The Hartley at Sweetwater Creek
#7,823 #22 #553

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The Hartley at Sweetwater Creek

1500 Boggs Road, Duluth, GA 30096
(287 Reviews)
$1,278 - $4,010/mo

Move-In Specials

Move in by 6/15 for $500 off!* *Restrictions may apply.*

The Hartley at Sweetwater Creek Reviews

(268)

3.4 rating

See Details

287 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 882889

Verified Resident 2021

3/12/2021

Great Customer Service And The Staff Was Very Helpful With The Moving Process. The Area Is Good And Friendly Neighborhood In The Community. I Think It Is Quiet And Very Rare Community To Find With A Reasonable Price.

    Manager

    3/14/2021

    The Hartley at Sweetwater Creek
    Thank you for the great review!!
    Review Author Icon

    Resident 867622

    Verified Resident 2021

    1/27/2021

    Beautiful apartments I love how secure the community is with the gates and the privacy that you get inside the complex. The community is near by local conscience stores and the staff here at autumn vista are very nice.

      Manager

      1/28/2021

      The Hartley at Sweetwater Creek
      Thank you so much for your positive comments about Autumn Vista! We hope to be of service to you again in the future. Please discuss with our leasing office how your Maintenance experience could improve.
      Review Author Icon

      Resident 860523

      Verified Resident 2021

      1/6/2021

      Great Community and Management was great movie in was Smooth the Apartment clean They took time to explain everything with you they answer the question the property was clean to everyone safeThey were very professional answer all questions that you had

        Manager

        1/27/2021

        The Hartley at Sweetwater Creek
        We strive for 100% satisfaction, and it is great to see you had such a positive experience at Autumn Vista. Please follow our social media sites for continued great experience living at Autumn Vista.
        Review Author Icon

        Resident 855069

        Verified Resident 2020

        12/18/2020

        Great experience with Management & Staffing Ms De' & Mrs. Vanessa with assistance in helping me get settled into my new Apartment. I had to make a some adjustments after I moved in; however these ladies were exceptional in assisting me to make sure the changes were to my satisfaction.

          Manager

          1/27/2021

          The Hartley at Sweetwater Creek
          We really appreciate your feedback! Sorry to hear Maintenance and the grounds did not meet your expectations. If you have any concerns needing to be addressed, please feel free to give us a call or stop by. Have an awesome day!
          Review Author Icon

          Resident 854661

          Verified Resident 2020

          12/16/2020

          The apartment was not clean and roaches were crawling on the wall. The property had patches of spackle all over the apartment in almost every room in the apartment. The storage unit was nasty and unclean. I was very insulted that someone actually thought that I would live there.

            Manager

            1/27/2021

            The Hartley at Sweetwater Creek
            Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Autumn Vista is working on making sure all scheduled move ins do not have the same experience. Thanks again for taking the time to leave us some feedback where we can improve. Take care!
            Review Author Icon

            Resident 850319

            Verified Resident 2020

            12/6/2020

            I have been here for a week and so far the experience has been great. I love the apartment and especially the location. The staff are super friendly and have responded to my requests immediately. I would recommend.

              Manager

              1/27/2021

              The Hartley at Sweetwater Creek
              Thank you for your kind words! We hope to see you again soon!

              Updated Review

              Review Author Icon

              Resident 248243

              Verified Resident 2016 - 2020

              11/21/2020

              I love the improvements they are completing in the complex. I also love the nice and friendly staff in the office. They handle issues as soon as they are made aware of them. They renovations really compliment the apartment.

                Manager

                1/27/2021

                The Hartley at Sweetwater Creek
                Thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

                Updated Review

                Review Author Icon

                Resident 685627

                Verified Resident 2019 - 2020

                11/11/2020

                Welcoming staff. Good management. Silent community. Safe entrance gates . Prompt and fast services. Always available staff phone number. Good manners. Loving people caring people easy access to highways and stores.

                  Manager

                  1/27/2021

                  The Hartley at Sweetwater Creek
                  Thank you for your kind review; we are happy to pass along your comments to the team here at Autumn Vista!
                  Review Author Icon

                  Resident 834864

                  Verified Resident 2019 - 2020

                  10/21/2020

                  Friendly staff, very responsive to any issues that may arise. We absolutely LOVE the floorplan - going with the renovated unit was the best decision we made! There are a lot of amenities for residents to utilize and they're well-kept. The maintenance team handles any of our concerns promptly. Routine maintenance (checking fireplaces, air filters, etc.) is well-maintained.

