Safety	1.5
Office Staff	2
Maintenance	1
Neighborhood	2.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (196 Reviews)

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Resident • 2017 - 2020

07/18/2020

First off the neighborhood is always having parties. When you call in for service your call will go unanswered for days, the maintenance people can be very disrespectful and don't really fix your problems.( they also try to tell you that you did it/ or made… See More

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Prospective Resident • Visited 2020

04/27/2020

Please be aware of the bait and switch of this property. First they will assure you that they will work with you just to get you to apply. Then they will not refund your money. I have in writing where the manager clearly said if I… See More

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Resident • 2017 - 2019

10/28/2019

Where to start. There is always an issue with the gate( it is broken for days at a time ) people following you in all the time. This has been brought up to the staff on site. ****Next there is the issue with trash. The property… See More

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Cortland Portico Manager

11/01/2019

Hello valued resident, thank you for taking the time complete a review of our community. We are deeply saddened to see that you have not been enjoying the community as you should be. In your review you express some concerns on noise. While we want all out residents to live it up in their living spaces, we also want to make sure you have the comfort to enjoy some uninterrupted home time, too. We currently do have patrol officers that can answer to noise complaints after hours. You may reach their Non-Emergency Response Line at 770.274.8333 or by calling our Service Hotline 866.355.7351. As far as valet trash concerns we now have two wonderful valet associate who have our entire community's trash picked up no later than 2:00 PM Monday through Friday. Over the weekend you do have access to our community's trash compactor that is located at the front of our community. In regards to your neighbors we will send out a community reminder about valet trash. If you specifically know of who may be sitting trash out outside of hours, please let us know so we can resolve this issue for you. We do understand we have a parking concern in the community. However, we do have available garages that you can rent that will alleviate your parking concerns. Again, we appreciate your review and we hope to reset your level of satisfaction. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! A. Galicia ' Assistant Community Manage

Verified Resident 707298 • vrp • 2017 - 2019

10/16/2019

When I moved in the grounds were the highlight. Now, the grounds are littered with trash and dead trees as well as fallen branches. I love the size of my apartment but the appliances are dated and constantly breaking down. Also enjoyed all the community events… See More

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Cortland Portico Manager

10/18/2019

Hello Neighbor! I am so thrilled to hear that you loved our community, but am disheartened to hear that your experience has changed. We work hard to keep our grounds clean, so it is disappointing to hear that you have been seeing trash around. Could you please reach out to us at the office to pinpoint where in the community you are seeing this? I look forward to hearing from you! Angie Galicia ' Assistant Community Manager

Verified Resident 638900 • vrp • 2012 - 2019

10/16/2019

The community has no parking and the rent is to high for what you getting. The halllways are dirty and not been clean in over a year..The gate are terrible people can follow you in the gate or they are broken. See More

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Cortland Portico Manager

05/13/2019

Dear valued resident, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (770) 300-9070 to discuss this further. C.Davidson ' Community Manager

Verified Resident 706767 • vrp • 2018 - 2019

10/15/2019

Muy buena me gusta mucho la tranquilidad qué hay en el vecindario , nos hace sentir en casa. Y las áreas son muy limpias también , nos sentimos cómodos con la política de que no se puede fumar porque somos alérgicos al olor del cigarro y… See More

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Cortland Portico Manager

10/18/2019

Hola Vecino! Gracias por esta maravillosa encuesta. ¡Estamos encantados de que estés disfrutando de nuestra comunidad! ¡Esperamos verte en el próximo evento! Un cordial saludo. A.Galicia ' Assistant Community Manager

Verified Resident 613370 • vrp • 2018 - 2019

10/05/2019

I really love the availability of the front office staff and their endless patience and efforts to bring comfort to all residents. I love my neighbors, they are always so kind and respectful. I love how I always have a front row parking spot

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Cortland Portico Manager

03/26/2019

Hi neighbor! Thank you so much for taking the time to leave us a review! We're happy to hear that you've found your home at The Portico to be a comfortable and peaceful environment. Please let us know if you ever have any suggestions as to how we can make the community even better! -Your Portico Team

Verified Resident 701620 • vrp • 2018 - 2019

10/01/2019

Honestly we are very disappointed with the conditions of The Portico at this point, theres dog feces all over, garbage piling up by the compacted, our staircase is falling apart, to which my girlfriend fell down a couple weeks ago because of the broken stair. We… See More

