TownPark Crossing Apartment Homes
#2,563 #3 #137

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TownPark Crossing Apartment Homes

3725 George Busbee Parkway, Kennesaw, GA 30144
(96 Reviews)
$1,534 - $4,097/mo
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Floor Plans & Pricing

1 Bedroom

The Amelia

1 Bed, 1 Bath | 784 sq. ft.

$1,534 - $3,205

3 Available Units

See Floor Plan Details

The Boca

1 Bed, 1 Bath | 858 sq. ft.

$1,597 - $3,197

2 Available Units

See Floor Plan Details

2 Bedrooms

The Destin

2 Beds, 2 Baths | 1,131 sq. ft.

$1,736 - $4,097

7 Available Units

See Floor Plan Details

The Cocoa

2 Beds, 2 Baths | 1,106 sq. ft.

$1,797 - $4,009

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.9

Grounds

4.7

Safety

4.5

Office Staff

4.9

Maintenance

4.8

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

15

Manager’s Review Engagement

A

Percentage of reviews responded to

93.3333%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4 days

View Community Timeline
View Community Timeline

TownPark Crossing Apartment Homes Reviews

(96)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1228139

Verified Resident 2023 - 2024

2/20/2024

Townpark Crossing is a great place to live. The property is well maintained, and it feels secluded because of the nature around the whole complex. One of my favorite things about living here, is being able to walk to the local restaurants for a night… See More >
    Review Author Icon

    Jenn_Riddle

    Resident 2019 - 2023

    12/18/2023

    Recommend

    I have lived here for almost 5 years. We had a management change a couple of years ago and customer service has greatly improved. Maintenance is very quick to respond to requests, both urgent requests and routine requests.

      Manager

      12/21/2023

      TownPark Crossing Apartment Homes
      How nice to hear, Jenn, that your experience in our community after five years is even better than the start. Thank you for applauding the efforts of our team to serve you effectively. We are here for you!
      Review Author Icon

      Eangelo

      prospectiveVisited 2023

      12/13/2023

      We are just getting ready to move in and have been pleased with overall customer service from our tour to signing all the paperwork. We are looking forward to moving in and starting our new journey. Thank you.

        Manager

        12/18/2023

        TownPark Crossing Apartment Homes
        We can't wait to have you in our community! It is our pleasure to ensure our residents receive exceptional service from the moment you all enter our community, and your praise lets us know we are doing something right. If we can be of service during your move-in, please let us know.
        Review Author Icon

        parker_radford

        Resident 2023

        12/12/2023

        Great apartments so far

        My wife moved in in May after she graduated college and I moved in last month after the wedding and so far it’s been smooth sailing. We had a mishap with Home Depot installing a dryer but the maintenance team was able to help us… See More >
          Manager

          12/14/2023

          TownPark Crossing Apartment Homes
          Parker, congratulations to you and your wife as you begin this exciting chapter of your lives. We are delighted we get to be a part of your story and could quickly help with the dryer matter. Please do not hesitate to reach out anytime we can help.
          Review Author Icon

          Emilyhicks

          Resident 2023

          12/11/2023

          Great place to live!

          We’ve lived her for almost a year and it has been great. The staff is amazing and are always coming up with different events to keep their tenants happy. I would definitely recommend town park crossing to family and friends !… See More >
            Manager

            12/14/2023

            TownPark Crossing Apartment Homes
            Thank you for providing your recommendation and compliments on our team. We are thrilled your first year has been enjoyable and hope many more will follow. Our team has as much fun planning the events as the residents do attending them, so we are delighted that these add value and create a real sense of community.
            Review Author Icon

            SRod34

            Resident 2023

            12/11/2023

            Great staff and very quiet area.

            Shawna and Jasmine in the front office are very pleasant to work with. Close to shopping and restaurants. Looking forward to the new outdoor amenities being constructed. Maintenance requests resolved quickly.

              Manager

              12/13/2023

              TownPark Crossing Apartment Homes
              We are delighted to receive your feedback on our community. Shawna, Jasmine, and our team will appreciate your compliments on their prompt and friendly service and our new amenities. It is fantastic that our nearby businesses are adding even more value and enjoyment to your experience with us. Thank you for letting us know.
              Review Author Icon

              naylavazquez

              Resident 2023

              12/7/2023

              amazing place to live in

              me and my boyfriend both moved into townpark crossing apartment homes in October and this is my honest opinion! Management is very welcoming and friendly! i didn’t expect that due to the fact that most apartment homes are just there to sell to you and… See More >
                Manager

                12/12/2023

                TownPark Crossing Apartment Homes
                We are so glad to hear that you have felt well-accommodated since the start! We are glad to know our location is serving you well and that our events and giveaways have been a delight for you, too. Thank you for sharing your thoughts with us!
                Review Author Icon

