Averly and Chase Village
#8,286 #2 #557

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Averly and Chase Village

100 Chase Lake Drive, Jonesboro, GA 30236
(1032 Reviews & Surveys)
$1,152 - $2,014/mo
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Floor Plans & Pricing

1 Bedroom

1 Bedroom 1 Bath

1 Bed, 1 Bath | 950 sq. ft.

$1,152 - $1,526

5 Available Units

See Floor Plan Details

2 Bedrooms

2 Bedroom 2 Bath

2 Beds, 2 Baths | 1,200 sq. ft.

$1,302 - $1,593

12 Available Units

See Floor Plan Details

The Traditional

2 Beds, 2 Baths | 1,170 sq. ft.

$1,220 - $1,463

5 Available Units

See Floor Plan Details

The Roommate

2 Beds, 2 Baths | 1,150 sq. ft.

$1,275 - $1,469

1 Available Unit

See Floor Plan Details

3 Bedrooms

3 Bedroom

3 Beds, 2 Baths | 1,370 sq. ft.

$1,543 - $2,014

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

C

Review Ratings

Noise

2.8

Grounds

2.4

Safety

2.0

Office Staff

1.9

Maintenance

1.9

Neighborhood

3.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

25

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

B

Average time to respond to reviews

23.8 days

View Community Timeline
View Community Timeline

Averly and Chase Village Reviews

(192)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1226844

Verified Resident 1999 - 2024

2/15/2024

Averly has peaceful ambience and clean community. It is safe for children and adults. It is pet friendly and play area for kids is also safe. Parkings are spacious. Apartment is neat and spacious. I like to be part of Averly community

    Manager

    2/19/2024

    Averly and Chase Village
    Hello! We're thrilled to hear about your positive experience with Averly Apartments! Your kind words are greatly appreciated. We look forward to seeing you around the community for many years to come! Sincerely, Your Averly team

    Updated Review

    Review Author Icon

    Resident 451109

    Verified Resident 2012 - 2024

    2/7/2024

    Started excellent. Management changes 3 times. now lousy, slow. incompetent. Amenities not available. Pool opens late every year since 2019. Office and maintenance staff changes every few months. Trash is not picked up on most Mondays or Fridays. Yet we are charged $25 every month.

      Manager

      2/9/2024

      Averly and Chase Village
      Hello! We’re disappointed by your feedback. We’d appreciate the chance to review your concerns and find appropriate solutions, so please get in touch with us at 678-506-7462. We’re confident that we can turn your experience around, and we look forward to getting corrected. Sincerely, Your Averly team
      Review Author Icon

      Resident 1222707

      Verified Resident 2017 - 2024

      2/2/2024

      They need Better Communication and More caring staff in the leasing office. They never answer the phone so I have to go up to the office often. ??????????????????????????????????????????????????????..

        Manager

        2/9/2024

        Averly and Chase Village
        Hello! We appreciate this valuable feedback and sincerely apologize for falling short. We do value your input and residency! Sincerely, Your Averly team

        Updated Review

        Review Author Icon

        Resident 1205300

        Verified Resident 2023 - 2024

        1/5/2024

        I am a new resident and I love my apartment. It's a spacious one bedroom with new appliances. I was pleased that the apartment was not painted that dismal off white color with tan carpet and white appliances.

          Manager

          1/8/2024

          Averly and Chase Village
          We're delighted to see your positive rating! Our top priority is your satisfaction, and we're thrilled we met your expectations. Thank you for choosing to call Averly home. We look forward to seeing you around the community! Sincerely, Your Averly team
          Review Author Icon

          Resident 1213550

          Verified Resident 2023 - 2024

          1/2/2024

          My outlet sockets are loose causing us to not plug anything into them. I have a whole at the bottom of my kitchen sink. Which is one of the reason they stated my move in date was pushed back. The sink still has a whole.… See More >
            Manager

            1/3/2024

            Averly and Chase Village
            Hello! We're disappointed to hear about your experience. We care deeply about our residents and do value them. We'd appreciate an opportunity to discuss your concerns and schedule a time for maintenance to stop by. Please get in touch with us at 770-691-8195. We're confident we can turn your experience around and look forward to correcting it! – Your St. Ives team

