The Hartley at Sweetwater Creek
#7,823 #22 #553

What is epIQ?

The Hartley at Sweetwater Creek

1500 Boggs Road, Duluth, GA 30096
(287 Reviews)
$1,278 - $4,010/mo

Move-In Specials

Move in by 6/15 for $500 off!* *Restrictions may apply.*

The Hartley at Sweetwater Creek Reviews

(268)

3.4 rating

See Details

287 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 681632

Verified Resident 2019

8/16/2019

Too early to tell. Only lived there less than one month. The only problems thus far is the apartment which is in need of some maintenance. There is a roach problem along with some broken fixtures that need urgent attention.

    Manager

    8/27/2019

    The Hartley at Sweetwater Creek
    Thank you for your feedback on your experience thus far. We as management understand your concerns and are taking action to rectify any and all pest issues in the community. If any work orders have not been addressed please contact the office so that we can get it resolved immediately. We look forward to speaking with you soon. Management
    Review Author Icon

    Resident 680791

    Verified Resident 2019

    8/15/2019

    My experience moving in was wonderful! Moving in can be very stressful & difficult but the staff in the office. Vanessa was a lot of help, very patient & Reliable. She made it so that my move in went smoothly

      Manager

      8/27/2019

      The Hartley at Sweetwater Creek
      Wow, thank you for your 5 star review! We hope to have you as a member of our community for many years to come!
      Review Author Icon

      Resident 680560

      Verified Resident 2019

      8/15/2019

      Front metal steps are rusting out. Management notified. No notice to me that they are going to do anything. And bugs, bugs, bugs everywhere! Pest control and trash removal system needs improvement. Gate to gated community no working about half the time.

        Manager

        8/27/2019

        The Hartley at Sweetwater Creek
        Thank you for your review. We want to let you know that your concerns have been heard and action is being taken on all of your concerns. Please stop by the office and speak with Management to know specific actions taken. We look forward to seeing you in the office soon. Management
        Review Author Icon

        Resident 676637

        Verified Resident 2019

        8/9/2019

        Friendly and kind staff. Clean apartments. Quiet community. Great amenaties. Love that they take pets. Grounds are well kept. Gated community provides added safety. Pet friendly policy for pet families.

          Manager

          8/27/2019

          The Hartley at Sweetwater Creek
          Thank you for taking the time to share your review. We appreciate you as a resident.
          Review Author Icon

          Resident 672821

          Verified Resident 2019

          8/2/2019

          Not enjoyable. Move in was very stressful. Apartment smelled like smoke, there were cigarette buds on the porch, and bugs throughout the apartment. There are still bugs throughout the apartment and the smoke smell is still there.

            Manager

            8/27/2019

            The Hartley at Sweetwater Creek
            Thank you for taking the time to provide a review. We apologize if your experience is not up to your standards and we encourage you stop by the office so we can address your concerns. Management
            Review Author Icon

            Resident 665003

            Verified Resident 2019

            7/15/2019

            It's honesty not the best I really I'm upset over how much money comparing to how the apt was missing and many things were so wrong not to mention there's so many people driving fast and there are roaches there is so much traffic

              Manager

              8/27/2019

              The Hartley at Sweetwater Creek
              Thank you for taking the time to provide a review. We apologize if your experience is not up to your standards. Your concerns have been heard and we are have implemented action to help resolve these issues. Management
              Review Author Icon

              Resident 661228

              Verified Resident 2019

              7/6/2019

              We did not meet our leasing agent or manager, and her colleague helped us to move in. The apartment that we viewed before the application was utterly different from what we got. We got a sub-standard apartment even though we were told about the difference between what we viewed and what we would get. We got cracked sink in the bathroom, windows not covered completely by the blinds, blinds that cannot be rolled for sunlight, etc. The worst case was that we were welcomed by dead roaches all over the apartment.