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Cortland Portico Manager

10/06/2019

Hi Neighbor, Thank you for taking the time complete a review of our community. We are deeply saddened to see that you have not been enjoying your home as you should be. I would love an opportunity to speak with you further about the issues you are experiencing in your home such as the service request that have been unanswered and the staircase that is falling apart. As far as dog feces, our service team patrols the community grounds to pick up any litter or pet waste. However, if you are aware of an area that we may be missing, please let us know so we can keep a closer eye on it. If you are willing, please reach out to me at 770.300.9070 so that we can discuss these issues further. I look forward to speaking with you soon! A. Galicia ' Assistant Community Manager

Verified Resident 700265 • vrp • 2017 - 2019

09/27/2019

Been living here for quite a while now and have no complains. The ladies in the office are always very nice. Maintenance is always fast to any request we submit. Resident events are always super fun as well!

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Cortland Portico Manager

10/02/2019

Hello Neighbor! Thank you for taking the time complete a review of our community. I am so thrilled to hear that you loved our community, and our team. Please feel free to reach out to us at [email protected] if you ever need anything at all. A . Galicia ' Assistant Community Manager

Verified Resident 697776 • vrp • 2019

09/21/2019

Wonderful, safe, quiet, professional staff, excellent customer service, would highly recommend anyone to live in this community. The amenities are excellent. Maintenance concerns are addressed promptly.

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Verified Resident 697571 • vrp • 2019

09/20/2019

The apartment is great. The community is quiet and friendly. My family and I like it very much. They have a professional service team, patiently help you to solve all the problems you have to face, they are very patient. This apartment is really great. It's… See More

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Cortland Portico Manager

10/02/2019

Hello Neighbor! Thank you for this wonderful review! We are thrilled that you are enjoying the community. Our goal is to provide our residents with a quality living environment and we strive to meet that demand everyday. We hope that you continue to love living here and hope to see you at our next event. A. Galicia ' Assistant Community Manage

Verified Resident 495455 • vrp • 2018 - 2019

09/17/2019

Debe mejorarse la seguridad, acceso de vehículos desconocidos y pernocta de vehiculos. Se debe concienciar a las personas en el uso de la Piscina, ya que los fines de semana se convierte en un verdadero desastre al igual que la cantidad de personas desconocidas que ingresan… See More

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LDENNARD • Resident • 2019

09/13/2019

I contacted Cortland Portico regarding rates of three bedroom, and I had pleasure of speaking with Victoria Kirkland she told me that I could come take look at one of their models , and I absolutely love the different floor plans, and from their Victoria Kirkland… See More

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Cortland Portico Manager

09/19/2019

Thank you for recognizing all the hard work that Victoria does around here! We are truly lucky to have her on our team. Cortland Portico associates strive to ensure each resident is provided with exceptional service. We're happy we could meet your expectations! Have a fantastic day! A.Galicia ' Assistant Community Manager

Verified Resident 602261 • vrp • 2015 - 2019

09/11/2019

I absolutely love everything about this community! The staff is so attentive and the area is always clean. In 4 years of living here I haven't had one complaint. Everyone on the maintenance team are courteous as well :)

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Cortland Portico Manager

02/25/2019

It means a lot to us that we are providing you with such a positive experience. Thank you for the kind review.

Verified Resident 687535 • vrp • 2019

08/30/2019

There are better apartment neighborhoods out there. Gym is nice but its not 24 hours. So if you expect to workout before 5am you wont be able to. If you want to workout after 9, you cant. Apartments are spacious and neighborhood is quiet. Finding parking… See More

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Cortland Portico Manager

09/05/2019

Hi Neighbor! We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We had to limit the hours of our Fitness Center from 6:00 Am to 10:00 PM, due to safety and security reasons. We apologize deeply that this has affected you in a negative matter. While the pool is not open all year round our grills are accessible all year. As far as the grills not working, we will be replacing the grills with charcoal grills due to the improper use of our propane grills. Again, we appreciate your review and we hope to reset your level of satisfaction. If you ever need anything else from us, please feel free to give us a call at 678-675-0903 or stop by. Have an awesome day! A. Galicia ' Assistant Community Manage

Verified Resident 685560 • vrp • 2014 - 2019

08/26/2019

I have lived here for 5 years and have seen many changes, most for the best! I have also done some competitive apartment shopping as well and found that I am getting the most bang for my buck. I have seen several new and some old… See More

