Review History for anonymous

Highland Retreat

Avatar

anonymous

Resident 2016

6/12/2016

I moved in with my son July 2015. I never got to see the actual apartment I would lease until my move in day. When they showed me my apartment it was on a row of vacant apartments in the cut next to woods and grass area. My door had no peephole,and there was no lighting leaving me venerable to a dark woodsy area at night. I complained to the leasing office and I got nothing but a peephole. 9 months pass and my apartment was broken into. They destroyed my place and the leasing office took three days to fix my broken window. They had no remorse or concern for what happened. They promised to put some light in the area and never did. Exactly one month passed and my apartment was broken into again. At this point I wanted to move for safety. They let me break my lease. Everyone that eventually moved into the vacant apartments moved out before me due to breakins. The females in the office will rather argue with you than fix issues. Their customer service is horrible. They treat you like gold before you move in. Once you are a resident you are not of concern anymore. They watch the caller id to see if they want to answer the phone or not. They are lazy and condescending. There are multiple shootings at night. They never clean up. There is trash everywhere and the gate is never down. Stay away from here. It's a waste of time and money.

Review 6 out of 62

Share This Review

Check Availability

Highland Retreat

July 2021

Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Beds

0

Baths

0

Share This Review