Review History for Verified Resident 734644

Promenade at Berkeley


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Resident 734644

Verified Resident 2019 - 2020

1/8/2020

Move in wasn't a great experience - after I paid the application fees they changed the move in date because they forgot they were going to renovate the apartment so that made my rent go up quite a bit. Everything was very last minute and I didn't know the real move in date until day-of. I had to follow up quite a bit to get things moving along but I do like the apartment quality for the price especially since it comes with a washer and dryer. There are monthly community events that seem fun, I haven't gotten to attend any yet so I'm not sure of the turnout for those. My only complaint so far is that I can hear my neighbors talking in their apartment pretty clearly.
    Manager

    1/13/2020

    Promenade at Berkeley
    Thank you for sharing this information. Our team is sorry to learn that you were not impressed by your move-in experience. We don't blame you as the details you've provided do sound frustrating. Please know that this was not intentional in any way and we take responsibility for this oversight! Our team urges you to come to our office if you ever need any further assistance and we sure hope to see you at the next community event!

    Review 16 out of 362

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    Promenade at Berkeley

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