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Cortland Portico Manager

08/29/2019

Hello valued resident! Thank you for this wonderful review! We are thrilled that you are enjoying the changes in the community. Our goal is to provide our residents with a quality living environment and we strive to meet that demand everyday. We hope that you continue to love living here and hope to see you at our next resident event! Regards, C.Davidson ' Community Manager

Verified Resident 684221 • vrp • 2017 - 2019

08/22/2019

This community was great! I loved it when I moved in, but management and employees constantly change and they are always raising rent and complaining about things but not handling resident issues. It gets frustrating when accountability doesnt extend both ways

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Cortland Portico Manager

08/29/2019

Hello Neighbor! I am so thrilled to hear that you loved our community, but am disheartened to hear that your experience has changed. I would love an opportunity to speak with you further about the issues you are experiencing in your home such as the decline in service. If you are willing, and I truly hope you are, please reach out to me at 770.300.9070 so that we can discuss these issues further. I look forward to speaking with you soon! C. Davidson ' Community Manager

Verified Resident 683002 • vrp • 2019

08/20/2019

The staff is always friendly and helpful. I like the idea of the gated community however it is usually wide open meaning anyone can get it which doesnt so much for peace of mind. And other than the walls being thin and hearing almost all my… See More

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Cortland Portico Manager

08/23/2019

Hi Neighbor, your wonderful feedback and rating means a lot to us. I would like to discuss the hours the gate is scheduled to be open, and the noise that you are experiencing. If you are willing, please reach out to me at (770) 300-9070 to discuss the issues you're experiencing. I look forward to hearing from you! A. Galicia ' Assistant Community Manager

Resident • 2017 - 2019

07/28/2019

This community is infested with roaches when we call maintenance they don't come to solve the problem. Its been 1 month which completely violates the 48 hour maintenance in the contract. The pool has drunk people spilling beer on top of each other and babies drinking… See More

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Cortland Portico Manager

07/31/2019

Hello valued resident, Thank you for taking the time complete a review of our community. We are deeply saddened to see that you have not been enjoying your home as you should be. In your review you mentioned that you are dealing with some pest issues. Please know that we work with in-house pest control backed by licensed entomologists. Delivering this service in-house allows us to get to your pest related service requests faster and more thoroughly. We would love to schedule a time to come into your home to get treatment started as soon as possible. Can you please let us know when a good time to stop by would be? Also I see that you have experienced some issues at our swimming pool and wanted to remind you that while the office is not always accessible, we do have an on call Courtesy officer who can stop by to address and enforce our rules and regulations. We rely on our residents to help us continue to keep our community clean and safe! In regards to your valet trash concerns we now have two wonderful valet associate who have our entire community's trash picked up no later that 2:00 PM Monday through Friday. Over the weekend you do have access to our community's trash compactor that is located at the front of our community. Again, we appreciate your review and we would love to get your home treated so that you can enjoy your experience once more at Cortland Portico. I would love the opportunity to turn your experience around. Could you please reach out to me at the office or via email at [email protected]? Warm Regards, C. Davidson ' Community Manager

Verified Resident 667712 • vrp • 2017 - 2019

07/22/2019

When I moved in I know this was a nice place to call home. The past year I have seen things on the grounds that are not being cleaned and pet problem residents let pets dumps in breeze way.Office staff very helpful and very professional. See More

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Cortland Portico Manager

07/25/2019

Hello, we really appreciate your feedback and thank you for taking the time to leave a review. We work hard to keep our grounds clean, so it is disappointing to hear that you have been seeing trash around. Could you please reach out to us at the office to pinpoint where in the community you are seeing this? I look forward to hearing from you! Angie Galicia ' Assistant Community Manager

Verified Resident 667119 • vrp • 2017 - 2019

07/20/2019

I love the Portico the size of the apartments is wonderful. The amenities are amazing. The staff is friendly and nice. Good location near shooing areas and a lot of distractions near by, no so far from the city.

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Cortland Portico Manager

07/25/2019

Verified Resident 667119, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Angie Galicia ' Assistant Community Manager

Verified Resident 666799 • vrp • 2019

07/19/2019

...........................................................

