Dirty, security doors in disrepair or not working. Previous onsite security officer not responding to after hours noise and safely concerns, defers to the local police department. Office staff great.
Manager
10/27/2020
The Atlantic Aerotropolis
Dear Verified Resident,
Thank you for your review! We recently announced the return of our former courtesy officer who was with us 4 years ago, her name is LaShundra. She comes with experience and is very responsive, should you need our courtesy officer services you may reach her through our on-call services and complete a courtesy officer page out. She is quick to respond and communicates after each call. We are in the process of completing major repairs to our parking deck doors and stairwell doors and should be back to functioning within the next couple of months. Also, we have started repainting our breezeways and have focused on the cleanliness of our building to improve in this area. I appreciate your honest feedback and hope you notice the improvements to come within the next few months.
1 Previous Review
Previous Review
Resident 712910
Verified Resident • 2016 - 2019
11/2/2019
Nice property with covered parking and secure gate and building entry. Noisy due to below standard construction, can hear neighbors above walking and talking. Overpriced/rent increases yearly. Maintenance staff getting better, but too many call backs.
Manager
11/25/2019
The Atlantic Aerotropolis
Thank you for pointing out our convenient controlled access gate and building entries. However, we want to ensure you are receiving the upmost maintenance satisfaction with your initial request. Please let us know how we can further improve to prevent multiple visits you may reach me directly at aerotropolismgr@apmanagement.net. Thank you for your review!