The Hartley at Sweetwater Creek
#7,823 #22 #553

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The Hartley at Sweetwater Creek

1500 Boggs Road, Duluth, GA 30096
(287 Reviews)
$1,298 - $4,010/mo

Move-In Specials

Move in by 6/15 for $500 off!* *Restrictions may apply.*

The Hartley at Sweetwater Creek Reviews

(268)

3.4 rating

See Details

287 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1052103

Verified Resident 2022

8/5/2022

The apartment and gated community are nice and well-kept. The maintenance staff is responsive in a timely manner. I like the laundry units inside the apartment. I am generally satisfied. I am a high-level executive school administrator.

    Manager

    8/7/2022

    The Hartley at Sweetwater Creek
    We do our best to provide you with professional service. Thank you for all this positive feedback. - The Team at Autumn Vista
    Review Author Icon

    Resident 1050122

    Verified Resident 2022

    7/31/2022

    My apartment was delivered in a very bad condition, cabinets bad painted, paint issues on walls and balcony fences, faucets and sink rusty, doors, locks, wooden areas in the kitchen broken, I'm still speechless. Hope all this issues are fixed soon, because the community is pretty.

      Manager

      10/31/2022

      The Hartley at Sweetwater Creek
      Thank you for reaching out. We want to make sure you are enjoying your experience. Please reach out to us at autumnvista@bainbridgere.com so we can set up a time to discuss concerns. - The Team at Autumn Vista
      Review Author Icon

      Resident 1047495

      Verified Resident 2022

      7/22/2022

      All the staff is very qualified, attentive, always willing to help...The facilities are very comfortable, they are very organized, The green areas are very well maintained, it is the perfect place to live

        Manager

        7/23/2022

        The Hartley at Sweetwater Creek
        Our team is pleased to hear that you are enjoying your experience. Please reach out to us if you have any needs. - The Team at Autumn Vista
        Review Author Icon

        Resident 1043023

        Verified Resident 2022

        7/8/2022

        Do not move here! I moved here to sell my house and that was probably the worst mistake I've made in 2022. They pushed my move in date back. They gave me an apartment. I turned the power and internet one. The day of move in my husband goes to get the keys and they apt flooded. They moved us to a mold infested apt. The other bathroom is leaving so we're down to one bathroom. When I'm taking a shower i can't seem to remember if I'm taking a shower or bath because the water doesn't drain. The view on the balcony is full of trash. I still don't have a microwave. The leasing agents also don't return your calls. Please don't move here, or you'll be like me paying for rent for a place you can't stay out. I'm so thankful I still have my house. I was also promised a garage that obviously didn't happen. Thank God I only signed a three month lease I would of died if I choose anything else. CHOOSE WISELY

          Manager

          7/9/2022

          The Hartley at Sweetwater Creek
          Our team wants our residents to feel truly at home. So we can better assist you, please email us at autumnvista@bainbridgere.com so we can discuss your feedback. - The Team at Autumn Vista
          Review Author Icon

          Resident 1041105

          Verified Resident 2022

          7/1/2022

          3 Weeks since I moved and it's been really hard to get things done, the apartment seem to be in excellent condition but is an old apartment with a new kitchen and countertops all the other things have been painted and patched to make it look good?. for a short stay is ok. The staff is friendly but they have a lot of work and are not able to get things done in a timely manner.

            Updated Review

            Review Author Icon

            Resident 722989

            Verified Resident 2011 - 2022

            6/3/2022

            Over the years this community has had many different property owners and all have did at least one thing to improve the property. This place is convenient to getting to the mall and access to I-85, Sugarloaf country club, the Gwinnett arena and nearby parks.