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Verified Resident 660766 • vrp • 2019

07/05/2019

Before I came in,I meet drea,she was the after she left the new staffs where rude and not nice at all.because drea was so good at her job,I decided I want to live here.i love the apartment,I feel at home the new staff need to act… See More

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Verified Resident 660421 • vrp • 2016 - 2019

07/04/2019

The past 3 yrs have been wonderful!! The rent has recently gone up , and the customer service in the office has gone down. Maintenance has been short staffed lately and maintenance issues are going unresolved for 5 days. When maintenance was properly staffed, we had… See More

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Cortland Portico Manager

07/09/2019

Hi there, we regret to hear that you are displeased with your recent experience with us. I would like to work towards a resolution, so if you are willing, please reach out to me at (770) 300-9070 to discuss the issues you're experiencing. I look forward to hearing from you! A. Galicia ' Assistant Community Manager

Verified Resident 658379 • vrp • 2019

06/29/2019

I appreciate the kindness of most of the staff at the front office, but the incidents with the pool, constant broken gate, things breaking or not working in my home & not getting fixed (Ex: all outlets on one of our walls), & no control over… See More

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Cortland Portico Manager

07/03/2019

Hi there, we want all of our residents to be comfortable in their homes here. If at any time a neighbor is disrupting this for you, be it through noise or otherwise, we ask that you please call our after-hours courtesy officer at 866-355-7351. As far as the issues in your home I would like to discuss the issues you're experiencing so that we can work towards a resolution. Please contact our office directly at 770-300-9070. A. Galicia ' Assistant Community Manager

•

Updated Review

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Features & Amenities

Parking

Garage

General

BBQ and Picnic Area
Cyber Cafe with Wi-Fi
Dog Park
Fitness Center
Fitness Classes
Playground
Resort Style Swimming Pool with Outdoor Poolside Oasis

Pets

Dogs Allowed
Fee: $300 ~ 600
Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
Pet Limit: 2
Cats Allowed
Fee: $300 ~ 600
Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,363 - $1,734
SQ. FT.
931
Available
Avail.
3 Units
Model
The Athens

View Floor Plan

1 Bedrooms, 1.5 Bathrooms

Price
Price
$1,410 - $1,485
SQ. FT.
1,046
Available
Avail.
N/A
Model
The Paris

View Floor Plan

Price
Price
$1,432 - $1,789
SQ. FT.
1,097
Available
Avail.
2 Units
Model
The Utah

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,437 - $1,862
SQ. FT.
1,233
Available
Avail.
6 Units
Model
The Sydney

View Floor Plan

Price
Price
$1,493 - $1,792
SQ. FT.
1,189
Available
Avail.
2 Units
Model
The Montreal

View Floor Plan

Price
Price
$1,501 - $1,882
SQ. FT.
1,062
Available
Avail.
5 Units
Model
The Barcelona

View Floor Plan

Price
Price
$1,597 - $1,956
SQ. FT.
1,373
Available
Avail.
7 Units
Model
The Atlanta

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,712 - $2,075
SQ. FT.
1,467
Available
Avail.
4 Units
Model
The Amsterdam

View Floor Plan

Price
Price
$1,813 - $2,232
SQ. FT.
1,651
Available
Avail.
2 Units
Model
The London

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Located minutes away from top-rated Gwinnett County Schools and I-85, our Cortland community puts the best of Duluth living at your doorstep. Designer features like granite countertops and nine-foot ceilings with crown molding will make you proud to call any of our one, two, and three-bedroom apartments home. Surrounding shops and dining spots and a quick commute to major employers like Gwinnett Medical Center make your everyday routine a breeze. And when you're considering your weekend plans, you have plenty of options nearby. Treat yourself to some retail therapy at Sugarloaf Mills, or get tickets to see a live show at Infinite Energy Center. No matter what your day looks like, you'll come home to the hospitality and service of a team dedicated to you.

Office Hours

Sunday: Closed
Monday: By Appointment Only
Tuesday: By Appointment Only
Wednesday: By Appointment Only
Thursday: By Appointment Only
Friday: 10:00 AM - 06:00 PM
Saturday: By Appointment Only

Questions & Answers (1)

What is the estimated utility bill for one person?

Anonymous · March, 19 2018

No answers yet. Be the first to answer.

Frequently Asked

What are noise levels like at Cortland Portico?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Cortland Portico?
The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is Cortland Portico?
The community is rated 1.5/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood
The community is rated 2.5/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

Who manages Cortland Portico?
Cortland*

What is the pet policy at Cortland Portico?
Dogs Allowed
Fee: $300 ~ 600
Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
Pet Limit: 2
Cats Allowed
Fee: $300 ~ 600
Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
Pet Limit: 2

What types of floor plans are available?
1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 2 Baths