Review History for Verified Resident 732333

Promenade at Berkeley


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Resident 732333

Verified Resident 2019

12/30/2019

This has been a nightmare experience . My apartment was changed 4 times and the fireplace and black appliances that were promised were not in the apartment. The apartment was not cleaned. Both of the bathrooms in the unit were not cleaned. Hair was in the bathtub and the toilet and the bath room sink. The kitchen sinks were not cleaned. The refrigerator was not clean. They was hair in the freezer and the refrigerator.
    Manager

    1/6/2020

    Promenade at Berkeley
    Thanks for reaching out. Our team is alarmed to learn of your experience as this is certainly not the norm. It is always our goal to provide a seamless and smooth move-in transition but we can see we let you down. We sincerely apologize for the inconvenience and we understand your frustration! Please email our community manager directly via loliver@bridgepm.com so we can chat about your experience so far.

    Review 19 out of 362

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    Promenade at Berkeley

    March 2024

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