                William_R358

                Resident 2023

                12/7/2023

                Good place to live

                The pool is great the gym is above average regarding apartment gyms. Maintenance is friendly and quick to fix anything you need. They are always looking to improve the complex. The new people they have in place are amazing they really changed for the better… See More >
                  Manager

                  12/12/2023

                  TownPark Crossing Apartment Homes
                  William, we are so glad to hear about your satisfaction with our pool and gym, and it is awesome knowing our maintenance team has earned your approval as well. We appreciate you cheering on our team and community. Thank you for your 5-star support!
                  Review Author Icon

                  Quinette_H

                  Resident 2022 - 2023

                  12/7/2023

                  Love the employees in the leasing office. Always nice and very polite.

                  I really love how the leasing office responds to my calls and concerns. I also love how they upkeep the neighborhood and have special things and contest going on at the leasing office. I’ve been here a little over a year and I am very… See More >
                    Manager

                    12/12/2023

                    TownPark Crossing Apartment Homes
                    Quinette, we feel humbled to receive such adoration from you. Thank you for letting us know about the exceptional service you have received from our team. It is wonderful that you enjoy our contests and engagements as well. Thank you for choosing us and for delighting in all that we are. It is a joy to have you here.
                    Review Author Icon

                    Garrison_E

                    Resident 2023

                    12/7/2023

                    Nice Apartments

                    These are very nice apartments and the staff fulfills maintenance request very fast! I move here in August because I just started school at Kennesaw State University and have thoroughly enjoyed living here.

                      Manager

                      12/12/2023

                      TownPark Crossing Apartment Homes
                      We are so happy to hear about your delight in your experience thus far! Thank you for selecting our community and for taking the time to express your satisfaction with us. We are grateful to be here for you.
                      Review Author Icon

                      Phil_Joyce1

                      Resident 2021 - 2023

                      12/7/2023

                      Great Complex

                      Great complex. Clean. Quiet. Any maintenance requests we’ve had, have always been taken care of. I recommend this complex to anyone looking for a place to live. ????????????????????????????????????????… See More >
                        Manager

                        12/12/2023

                        TownPark Crossing Apartment Homes
                        Thank you very much for recognizing our team for their caring and attentive service. We have worked hard to cultivate a team of capable professionals who keep our community running smoothly, and your kind words validate our efforts. We appreciate your 5-star support and recommendation!
                        Review Author Icon

                        Mandy_R194

                        Resident 2021 - 2023

                        12/7/2023

                        It’s awesome here

                        I’ve been living here for a couple years now. It’s been a very quiet relaxing neighborhood for it being like 3 mins away from KSU. Nothing crazy really happens here so if your looking for safe this is the apartments your looking for. Maintenance is… See More >
                          Manager

                          12/12/2023

                          TownPark Crossing Apartment Homes
                          We are overjoyed to hear from a long-term resident such as yourself! It makes us so happy to know you are satisfied with your home, our dedicated team, suitable location, and the amenities! We work hard to make our community a great place to live, and your feedback validates our efforts.
                          Review Author Icon

                          spenny2424

                          Resident 2021 - 2023

                          12/7/2023

                          Quiet, Comfortable, Inviting

                          Great place to live! Leasing office keeps residents engaged in various activities throughout the year. They are also making provisions to the common area to be more appealing to residents. Maintenance responds in a timely fashion. It is a fairly quiet environment.

                            Manager

                            12/12/2023

                            TownPark Crossing Apartment Homes
                            Your note has made our day! Thank you for appreciating our strides to foster a welcoming and engaging experience for our residents and guests. We are grateful to hear that our maintenance team responded in a timely manner for you, and we appreciate what you do to contribute to the peaceful atmosphere here.
                            Review Author Icon

                            Chloe_R454

                            Resident 2022 - 2023

                            12/7/2023

                            Great place!

                            Been here a year and been a positive experience! Quiet and people in my building are very respectful. Love the pool area in the summer! Laundry and gym on site. Maintance is quick and efficient. Would recommend!

                              Manager

                              12/12/2023

                              TownPark Crossing Apartment Homes
                              Hearing that you are happy living in our community is music to our ears! We are proud of our hardworking team and amazing residents, so your compliments on our peaceful community and amenities have made our day. Thank you for your enthusiastic review.
                              Review Author Icon

                              Robert_H745

                              Resident 2023

                              12/7/2023

                              Great price and experience so far

                              Been living here a few months now. The complex has been clean and cozy. Move-in was quick and smooth with a good walk through that addressed any concerns swiftly. No bug issues or anything so far its been great.

