Reserve at Johns Creek Walk
#4,108 #2 #252

What is epIQ?

Reserve at Johns Creek Walk

6215 Johns Creek Commons, Johns Creek, GA 30097
(147 Reviews)
$1,531 - $2,947/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

The Rivoli

1 Bed, 1 Bath | 1,074 sq. ft.

$1,839 - $2,162

3 Available Units

See Floor Plan Details

The Bradley

1 Bed, 1 Bath | 980 sq. ft.

$1,639 - $1,958

2 Available Units

See Floor Plan Details

The Rialto

1 Bed, 1 Bath | 745 sq. ft.

$1,622 - $1,915

1 Available Unit

See Floor Plan Details

The Ashland

1 Bed, 1 Bath | 685 sq. ft.

$1,767 - $1,909

1 Available Unit

See Floor Plan Details

The Fox

1 Bed, 1 Bath | 673 sq. ft.

$1,531 - $1,606

See Floor Plan Details

The Regent

1 Bed, 1 Bath | 745 sq. ft.

$1,567

See Floor Plan Details

2 Bedrooms

The Paramount

2 Beds, 2 Baths | 1,185 sq. ft.

$2,072 - $2,626

3 Available Units

See Floor Plan Details

The Strand

2 Beds, 1 Bath | 1,117 sq. ft.

$2,064 - $2,464

1 Available Unit

See Floor Plan Details

The Broadway

2 Beds, 2 Baths | 1,196 sq. ft.

$2,108

See Floor Plan Details

The Roxy

2 Beds, 2 Baths | 1,195 sq. ft.

$2,158 - $2,183

See Floor Plan Details

3 Bedrooms

The Ritz

3 Beds, 2 Baths | 1,322 sq. ft.

$2,187 - $2,947

3 Available Units

See Floor Plan Details

The Majestic

3 Beds, 2.5 Baths | 1,792 sq. ft.

$2,581 - $2,675

1 Available Unit

See Floor Plan Details

The Regal

3 Beds, 3 Baths | 1,864 sq. ft.

$2,522 - $2,572

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

4.5

Grounds

4.3

Safety

4.2

Office Staff

4.3

Maintenance

4.7

Neighborhood

4.5

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

6

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A+

Average time to respond to reviews

0.83 days

View Community Timeline
View Community Timeline

Reserve at Johns Creek Walk Reviews

(139)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 636932

Verified Resident ā€¢ 2019

5/7/2019

Nice place, friendly staff. Had issues with our movers but they were very accomadating and let us stay in the guest suite until our household good arrived. The car wash is nice, and garbage is conviently located. Staff is very helpful and understanding.

    Manager

    5/10/2019

    Reserve at Johns Creek Walk
    Thank you so much for taking the time to briefly share your experience with us, and for rating us 5 stars! We are thrilled to see that our staff was able to provide you with great service and care. Please be sure to let us know if you were to have any questions or concerns moving forward. Thanks again, and welcome to The Reserve at Johns Creek Walk! - Tina Mcgowan, Community Manager
    Review Author Icon

    Resident 620032

    Verified Resident ā€¢ 2019

    3/26/2019

    Nice neighborhood and community. I feel safe and the neighborhood is quiet. Leasing and maintenance staff are very helpful and responsive. All the neighbors are very friendly and nice. Leasing process was clear and easy.

      Manager

      3/27/2019

      Reserve at Johns Creek Walk
      Thank you so much for sharing with us why you love calling The Reserve at Johns Creek Walk your home. We are pleased to see that we have been able to provide you with a comfortable place to call home and look forward to continuing to provide you with a great experience moving forward. Thanks again! - Tina Mcgowan, Community Manager
      Review Author Icon

      Resident 619958

      Verified Resident ā€¢ 2019

      3/26/2019

      So far so good a little disappointed that the staff did not disclose up front they were going to start renovating before I signed a lease. But guess that is a common practice with all apartments tell what they need to just to get youā€¦Ā See More >
        Manager

        3/27/2019

        Reserve at Johns Creek Walk
        Thank you for providing us with your feedback. We hope that we can work towards making sure your experience going forward is even better than it is now, and we would love to speak with you directly on any suggestions you may have. Thanks again for the review! - Tina Mcgowan, Community Manager
        Review Author Icon

        Resident 616674

        Verified Resident ā€¢ 2019

        3/17/2019

        I had a wonderful experience with Alexis... she was very helpful through the whole process. Was always ready to listen to me when ever I had questions. She got me all set to move in. Got my key pretty quick....

