Review History for Verified Resident 1226049

Houston Lake Apartments


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Resident 1226049

Verified Resident 2018 - 2024

2/12/2024

I have been a tenant for over 5 years. I was very displeased for the first few years with many things, but the property has improved in the past 2 years. The main issue I have is too much police activity, less than adequate lighting and no functioning cameras on the property. It would be helpful if the gates consistently worked and when they do work if they were left closed during business hours. I understand the gates don't necessarily prevent crime but I do believe they can deter some people with bad intentions. Kim at the front office is very pleasant to work with and the maintenance staff has always been helpful and professional.
    Manager

    3/9/2024

    Houston Lake Apartments
    Thank you for your long-term loyalty to our community and for sharing your thoughts about your improved experience. We appreciate your feedback on our gate and lighting and are actively working on how we can address these concerns. We look forward to sharing your compliments with Kim, and if you would like to share additional insight with us, please come by the office or email us at HoustonLake-pm@pegasusresidential.com.

    Review 15 out of 227

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    Houston Lake Apartments

    May 2024

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