                    Manager

                    1/27/2021

                    The Hartley at Sweetwater Creek
                    Thank you for taking the time to leave a review for us at Autumn Vista. We're happy we could meet your expectations!
                    Review Author Icon

                    Resident 822696

                    Verified Resident 2020

                    9/23/2020

                    Staff (Dee) was great but the apartment was very dirty when we moved in. The toilets and tubs and are stained. The carpets are stained and should have been changed before move in. Paint is all over the vinyl flooring. Vents are dirty. Disappointed

                      Manager

                      1/27/2021

                      The Hartley at Sweetwater Creek
                      Verified Resident 822696, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                      Review Author Icon

                      Resident 806714

                      Verified Resident 2019 - 2020

                      8/22/2020

                      fine apartment. Nothing is horrible to the point of moving. My unit is cute and maintenance staff is great, love them. Worst part = office staff is MIA and only reachable by email 50% of time. Pool and gym closed 24/7 but thats the only down side. Its great for its price, its fine

                        Manager

                        1/28/2021

                        The Hartley at Sweetwater Creek
                        We're happy you found our maintenance staff to be so supportive during your experience here at Autumn Vista. I hope that your experience has since changed in regards to the office staff. We would love to discuss further and address your concerns. Feel free to contact our leasing office at 770-564-9005. Have a Great day!
                        Review Author Icon

                        Resident 806476

                        Verified Resident 2019 - 2020

                        8/21/2020

                        Not worth the price! It all depends on if you get a TRULY renovated apartment on the top floor. That's where you could possibly get the value for what they are charging to live in old dilapidated buildings. There are a few buildings where the steps are literally breaking apart and the breezeways are being held up with 2x4's. The community is gated however someone breaks the gate every few days. It gets to the point where they are just left open by the staff, especially on the weekends. Pests are a problem. Pest control comes and sprays the outside but they come out of the walls and the drains. The management company has changed 3 times since I moved here which was one year ago. The rent has gone up but unfortunately the community continues to go downhill. The trees are really pretty when they change in the fall.

                          Manager

                          1/28/2021

                          The Hartley at Sweetwater Creek
                          We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Since your review Autumn Vista has completed the exterior repair projects that included the stairs. We hope you are willing to give us another chance. Please reach out to us at (770) 564-9005 so we can work towards a resolution.
                          Review Author Icon

                          Resident 806059

                          Verified Resident 2020

                          8/20/2020

                          - I recieved the overcharge of water usages in the first month 1xx dolloar but has been resolved later. - Annoying from feet steps above my apt. This issue the manger was complain to my neigbor at first but didn't work. Later manager told me to call a police directly. I end up to talk neigbor directly which is work. - Unprofession pest control which is not worth to pay the pest control montly fee. - A lot of bugs, espectially in a summer make me sick from bug bite. - Loudy of noisy from doing blow/cutting tree every Wednesday

                            Manager

                            1/28/2021

                            The Hartley at Sweetwater Creek
                            We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
                            Review Author Icon

                            Resident 797680

                            Verified Resident 2020

                            7/29/2020

                            It's ok! Property is nice location is good to all the amenities. Maintenance can do better...they don't come when you put in a request. Had to call the front office several times. Certain staff members are dismissive when you are fed up with work orders are not complete.

                              Manager

                              1/28/2021

                              The Hartley at Sweetwater Creek
                              Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with our staff. Please allow us the chance to make your experience better.
                              Review Author Icon

                              Resident 794954

                              Verified Resident 2019 - 2020

                              7/22/2020

                              Es un lugar muy tranquilo y los aptos muy comodos son muy seguros buen mantenimientos de las areas el trato de los empleados excelente los apartamentos son muy acojedores todo muy bueno en este complet

                                Manager

                                1/28/2021

                                The Hartley at Sweetwater Creek
                                Gracias por tomar el tiempo para escribir su retroalimentación.
                                Review Author Icon

                                Resident 791664

                                Verified Resident 2019 - 2020

                                7/15/2020

                                I would not recommend this apartment to anyone its not a quality place to live for the amount being charge. The staffing is horrible when you can get in contact with them about concerns they go ignored. Maintenance still have not fixed the issues in my apartment it's been months. It's dirty on the inside as well on the outside gates broke majority of the time and when they are not they leave them open. That seems to defeat the purpose of having a gate. Overall I hate these apartments and it is not a home for me I just stay here at this point.