              Manager

              6/3/2022

              The Hartley at Sweetwater Creek
              Thank you for your rating. We appreciate your recognition and will continue to provide you with quality service. - The Team at Autumn Vista
              Review Author Icon

              Resident 1019245

              Verified Resident 2021 - 2022

              4/24/2022

              They should improve the office staff and maintenance, only the girl in charge is kind, the other one is not bad, the residents needs more cleaning and security cameras y staff improving in the office and area

                Manager

                4/26/2022

                The Hartley at Sweetwater Creek
                The goal of our team is to improve consistently for our residents. In light of that, please email us at autumnvista@bainbridgere.com so we can discuss your concerns. - The Team at Autumn Vista
                Review Author Icon

                Resident 1016384

                Verified Resident 2022

                4/15/2022

                Not worth the price, we have an old model stove which wasn't the one we seen during the tour, meanwhile other residents have newer models? we are experiencing electrical problems in the kitchen which have yet to be fixed even though we requested maintenance to fix it? cleaning out the tub and the paint or whatever it is, is peeling off and we've been here 3 months? Rent is $1500 and we're having all these issues

                  Manager

                  6/22/2022

                  The Hartley at Sweetwater Creek
                  The goal of our team is to improve consistently for our residents. In light of that, please email us at autumnvista@bainbridgere.com so we can discuss your concerns. - The Team at Autumn Vista
                  Review Author Icon

                  Resident 1006798

                  Verified Resident 2021 - 2022

                  3/14/2022

                  My apartment is falling apart (rusted holes in the sink, sticky paint on kitchen cabinets, shower faucet doesn't work, etc.) and the community is worse. Residents leave cigarette butts, broken glass and dog poop in the parking lot. Office staff was kind but never followed through with promises. Don't recommend living here. My only positive review is the maintenance staff. Head of maintenance was extremely helpful and kind.

                    Manager

                    3/15/2022

                    The Hartley at Sweetwater Creek
                    It is the primary objective of our team to provide comfortable living experiences to our residents. In light of that, please email us at autumnvista@bainbridgere.com so we can discuss your concerns. - The Team at Autumn Vista
                    Review Author Icon

                    Resident 994847

                    Verified Resident 2022

                    2/2/2022

                    Better than most communities in Gwinnett that I've encountered, they were patient and professional about making me feel comfortable making Autumn vista my home Better than most communities in Gwinnett that I've encountered, they were patient and professional about making me feel comfortable making Autumn vista my home

                      Manager

                      2/3/2022

                      The Hartley at Sweetwater Creek
                      Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
                      Review Author Icon

                      Resident 989532

                      Verified Resident 2021 - 2022

                      1/26/2022

                      At first it was good! The office was staged in a staged apartment due to the clubhouse being renovated which is completely understandable. When we moved in, they just finished cleaning and they did okay. After awhile, we never had issues, but you could not get ahold of the office staff a lot of the time because when you tried calling, it went to the front gate speaker? When our washer broke, they never replied until I sent the office an email directly because no one was answering the maintenance request. They said they would be here the next week which okay they were moving into the clubhouse so I guess okay. While I was at work on the next Friday, I got an email saying that the maintenance request was completed, when no one ever came. We ended up having to replace the piece on our washer ourselves because no one was coming to fix the issue.

                        Manager

                        2/2/2022

                        The Hartley at Sweetwater Creek
                        I am sorry to hear about your experience with our office. Please reach out to Rachel, Property Manager at 470-393-1841 so we can assist you with any concerns or questions you may have.
                        Review Author Icon

                        Resident 992754

                        Verified Resident 2021 - 2022

                        1/26/2022

                        Great area to live in. Great foods, parks and shopping. Easy access to 316 and 85. The complex itself is okay, it's kind of luck if the draw the quality of the unit you will get, I had to do a lot of initial maintenance requests but they were handled promptly. The leasing office and amenities have been closed nearly the entire time I've leased here (no pool, gym or club house) however there is new ownership. The location is worth it.

                          Manager

                          2/2/2022

                          The Hartley at Sweetwater Creek
                          Thank you for the review! We just moved back into our office and our amenities are starting to reopen. Please feel free to reach out to us with any concerns or questions.