                Manager

                8/27/2019

                The Hartley at Sweetwater Creek
                Thank you for sharing your experience and please know that your experience has been shared with management as we tak all feedback seriously.
                Review Author Icon

                Resident 659184

                Verified Resident 2019

                7/1/2019

                This apartment has a pest control problem and rat in the apartment . When we told the staff about it we were blamed for the rats when someone came by to fix the rat and roach problem the placed ONE rat trap adn marked the work order as complete

                  Manager

                  8/27/2019

                  The Hartley at Sweetwater Creek
                  Thank you for sharing your experience and please know that your experience has been shared with management as we tak all feedback seriously.
                  Review Author Icon

                  Resident 657381

                  Verified Resident 2019

                  6/26/2019

                  When I moved in my apartment was dirty. The only thing clean was the new carpet put in. The bathroom had broken glass on the floor and sink, which I cut myself on. It looked like no one cleaned before I moved in. Also if you have a dog, this complex isn't really pet friendly. There are a handful of pet stations in inconvenient locations, especially if you walk your dog at night. The "dog path" is surrounded by bushes and trees. No one can see you from the road and it is not well lit. Not safe at all. Especially for just moving to the area and being unsure of your surroundings. There is dog poop all over the place because owners don't even know where the pet stations are since they are not out on the open.

                    Manager

                    8/27/2019

                    The Hartley at Sweetwater Creek
                    Thank you for taking the time to add a review. We are working to resolve the issue about pet station. Please come into the office or enter a request to let us know the specific location so that we can make sure to have one added. We look forward to hearing from you soon. Management
                    Review Author Icon

                    Resident 656486

                    Verified Resident 2019

                    6/24/2019

                    I loved everything! It was an easy process and loved the staff. The property is clean and professional. I will he recommending to my coworkers, friends, and others. Vanessa and Tawana are amazing at their job.

                      Manager

                      8/27/2019

                      The Hartley at Sweetwater Creek
                      Wow, thank you for your 5 star review! WE appreciate you as a resident!
                      Review Author Icon

                      Resident 652728

                      Verified Resident 2019

                      6/14/2019

                      Vanessa was very helpful and showed interest in what I was looking for in an apartment, as well as the location of the apartment itself. The staff members are friendly and attentive, and I have been pleased with my experience at Autumn Vista. I feel like I have support, and I'm confident that staff address issues in a timely manner, and that speaks volumes to me.

                        Manager

                        8/27/2019

                        The Hartley at Sweetwater Creek
                        Wow, thank you for your 4 star review! WE appreciate you as a resident!
                        Review Author Icon

                        Resident 652228

                        Verified Resident 2019

                        6/13/2019

                        So far, it is decent but not great. The amenities are a bit underwhelming. The website clames that there is a car care center with free vacuum. I have not been able to locate it. The master bath room's tub does not work, even after maintenance has came. It has the potential to be great, but it does not meet it's potential.

                          Manager

                          8/27/2019

                          The Hartley at Sweetwater Creek
                          Thank you for your review and even with your concerns recommending Autumn Vista. Please stop in the office so that we can escort you to the car care center. If you are still experiencing issues inside of your bathroom please let us know. We look forward to speaking with you soon. Management
                          Review Author Icon

                          Resident 648299

                          Verified Resident 2019

                          6/10/2019

                          Quite environment didn't have any problems until I changed apartments then I notice that there is a mice infestation going on been an ongoing issue for 3 months now maintenance ignore the issue the first time

                            Manager

                            8/27/2019

                            The Hartley at Sweetwater Creek
                            Thank you for taking the time to provide a review. We apologize if your experience is not up to your standards. Your concerns have been heard and we are have implemented action to help resolve these issues. Management
                            Review Author Icon

                            Resident 647448

                            Verified Resident 2019

                            6/2/2019

                            I just moved to this community, everything so far has been great. Although I still have a great feeling that the community will be just fine. The warm welcome I received prior to moving in was everything I needed plus more. The leasing staff is great.

                              Manager

                              8/27/2019

                              The Hartley at Sweetwater Creek
                              Wow, thank you for your 5 star review! We appreciate you as a resident!
                              Review Author Icon

                              Resident

                              Resident 2019

                              5/9/2019

                              The Ubication of the aparment is great, the view nice, is very quiet, the staff is wonderfull atention, really i am happy here. I hope to continue enjoy this place for more time, i am recomend this comunity

                                Manager

                                8/27/2019

                                The Hartley at Sweetwater Creek
                                Wow, thank you for your 5 star review! We appreciate you as a resident!
                                Review Author Icon

                                Resident 628860

                                Verified Resident 2016 - 2019

                                4/18/2019

                                from the beginning the community was very well put, clean and nice since my move in 3 years ago the community went down not as clean kept as before it really doesn't even look the same and for the price there should be more activities and cleanliness because the rent goes up every renew and nothing has changed with the community for the better

                                  Manager

                                  8/27/2019

                                  The Hartley at Sweetwater Creek
                                  Thank you for sharing your experience and we would like to encourage you to visit the office and speak with the manager. We are happy to address any concerns you may have.
                                  Review Author Icon

