Houston Lake Apartments
#721 #1 #32

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Houston Lake Apartments

2350 Houston Lake Road, Kathleen, GA 31047
(976 Reviews & Surveys)
$1,095 - $1,642/mo
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Move-In Specials (2)

Your next home awaits! Visit our Floor Plans page to pick your ideal layout and get in touch today to schedule your tour!

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Floor Plans & Pricing

1 Bedroom

The Tee Box

1 Bed, 1 Bath | 825 sq. ft.

$1,095

5 Available Units

See Floor Plan Details

The Eagle

1 Bed, 1 Bath | 915 sq. ft.

$1,095

See Floor Plan Details

2 Bedrooms

The Sandtrap

2 Beds, 2 Baths | 1,133 sq. ft.

$1,250

5 Available Units

See Floor Plan Details

The Birdie

2 Beds, 1 Bath | 1,031 sq. ft.

$1,230

2 Available Units

See Floor Plan Details

The Fairway

2 Beds, 2 Baths | 1,230 sq. ft.

$1,229

See Floor Plan Details

3 Bedrooms

C1R

3 Beds, 2 Baths | 1,362 sq. ft.

$1,572

4 Available Units

See Floor Plan Details

A1

3 Beds, 2 Baths | 1,488 sq. ft.

$1,642

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.4

Safety

4.0

Office Staff

4.7

Maintenance

4.6

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

66

Manager’s Review Engagement

A+

Percentage of reviews responded to

98.48%

Manager’s Review Reply Time

B+

Average time to respond to reviews

7.68 days

View Community Timeline
View Community Timeline

Houston Lake Apartments Reviews

(221)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1219835

Verified Resident 2024

4/7/2024

So far so good! I am satisfied with my new apartment home. It is very spacious and was well prepared for me on my move in date. I feel like I have made a good decision as the staff is very informative and was really… See More>
    Manager

    4/11/2024

    Houston Lake Apartments
    Welcome to your spacious new home! It makes our day to hear that your move-in was such a hassle-free experience. We will be sure to let our team know what a great impression their attentive service has made.
    Review Author Icon

    Resident 1240180

    Verified Resident 2016 - 2024

    4/1/2024

    The neighbors are wonderful. The upgrades that are being made are ok, but with those upgrades comes with higher prices. However, the community is great, and the new management company is on top of everything.

      Manager

      4/5/2024

      Houston Lake Apartments
      We are glad you enjoy your neighbors and our attentive team! Your positive feedback and review are appreciated, and if you have any questions or concerns, please be sure to let us know by visiting the office or emailing us at HoustonLake-pm@pegasusresidential.com.
      Review Author Icon

      Resident 1235570

      Verified Resident 2024

      3/16/2024

      Houston Lake Apartments and staff are hands down the best! It's no hassle and they all go over and beyond. Selina and Kim are the best and the maintenance crew are top tier. I would recommend this community to anyone.

        Manager

        3/18/2024

        Houston Lake Apartments
        Your five stars just made our day! We love going above and beyond for our residents, so comments like yours are truly gratifying to see. We will be sure to pass along your compliments for Selina, Kim, and the rest of our team.
        Review Author Icon

        Resident 1232255

        Verified ProspectVisited 2024

        3/5/2024

        Just nothing less than great. Selina was so nice and helpful. Could not ask for someone that helped walk me through the whole process from start to finish. Answered all my questions and always had the best answers.

          Manager

          3/11/2024

          Houston Lake Apartments
          Thank you so much for the shoutout to Selina and all she did to ensure a successful visit to our community. We look forward to sharing this with her, and if there is anything else you need, please reach us at HoustonLake-pm@pegasusresidential.com.
          Review Author Icon

          Resident 1230464

          Verified Resident 2024

          2/29/2024

          The appointment process was great and was a breeze to apply. Quick turn around and the amenities are perfect for my family. Grounds are kept nice and plenty of parking. Great staff overall makes the place even better.

            Manager

            3/3/2024

            Houston Lake Apartments
            Our team strives to make every aspect of our community easy and enjoyable for our residents, and we are glad you and your family feel at home. Thank you for your 5-star review!
            Review Author Icon

            Resident 1230304

            Verified ProspectVisited 2024

            2/28/2024

            Selina was very professional and courteous, I was shown the model, It was ok but the building & grounds could use some deeper cleaning. I also feel for the price of rent they are asking I would have expected a more manicured property and model.