          Manager

          10/18/2019

          Reserve at Johns Creek Walk
          Thanks so much for the great review! We absolutely love Alexis and she is a great asset to the team. Please let me know if you need absolutely anything. Thanks Tina McGowan
          Review Author Icon

          Resident 614758

          Verified Resident ā€¢ 2019

          3/12/2019

          I love the community. Staff is very nice . Maintenance is very fast. Very quiet and pet friendly neighborhood. Clean community with close by shops and restaurants. John creek area is really good so location is perfect

            Manager

            3/22/2019

            Reserve at Johns Creek Walk
            Thank you for sharing the experience you had with our staff! We are delighted to see that our staff was able to work very closely with you and get you all set to join our community! If you were to have any questions or concerns come up, please do not hesitate to reach back out to us. Thanks again! - Tina Mcgowan, Community Manager
            Review Author Icon

            Resident 610907

            Verified Resident ā€¢ 2019

            3/4/2019

            The best apartment complex I've lived in! It's quiet and convenient. The staff and maintenance team are exceptional. The residents are either friendly or don't bother you. For someone who doesn't like animals, the residents also make sure their dogs are keptā€¦Ā See More >
              Manager

              3/22/2019

              Reserve at Johns Creek Walk
              Thank you so much for taking the time to briefly share your experience with us, and for rating us 5 stars! We are pleased to see that both our management and maintenance teams have been able to provide you with a comfortable and pleasant place to call home! Please be sure to let us know if you were to need anything going forward. Thanks again! - Tina Mcgowan, Community Manager
              Review Author Icon

              Resident 602856

              Verified Resident ā€¢ 2017 - 2019

              2/10/2019

              Very good staff, overall great place to live!! Convenient to restaurants and schools shopping. Very quiet and I feel staff cares about the people that live here. Justin and Alexis are great, and if I could I'd stay forever in this apartment community!

                Manager

                8/29/2022

                Reserve at Johns Creek Walk
                Thank you for your review. Don't hesitate to reach out to our office if you ever need anything.
                Review Author Icon

                Resident 600923

                Verified Resident ā€¢ 2017 - 2019

                2/5/2019

                I love this apartment! So clean on move in, and the management here is friendly and very helpful. The appliances are brand new and work very well. My two kids love it the cute playground and beautiful pool too :)

                  Manager

                  8/29/2022

                  Reserve at Johns Creek Walk
                  Thank you for your review. Don't hesitate to reach out to our office if you ever need anything.
                  Review Author Icon

                  Resident 588307

                  Verified Resident ā€¢ 2018 - 2019

                  4/30/2019

                  It's been 4 months living in this complex and nothing but headaches: dryer duct needed cleaning so dryer didn't work which took 2 months to semi-fix; closet flooded with water two times, and still no permanent solution; kitchen sink apparently had issues so also startedā€¦Ā See More >
                    Manager

                    8/29/2022

                    Reserve at Johns Creek Walk
                    Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to 678-475-3550 so we can rectify this issue.
                    Review Author Icon

                    Resident 584628

                    Verified Resident ā€¢ 2018

                    12/18/2018

                    Overall, everything has been great! The move in went great and the staff has been very pleasant and helpful! Alexis has been helping us every step of the way! Thank you for such a smooth and easy move in!