                          Updated Review

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                          Resident 829775

                          Verified Resident 2019 - 2021

                          12/29/2021

                          The apartments are nice and spacious. The neighborhood is nice and quiet. The only problem I have, which to me is a major setback. The roaches that has started coming through my vents. This is ridiculous and embarrassing.

                            Manager

                            1/11/2022

                            The Hartley at Sweetwater Creek
                            Thank you for the review. Please contact the office so we can help resolve the pest issue you are experiencing. We can be reached at 770-564-9005. Thank you!
                            Review Author Icon

                            Resident 979686

                            Verified Resident 2021

                            12/8/2021

                            My experience has been amazing, the ladies in the leasing office were extremely professional. We had a hiccup at move in and these ladies did everything to make it right and to make sure we were happy.

                              Manager

                              12/8/2021

                              The Hartley at Sweetwater Creek
                              Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!

                              Updated Review

                              Review Author Icon

                              Resident 968280

                              Verified Resident 2021

                              11/21/2021

                              Excelente complex para vivir en familia, es tranquilo nada ruidoso es muy acogedor en general bien. Lo ?nico es que los apartamentos no los entregan totalmente adecuados, tienen muchas fallas las cuales pueden solucionar.

                                Manager

                                11/30/2021

                                The Hartley at Sweetwater Creek
                                It's such a great feeling to know that we left you with such a remarkable impression of Autumn Vista. Thank you for sharing!
                                Review Author Icon

                                Devinjbass

                                Resident 2021

                                9/3/2021

                                The maintenance crew at Autumn Vista us great! Had a few issues that needed resolved and Mr. Houston has always been able to provide the assistance I need. He’s always professional and if anything needs brought to the complexes attention he’s always around to get things corrected. Thanks for all the help Mr. Houston!

                                  Manager

                                  9/10/2021

                                  The Hartley at Sweetwater Creek
                                  It's such a great feeling to know that we left you with such a remarkable impression of Autumn Vista. Thank you for sharing!

                                  Updated Review

                                  Review Author Icon

                                  Resident 829813

                                  Verified Resident 2020 - 2021

                                  9/1/2021

                                  Not good. Window payne's are thin , you can hear conversations of your neighbors as they walk by your apartment. The paint in the bathroom are thick and old. The water heater area looks filthy. The staircase is covered with cobwebs and stains . Very disappointing!

                                    Manager

                                    9/3/2021

                                    The Hartley at Sweetwater Creek
                                    Hello, we’re disappointed by your feedback. We’d appreciate the chance to go over your concerns and appropriate solutions so please contact the leasing office at autumnvista@bainbridgere.com or 770-564-9005. We’re confident that we can turn your experience around, and we look forward to getting corrected.

                                    Updated Review

                                    Review Author Icon

                                    Resident 317485

                                    Verified Resident 2015 - 2021

                                    8/13/2021

                                    It's safe here. Management is responsive. The community is clean & maintenance responds quickly when there's a work order. The one time I had a noise/nuisance neighbor complaint, the matter was dealt with quickly.

                                      Manager

                                      8/16/2021

                                      The Hartley at Sweetwater Creek
                                      Hello! Thank you for posting your positive review. At Autumn Vista, we value your time and always strive to provide fast and efficient service. We are so pleased to hear that your requests were addressed in a timely manner. We look forward to working with you in the many months to come!
                                      Review Author Icon

                                      Resident 930186

                                      Verified Resident 2021

                                      7/21/2021

                                      Very nice, quiet, and peaceful. I would definitely recommend these apartments to family and friends. The staff is very helpful. The apartments are very well maintained and the maintenance staff is very helpful as well.

                                        Manager

                                        7/27/2021

                                        The Hartley at Sweetwater Creek
                                        Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.
                                        Review Author Icon

                                        Resident 925479

                                        Verified Resident 2019 - 2021

                                        7/9/2021

                                        We have had 3 new management teams in less than two years. The maintenance guys finally have been consistent but the upkeep of this place is garbage. The pools never open. The clubhouse isn't either. And Vanessa in the front office is rude. The worst ran apartments! Dorms are ran better.

