The Hartley at Sweetwater Creek
#7,829 #21 #542

What is epIQ?

The Hartley at Sweetwater Creek

1500 Boggs Road, Duluth, GA 30096
(287 Reviews)
$1,221 - $4,246/mo

Move-In Specials

Move in by 6/15 for $500 off!* *Restrictions may apply.*

Floor Plans & Pricing

1 Bedroom

The Laurel

1 Bed, 1 Bath | 696 sq. ft.

$1,221 - $2,597

5 Available Units

See Floor Plan Details

The Oak

1 Bed, 1 Bath | 738 sq. ft.

$1,299 - $2,557

3 Available Units

See Floor Plan Details

2 Bedrooms

The Pinehurst

2 Beds, 2 Baths | 1,214 sq. ft.

$1,615 - $3,229

8 Available Units

See Floor Plan Details

The Magnolia

2 Beds, 2 Baths | 1,115 sq. ft.

$1,587 - $2,966

3 Available Units

See Floor Plan Details

3 Bedrooms

The Bradford

3 Beds, 2 Baths | 1,318 sq. ft.

$1,836 - $4,246

15 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

C

Review Ratings

Noise

2.9

Grounds

2.1

Safety

1.9

Office Staff

2.5

Maintenance

2.1

Neighborhood

3.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

15

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.2 days

View Community Timeline
View Community Timeline

The Hartley at Sweetwater Creek Reviews

(268)

3.4 rating

See Details

287 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1229797

Verified Resident 2020 - 2024

2/26/2024

Use to be nice and quiet longer like that.They are now moving anyone in here. Complex are being taken over my migrants.They have turned it into a -------- auto shop in parking lot

    Manager

    2/28/2024

    The Hartley at Sweetwater Creek
    We appreciate your feedback and we're sorry to hear about your concerns regarding the community. We're committed to maintaining a comfortable and enjoyable living environment at The Hartley at Sweetwater Creek. We encourage all residents to report any activities that disturb the peace so we can address them promptly. Please feel free to contact us at cdhartleysweetwatercreek@liverangewater.com or 770-564-9005 to discuss any further concerns. Thank you, The Hartley at Sweetwater Creek.
    Review Author Icon

    Resident 1222343

    Verified Resident 2022 - 2024

    2/1/2024

    Trash compactor needs to be taken out more frequently as garbage piles up in front of the office. The water and sewage fees are extremely high. The gate is broken all the time and I wonder why we even pay to live in a gated… See More>
      Manager

      2/5/2024

      The Hartley at Sweetwater Creek
      We appreciate your feedback. At The Hartley at Sweetwater Creek, we strive to maintain a clean and comfortable community for all residents. We understand your stated concerns. We value your input as it helps us improve our services. Please contact us at cdhartleysweetwatercreek@liverangewater.com or 770-564-9005 to discuss these matters further. Thank you, The Hartley at Sweetwater Creek.

      Updated Review

      Review Author Icon

      Resident 656437

      Verified Resident 2019 - 2023

      12/28/2023

      Autumn Vista, now The Hartley always keeps up with cutting the grass and trimming bushes and even pruning the trees all over the property. But when it comes to taking care of severe drainage/flooding where residents must walk through at the beginning of the breezeway… See More>
        Manager

        1/3/2024

        The Hartley at Sweetwater Creek
        We appreciate your detailed feedback, and we're pleased to hear that you're satisfied with the work of our local staff at The Hartley at Sweetwater Creek. We understand your concerns about the drainage and maintenance issues you've mentioned. We take all feedback seriously and will ensure your comments are reviewed as we continuously strive to improve our community. If you would like to discuss this further, please contact us directly at 770-564-9005. Thank you, The Hartley at Sweetwater Creek.
        Review Author Icon

        Resident 1209105

        Verified Resident 2022 - 2023

        12/16/2023

        For the past 2 years living at this apartment has been a terrible experience. Things are constantly breaking without us doing anything. There is black mold everywhere and all my clothes in my closet have mold on them from the humidity of the apartment. Whenever… See More>
          Manager

          12/18/2023

          The Hartley at Sweetwater Creek
          We're sorry to hear about your experiences at The Hartley at Sweetwater Creek. We want our residents to feel comfortable and satisfied in their homes. We take your concerns about maintenance and professionalism seriously and appreciate your feedback. Please reach out to us directly at 770-564-9005 so we can discuss your concerns in more detail. Thank you, The Hartley at Sweetwater Creek.
          Review Author Icon

          Resident 1202397

          Verified Resident 2023

          11/25/2023

          The challenges have been many from date of move-in April 2023 to present; listed amenity per lease(washer/dryer) to date has yet to be Installed. Overall cleanliness at property needs vital improvements per healthy lifestyle!