                                Manager

                                12/12/2023

                                TownPark Crossing Apartment Homes
                                Robert, we are honored to be your choice and are glad to hear that your move-in experience was made pleasant by our team. Thank you for noting the pristine condition of our homes and for giving us an awesome rating!
                                Review Author Icon

                                anonymous

                                Resident 2022

                                11/17/2022

                                Minivan on Fire***

                                Just moved in 2.5 weeks ago. An individual arrived at the 200 building around 2:30am last night and disconnected the power to my unit. They then threw a rock in my front-facing window, shattering most of the layered glass but not puncturing through completely. As… See More >
                                  Manager

                                  11/19/2022

                                  Townpark Crossing Apartments
                                  Thank you for taking the time to write this review. We completely understand where you're coming from and would love the chance to discuss the steps we've taken to address this. When you have a moment, please reach out to me. Our residents' comfort means the world to us and we'd sincerely appreciate the chance to provide you with peace of mind. Hope to speak soon! Sincerely, Rachel C., Community Manager townparkcrossingmgr@cushwake.com
                                  Review Author Icon

                                  anonymous

                                  Resident 2017 - 2018

                                  11/27/2018

                                  If I could give ZERO stars I would!!! We've been dealing with black mold in our closet for a little over two weeks. We were told my maintenance that someone would be out to "look at" it "fix" it and "remediate" every single day of… See More >
                                  Manager

                                  11/29/2018

                                  Townpark Crossing Apartments
                                  Dear Resident, Thank you for taking the time to provide us with your feedback. Our team takes cleanliness issues very seriously, and we greatly regret any difficulties that you recently experienced. Our team members did their best to take care of this problem in a prompt fashion, and we apologize if we did not exceed your expectations with our maintenance service. When residents are going through stressful times, our goal is to help them to the best of our ability, and we are very disappointed to know that you feel otherwise. Although we are glad that your situation is now addressed, we are disheartened by your overall opinion. We'd be happy to talk to you about any of your experiences and also give you some insight into our policies that may have impacted you. If you'd like to have a discussion about this, then please call us at (770) 499-1710, or email us at TownParkCrossing@pinnacleliving.com so that we can set up a time to address any remaining concerns that you may have. We look forward to hearing from you, and we are eager to have positive and worthwhile experiences with you moving forward.
                                  Review Author Icon

                                  anonymous

                                  Resident 2008 - 2018

                                  9/12/2018

                                  I had a horrible experience living here the last year. Once Brad became the property manager. We had 5 leaks in our apt within a months time. And a total about 10 holes in the ceilings because of it. Some that they left uncovered for… See More >
                                    Manager

                                    9/17/2018

                                    Townpark Crossing Apartments
                                    Thank you for your review. We appreciate you taking the time to let us know about some of the challenges that you experienced while living here. Although you are no longer a resident, we'd appreciate the opportunity to learn more about your time here as a resident. Please contact our office so that we can properly address any of the issues that you previously experienced. We look forward to speaking with you and hope that you have a positive experience with us moving forward.
                                    Review Author Icon

                                    anonymous

                                    Resident 2017 - 2018

                                    5/23/2018

                                    My roommate and I had problems from the day we moved in. The "renovated" apartment had broken toilets, a broken oven, a leaking sink and that was just the first day. Our work order list is a mile long and everything being "fixed" is temporary.… See More >
                                      Manager

                                      6/19/2018

                                      Townpark Crossing Apartments
                                      Thank you for voicing your concerns, Grace. We always do our best to be transparent when it comes to our leasing agreements and would like the opportunity to clear up any misunderstandings. Your frustration is understandable and we invite you to stop by our office to discuss them in greater detail.
                                      Review Author Icon

                                      TJG614

                                      Resident 2016 - 2017

                                      11/1/2017

                                      I lived here for over a year, at first it was great, quiet place, right around a lot of stuff, but when issues arose (which they did) some of the staff was helpful, others, not so much. The Property Manager had my car towed off… See More >
                                        Manager

                                        12/6/2017

                                        Townpark Crossing Apartments
                                        Hi - Thank you for sharing your thoughts with us. We apologize that your living experience with us has not been to your liking, but we are interested in resolving some things mentioned in your review. We understand the frustration involving your experience. We also believe that communication and service excellence is paramount to our resident service. We stride to provide a safe and clean environment for all of our residents. We would love the opportunity to make your stay better. Management
                                        Review Author Icon

                                        blessedgal70

                                        Resident 2017

                                        2/17/2017

                                        this place is real quiet, clean close to everywhere. I love living here

                                          Manager

                                          9/22/2017

                                          Townpark Crossing Apartments
                                          Thank you for your review. We are glad to hear that you call Townpark your home. We strive to satisfy our residents needs. If you need anything in the future; please let us know. Townpark Management
                                          Review Author Icon