            Updated Review

            Review Author Icon

            Resident 442251

            Verified Resident 2023

            10/31/2023

            Horrible. No central air and no water for 2whole days.. my rent should prorated. I would've never thought moving over here will have such a horrendous outcome. I do not pay rent With section 8, vouchers or any other resources outside of my hard-earned paycheck But… See More >
              Manager

              11/1/2023

              Averly and Chase Village
              Hello! We sincerely apologize for any issues you may be experiencing. Would you please reach out to us at 678-672-3293? We would be more than happy to assist and send a member of our maintenance team to take a look. We look forward to connecting with you soon! Sincerely, Your Averly team
              Review Author Icon

              Resident 1193355

              Verified Resident 2023

              10/26/2023

              I really like my new apartment home. The only thing that I got to get use to is not being able to throw my trash away when needed. The rooms are very spacious. I am enjoying my new apartment home.....

                Manager

                10/27/2023

                Averly and Chase Village
                Hello! Thank you for your positive feedback. We're happy you've had a great experience with us, and we look forward to serving you for many years to come. Please do not hesitate to reach out if you need anything at all! Sincerely, Your Averly team

                Updated Review

                Review Author Icon

                Resident 1124422

                Verified Resident 2023

                10/22/2023

                Apartment we viewed was nice apartment we moved into had doors not working cabinet issues flooding from foundation ac not cooling properly toilet rocking not stable closet door in bedroom still not closing not key to start fire place every apartment has issues it's just… See More >
                  Manager

                  10/23/2023

                  Averly and Chase Village
                  Hello! Thank you for taking the time to leave a review. We have a new maintenance team in place and would love to send someone to take care of these for you! Can you please get in touch with us at 678-647-9424? We look forward to connecting with you soon! Sincerely, Your Averly team
                  Review Author Icon

                  Resident 1190600

                  Verified Resident 2023

                  10/17/2023

                  It took 1 month to receive the keys to the apartment. It's now 2 month later and the ceiling still has paint stains. The dishwasher which doesn't drian properly, leaks water hasn't been replaced . Supposedly, I moved in "conditionally" which was never explained to… See More >
                  Manager

                  10/19/2023

                  Averly and Chase Village
                  Hello! We're very sorry to hear that you're unhappy with your experience. If you're open to it, we'd like to look into the issues you're experiencing. Please get in touch with us directly at 678-831-7141. A member of our team will be happy to assist you. Sincerely, Averly MGMT team
                  Review Author Icon

                  Resident 1190585

                  Verified Resident 2023

                  10/17/2023

                  Since I moved in June 2023 there have been two entire staff changes. Seems like they have a good crew now. Time will tell. When I moved into the unit there were broken blinds in every room and NO BLINDS in the master bedroom.. Lizards have… See More >
                    Manager

                    10/18/2023

                    Averly and Chase Village
                    Hello! We’re disappointed by your feedback. We’d appreciate the chance to review your concerns and appropriate solutions. Please get in touch with us at 678-293-7824. We have a new management and maintenance team in place. We're confident we can turn your experience around and look forward to correcting it. Sincerely, Your Averly team
                    Review Author Icon

                    Resident 1184455

                    Verified Resident 2023

                    9/26/2023

                    My experience has been awesome for the past two weeks that I have been in the apartments and I would recommend that everyone check them out and become a resident with there property. Becoming a resident was the best

                      Manager

                      10/2/2023

                      Averly and Chase Village
                      Hello! Thank you for the beautiful review! We're happy to know that you've had a great experience with us and look forward to seeing you around the property. Please do not hesitate to reach out if there is ever anything we can do to make this an even better living experience for you. - Your Averly team

                      Updated Review

                      Review Author Icon

                      Resident 1175119

                      Verified Resident 2022 - 2023

                      9/22/2023

                      - [ ] I have been living in the dwelling since October 1, 2022 and I've been requesting maintenance since October 7th. It took 7 days for maintenance to fix a water leak, unlit gas pilot. Then four days later on the 11th had to… See More >
                      Manager

                      9/22/2023

                      Averly and Chase Village
                      Hello! Thank you for taking the time to leave a review. We are deeply concerned about some of the issues you have been experiencing. Our new management team in the office would love to help you. Would you mind giving us a call so we can look further into this and rectify what we can? We can be reached at 770-961-0589. - Your Averly team
                      Review Author Icon

