This is the 2nd change in management since I moved here in April of 2015. Again, they are terrible and make excuses for everything. They towed 1 of 2 of my vehicles and lied to me about several issues involved in it being towed off the premise. After several flooding issues I was promised my carpet would be cleaned and a ceiling fan would be installed, but to give them some time since they were working through other issues. I gave time, never heard anything and when I brought up during the discussion of my towed vehicle I was blamed for not following up...They don't take responsibility for anything, have no problem solving skills, and could care less about you. i would take the care about people mentality of prior management over the incompetency of current management any day.