                      Review Author Icon

                      Resident 568572

                      Verified Resident ā€¢ 2018

                      11/8/2018

                      The Reserve has been a breath of fresh air compared to the previous community my husband and I lived in. It is clean, quiet, and a great location. We finally enjoy coming home & highly recommend The Reserve :)

                        Manager

                        2/4/2019

                        Reserve at Johns Creek Walk
                        Thank you for taking the time to share your feedback! We appreciate your comments and hope you will let us know if there is ever anything we can do for you. Thanks again!
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2016 - 2018

                        11/6/2018

                        DO NOT EVEN CONSIDER THIS PLACE!!! I have been renting at this complex for OVER 3 years and unfortunately I can honestly report that the new management team is running the property into the ground! pay over $1700/month and it seems like I moved toā€¦Ā See More >
                          Manager

                          11/7/2018

                          Reserve at Johns Creek Walk
                          Thank you for taking the time to detail your concerns. While we appreciate all feedback, we are incredibly disappointed to read this assessment of our community and team. We assure you that we strive to provide the highest level of customer service, and always accommodate every situation to the best of our ability. We apologize if you feel this does not match up with your experience. We'd like to speak with you in hopes of providing solutions and restoring your opinion. Please feel free to stop by our office or give us a call at 678.475.3550. Thank you.
                          Review Author Icon

                          Resident 542234

                          Verified Resident ā€¢ 2018

                          9/12/2018

                          The staff was professional and easy to contact. So far I have enjoyed living here. Its very quiet which is important to me. The business center and fitness center are also open 24 hours a day which is also great.

                            Manager

                            11/7/2018

                            Reserve at Johns Creek Walk
                            Thanks so much for taking the time to share your positive feedback! We are so glad you've enjoyed your experience so far. Please never hesitate to reach out if there is anything we can do to assist you. Thanks again!
                            Review Author Icon

                            Resident 529488

                            Verified Resident ā€¢ 2018

                            8/19/2018

                            Apartment was dirty when we moved in (was shown model home before me signed the lease), informed the staff and was told we will see what we can do about it. Washer was extremely dirty with filth and carpet was full of debris like woodā€¦Ā See More >
                              Manager

                              9/10/2018

                              Reserve at Johns Creek Walk
                              Hello. Thank you for reaching out. We apologize if you've had a less than positive experience here at Reserve at Johns Creek Walk. Your living experience is important, and we want nothing more than to provide a comfortable and pleasant home for our residents. We encourage our residents to share their feedback, as this will help us make improvements if necessary. Please feel free to contact us via phone at (678) 475.3550 if you'd like to discuss further. We look forward to having the opportunity to change your mind! Thank you.
                              Review Author Icon

                              Resident 521102

                              Verified Resident ā€¢ 2018

                              8/1/2018

                              The area is lovely and he apartments are very nice. The staff is friendly and find time to help when it's needed. I've only been there for less than 2 weeks, but I'm pleased as it stands. There's a lot in the area andā€¦Ā See More >
                                Manager

                                9/10/2018

                                Reserve at Johns Creek Walk
                                We're thrilled to see you love being a part of our community! Thank you for being a valued resident, and if there's anything we can assist you with, please don't hesitate to reach out. We appreciate it!
                                Review Author Icon

                                Resident 520575

                                Verified Resident ā€¢ 2018

                                7/30/2018

                                I'm happy with this place so far. The school looks to be a great environment for my princess. I love the easy access to everything. Especially the restaurants in walking distance of my home. Pet friendly and extremely clean

                                  Manager

                                  9/10/2018

                                  Reserve at Johns Creek Walk
                                  Thank you for your review! It is so wonderful to hear that you love the location and convenience of our community. Our goal is to provide the best possible home to our residents and it's nice to know that we've done that for you. If we can provide you with an even better experience, please feel free to come by the office or give us a call at (615) 741-0333. Thank you for being a valued resident!
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2019

                                  5/28/2019

                                  RUN FROM THIS COMPLEX!!! Forget about upkeep and maintenance request. I have documentation showing refusal to renew my lease because my family and I complained about ROACHES, PLUMBING, dog poop throughout the community, lack in proper management, etc. Instead of fixing the issues and makingā€¦Ā See More >
                                    Manager

                                    7/31/2018

                                    Reserve at Johns Creek Walk
                                    While we welcome all resident feedback, we're disheartened by this characterization of our team. We're dedicated to providing excellent service at all times, and we apologize if you feel your concerns have not been handled in a timely manner. It is important to our team that we resolve any outstanding issues and improve your experience. Please come by the office or give us a call at (678) 475-3550 when you have the time. Thank you.
                                    Review Author Icon

                                    Resident 519996

                                    Verified Resident ā€¢ 2018

                                    8/26/2018

                                    Great. ??. But there are lot of musqitos near our apartment. It looks like the rain gutters have staginated water, where musqitos are breading. The management need to look into this issue. I hope you guys resolve this.

