Review History for anonymous

The Berkeley


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anonymous

Resident 2019

5/21/2019

Slow Maintenance. Things used to get fixed within a day not more than 3 days. Now you have to constantly follow up with the leasing office. I don't think it's all maintenance's fault but more of a staffing issue. The leasing office office should just say that and advise the community that there will be a delay.
    Manager

    6/3/2019

    The Berkeley
    Thank you very much for your review. I understand waiting for a request to be resolved can be frustrating. Sometimes we have to order a part to resolve an issue, but that certainly should be communicated with the resident. I will ensure we make sure we are better at this going forward. If you still have a pending issue or need anything else from us, I would love to assist you. Amber Wade Business Manager

    Review 18 out of 26

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    The Berkeley

    March 2024

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