                                  Manager

                                  1/28/2021

                                  The Hartley at Sweetwater Creek
                                  We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better.
                                  Review Author Icon

                                  Resident 781135

                                  Verified Resident 2020

                                  6/17/2020

                                  They were very accommodating because we were moving from out of town. as soon as we arrived our apartment was ready for us to look at. It was clean and everything worked. We like the area and our glad that our kids will be going to a good school.

                                    Manager

                                    1/28/2021

                                    The Hartley at Sweetwater Creek
                                    We are very happy to have provided you with such a positive experience!
                                    Review Author Icon

                                    Resident 778084

                                    Verified Resident 2020

                                    6/10/2020

                                    Easy and thorough process. Lauren was very professional. It seems like a quiet community and in a convenient area. The floor plan is spacious and the kitchen looks nice. Huge sink if that means something to you. Overall I am happy to choose this place.

                                      Manager

                                      1/28/2021

                                      The Hartley at Sweetwater Creek
                                      We strive for 100% satisfaction, and it is great to see you had such a positive experience at Autumn Vista.
                                      Review Author Icon

                                      Resident 776938

                                      Verified Resident 2020

                                      6/8/2020

                                      The customer service here is real nice. I spoke with Vanessa who is really nice. It's quiet, but, it is apartment living so dont expect too quiet. So far the neighbors are friendly. The area is clean. So overall I'm enjoying living here.

                                        Manager

                                        1/28/2021

                                        The Hartley at Sweetwater Creek
                                        Thank you for your kind review; we are happy to pass along your comments to the team here at Autumn Vista!
                                        Review Author Icon

                                        Resident 776721

                                        Verified Resident 2019 - 2020

                                        6/8/2020

                                        Office staff polite and helpful. Neighborhood is quiet. I say hello to all neighbors on my floor. Just can't understand why I am being a target for this individual who appears does not work. I have to work so I would like to sleep at night.

                                          Manager

                                          1/28/2021

                                          The Hartley at Sweetwater Creek
                                          Thank you for sharing your experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                          Review Author Icon

                                          Resident 723398

                                          Verified Resident 2019

                                          12/4/2019

                                          No hay limpieza en los edificios. Muchos problemas en la recolecci?n de basura. Muchas noches la basura permanece, no la retiran. Los pisos de las entradas a los apartamentos permanecen sucios lo q trae animales

                                            Review Author Icon

                                            Resident 721194

                                            Verified Resident 2019

                                            11/25/2019

                                            I've only been here for a short time but I really like it. The office and maintenance staff have been very friendly and helpful with any needs. There are monthly get togethers to socialize and get to know your neighbors. The area is kept clean.

                                              Review Author Icon

                                              Resident 717579

                                              Verified Resident 2019

                                              11/13/2019

                                              Everything was fine until we moved in to this building it is bug invested ,we need better or stronger spray need help,the light in hallway in front of my door has been out for about 3 weeks,no back light ,

                                                Review Author Icon

                                                Resident 709043

                                                Verified Resident 2019

                                                10/21/2019

                                                Staff is friendly and helpful. I like that is a smaller community and I feel safe. When ever I request a maintenance request they come quickly and front office makes sure that it gets done. So far I'm very happy living at Autumn Vista Apartments!

                                                  Review Author Icon

                                                  Resident 695686

                                                  Verified Resident 2019

                                                  9/16/2019

                                                  My experience has been great, but my roommate's room gets a lot of noise from people on the balcony and a lot of thumping from activity in the room above hers. The trash pickup is convenient; it is usually picked up on time.