                                          Jen Roberts

                                          Resident 2015 - 2016

                                          11/17/2016

                                          The front office staff is terrible. There is no such thing as communication with them and they will try and find any b.s. reason to try and take your money

                                            Review Author Icon

                                            anonymous

                                            Resident 2014 - 2016

                                            8/23/2016

                                            This is the absolute worst place to live in Kennesaw GA. The staff at the front office are utterly useless. Ever heard the phrase "The squeaky wheel gets the grease"? Not at Townpark Crossing,that wheel keeps on squeaking. Let me list some of the reasons… See More >
                                              Review Author Icon

                                              anonymous

                                              Resident 2014 - 2016

                                              5/31/2016

                                              Great location! Apartments could use some upgrades. Maintenance was good. I handled most of my repair requests and rent payments on line and always received a survey about my experience. When I did go to the office to pick up a package the… See More >
                                                Review Author Icon

                                                jimwatts22

                                                Resident 2014 - 2015

                                                4/19/2016

                                                there are a lot like the apartment complex writing a FAKE review about itself. really sounds like its a FAKE review if you put nearly perfect score and then say something that sounds like an advertisement and every other review is one star and horrible,… See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  • Washer/Dryer
                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • Cats Allowed
                                                  • Dogs Allowed
                                                    Restrictions: Aggressive dogs or any dog with a bite history will not be accepted.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • Air Conditioner
                                                  • BBQ and Picnic Areas
                                                  • Black Appliances
                                                  • Business Center
                                                  • Carpet
                                                  • Energy and Water Efficient Appliances
                                                  • Fireplace
                                                  • Fitness Center
                                                  • Free Weights
                                                  • Granite Kitchen Countertops
                                                  • Monthly Resident Events
                                                  • National Relocation Program
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Online Resident Services
                                                  • Package Receiving Service
                                                  • Pet Park
                                                  • Pool
                                                  • Pre-qualified Renter's Insurance Available
                                                  • Premium Flooring
                                                  • Premium Lighting Package
                                                  • Recycling Program
                                                  • Refrigerator
                                                  • Se Habla Espanol
                                                  • Security Deposit Alternative Available
                                                  • Short Term Lease Available
                                                  • Stainless Steel Appliances
                                                  • Tennis Court
                                                  • Terrace
                                                  • Walk In Closets
                                                  • WiFi in Clubhouse
                                                  • Window Coverings
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                                                  Leasing

                                                  Experience modern living without the hassle. We've built our one and two-bedroom apartment units to give you the room and solitude you require. Due to our floorplans being perfectly designed for roommates, you will have plenty of privacy and comfort in your new home. Discover all the unique amenities of our homes. TownPark Crossing Apartment Homes provide clear opportunities for you to work hard and play harder. You can choose from a variety of recreational activities, such as shopping at the Town Center at Cobb, spending the day at SkyZone, or enjoying a beer at The Battery at SunTrust Park. Conveniently located just off I-75, our location is ideal for many new Cobb County employees, as well as less than a mile from Kennesaw State University if you are pursuing your schooling.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Highmark Residential

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is TownPark Crossing Apartment Homes Rated?
                                                  Based on 96 number of votes by renters, TownPark Crossing Apartment Homes is currently rated 3.3 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at TownPark Crossing Apartment Homes?
                                                  TownPark Crossing Apartment Homes is rated 4.7/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  TownPark Crossing Apartment Homes is rated 4.8/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at TownPark Crossing Apartment Homes?
                                                  TownPark Crossing Apartment Homes is rated 4.9/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is TownPark Crossing Apartment Homes?
                                                  TownPark Crossing Apartment Homes is rated 4.5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  TownPark Crossing Apartment Homes is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at TownPark Crossing Apartment Homes?
                                                  TownPark Crossing Apartment Homes is rated 4.9/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 93.3333% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 4 days to their community reviews in the past year.
                                                  Who manages TownPark Crossing Apartment Homes?
                                                  Highmark Residential
                                                  What is the pet policy at TownPark Crossing Apartment Homes?
                                                  Cats Allowed
                                                  Dogs Allowed
                                                  Restrictions: Aggressive dogs or any dog with a bite history will not be accepted.
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths

                                                  Contact Property

                                                  TownPark Crossing Apartment Homes

                                                  February 2024

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                                                  Baths

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                                                  TownPark Crossing Apartment Homes is a 784 - 1,131 sq. ft. apartment in Kennesaw in zip code 30144. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,534 - $4,097. Nearby cities include Acworth, Woodstock, Marietta, Smyrna, and Hiram.

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