              Manager

              3/9/2024

              Houston Lake Apartments
              Thank you for touring our community and your recognition of Selina for her attentive service and friendliness. We value your feedback about the upkeep of our community, and we appreciate your time.
              Review Author Icon

              Resident 1229672

              Verified Resident 2024

              2/26/2024

              Very helpful staff! I was very excited to move in to the available unit. Selina was very helpful in allowing me to ask questions and see the apartment. The apartment was not perfect and has a lot of patchy work from covering holes and paint,… See More>
                Manager

                2/29/2024

                Houston Lake Apartments
                Thank you for making a home with us! We are happy to hear how helpful Selina has been to you throughout the leasing process. As for your maintenance concerns, please get in touch with us at HoustonLake-pm@pegasusresidential.com, and we would be happy to help.

                Updated Review

                Review Author Icon

                Resident 1000487

                Verified Resident 2019 - 2024

                2/16/2024

                The people that work here are great, but the grounds (away from the front office) are not well-kept. The price is extreme, but so are all the apartments around here. I will say that the maintenance crew is excellent and the people in… See More>
                  Manager

                  3/9/2024

                  Houston Lake Apartments
                  Thank you for sharing your feedback with us. While we are glad to hear you find our maintenance team excellent and our office team friendly and helpful, we are concerned by your comments regarding general upkeep. If
                  Review Author Icon

                  Resident 1226049

                  Verified Resident 2018 - 2024

                  2/12/2024

                  I have been a tenant for over 5 years. I was very displeased for the first few years with many things, but the property has improved in the past 2 years. The main issue I have is too much police activity, less than adequate lighting… See More>
                    Manager

                    3/9/2024

                    Houston Lake Apartments
                    Thank you for your long-term loyalty to our community and for sharing your thoughts about your improved experience. We appreciate your feedback on our gate and lighting and are actively working on how we can address these concerns. We look forward to sharing your compliments with Kim, and if you would like to share additional insight with us, please come by the office or email us at HoustonLake-pm@pegasusresidential.com.
                    Review Author Icon

                    Resident 1225659

                    Verified Resident 2024

                    2/11/2024

                    The new management at Houston Lake Apts has been nothing less of stellar. We have lived in a few apartment complexes In this town over the many years. Their whole team exceeded our expectations in many areas. Their overall vibe comes from love,… See More>
                      Manager

                      2/13/2024

                      Houston Lake Apartments
                      We love knowing our team has exceeded your expectations in so many ways and that you feel and see the genuine care and concern they have for our residents. We are excited to share your praise, and thank you for the lovely review!
                      Review Author Icon

                      Resident 1221756

                      Verified Resident 2023 - 2024

                      1/30/2024

                      Great. Awesome amazing. I love it here. I plan on staying for a while with the great quality of the community. The staff is amazing. The Community is well kept. I don't have any small children but the schools are nearby

                        Manager

                        2/2/2024

                        Houston Lake Apartments
                        Thank you for sharing your amazing experience in our community and for the high praise for our hardworking team. The five stars mean so much, and we really appreciate you too!
                        Review Author Icon

                        anonymous

                        Resident 2024

                        1/24/2024

                        My daughter & I recently had the pleasure of going on a tour with Kim, and it was nothing short of amazing! Kim's extensive knowledge, enthusiasm, and friendly demeanor made the experience truly enjoyable. The tour was well-organized, and I learned so much about both… See More>
                          Manager

                          1/26/2024

                          Houston Lake Apartments
                          Thank you for your interest in our community! It is a pleasure to hear that you had such an "amazing" tour and that Kim's unparalleled customer service impressed you so much. We are looking forward to welcoming you as residents.
                          Review Author Icon

                          Resident 1217974

                          Verified Resident 2023 - 2024

                          1/17/2024

                          The staff is extremely professional and helpful. I love my apartment. I moved in too late for the pool but look forward to using it next summer. My only complaints are one of the gym machines is broken and the trash dumpster is always… See More>
                            Manager

                            1/22/2024

                            Houston Lake Apartments
                            We appreciate your insight and are pleased to hear you find our team so professional. We want you to continue to love your home and our community, and we'll be sure to address your concerns about our gym equipment and dumpster. For further assistance, please come by the office or email us at HoustonLake-pm@pegasusresidential.com. Thank you.
                            Review Author Icon

                            Resident 1217171

                            Verified Resident 2015 - 2024

                            1/14/2024

                            This apartment complex is no longer a luxury community as it is described (and used to justify the high rent). Unless you enjoy the constant smell of weed, the screaming of residents, the uselessness of a "gate" that never works and if it does,… See More>
                              Manager

                              2/2/2024

                              Houston Lake Apartments
                              Thank you for your feedback. We want our residents to live comfortably in our community, and we apologize for any disappointment in your experience. Our team is available to provide assistance and support with any concerns regarding neighbors, noise, and our gate. At your convenience, please come by the office or email us at HoustonLake-pm@pegasusresidential.com. We look forward to speaking with you soon.
                              Review Author Icon

                              Resident 1215889

                              Verified ProspectVisited 2024

                              1/9/2024

                              Selina Monts was very great with professionalism and very polite. She answered all my questions. She gave a great tour of the apartment complex. I loved how quiet and laid back it was. I also loved how clean it was as well.