            Manager

            11/29/2023

            The Hartley at Sweetwater Creek
            We're truly sorry to hear about the challenges you have faced at The Hartley at Sweetwater Creek. We're committed to ensuring all residents enjoy their living experience and we take your feedback seriously. Please contact us at 770-564-9005 to discuss your concerns further. Thank you, The Hartley at Sweetwater Creek.
            Review Author Icon

            Resident 1201182

            Verified Resident 2023

            11/20/2023

            Quite safe, rooms are spacious. The environment is clean, lots of fun places around. Closer to sugarloaf mall and I-85 . Gated community. It's closer to good public schools.The staff at the office are quite nice

              Manager

              11/21/2023

              The Hartley at Sweetwater Creek
              Thank you for your review! We're pleased to hear that you appreciate the spacious rooms, clean environment, and convenient location of The Hartley at Sweetwater Creek. It's wonderful to know that our staff has made a positive impression on you. Your satisfaction is important to us. Thank you, The Hartley at Sweetwater Creek.
              Review Author Icon

              Resident 1200070

              Verified Resident 2023

              11/16/2023

              This complex is overpriced for old buildings that leak, have bugs, and not a safe community. The gate is always broken and maintenance is aweful. Do not move here. It is not worth the price and stress.

                Manager

                11/17/2023

                The Hartley at Sweetwater Creek
                We're sorry to hear about the issues you've faced at The Hartley at Sweetwater Creek. We value your feedback and we're committed to providing a comfortable living environment for all residents. Please reach out to us at 770-564-9005 so we can discuss your concerns and work towards improving your experience. Thank you, The Hartley at Sweetwater Creek.
                Review Author Icon

                Resident 1198153

                Verified Resident 2023

                11/9/2023

                There are many cockroaches in my apartment, I filed a report online for them to come and fumigate and they never came, we are paying pest control and they don't address that. I also live in the lower apartments facing the forest and everything is… See More>
                  Manager

                  11/13/2023

                  The Hartley at Sweetwater Creek
                  We regret to hear that your experience at The Hartley at Sweetwater Creek has not been up to par. We value your feedback about pest control, cleanliness, and the gate system. Your concerns are important to us and we'd like to discuss them further with you. Please feel free to reach out to us at 770-564-9005 at your earliest convenience. Your satisfaction is our top priority. Thank you, The Hartley at Sweetwater Creek.
                  Review Author Icon

                  anonymous

                  Resident 2019 - 2022

                  11/7/2023

                  THIS PLACE SUCKS!!!!

                  Inconsistent trash pick up causing our outdoor area to smell like a dump Outdated playground equipment Mandated fees on top of rent Including cable in which we do not entertain The gym equipment is also broken and not being repaired right away The gate is… See More>
                    Manager

                    11/8/2023

                    The Hartley at Sweetwater Creek
                    We appreciate your comprehensive feedback and we're sorry to hear that your experience at The Hartley at Sweetwater Creek has not met your expectations. Your comments help us to identify areas where we can improve. We encourage you to contact us directly at 770-564-9005 to discuss your concerns further. Your satisfaction is important to us and your input helps us continue to improve our services. Thank you, The Hartley at Sweetwater Creek.
                    Review Author Icon

                    Resident 1193401

                    Verified Resident 2021 - 2023

                    10/26/2023

                    Not that great. Maintenance isn't reliable, especially when it pertains to emergencies. Gate is constantly broken and stays broke for extended periods of time. Front office staff isn't helpful in the slightest when trying to get issues fixed.