                                          Manager

                                          7/27/2021

                                          The Hartley at Sweetwater Creek
                                          Thank you for taking the time to share your feedback. Our team works hard to provide customers with the best support possible and we apologize that this wasn’t your experience. We’d like to better understand what happened and how we can make things right, so please reach out to us at autumnvista@bainbridgere.com or 770-564-9005.
                                          Review Author Icon

                                          Resident 923302

                                          Verified Resident 2021

                                          7/2/2021

                                          Only been here about 3 month, but I like it. I like the trash valet. Whish the gate would close. Spacious living space and nice bathrooms. Plenty of parking around my building. Playground for my grandson.

                                            Manager

                                            7/27/2021

                                            The Hartley at Sweetwater Creek
                                            Hello! Thank you for taking a moment to share your experience at Autumn Vista. We are so pleased to hear you found the community to your liking. We have made every effort to ensure the gates are closed at all times and should you have any additional concerns or questions, please do not hestitate to contact the leasing office.
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                                            Resident 903104

                                            Verified Resident 2021

                                            5/12/2021

                                            something goes here I don't feel like filling out this section something goes here I don't feel like filling out this section something goes here I don't feel like filling out this section something goes here I don't feel like filling out this section

                                              Manager

                                              6/1/2021

                                              The Hartley at Sweetwater Creek
                                              Thank you for the 5 star review!
                                              Review Author Icon

                                              Resident 898601

                                              Verified Resident 2021

                                              4/29/2021

                                              It's cool so far I can't complain been here for 2 weeks everything seems str8 going to check the gym out soon and it's summer time so ima try hit the pool when I get some free time the staff here helped a lot.

                                                Manager

                                                6/1/2021

                                                The Hartley at Sweetwater Creek
                                                Thank you for the great review!
                                                Review Author Icon

                                                Resident 892141

                                                Verified Resident 2021

                                                4/12/2021

                                                The experience for moving in was quite easy, management was very upfront and helpful with the process. The apartment was near clean other than a few minor issues the apartment overall is great. Just wish there was a laundry facility here.

                                                  Manager

                                                  6/1/2021

                                                  The Hartley at Sweetwater Creek
                                                  Thank you for the great review!!! Please contact the leasing office for laundry options.
                                                  Review Author Icon

                                                  Resident 885090

                                                  Verified Resident 2020 - 2021

                                                  3/17/2021

                                                  I needed somewhere to live quick as I was starting a new job. I toured an empty apartment which was nice, clean, painting looked fine. I moved into my apartment and I was completely bamboozled. It was BEYOND dirty. From the dirty carpet, stains, bugs, clogged air filter. Everything that could go wrong went wrong. This apartment is not worth the rent at all. I pay almost 1200 a month to live with bugs, have packages stolen, and to feel unsafe. I had a maintenance request and it took almost 2 months to complete. I also have had packages stolen infront of my door that were not out for that long. The lighting is absolutely horrible outside my apartment door. When I come home from work it was very dark and unsafe. I have neighbors that scream bloody murder at each other at 6 am. Stolen packages, makes me think "what else are people capable of?" The walls are so thin that you can hear your neighbors phone vibrate.. yup. I definitely should have spent a little bit more money somewhere else. It's unfortunate that I can't even feel safe or comfortable in my own home.