                                Manager

                                1/13/2024

                                Houston Lake Apartments
                                Thank you for your interest in our peaceful community! We were happy to assist you during your tour, and it makes our day to know that you feel so well-informed about your options as a prospective resident. If there is anything else we can do for you, please do not hesitate to reach out.
                                Review Author Icon

                                Resident 1214171

                                Verified Resident 2023 - 2024

                                1/4/2024

                                Selina did her best to get us a good rate on an apartment here at Houston Lakes, while my wife and I were located in Denver, CO at the time. She worked around the clock to help us out and make the process as easy… See More>
                                  Manager

                                  1/8/2024

                                  Houston Lake Apartments
                                  We are so glad that Selina's dedication to making sure you found the ideal home impressed you. It's that kind of top-tier service we aim to provide every day, and we appreciate your lovely praise.
                                  Review Author Icon

                                  Resident 1213149

                                  Verified Resident 2023

                                  12/31/2023

                                  So far so good. I just moved in here a few days ago, but when I first toured the property I really liked the amenities offered here compared to some other apartment complexes around this area. They are a bit more, but they offer a… See More>
                                    Manager

                                    1/4/2024

                                    Houston Lake Apartments
                                    We love knowing our amenities helped us to stand out among the rest! We are glad you are here with us, and if there is anything we can do for you as you settle in, please visit the office or email us at HoustonLake-pm@pegasusresidential.com.
                                    Review Author Icon

                                    Resident 1211936

                                    Verified Resident 2023

                                    12/27/2023

                                    The apartment has been fantastic so far. I have genuinely loved the move in process and everyone was so nice. I can't wait for summer to use the beautiful pool and the awesome patio. The staff has been great. I couldn't be more pleased with… See More>
                                      Manager

                                      12/29/2023

                                      Houston Lake Apartments
                                      We are gratified to see your 5-star review! Thank you for choosing to make your home in our beautiful community. It is such a joy to know that you are so happy in your "fantastic" new surroundings and that our team has made such a good impression on you. We look forward to seeing you out by our "awesome" patio and beautiful pool this summer.

                                      Updated Review

                                      Review Author Icon

                                      Resident 1163336

                                      Verified Resident 2023

                                      12/17/2023

                                      Front office staff is not knowledgeable and will give whatever answer gets you out of there the fastest. They have lost packages they have signed for, the gym has had damage and missing items for months and they don't abide by their schedule and… See More>
                                        Manager

                                        12/29/2023

                                        Houston Lake Apartments
                                        Thank you for reaching out. We diligently hire and train our team of high-caliber professionals, so we are concerned by what you have shared. We are eager to learn more about your interactions with our team so we can take appropriate action. When you have a moment to talk, please get in touch with us at HoustonLake-pm@pegasusresidential.com.
                                        Review Author Icon

                                        Resident 1207769

                                        Verified Resident 2023

                                        12/12/2023

                                        The community is very nice. Everyone respects everyone. Very friendly. The animals are very friendly. Neighbors speak when they see you . Everyone helps each other. Everything is good, but the tub in the guest bathroom. The water doesn't go down it take… See More>
                                          Manager

                                          12/14/2023

                                          Houston Lake Apartments
                                          Thank you for sharing your review. The happiness of our residents is very important to us, so we are glad to hear that our friendly atmosphere and walkable spaces have impressed you. We also want to resolve any concerns regarding tub drainage or the ice maker in your home. Would you please email us at HoustonLake-pm@pegasusresidential.com so we can speak with you directly? We appreciate your time.
                                          Review Author Icon

                                          Resident 1203742

                                          Verified Resident 2023

                                          11/30/2023

                                          It's been great staff has been friendly and prompt! If there is a problem they take it seriously and take care of it right away. The pool is beautiful as well as the land scape. It is a quiet nice place to live.

                                            Manager

                                            12/4/2023

                                            Houston Lake Apartments
                                            We are delighted to hear how attentive and responsive our entire team has been in addressing any concerns. We are proud of their dedication and love when it is so evident to our residents! We are excited to share this with them and thank you so much for the lovely review.