                      Manager

                      10/30/2023

                      The Hartley at Sweetwater Creek
                      We take all feedback seriously and value your comments. We're sorry to hear about your experiences with maintenance and the front office. Please don't hesitate to reach out to us directly at 770-564-9005 to discuss your concerns in more detail. Your input helps us continue to improve our service. Thank you, The Hartley at Sweetwater Creek.
                      Review Author Icon

                      Resident 1187767

                      Verified Resident 2022 - 2023

                      10/7/2023

                      Es buena, pero siento que el mantenimiento no es el adecuado. Adem?s las personas tiran la basura donde sea, se esfuerzan por tener amenidades, pero los ni?os y j?venes lo da?an de inmediato. Tambi?n tienen que resolver el problema del agua que se emposa cuando… See More>
                        Manager

                        10/9/2023

                        The Hartley at Sweetwater Creek
                        "It is good, but I feel that the maintenance is not adequate. In addition, people throw garbage wherever they want, they make an effort to have amenities, but children and young people immediately damage it. They also have to solve the problem of water that settles when it rains on the ground floors, since one cannot go out if it is there. raining because it floods." --- We value your feedback and appreciate your positive comments. If you have any concerns or suggestions, please don't hesitate to contact us directly at 770-564-9005. Your input helps us improve our service and enhance your experience. - The Hartley at Sweetwater Creek --- Valoramos sus comentarios y apreciamos sus comentarios positivos. Si tiene alguna inquietud o sugerencia, no dude en contactarnos directamente al 770-564-9005. Su opinión nos ayuda a mejorar nuestro servicio y mejorar su experiencia. - The Hartley at Sweetwater Creek
                        Review Author Icon

                        Resident 1178053

                        Verified Resident 2023

                        9/7/2023

                        It's mainly good things. My car did get shot the same month I moved in and there was no type of help with that and I was gaslighted and manipulated into believing the policies I signed at the time of my lease were never there… See More>
                        Manager

                        9/11/2023

                        The Hartley at Sweetwater Creek
                        Thank you for taking the time to leave a review. We are glad to hear that you love your apartment and have enjoyed decorating it. We are sorry to hear about the incident with your car and any frustration you may have experienced. We take the safety and security of our residents seriously and encourage you to report any incidents to the local authorities. We strive to provide a transparent leasing process and apologize if you felt otherwise. Please do not hesitate to contact us if you have any further concerns or questions. Thank you, The Hartley at Sweetwater Creek.
                        Review Author Icon

                        Resident 1175733

                        Verified Resident 2021 - 2023

                        8/31/2023

                        It's nice to live but it takes to long for repairs and there is lots of roaches no updates to appliances need new toilet are old and all leaking toilet needs paint job mold needs outside walk way's clean

                          Manager

                          9/6/2023

                          The Hartley at Sweetwater Creek
                          We are delighted to hear of your overall wonderful experience! We aim to provide the best quality customer service and living experience for our residents. Thank you for writing this review! - The Hartley at Sweetwater Creek, Community Director
                          Review Author Icon

                          Resident 1171875

                          Verified Resident 2023

                          8/19/2023

                          The amenities are prettiy good here. There is 1 pool, fitness center, car wash, and reaction area. The maintenance is average. The landscaping could be kept a Lil cleaner and some of the building have exposed wires or items that should be locked.

                            Manager

                            8/22/2023

                            The Hartley at Sweetwater Creek
                            Thank you for your feedback. Our desire is to always provide our residents with the service they expect and deserve, and we sincerely apologize if you feel we've ever fallen short of this goal. We would love to speak with you about your concerns in an effort to resolve any issues. Please come by our office or call us at (833) 236-1911 at your earliest convenience. Thank you. - The Hartley at Sweetwater Creek, Community Director
                            Review Author Icon

                            Resident 1166436

                            Verified Resident 2020 - 2023

                            8/4/2023

                            They stopped accepting my rent payments and forced me out for no reason. The roof is bound to collapse on bottom units. The front desk is rude and unorganized. The rent will increase yearly and multiple random fees will always occur on your rent. You… See More>
                              Manager

                              8/8/2023

                              The Hartley at Sweetwater Creek
                              We are sorry to see this, for our goal is to give our residents the highest quality care and maintain a great living experience. If you are willing, we would like to work through your concerns with you and invite you to stop by our office or give us a call at (833) 200-1379. Thank you. - The Hartley at Sweetwater Creek, Community Director
                              Review Author Icon

                              anonymous

                              Resident 2023

                              2/22/2023

                              Unresponsive management

                              have recently moved to Hartley Sweetwater Creek. And when I moved in. My apartment key did not work, I had to get them remade, my mailbox key didn't work, I waited a week to get that, and I have recently put in a maintenance request… See More>
                                Review Author Icon