                      Resident 1182957

                      Verified Resident 2023

                      9/21/2023

                      Only thing I don't like is the maintenance people. They don't fix anything and they take a very long time to even come out and fix it. Then they mark service as complete but don't even fix anything. This will be my third to filling… See More >
                        Manager

                        9/22/2023

                        Averly and Chase Village
                        Hello! We sincerely apologize for the issues you've been experiencing. We have a new maintenance team in place and would love to send someone to take a look. Can you please reach out to us at 678-506-7462? We look forward to connecting with you soon! - Your Averly team
                        Review Author Icon

                        Resident 1173561

                        Verified Resident 2023

                        8/24/2023

                        First of all , I was showed apartments in the front community and come my move in date they put me all the way in the back of some ugly --- old --- building . The day I moved in my carpet wasn't clean bc… See More >
                          Manager

                          8/24/2023

                          Averly and Chase Village
                          Hello! Thank you for taking the time to leave a review. We sincerely apologize for the less-than-stellar experience. We've taken your feedback and the feedback of others to heart. We're in the process of making some significant changes. Please don't hesitate to contact us at averlymgr@cushwake.com if there is anything else we can do to help turn this around for you. We wish you the best of luck! - Averly MGMT team
                          Review Author Icon

                          Resident 1173060

                          Verified Resident 2022 - 2023

                          8/23/2023

                          This has been the most horrible unsafe conditions I've ever lived in. I have submitted numerous amounts of work orders for my heating and air which began in March and absolutely NOTHING has been done!

                            Manager

                            8/24/2023

                            Averly and Chase Village
                            Thank you for taking the time to leave us a review. We sincerely apologize for the issues you've experienced, and we hope to make this right. Please contact us at averlymgr@cushwake.com so we can look into this further and help rectify any outstanding issues. - Averly MGMT team
                            Review Author Icon

                            Resident 1165579

                            Verified Resident 2023

                            8/1/2023

                            Can you give maintenance come to fix my room 1506 I have go to office so many times for requests it I moved from 03/10/2023 until now not fix my room for (Door, water, Torn Ceilings, door closed problem.???)

                              Manager

                              8/3/2023

                              Averly and Chase Village
                              Hello! Thank you for reaching out. A member of our office team will be contacting you shortly. - Your Averly team
                              Review Author Icon

                              Resident 1164391

                              Verified Resident 2019 - 2023

                              7/28/2023

                              When I first moved in work request were completed within at-least the week, 4 years in Im waiting weeks just for a response and for the request to say they were completed and never were fixed. Rent is only being raised and the apartments are… See More >
                                Manager

                                8/3/2023

                                Averly and Chase Village
                                Hello! We’re very sorry you’re unhappy with your experience. Your feedback drives us to improve, and given the chance, we’d like to look into the issues you’re experiencing. Please email us directly at averlymgr@cushwake.com. Our team would be happy to assist you. - Your Averly team

                                Updated Review

                                Review Author Icon

                                Resident 773598

                                Verified Resident 2020 - 2023

                                7/27/2023

                                Horrible experience. Unprofessional and doesn't respond to work orders. Took a week to come and see what the problem was with my air conditioning and actually closed out my work order before even fixing the issue. I emailed two different people in the office with… See More >
                                  Manager

                                  8/3/2023

                                  Averly and Chase Village
                                  Hello! We're disappointed your experience wasn't up to par. We'd appreciate an opportunity to discuss your concerns more in-depth and rectify what we can. Please get in touch with us at manager@averlyapartments.com. We're confident that we can turn your experience around, and we look forward to getting correcting it! - Your Averly team

                                  Updated Review

                                  Review Author Icon

                                  Resident 1150206

                                  Verified Resident 2022 - 2023

                                  7/4/2023

                                  Good community everything is near by the apartment just maintenance work not good. Most of the time office close, no one response on call are email, maintenance sucks, swimming pool still close in July, gym time is not good.

