Review History for Verified Resident 902578

Shiloh Green


Updated Review

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Resident 902578

Verified Resident 2018 - 2022

6/28/2022

Honestly, it’s been better since the new management team came in, but still have my concerns. The primary one being the rent jump and the maintenance issues. As far as rent goes, there is absolutely no reason rent should be increasing 400 dollars. I understand the market changes, but for residents who have been loyal and issue-free, it’s disheartening. Since I have family who works for Greystar in another area, I know rent is negotiable and can be lowered more than the deal I was offered. I understand this is a business at the end of the day, but it’s sad the complex would lose a good 4 year tenant over this. Next, maintenance has been okay. Some issues were addressed, but there are still issues with the AC in the middle of a hot summer. It’s been broken for a full week. The thermostat reads 86 as I write this. I was assured Friday it would be fixed, but running the AC made it hotter in the apartment. I’m hoping it will be addressed today, but after having to wait all week and calling four times AND going up to the leasing office, I am not crossing my fingers. We were really planning on staying with Shiloh another year or two but this rent increase and the lack on maintenance is becoming too much. Apart from my issues, I’ve not had any problems with other staff or the maintenance guys. They are good people, but need to reevaluate how things are taken care of on the property.
    Manager

    2/26/2023

    Shiloh Green
    Verified Resident 902578, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shiloh Green. We can't wait to see you again, have a great day.
    2 Previous Reviews

    Previous Review

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    Resident 902578

    Verified Resident 2019 - 2021

    5/11/2021

    I have been living at Shiloh Green since early 2019 and the original leasing team was horrible. Even since Greystar took over and new staff came in, I have had nothing, but good experiences! Everyone in the leasing office is so helpful and quick to assist with any issues. The maintenance men are also amazing. They are always waving and helping out any way they can. When I put in a service request, usually within two or three days, it is fully completed. With the previous owners and maintenance men, it would take over a week, and typically, the problem wouldn't be fixed. It would be a quick solution or temporary fix that would have to be fixed AGAIN just a few weeks late. So, if you have stayed with me this long, I can't say enough GOOD things about the staff we have running Shiloh Green now. It is an exciting time with all the new upgrades and cares they are putting back into the complex. I plan to stay with them until life takes me to other places! Highly recommend checking this complex out. -Baylie G.
      Manager

      2/26/2023

      Shiloh Green
      Verified Resident 902578, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

      Previous Review

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      Resident 780127

      Verified Resident 2019 - 2020

      6/15/2020

      Since moving in it's been better than expected. We've lived here since June 2019 and the price is alright for this complex and the community aspect is there but not heavy. More activities like having food trucks each week or something weekly would be awesome
        Manager

        6/16/2020

        Shiloh Green
        Thank you for the kind words. We strive to offer the best for our residents and community and take pride in providing a great place to live, so your positive comments mean a great deal to us. Please let us know if we can do anything for you in the future. Thanks again! – (Andreea Hasu), Community Director

        Review 26 out of 238

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