                                      Manager

                                      9/10/2018

                                      Reserve at Johns Creek Walk
                                      Thank you for reaching out and providing us with your feedback. We appreciate you bringing this to our attention and we hope to address any concerns in hopes of finding a possible solution. If there's anything else you'd like to discuss, please don't hesitate to let us know. Thank you!
                                      Review Author Icon

                                      Resident 513739

                                      Verified Resident ā€¢ 2018

                                      7/15/2018

                                      Great community - very friendly and welcoming. Feels safe. Management is super helpful throughout the entire process of looking at the property and through move in. Move in was very easy and convenient.

                                        Manager

                                        9/10/2018

                                        Reserve at Johns Creek Walk
                                        Thank you for the wonderful review! We are so glad that you are enjoying your home and that your move in process went smoothly. If you ever have any suggestions or concerns, please feel free to visit or call the leasing office. Thank you!
                                        Review Author Icon

                                        Resident 508489

                                        Verified Resident ā€¢ 2018

                                        7/3/2018

                                        It has been wonderful living here. It's very quite. Neighbors are very respectful. The location is great. When there are maintenance issues. The staff is very prompt. The front office is very attentive.

                                          Manager

                                          7/12/2018

                                          Reserve at Johns Creek Walk
                                          Thank you for this wonderful 5-star review! It brings us joy knowing you are pleased with your experience so far, and we will be sure to inform the team of your kind message. Please reach out if there is ever anything we can do to enhance your living experience. Thanks again! - The Reserve at Johns Creek Walk Team
                                          Review Author Icon

                                          Resident 496283

                                          Verified Resident ā€¢ 2017 - 2018

                                          6/5/2018

                                          This is a lovely quiet community, pet friendly with beautiful landscaping. The maintenance staff is the best I've ever experienced ~ prompt, competent and friendly. Being gated and tucked back away from Medlock Bridge makes you feel safe while every possible amenity is withinā€¦Ā See More >
                                            Manager

                                            6/22/2018

                                            Reserve at Johns Creek Walk
                                            Thank you for the kind review! We're glad you love our community, along with our maintenance team. We strive in providing a positive experience for all residents and we're thrilled that we could do that for you. Please don't hesitate to let us know if there's anything we can assist you with in the future! - The Reserve at Johns Creek Walk Team
                                            Review Author Icon

                                            Resident 494724

                                            Verified Resident ā€¢ 2017 - 2018

                                            10/20/2018

                                            So far so good safe community and friendly staff. Service requests handled in a timely manner. The only drawback is abssence of playgrounds for kids, and an imdoor space residents can use for bday parties.

                                              Manager

                                              6/22/2018

                                              Reserve at Johns Creek Walk
                                              Thank you for reaching out. We're truly sorry about the experience you had at our community! We'd like to reassure you that this is not typical and we hope to have the opportunity to change your mind, as our team wants nothing but a great living experience for our residents. We're always more than happy to discuss this in person. Please feel free to stop by our leasing office during business hours. Thank you for being a valued resident of our community! - The Reserve at Johns Creek Walk Team
                                              Review Author Icon

                                              Resident 483262

                                              Verified Resident ā€¢ 2018

                                              5/3/2018

                                              Great community overall. Rocky start upon applying but ended up renting anyway due to the prompt response to all issues by the assistant manager. Close to great restaurants and shopping and parking is comfortable.