                                    Manager

                                    7/6/2023

                                    Averly and Chase Village
                                    Our goal is to provide our residents with an exceptional community, so we're disappointed to hear this hasn't been your experience. Let's take a moment to talk about the maintenance issues you are experiencing. We'd love to work with you to make your residency here great! Please reach out to us at averlymgr@cushwake.com. We look forward to connecting with you soon. - Averly Management team
                                    Review Author Icon

                                    Resident 1156281

                                    Verified Resident 2023

                                    7/4/2023

                                    Absolutely horrible. They do not open the pool. The gym does not exist. There is a horrible gnat problem, and they NEVER repair anything. They do not take care of the property like they should. It has potential but needs proper care and updates.

                                      Manager

                                      7/6/2023

                                      Averly and Chase Village
                                      Thank you for taking the time to share your feedback. We try hard to provide our residents with the best support possible and apologize that this wasn't your experience. We'd appreciate the chance to review your concerns and see how we can improve. Don't hesitate to get in touch with us at averlymgr@cushwake.com. -Averly Management team
                                      Review Author Icon

                                      Resident 1140380

                                      Verified Resident 2023

                                      5/12/2023

                                      Research... Be sure.... Don't rush you can go from sugar to sh**. Fast Especially if you in the back where it seems they put you just make you mad. Either way. This area isn't in good condition. I guess that's why you have to get… See More >
                                        Manager

                                        7/6/2023

                                        Averly and Chase Village
                                        Hello! Thank you for letting us know about your recent experience. We're very sorry we failed to meet your expectations. Your review concerns us, and we would like to learn more and rectify what we can. Please get in touch with us at averlymgr@cushwake.com. We look forward to connecting and turning your experience around! - Averly MGMT team
                                        Review Author Icon

                                        Resident 1136627

                                        Verified Resident 2022 - 2023

                                        5/2/2023

                                        I have been waiting since early December to have a leaking window fixed as the carpet is soaking up gallons of water. I wouldn't recommend this company for living accomodations to anyone ever. It took two months to have the leak in the bathroom fixed… See More >
                                          Manager

                                          8/3/2023

                                          Averly and Chase Village
                                          Hello! We're disappointed your experience wasn't up to par. We'd appreciate an opportunity to discuss your concerns more in-depth and a chance to rectify what we can. Please get in touch with us at averlymgr@cushwake.com. We're confident that we can turn your experience around, and we look forward to getting correcting it! - Your Averly team
                                          Review Author Icon

                                          Resident 1130631

                                          Verified Resident 2023

                                          4/11/2023

                                          Trash is left out for days, but we are made to pay for the service. Certain areas are not picked up and cleaned like others. Trash is always around. Some buildings can use pressure washing, they keep up front nice, but the overgrown trees… See More >
                                            Manager

                                            8/8/2023

                                            Averly and Chase Village
                                            Hello! Thank you for taking the time to leave a review. We've taken your feedback and the feedback of others to heart. We're in the process of making some significant changes. We're confident that we can turn your experience around. Please get in touch with us at averlymgr@cushwake.com if any of these issues remain. We thank you for your continued patience and residency. - Your Averly Team
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                                            Resident 1124684

                                            Verified Resident 2022 - 2023

                                            3/23/2023

                                            It's peaceful for the most part.................................... It's conveniently located.......... ................ Needs more amenities/activities for the tenants ex: tennis courts instead of soccer area.

                                              Manager

                                              8/8/2023

                                              Averly and Chase Village
                                              Hello! Thanks for reviewing us! We're happy to know that you are enjoying our peaceful community here at Averly. Stay tuned for upcoming resident events. Please don't hesitate to contact our office if you need anything. - Your Averly team
                                              Review Author Icon

                                              Resident 1123968

                                              Verified Resident 2022 - 2023

                                              3/21/2023

                                              I love the apartments but the management sucks. Maintenance request go unanswered for months. We were told a washer and dryer come with each unit they don't and we're promised a ceiling fan which we still haven't gotten since OCTOBER

                                                Manager

                                                8/8/2023

                                                Averly and Chase Village
                                                Hello! Thank you for taking the time to leave a review. We've taken your feedback and the feedback of others to heart. We're in the process of making some significant changes. We're confident that we can turn your experience around. Please contact us at averlymgr@cushwake.com if any of these issues remain. We thank you for your continued patience and residency. - Your Averly Team

