Review History for Verified Resident 298273

Walden at Oakwood


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Resident 298273

Verified Resident ā€¢ 2016 - 2023

12/19/2023

Apts are dated. Cabinets, countertops and appliances are severely dated. Random desktop cuts down on closet space for bedroom. Fake wood laminate flooring in kitchen and bathroom is an absolute pain to keep clean and buckled.
    Manager

    12/20/2023

    Walden at Oakwood
    Thank you for your review. We are thankful for the relationship that we have with our residents! We strive to learn and improve in every way that we can from feedback from our residents. While we are an older community, we take pride in the condition of our apartment homes and community. Please let the office staff know of any deficiencies you may have, and we would be glad to investigate and mitigate where we can.
    5 Previous Reviews

    Previous Review

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    Resident 298273

    Verified Resident ā€¢ 2016 - 2022

    10/25/2022

    Great when I moved in. Landscaping has fallen. No follow up despite endless emails and photos of their poor work. No follow up on tenant amenity concerns like pool furniture, no gas grills for weeks (without coming up with a stand in option). They always say they are SO busy?we are ALL busy working. But when you raise everyone's rent it only good business to keep the amenities commiserate with the increases. $30,000 a month increase is an insult for the lack of action in landscaping errors and pool furniture and having ALL amenities operational and when they are not (like the gas grills at the pool) that you go get a working gas grill from Home Depot until the amenity is repaired. And having NO signage when things don't work is a frustration.
    Manager

    10/28/2022

    Walden at Oakwood
    We're very sorry to hear that your time at Walden at Oakwood has not been enjoyable. Thank you for bringing your concerns to our attention. We sincerely apologize for the gas grill not working. No one informed us of this issue and it was not found until our routine inspection was completed that the gauge was malfunctioning reading that the propane tank was full when in fact, it was not. So that part was ordered and repaired as soon as the issue was brought to our attention. The grills are operational now, as well as the new pool future has arrived and been placed out by the pool. Unfortunately, the manufacture of items such as pool furniture has been delayed for some time. In addition, we are continually working with our landscaping company to address any issues and concerns. There have been several areas of dead shrubbery that has already been removed and replaced with new shrubbery. This is a constant struggle for a community of our size and we do our best to rectify it immediately. We understand your frustration and try to maintain the highest standards of service, but itĆ¢ā‚¬ā„¢s clear we fell short in your case. If you would like to discuss this any further, please contact us at the leasing office.
    1.0(1 rating)

    Previous Review

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    Resident 298273

    Verified Resident ā€¢ 2017 - 2022

    6/10/2022

    More police visits for disruptive residents. Dog park needs care-have not had mulch in over a year. Landscapers behind schedule with maintenance. Grass not bagged. Weeds out of control. Our hedges have not been trimmed in 6+ months.
    Manager

    6/10/2022

    Walden at Oakwood
    Thank you for caring about your community and its upkeep. We met with our landscapers and have come up with a plan to make sure our expectations are met with our beautiful growth here in the community. I am so glad that with 300 apartments and many different situations that can arise in a big community, the officers are available if needed for noise concerns or issues. Respectfully, Walden at Oakwood Staff

    Previous Review

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    Resident 298273

    Verified Resident ā€¢ 2017 - 2022

    4/5/2022

    Quality of residents has declined with Covid. Too many large breed dogs that obviously have not been vetted. Increased litter in community. Poor landscaping practices. Grass should be bagged but clippings are left to rot and coagulate after each rain. Decreased follow up my management. Management does not view community on a regular basis. Rents raised. Asked in what brand new apartments are renting for in the area. These apartments are 12 years old with very dated kitchens, appliances, light fixtures and bathrooms. Cabinets are in poor shape and countertops are a very ugly brown laminate.
    Manager

    4/6/2022

    Walden at Oakwood
    Thank you for your honest evaluation of the property we have had some issues getting all the dogs vetted due to us working from home for a period when covid was so bad. We are auditing our files and catching up with who has not brought their dogs in to be swabbed. If you see someone not picking up please let us know with a description of the dog and owner and we will be glad to address it. Help us be the eyes and ears of the community. We are addressing the landscaping issues with the landscape company, and most have been quoted and approved but we are waiting on supplies to be able to do installs. The apartments are 12 years old but are well maintained. The property has been painted, reroofed, the parking has been resealed. The appliances are not the most up to date but with that would come much higher pricing. Management does stay involved with the property and the things that need to be taken care of so if you would like to come to the office and we can talk about the things that are in process please do so.

    Previous Review

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    Resident 298273

    Verified Resident ā€¢ 2017 - 2021

    8/24/2021

    Apartments outdated: appliances and counters and cabinets are worn. Hate the brown countertops and cabinets. Poor kitchen lighting. Need to get rid of antiquated electric range and have solid surface range top. Microwave is very loud. Cannot clean the dishwasher and it is very loud. Icemaker is loud and makes noises every 12 hours.
      Manager

      8/28/2021

      Walden at Oakwood
      Thank you for letting us know some of the concerns and issues that you see with the apartment. We value the feedback of our residents. If you feel there is something that needs repair, please place a work order. Stop by the office anytime.

      Previous Review

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      Resident 298273

      Verified Resident ā€¢ 2017 - 2019

      11/24/2019

      Quiet. Like that it is set back off the road. Apartments are dated with fake countertops. wasted computer desk space. Small closet. Carpet is buckling. Poor range appliance. Closet is tiny in one bedroom unit. Get rid of "computer area" and make closet bigger.

        Review 5 out of 350

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        Walden at Oakwood

        March 2024

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