                                                Manager

                                                5/23/2018

                                                Reserve at Johns Creek Walk
                                                I'm happy to hear we were able to address any issues and get you moved in and comfortable with us here at Reserve at Johns Creek Walk. Please let us know if you need anything. See you around! - Tina Mcgowan, Community Manager
                                                Review Author Icon

                                                Resident 482354

                                                Verified Resident ā€¢ 2018

                                                5/1/2018

                                                Great, clean place. Quiet neighborhood, and close to lots of services. The folks at the leasing office are helpful and very professional. Shout out to Justin, he answered all our questions and got us up and running in no time. The maintenance staff is SWIFTā€¦Ā See More >
                                                  Manager

                                                  5/23/2018

                                                  Reserve at Johns Creek Walk
                                                  That sounds like a winning combination to us! Thank you for sharing this wonderful review with us. I will pass your kind words on to Justin and the team. We appreciate your recommendation! Please don't hesitate to reach out if you need anything. - Tina Mcgowan, Community Manager
                                                  Review Author Icon

                                                  Resident 476678

                                                  Verified Resident ā€¢ 2018

                                                  4/16/2018

                                                  It is a great community for families. I would recommend this to others. It is a great community for families. I would recommend this to others. It is a great community for families. I would recommend this to others.

                                                    Manager

                                                    5/1/2018

                                                    Reserve at Johns Creek Walk
                                                    Thank you for the review! We're so glad that you feel our community is great for families. We appreciate you and hope that you will let us know if there is ever anything we can do to assist you. Thanks again! - Tina, Community Manager

                                                    Features & Amenities

                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $400 ~ 400. Rent: $10. Restrictions: We love pets at our community! No aggressive breeds allowed and Poo Prints is mandatory. Pet Type: Cat, Dog - Breed Restrictions Apply Maximum Pets Per Unit: 2 Deposit Per Pet: $400.00 (Non-Refundable) Additional Monthly Rent Per Pet: $15.00. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $400 ~ 400. Rent: $10. Restrictions: We love pets at our community! No aggressive breeds allowed and Poo Prints is mandatory. Pet Type: Cat, Dog - Breed Restrictions Apply Maximum Pets Per Unit: 2 Deposit Per Pet: $400.00 (Non-Refundable) Additional Monthly Rent Per Pet: $15.00. Pet Limit: 2
                                                      Less Info
                                                      More Info

                                                    Leasing

                                                    The Reserve at Johns Creek Walk is a unique and stylish community that offers one, two, and three bedroom apartments and town homes. Each distinct detail has been thoughtfully designed with you in mind, offering you a lifestyle of charm and sophistication; from chef-inspired kitchens, granite countertops, oversized walk-in closets, and garden style bathtubs. Whether you want to relax poolside under the cabana, get a fantastic workout at our fitness center, have your car detailed at our on-site car care center, or having the convenience of being walking distance to multiple shops and dinning options, The Reserve at Johns Creek Walk is sure to have something for everyone.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Carter Haston Real Estate Services

                                                    A
                                                    A
                                                    Communities
                                                    58

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 147 number of votes by renters, Reserve at Johns Creek Walk is currently rated 4.3 out of 5 stars.
                                                    Reserve at Johns Creek Walk is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Reserve at Johns Creek Walk is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Reserve at Johns Creek Walk is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Reserve at Johns Creek Walk is rated 4.2/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Reserve at Johns Creek Walk is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Reserve at Johns Creek Walk is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 0.83 days to their community reviews in the past year.
                                                    Carter Haston Real Estate Services
                                                    Cats Allowed
                                                    Fee: $400 ~ 400
                                                    Rent: $10
                                                    Restrictions: We love pets at our community! No aggressive breeds allowed and Poo Prints is mandatory. Pet Type: Cat, Dog - Breed Restrictions Apply Maximum Pets Per Unit: 2 Deposit Per Pet: $400.00 (Non-Refundable) Additional Monthly Rent Per Pet: $15.00
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $400 ~ 400
                                                    Rent: $10
                                                    Restrictions: We love pets at our community! No aggressive breeds allowed and Poo Prints is mandatory. Pet Type: Cat, Dog - Breed Restrictions Apply Maximum Pets Per Unit: 2 Deposit Per Pet: $400.00 (Non-Refundable) Additional Monthly Rent Per Pet: $15.00
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths
                                                    3 Beds, 3 Baths

                                                    Contact Property

                                                    Reserve at Johns Creek Walk

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Reserve at Johns Creek Walk is a 673 - 1,864 sq. ft. apartment in Johns Creek in zip code 30097. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $1,531 - $2,947. Nearby cities include Alpharetta, Milton, Duluth, Suwanee, and Peachtree Corners.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.