                                                Features & Amenities

                                                Laundry
                                                • In-Unit Washer and Dryers
                                                • Washer and Dryer Connections
                                                Pets
                                                • Dogs Allowed
                                                  Restrictions: Breed Restrictions Apply. Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                • Cats Allowed
                                                  Restrictions: Breed Restrictions Apply. Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                Other
                                                • Air Conditioner
                                                • Balcony or Patio
                                                • Breakfast Bar
                                                • Business Center
                                                • Carpet
                                                • Ceiling Fan
                                                • Coat Closets
                                                • Convenient to Downtown Atlanta
                                                • Convenient to Shopping
                                                • DishWasher
                                                • Disposal
                                                • Fitness Center
                                                • Free Weights
                                                • Grilling and Picnic Areas
                                                • Home Office Space Available
                                                • Ice Maker
                                                • Kitchen Pantries
                                                • On-Site Maintenance
                                                • On-Site Management
                                                • Playground
                                                • Pool
                                                • Private Foyer
                                                • Refrigerator
                                                • Resident Referral Program
                                                • Shower and Tub
                                                • Spacious Floor Plans
                                                • Storage
                                                • Tennis Court
                                                • Upgrade Appliance Package Available
                                                • Valet Trash Service
                                                • Walking Trails
                                                • Window Coverings
                                                • Woodburning Fireplace
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                                                Leasing

                                                Experience the perfect blend of comfort and convenience at Averly Apartments in Jonesboro, GA. Our thoughtfully designed one and two-bedroom residences provide a serene living environment just minutes away from major attractions. Enjoy quick access to Hartsfield-Jackson International Airport, I-75, Clayton State University, Everett Institute, and the Southlake Mall, where you can indulge in shopping and fine dining.Step into our garden-style apartment homes and discover an array of impressive features. Bask in the natural light pouring through the bright sunrooms, enhanced with ceiling fans for added comfort. Feel secure with pre-wired monitoring alarms and unleash your culinary creativity in the gourmet kitchens. Stay organized with the ample storage space provided by large walk-in closets. Enjoy the benefits of economical gas heating and cooking, as well as the convenience of full-sized washers and dryers.Immerse yourself in the beauty of our landscaped community, where you can take a refreshing dip in the swimming pool or work towards your fitness goals in our fully equipped fitness center (coming soon!). Engage in friendly matches on the tennis courts, create lasting memories at the playgrounds, or savor outdoor meals at the picnic areas with grills. Averly Apartments offer the perfect balance of tranquility and accessibility. Experience the richness of style and affordable luxury that awaits you here. Discover the incomparable lifestyle you deserve at Averly Apartments in Jonesboro, GA.
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                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 09:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                Oak Residential Partners

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                                                Communities
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                                                Questions & Answers (0)

                                                Frequently Asked

                                                How is Averly and Chase Village Rated?
                                                Based on 1032 number of votes by renters, Averly and Chase Village is currently rated 3.4 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at Averly and Chase Village?
                                                Averly and Chase Village is rated 2.4/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                How effective was the maintenance team when resolving your problem?
                                                Averly and Chase Village is rated 1.9/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                What are noise levels like at Averly and Chase Village?
                                                Averly and Chase Village is rated 2.8/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                How safe is Averly and Chase Village?
                                                Averly and Chase Village is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                How satisfied are residents with the neighborhood?
                                                Averly and Chase Village is rated 3.3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                How satisfied are residents with the staff at Averly and Chase Village?
                                                Averly and Chase Village is rated 1.9/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                How often does management engage with reviews?
                                                Managers have responded to 100% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 23.8 days to their community reviews in the past year.
                                                Who manages Averly and Chase Village?
                                                Oak Residential Partners
                                                What is the pet policy at Averly and Chase Village?
                                                Dogs Allowed
                                                Restrictions: Breed Restrictions Apply
                                                Pet Limit: 2
                                                Cats Allowed
                                                Restrictions: Breed Restrictions Apply
                                                Pet Limit: 2
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 2 Baths
                                                3 Beds, 2 Baths

                                                Contact Property

                                                Averly and Chase Village

                                                February 2024

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                                                Averly and Chase Village is a 950 - 1,370 sq. ft. apartment in Jonesboro in zip code 30236. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,152 - $2,014. Nearby cities include Morrow, Riverdale, Lake City, Forest Park, and Rex.

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