Review History for anonymous

Marquis at Sugarloaf


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anonymous

Resident 2016 - 2017

8/12/2019

I lived at Marquis at Sugarloaf for a year and what a nightmare. The customer service is horrible. It's obvious they will tell you anything to get you into a lease with them. Beware if you move in, I witness the following: cars broken into, vandalizing the pool and gym, people having sex in the pool, marijuana being smoked around my place frequently...etc. Not to mention, they had the SWAT unit here to arrest someone too....guns were drown. It was full on police presence for a fugitive, but we never knew what that was about. As I was moving out, many others felt the same way, many of my neighbors had enough of the place. As a long time renter, this is not where you want to be unless you don't care where you live. You have been warned. I'm sure they will tell you things are different and they have an office on duty, but we never saw him. Just move on. I'm glad I did.....don't make the same mistake as me.
    Manager

    8/14/2019

    Marquis at Sugarloaf
    Hello and thank you for taking the time to provide us with this feedback. We strive to make the Marquis at Sugarloaf a comfortable and enjoyable living environment for everyone and we are disappointed to hear that your experience at our community has not lived up to your expectations. Crime can happen anywhere, and although we cannot guarantee safety or security, we try our very best to discourage it. We actually screen every resident and require that they meet our rental requirements in an effort to make sure our residents have an enjoyable living experience here. We would be happy to speak with you about these concerns further, please feel free to reach out to the office at your earliest convenience. Thank you, CWS Customer Care

    Review 3 out of 6

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    Marquis at Sugarloaf

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