                                Resident 1091649

                                Verified Resident 2022

                                12/6/2022

                                The staff is great, the complex is clean/kept up, pool open all year round, apartments are nice size, parking is plentiful, the car wash/vacuum area is a huge perk, and the community is nice. Overall this is a great community to be apart of

                                  Manager

                                  12/6/2022

                                  The Hartley at Sweetwater Creek
                                  Thank you for your 5-star review. Our team works diligently to provide a wonderful community for our residents, and we're thrilled that our efforts are recognized in your feedback. We're grateful to have you as a resident and appreciate you choosing Autumn Vista as your home! - The Team at Autumn Vista
                                  Review Author Icon

                                  Resident 1088895

                                  Verified Resident 2022

                                  11/27/2022

                                  Porfa vengan a verificar el apartamento que tiene algunas cosas malas como el lava mano est? tapado y los enchufe da?ados y el refrigerador y campana Luces da?adas y secador , pero la experiencia es

                                    Review Author Icon

                                    Resident 1088865

                                    Verified Resident 2022

                                    11/27/2022

                                    It's deceiving because they said it's a gated Community but the gate has been open for 2 months now so anyone can come and go as they please in on the property with you knowing who is coming at your door

                                      Updated Review

                                      Review Author Icon

                                      Resident 456889

                                      Verified Resident 2012 - 2022

                                      10/23/2022

                                      I've been through at least 5 management here. Some were good some not so good. This management seems to be ok far. The rates in fees is less desirable and I'm not comfortable with their maintenance but overall I'm good.

                                        Manager

                                        10/24/2022

                                        The Hartley at Sweetwater Creek
                                        Thank you for your review and feedback. We're always so appreciative to hear from our long-term residents and are happy to hear that you're having an overall positive experience in our community. We're always happy to help and welcome you to contact us via autumnvista@bainbridgere.com if there's ever anything we can do to further improve your living experience. - The Team at Autumn Vista
                                        Review Author Icon

                                        Resident 1070099

                                        Verified Resident 2021 - 2022

                                        9/27/2022

                                        The apartment and the community is nice and it's location is perfect. However I do not like all of the extra charges that you're forced to pay. All of the extra fees can cause hardship especially when you're thinking that you're paying a… See More>
                                          Manager

                                          9/27/2022

                                          The Hartley at Sweetwater Creek
                                          Thank you for taking a moment to share your feedback. While we're happy that you're enjoying our community, we're disappointed to hear that you have some concerns regarding fees. Our team would appreciate an opportunity to address this with you, and we welcome you to contact us via autumnvista@bainbridgere.com when you have a moment. We look forward to connecting! - The Team at Autumn Vista
                                          Review Author Icon

                                          Resident 1066752

                                          Verified Resident 2022

                                          9/16/2022

                                          Please run. This is not a complex who does anything right. Nothing is ready when it's supposed to be, maintenance does a poor job, they charge extra for valet trash and there's trash all over the complex. If I could give any advice, don't even… See More>
                                            Manager

                                            9/19/2022

                                            The Hartley at Sweetwater Creek
                                            Thank you for sharing your feedback. We do our best to ensure that all maintenance requests are addressed in a timely manner and apologize for any delays. Your happiness and comfort mean everything to us, so we'd really appreciate it if you contacted our team via autumnvista@bainbridgere.com so that we may look into your maintenance orders and work together to improve your living experience. We look forward to connecting. - The Team at Autumn Vista

                                            Updated Review

                                            Review Author Icon

                                            Resident 972853

                                            Verified Resident 2021 - 2022

                                            9/16/2022

                                            I enjoy, living here with the beautiful landscapes. We have a great friendly staff. I would recommend this apartment complex to friends and family members. Great place to raise your family. The amenities here are great.

                                              Review Author Icon

                                              Resident 1059511

                                              Verified Resident 2021 - 2022

                                              8/28/2022

                                              Office never answers the phone or emails. Trash is always packed and in the street. Hallsways are dirty and never pressured washed properly. Maintenance takes forever to fix issues. Gate always broken. Pool is always closed randomly.