                                                    Manager

                                                    4/2/2021

                                                    The Hartley at Sweetwater Creek
                                                    We are very sorry to hear about your experience with our community. We would like to try to make it right for you. Please contact the office at 770-564-9005.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    The Oak

                                                    1 Bed, 1 Bath | 738 sq. ft.

                                                    $1,353 - $2,455

                                                    6 Available Units

                                                    See Floor Plan Details

                                                    The Laurel

                                                    1 Bed, 1 Bath | 696 sq. ft.

                                                    $1,298 - $2,436

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    The Pinehurst

                                                    2 Beds, 2 Baths | 1,214 sq. ft.

                                                    $1,524 - $3,112

                                                    14 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    C

                                                    Review Ratings

                                                    Noise

                                                    2.9

                                                    Grounds

                                                    2.1

                                                    Safety

                                                    1.9

                                                    Office Staff

                                                    2.5

                                                    Maintenance

                                                    2.1

                                                    Neighborhood

                                                    3.5

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    15

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3.2 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    • Private Yard
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $300. Rent: $20. Comments: $300 pet fee for one pet and $500 for two pets. Monthly fee of $20 per pet.
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                                                    • Dogs Allowed
                                                      Deposit: $300. Rent: $20. Restrictions: Pit Bull, Rottweiler, Presa Canario, German Shephard, Husky, Malamute, Doberman, Chow Chow, St. Bernard, Great Dane, Akita, Staffordshire Terriers, American Bull Dog, and Karelian Bear Dog.. Comments: $300 pet fee for one pet and $500 for two pets. Monthly fee of $20 per pet.
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                                                    Other
                                                    • Additional Storage
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Bark Park
                                                    • Breakfast Bar
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Garden Tubs
                                                    • Gated Access
                                                    • Kitchen Pantries
                                                    • Large Closets
                                                    • Package Receiving Service
                                                    • Pet Friendly with Breed Restrictions
                                                    • Playground
                                                    • Pool
                                                    • Public Transportation
                                                    • Resident Car Care Center
                                                    • Sports Court
                                                    • Valet Trash Service
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                                                    Leasing

                                                    Welcome home to The Hartley Apartment Homes. We are a pet-friendly community in Duluth, Georgia, where you'll enjoy the quality of life you deserve in the heart of Gwinnett County. Our tranquil setting is just minutes from I-85 and GA-316 with convenience to Gwinnett Place Mall shopping, fine dining and entertainment.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Avenue5 Residential

                                                    C
                                                    C
                                                    Communities
                                                    617

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?
                                                    Anonymous
                                                    Answered on: 03/24/2018
                                                    A: Assuming you are working a 9-5 job, light bill may be around $70 and the water is metered so that may be around $30.

                                                    Frequently Asked

                                                    Based on 287 number of votes by renters, The Hartley at Sweetwater Creek is currently rated 3.4 out of 5 stars.
                                                    The Hartley at Sweetwater Creek is rated 2.1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    The Hartley at Sweetwater Creek is rated 2.1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Hartley at Sweetwater Creek is rated 2.9/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    The Hartley at Sweetwater Creek is rated 1.9/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Hartley at Sweetwater Creek is rated 3.5/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    The Hartley at Sweetwater Creek is rated 2.5/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 3.2 days to their community reviews in the past year.
                                                    Avenue5 Residential
                                                    Cats Allowed
                                                    Deposit: $300
                                                    Rent: $20
                                                    Comments: $300 pet fee for one pet and $500 for two pets. Monthly fee of $20 per pet.
                                                    Dogs Allowed
                                                    Deposit: $300
                                                    Rent: $20
                                                    Restrictions: Pit Bull, Rottweiler, Presa Canario, German Shephard, Husky, Malamute, Doberman, Chow Chow, St. Bernard, Great Dane, Akita, Staffordshire Terriers, American Bull Dog, and Karelian Bear Dog.
                                                    Comments: $300 pet fee for one pet and $500 for two pets. Monthly fee of $20 per pet.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Move in by 6/15 for $500 off!* *Restrictions may apply.*

                                                    Contact Property

                                                    The Hartley at Sweetwater Creek

                                                    June 2024

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                                                    Baths

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                                                    The Hartley at Sweetwater Creek is a 696 - 1,318 sq. ft. apartment in Duluth in zip code 30096. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,298 - $4,010. Nearby cities include Suwanee, Norcross, Lilburn, Johns Creek, and Lawrenceville.

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