                                  Resident 623068

                                  Verified Resident 2019

                                  4/3/2019

                                  Great staff,and beautiful cominity,love quite and they to any issue you may have.i want to congratulate vanessa and tawanna,they are doing a great services ,very polite people, thank you

                                    Manager

                                    8/27/2019

                                    The Hartley at Sweetwater Creek
                                    Wow, thank you for your 5 star review! WE appreciate you as a resident!
                                    Review Author Icon

                                    Resident 617815

                                    Verified Resident 2019

                                    3/20/2019

                                    So far it is great!! The move process was very smooth and the location of my unit is awesome. The grounds are beautiful and I really appreciate the valet trash pickup. The neighbors so far are friendly

                                      Manager

                                      8/27/2019

                                      The Hartley at Sweetwater Creek
                                      Wow, thank you for your 5 star review! WE appreciate you as a resident!
                                      Review Author Icon

                                      Resident 617770

                                      Verified Resident 2019

                                      3/20/2019

                                      If you're looking for convenience, safety and a peace of mind this community would be a nice fit. I'm happy with my decision to live here. Friendly staff and residents. I have no complaints about anything.

                                        Manager

                                        8/27/2019

                                        The Hartley at Sweetwater Creek
                                        Thank you for your 5 star review. We hope that you have continued to have a positive experience. We are here to help and we are happy that you recognize it. We look forward to providing you great service for many years to come. Management
                                        Review Author Icon

                                        Resident 614487

                                        Verified Resident 2019

                                        3/11/2019

                                        I love my apartment! It's very spacious and feels like home !! The move in process took a little long but we got it ! I don't understand why they schedule move in after 2 ' so that means you'll be moving in the dark if you have a lot of things

                                          Manager

                                          8/27/2019

                                          The Hartley at Sweetwater Creek
                                          We appreciate your sharing your experience on your satisfaction for your new home. We are happy that you're excited about your experience about the community. We appreciate you as a resident. Management
                                          Review Author Icon

                                          Resident 611186

                                          Verified Resident 2019

                                          3/4/2019

                                          Excellent!! Fast convenient and very courteous staff. Vanessa was very nice. The overall community is very nice. The fact that they have 24 hour fitness is great. My last place they closed at 10. I like it so far!! Looking forward to the next 14 months

                                            Manager

                                            8/27/2019

                                            The Hartley at Sweetwater Creek
                                            Wow - thank you for your 5 star review.We are happy that you're excited about all the community has to offer. We appreciate you as a resident. Management
                                            Review Author Icon

                                            Resident 608430

                                            Verified Resident 2019

                                            2/25/2019

                                            I'd like to start with Tawanna! She is amazing and has been from the moment I walked in down to the day of moving in. Tawanna went above and beyond and I am so grateful for that. The apartment is great and my son feels at home! Thank you Tawanna.

                                              Manager

                                              8/27/2019

                                              The Hartley at Sweetwater Creek
                                              Thank you for your 5 star review. We are glad to hear that you received exception service. We appreciate you as a resident.
                                              Review Author Icon

                                              Resident 596379

                                              Verified Resident 2018 - 2019

                                              1/23/2019

                                              Nice lay out, updated floor plan with nice view of bog. Had issues with water leaks in bathroom, flooding in garage every heavy rain, which bred mold on personal property- asked for repairs with no resolution. HVAC system goes out. Building has rot in areas. Not welcoming for long term residents

                                                Manager

                                                8/27/2019

                                                The Hartley at Sweetwater Creek
                                                Thank you your feedback on the community. We apologize that expectations were not met. We encourage you to come into the office and speak with management if these issues still remain. Please contact the office should any issues arise in the future.
                                                Review Author Icon

                                                Resident 554307

                                                Verified Resident 2018

                                                10/11/2018

                                                Cool place. Wouldn't mind telling others about this place cause it's cool and nice. All races welcome which is cool in this area. Ya know the south. Just trying to get 200 characters. Dang I should have spelled 200 out. Got it.

                                                  Manager

                                                  8/27/2019

                                                  The Hartley at Sweetwater Creek
                                                  Thank you for your amazing 5 Star review!!! We hope that you continue enjoying you stay at Autumn Vista.We appreciate you as a resident.
                                                  Review Author Icon

                                                  Resident 542527

                                                  Verified Resident 2017 - 2018

                                                  9/12/2018

                                                  I am comfortable here, but I do recommend getting cameras around the facility, and not sure what's going on with the gate, unpleasant people keep breaking the gate not cool! I also recommend getting a new gate call in box, it is bent. Thank You!