                                                Manager

                                                8/31/2022

                                                The Hartley at Sweetwater Creek
                                                We appreciate you taking a moment to share your concerns. Our team would be happy to assist you, and we encourage you to reach out to us via autumnvista@bainbridgere.com so we can discuss your experience in greater detail. We're always happy and ready to help! - The Team at Autumn Vista

                                                Updated Review

                                                Review Author Icon

                                                Resident 947525

                                                Verified Resident 2021 - 2022

                                                8/21/2022

                                                Terrible. There was a ownership change while I was living there that was a mess. And this new company isn't much better. My moving in experience was awful. So many promises made that were not kept and the price for the apartment I applied for… See More>
                                                  Manager

                                                  10/31/2022

                                                  The Hartley at Sweetwater Creek
                                                  Thank you for your review. We are very sorry to hear about your experience. We value your feedback and understand your concerns. We've sent your feedback and areas of improvement to discuss with our team. Please reach out directly at autumnvista@bainbridgere.com if you would like to discuss this further. - The Team at Autumn Vista

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Garage
                                                  • Private Yard
                                                  Pets
                                                  • Cats Allowed
                                                    Deposit: $300. Rent: $20. Comments: $300 pet fee for one pet and $500 for two pets. Monthly fee of $20 per pet.
                                                    Less Info
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                                                  • Dogs Allowed
                                                    Deposit: $300. Rent: $20. Restrictions: Pit Bull, Rottweiler, Presa Canario, German Shephard, Husky, Malamute, Doberman, Chow Chow, St. Bernard, Great Dane, Akita, Staffordshire Terriers, American Bull Dog, and Karelian Bear Dog.. Comments: $300 pet fee for one pet and $500 for two pets. Monthly fee of $20 per pet.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Additional Storage
                                                  • BBQ and Picnic Area
                                                  • Balcony or Patio
                                                  • Bark Park
                                                  • Breakfast Bar
                                                  • Business Center
                                                  • Clubhouse
                                                  • Fireplace
                                                  • Fitness Center
                                                  • Garden Tubs
                                                  • Gated Access
                                                  • Kitchen Pantries
                                                  • Large Closets
                                                  • Package Receiving Service
                                                  • Pet Friendly with Breed Restrictions
                                                  • Playground
                                                  • Pool
                                                  • Public Transportation
                                                  • Resident Car Care Center
                                                  • Sports Court
                                                  • Valet Trash Service
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                                                  Leasing

                                                  Welcome home to The Hartley Apartment Homes. We are a pet-friendly community in Duluth, Georgia, where you'll enjoy the quality of life you deserve in the heart of Gwinnett County. Our tranquil setting is just minutes from I-85 and GA-316 with convenience to Gwinnett Place Mall shopping, fine dining and entertainment.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Avenue5 Residential

                                                  C
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                                                  Communities
                                                  616

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: What is the estimated utility bill for one person?
                                                  Anonymous
                                                  Answered on: 03/24/2018
                                                  A: Assuming you are working a 9-5 job, light bill may be around $70 and the water is metered so that may be around $30.

                                                  Frequently Asked

                                                  Based on 287 number of votes by renters, The Hartley at Sweetwater Creek is currently rated 3.4 out of 5 stars.
                                                  The Hartley at Sweetwater Creek is rated 2.1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  The Hartley at Sweetwater Creek is rated 2.1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  The Hartley at Sweetwater Creek is rated 2.9/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  The Hartley at Sweetwater Creek is rated 1.9/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  The Hartley at Sweetwater Creek is rated 3.5/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                  The Hartley at Sweetwater Creek is rated 2.5/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 3.2 days to their community reviews in the past year.
                                                  Avenue5 Residential
                                                  Cats Allowed
                                                  Deposit: $300
                                                  Rent: $20
                                                  Comments: $300 pet fee for one pet and $500 for two pets. Monthly fee of $20 per pet.
                                                  Dogs Allowed
                                                  Deposit: $300
                                                  Rent: $20
                                                  Restrictions: Pit Bull, Rottweiler, Presa Canario, German Shephard, Husky, Malamute, Doberman, Chow Chow, St. Bernard, Great Dane, Akita, Staffordshire Terriers, American Bull Dog, and Karelian Bear Dog.
                                                  Comments: $300 pet fee for one pet and $500 for two pets. Monthly fee of $20 per pet.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  Move in by 6/15 for $500 off!* *Restrictions may apply.*

                                                  Contact Property

                                                  The Hartley at Sweetwater Creek

                                                  May 2024

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                                                  The Hartley at Sweetwater Creek is a 696 - 1,318 sq. ft. apartment in Duluth in zip code 30096. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,221 - $4,246. Nearby cities include Suwanee, Norcross, Lilburn, Johns Creek, and Lawrenceville.

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