Review History for anonymous

MAA Lake Lanier


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anonymous

Resident ā€¢ 2021

5/27/2021

Not suited for adult professionals. Apartments are old. Carpet isnā€™t even attached to the floor. Paint splatters everywhere from obviously hurried ā€˜updatesā€™ between residents. Community rules are openly flouted with no response or communication from MAA staff. Safety is a real concern. The gates are routinely openā€¦in fact the entrance gate was open for three straight weeks in May; without one single communication from MAA staff. My family spent 30 minutes in the parking lot late at night after a fire alarm went off - no communication from MAA staff, no one checked on the residents. A real lack of concern for residents well being is obvious at MAA. Office staff is only interested in commissions, were extremely unhelpful while onboarding ( I had to communicate with my sales person over and over to get any information), and were snide at best upon exit. Watch out for shady practices in the lease documents- they will dramatically inflate future or month to month rates, claiming they are ā€˜marketā€™ while actually offering dramatically lower prices to new residents. If you arenā€™t desperate, you probably shouldnā€™t stay here.
    Manager

    7/9/2021

    MAA Lake Lanier
    Hi, we're disappointed to hear of the negative experience you had at our location. Please contact us at ResidentCare@maac.com when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respon d to your inquiry. Thank you.

    Review 211 out of 926

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