                                                    Manager

                                                    8/27/2019

                                                    The Hartley at Sweetwater Creek
                                                    Thank you for 5 stars even with concerns. We do our best and we are glad that you see that. We appreciate you as a resident. Thank you again. Management

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    The Oak

                                                    1 Bed, 1 Bath | 738 sq. ft.

                                                    $1,333 - $2,428

                                                    6 Available Units

                                                    See Floor Plan Details

                                                    The Laurel

                                                    1 Bed, 1 Bath | 696 sq. ft.

                                                    $1,278 - $2,343

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    The Pinehurst

                                                    2 Beds, 2 Baths | 1,214 sq. ft.

                                                    $1,524 - $3,115

                                                    12 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    C

                                                    Review Ratings

                                                    Noise

                                                    2.9

                                                    Grounds

                                                    2.1

                                                    Safety

                                                    1.9

                                                    Office Staff

                                                    2.5

                                                    Maintenance

                                                    2.1

                                                    Neighborhood

                                                    3.5

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    15

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3.2 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    • Private Yard
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $300. Rent: $20. Comments: $300 pet fee for one pet and $500 for two pets. Monthly fee of $20 per pet.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Deposit: $300. Rent: $20. Restrictions: Pit Bull, Rottweiler, Presa Canario, German Shephard, Husky, Malamute, Doberman, Chow Chow, St. Bernard, Great Dane, Akita, Staffordshire Terriers, American Bull Dog, and Karelian Bear Dog.. Comments: $300 pet fee for one pet and $500 for two pets. Monthly fee of $20 per pet.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Additional Storage
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Bark Park
                                                    • Breakfast Bar
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Garden Tubs
                                                    • Gated Access
                                                    • Kitchen Pantries
                                                    • Large Closets
                                                    • Package Receiving Service
                                                    • Pet Friendly with Breed Restrictions
                                                    • Playground
                                                    • Pool
                                                    • Public Transportation
                                                    • Resident Car Care Center
                                                    • Sports Court
                                                    • Valet Trash Service
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Welcome home to The Hartley Apartment Homes. We are a pet-friendly community in Duluth, Georgia, where you'll enjoy the quality of life you deserve in the heart of Gwinnett County. Our tranquil setting is just minutes from I-85 and GA-316 with convenience to Gwinnett Place Mall shopping, fine dining and entertainment.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Avenue5 Residential

                                                    C
                                                    C
                                                    Communities
                                                    617

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?
                                                    Anonymous
                                                    Answered on: 03/24/2018
                                                    A: Assuming you are working a 9-5 job, light bill may be around $70 and the water is metered so that may be around $30.

                                                    Frequently Asked

                                                    Based on 287 number of votes by renters, The Hartley at Sweetwater Creek is currently rated 3.4 out of 5 stars.
                                                    The Hartley at Sweetwater Creek is rated 2.1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    The Hartley at Sweetwater Creek is rated 2.1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Hartley at Sweetwater Creek is rated 2.9/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    The Hartley at Sweetwater Creek is rated 1.9/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Hartley at Sweetwater Creek is rated 3.5/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    The Hartley at Sweetwater Creek is rated 2.5/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 3.2 days to their community reviews in the past year.
                                                    Avenue5 Residential
                                                    Cats Allowed
                                                    Deposit: $300
                                                    Rent: $20
                                                    Comments: $300 pet fee for one pet and $500 for two pets. Monthly fee of $20 per pet.
                                                    Dogs Allowed
                                                    Deposit: $300
                                                    Rent: $20
                                                    Restrictions: Pit Bull, Rottweiler, Presa Canario, German Shephard, Husky, Malamute, Doberman, Chow Chow, St. Bernard, Great Dane, Akita, Staffordshire Terriers, American Bull Dog, and Karelian Bear Dog.
                                                    Comments: $300 pet fee for one pet and $500 for two pets. Monthly fee of $20 per pet.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Move in by 6/15 for $500 off!* *Restrictions may apply.*

                                                    Contact Property

                                                    The Hartley at Sweetwater Creek

                                                    June 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    The Hartley at Sweetwater Creek is a 696 - 1,318 sq. ft. apartment in Duluth in zip code 30096. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,278 - $4,010. Nearby cities include Suwanee, Norcross, Lilburn, Johns Creek, and Lawrenceville.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.