                                                    Manager

                                                    9/18/2019

                                                    The Hartley at Sweetwater Creek
                                                    Thank you for taking the time to provide a review! Please have your roommate visit the office and ask to speak with the manager. She will gladly look into the noise issues for her!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    The Oak

                                                    1 Bed, 1 Bath | 738 sq. ft.

                                                    $1,333 - $2,428

                                                    6 Available Units

                                                    See Floor Plan Details

                                                    The Laurel

                                                    1 Bed, 1 Bath | 696 sq. ft.

                                                    $1,278 - $2,343

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    The Pinehurst

                                                    2 Beds, 2 Baths | 1,214 sq. ft.

                                                    $1,524 - $3,115

                                                    12 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    C

                                                    Review Ratings

                                                    Noise

                                                    2.9

                                                    Grounds

                                                    2.1

                                                    Safety

                                                    1.9

                                                    Office Staff

                                                    2.5

                                                    Maintenance

                                                    2.1

                                                    Neighborhood

                                                    3.5

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    15

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3.2 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    • Private Yard
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $300. Rent: $20. Comments: $300 pet fee for one pet and $500 for two pets. Monthly fee of $20 per pet.
                                                      Less Info
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                                                    • Dogs Allowed
                                                      Deposit: $300. Rent: $20. Restrictions: Pit Bull, Rottweiler, Presa Canario, German Shephard, Husky, Malamute, Doberman, Chow Chow, St. Bernard, Great Dane, Akita, Staffordshire Terriers, American Bull Dog, and Karelian Bear Dog.. Comments: $300 pet fee for one pet and $500 for two pets. Monthly fee of $20 per pet.
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                                                    Other
                                                    • Additional Storage
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Bark Park
                                                    • Breakfast Bar
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Garden Tubs
                                                    • Gated Access
                                                    • Kitchen Pantries
                                                    • Large Closets
                                                    • Package Receiving Service
                                                    • Pet Friendly with Breed Restrictions
                                                    • Playground
                                                    • Pool
                                                    • Public Transportation
                                                    • Resident Car Care Center
                                                    • Sports Court
                                                    • Valet Trash Service
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                                                    Leasing

                                                    Welcome home to The Hartley Apartment Homes. We are a pet-friendly community in Duluth, Georgia, where you'll enjoy the quality of life you deserve in the heart of Gwinnett County. Our tranquil setting is just minutes from I-85 and GA-316 with convenience to Gwinnett Place Mall shopping, fine dining and entertainment.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Avenue5 Residential

                                                    C
                                                    C
                                                    Communities
                                                    617

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?
                                                    Anonymous
                                                    Answered on: 03/24/2018
                                                    A: Assuming you are working a 9-5 job, light bill may be around $70 and the water is metered so that may be around $30.

                                                    Frequently Asked

                                                    Based on 287 number of votes by renters, The Hartley at Sweetwater Creek is currently rated 3.4 out of 5 stars.
                                                    The Hartley at Sweetwater Creek is rated 2.1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    The Hartley at Sweetwater Creek is rated 2.1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Hartley at Sweetwater Creek is rated 2.9/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    The Hartley at Sweetwater Creek is rated 1.9/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Hartley at Sweetwater Creek is rated 3.5/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    The Hartley at Sweetwater Creek is rated 2.5/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 3.2 days to their community reviews in the past year.
                                                    Avenue5 Residential
                                                    Cats Allowed
                                                    Deposit: $300
                                                    Rent: $20
                                                    Comments: $300 pet fee for one pet and $500 for two pets. Monthly fee of $20 per pet.
                                                    Dogs Allowed
                                                    Deposit: $300
                                                    Rent: $20
                                                    Restrictions: Pit Bull, Rottweiler, Presa Canario, German Shephard, Husky, Malamute, Doberman, Chow Chow, St. Bernard, Great Dane, Akita, Staffordshire Terriers, American Bull Dog, and Karelian Bear Dog.
                                                    Comments: $300 pet fee for one pet and $500 for two pets. Monthly fee of $20 per pet.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Move in by 6/15 for $500 off!* *Restrictions may apply.*

                                                    Contact Property

                                                    The Hartley at Sweetwater Creek

                                                    June 2024

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                                                    The Hartley at Sweetwater Creek is a 696 - 1,318 sq. ft. apartment in Duluth in zip code 30096. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,278 - $4,010. Nearby cities include Suwanee, Norcross, Lilburn, Johns Creek, and Lawrenceville.

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