                                            Updated Review

                                            Review Author Icon

                                            Resident 1154452

                                            Verified Resident 2023

                                            11/21/2023

                                            Very good use of the 1400sq ft of the apartment. Nice closet space. Hardwood floors and carpeted bedrooms is definitely a plus! Tall ceilings. Water sprinklers throughout apartment for fire safety! Primary bath could slightly better layout. Overall, really nice apartment.

                                              Review Author Icon

                                              Resident 1199503

                                              Verified Resident 2023

                                              11/14/2023

                                              When i arrived for my tour, Mrs. Selena was very genuine and informative about all of the amenities about the complex. She explained the convenience of the complex and walked me through every part of the apartment. She even asked if I would rather have… See More>
                                                Manager

                                                11/17/2023

                                                Houston Lake Apartments
                                                We are so glad you experienced the genuine care and concern our team has for our residents during your tour. Selena is a valued team member and will be excited to hear your praise! Please don't hesitate to reach out should you need any assistance, and thank you so much for the 5-star review.
                                                Review Author Icon

                                                Resident 1198875

                                                Verified Resident 2023

                                                11/12/2023

                                                The treatment is magnificent, they behaved very well with me from the first minute, I just tell them that Miss Selina and her partner are special. I thank them very much for everything and I am very grateful to them, thank you, nice afternoon.

                                                  Manager

                                                  11/15/2023

                                                  Houston Lake Apartments
                                                  Well, you sure have made our day. We strive to provide exceptional service to everyone who walks through our door, so hearing how pleased you are with our service is exciting. Thank you, especially for your sweet words about Miss Selina and her partner. We know they will be excited to hear it. Please let us know if there is anything we can do for you.

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 978530

                                                  Verified Resident 2021 - 2023

                                                  11/9/2023

                                                  Houston lake apartments is a a great community to live in, very quiet with great neighbors. Whenever we call for maintenance they always come on time and gets the job done! We highly recommend this apartment complex to anyone who is looking for a peaceful… See More>
                                                    Manager

                                                    11/14/2023

                                                    Houston Lake Apartments
                                                    We are so pleased to know our team's responsive service helped earn your high recommendation for our community. Thank you for taking a moment to let us know how happy you are!

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Garage
                                                    • Guest Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $10. Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 for the 1st pet, $200 for the 2nd pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $10 which must be paid with full rent payment.
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                                                    • Cats Allowed
                                                      Rent: $10. Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 for the 1st pet, $200 for the 2nd pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $10 which must be paid with full rent payment.
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                                                    Other
                                                    • BBQ Grills
                                                    • Basketball Court
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • Electronic Payments Accepted
                                                    • Fitness Center
                                                    • Gated Access
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • On-site Leasing Office
                                                    • Online Payments Accepted
                                                    • Online Payments Accepted and Resident Portal
                                                    • Online Resident Services
                                                    • Pet-Friendly Community
                                                    • Picnic Area
                                                    • Pond View
                                                    • e-Payments
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                                                    Leasing

                                                    Discover the perfect home that awaits you! Explore our enticing array of floor plans on our dedicated page, where you can handpick the layout that resonates with your lifestyle. Don't miss out contact us now to schedule an exclusive tour and step into the future of your dream home!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Pegasus Residential

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                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    Based on 976 number of votes by renters, Houston Lake Apartments is currently rated 4.3 out of 5 stars.
                                                    Houston Lake Apartments is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Houston Lake Apartments is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Houston Lake Apartments is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Houston Lake Apartments is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Houston Lake Apartments is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Houston Lake Apartments is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 98.4848% of their community reviews in the past year.
                                                    Managers have replied within 7.68 days to their community reviews in the past year.
                                                    Pegasus Residential
                                                    Dogs Allowed
                                                    Rent: $10
                                                    Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 for the 1st pet, $200 for the 2nd pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $10 which must be paid with full rent payment.
                                                    Cats Allowed
                                                    Rent: $10
                                                    Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 for the 1st pet, $200 for the 2nd pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $10 which must be paid with full rent payment.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Your next home awaits! Visit our Floor Plans page to pick your ideal layout and get in touch today to schedule your tour!

                                                    Contact Property

                                                    Houston Lake Apartments

                                                    April 2024

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                                                    Houston Lake Apartments is a 825 - 1,488 sq. ft. apartment in Kathleen in zip code 31047. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,095. Nearby cities include Bonaire, Perry, Warner Robins, Byron, and Centerville.

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