#8,710 #19 #605

What is epIQ?

Halston Riverside

1000 Duluth Hwy , Lawrenceville, GA 30043
(294 Reviews)
$1,309 - $3,276/mo

Move-In Specials

Administrative Special Now Offering Waived Administrative Fees!

Floor Plans & Pricing

1 Bedroom

A2

1 Bed, 1 Bath | 949 sq. ft.

$1,400 - $2,872

5 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 758 sq. ft.

$1,309 - $2,667

4 Available Units

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 1,068 sq. ft.

$1,521 - $3,031

5 Available Units

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,244 sq. ft.

$1,616 - $3,276

5 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,101 sq. ft.

$1,611 - $3,139

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

C

Review Ratings

Noise

2.7

Grounds

2.3

Safety

1.7

Office Staff

2.6

Maintenance

3.0

Neighborhood

4.1

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

24

Manager’s Review Engagement

B+

Percentage of reviews responded to

75.00%

Manager’s Review Reply Time

C-

Average time to respond to reviews

47.54 days

View Community Timeline
View Community Timeline

Halston Riverside Reviews

(273)

3.8 rating

See Details

294 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1250771

Verified Resident 2023 - 2024

5/13/2024

At first, it didn't go so well, after some chances were made in the Ops team it became better. Now they are letting just anyone in and it's starting to ruin the community. You are starting to see more loud music being played and more… See More>
    Manager

    5/24/2024

    Halston Riverside
    Our team appreciates you sharing your perspective. The happiness of our residents matters deeply to us, so we would love to learn more about the concerns you have shared. Would you please drop by our office or call us when you have the time? Thank you.
    Review Author Icon

    Resident 1248819

    Verified Resident 2023 - 2024

    5/4/2024

    The entrance gate has never worked for more than 24 hours, someone always breaks it and it takes a long time to repair it so that after 24 hours of operation someone damages it again, the gym is not 100% operational because there are exercise… See More>
      Manager

      5/24/2024

      Halston Riverside
      Thank you for sharing your feedback. Our team strives to provide well-maintained amenities and a community that offers peace of mind, and we are sorry if that is not your current experience. Please call or stop by our office to share details that will help us address these concerns. We look forward to hearing from you.
      Review Author Icon

      Resident 1248412

      Verified Resident 2023 - 2024

      5/2/2024

      The aesthetics in the front of the building are BEAUTIFUL. The staff is exceptionally kind with the exception of the assistant manager "Gi Gi" . She's not very honest . That's always a concern. Seemingly power hungry as well.… See More>
        Manager

        5/24/2024

        Halston Riverside
        We appreciate your compliments on our beautiful community! We strive to serve our residents with the utmost professionalism, so please get in touch with us directly if you have more feedback you would like to share. Please feel free to visit our office or call us anytime.
        Review Author Icon

        Resident 1242085

        Verified Resident 2023 - 2024

        4/7/2024

        Experience is less than great. The staff is wonderful but the condition of the apartments are horrible. My windows are all painted SHUT, they all have black mildew, 20 kids can be at the pool and leave their trash, and play their extremely loud and… See More>
          Manager

          4/15/2024

          Halston Riverside
          Hello, thank you for reaching out. We do our best to maintain a clean and peaceful living environment for all who call this community home. It is disappointing to hear you are less than satisfied with your experience, and we would welcome the chance to speak with you directly. Please call our office or stop by in person anytime.
          Review Author Icon

          Resident 1240806

          Verified Resident 2010 - 2024

          4/4/2024

          The staff and maintenance people are all outstanding and they both handle apt problems professionally and quickly. It is a pleasure living here as long as I have and enjoy the complex and its amenities.

            Manager

            4/8/2024

            Halston Riverside
            Thank you for complimenting our "outstanding" team! We could not agree with you more about the many features and amenities that make our community so special. It is our pleasure to have you as a resident.
            Review Author Icon

            Resident 1228682

            Verified Resident 2023 - 2024

            2/22/2024

            I hate it here. Took 3 months for them to fix my leaking bathtub. People in the office are rude and unprofessional. They make you pay for valet trash service and a lot of times they don't pick up your trash. The gate don't work… See More>
              Manager

              3/11/2024

              Halston Riverside
              Hello, thank you for your feedback. Our team works hard to address our residents' needs in a timely and efficient manner, so any outstanding repairs or other concerns are ones that we want to address. Please call us or drop by our office at your earliest convenience.
              Review Author Icon

              Resident 1225787

              Verified Resident 2023 - 2024

              2/12/2024

              Leasing office don't care about you once you become a residence The pool water is not drained out or replaced with fresh clean water Gate never works and your neighbor are always smoking weed and playing loud music by the pool i work from home and… See More>
                Manager

                3/11/2024

                Halston Riverside
                Hello, thank you for sharing your observations with us. As a team, we care deeply about providing a well-maintained and peaceful living environment for our residents. While it can be difficult to prevent noise in shared spaces, we would welcome the chance to speak with you directly about your comments. Please visit our office or call us when you have the time.

                Updated Review

                Review Author Icon

                Resident 1108032

                Verified Resident 2022 - 2024

                2/3/2024

                Well since I've been here the gate is never closed , the residents leave dog poop bags around , lack of parking for residents due to the visitors taking them. Really an inconvenience for residents with groceries and also moving in.

                  Review Author Icon

                  Resident 1222113

                  Verified Resident 2023 - 2024

                  2/1/2024

                  I have not enjoyed living in this community and will not be renewing my lease. The onsite staff is unnecessarily rude, the maintenance staff is rude and unresponsive. Each time I have put in a request I had to Place a request 4… See More>
                    Review Author Icon

                    Resident 1214810

                    Verified Resident 2017 - 2024

                    1/6/2024

                    My overall experience is a 3 of 5. The gate continues to stay broken and there is no sense of urgency to get it fixed. During the summer time, there have been several times when there are no paper towels or soap in the bathroom.

                      Review Author Icon

                      Resident 1214766

                      Verified Resident 2021 - 2024

                      1/6/2024

                      Leasing staff does not address or take care of issues with other residents. There are constantly vehicles illegally parked in disables parking spots, leasing staff does nothing about it. There has been issues with noise complaints at times like 1am in the morning?. Courtesy officers… See More>
                        Manager

                        1/10/2024

                        Halston Riverside
                        As a team, we are always looking for ways to improve our residents' experiences, so we truly appreciate your perspective. We want to get more details about your parking concerns, so please call or stop by the office when you can. We look forward to hearing more from you.
                        Review Author Icon

                        Resident 1213440

                        Verified Resident 2023 - 2024

                        1/2/2024

                        Not very good It took months to fix my tub because it was chipping, kept cancelling my work order Staff never answers the phone and they could see it ringing One time I called at office door and watch lily sit and not answer the phone… See More>
                          Manager

                          1/10/2024

                          Halston Riverside
                          Our team appreciates your candid review. We work hard to ensure that our residents' needs are met in a timely manner, so we will be sure to discuss all the observations you have shared. However, we hope you will also give us a call or drop by our office so we can speak with you directly. Thank you for your time.

                          Updated Review

                          Review Author Icon

                          Resident 884778

                          Verified Resident 2021 - 2023

                          12/21/2023

                          I love this community. It's very convenient to shopping centers and the interstates. My only problem is communication. The office staff never never never ever answer the phone. Sometimes I just have one simple question but there's never a time that they… See More>
                            Manager

                            12/27/2023

                            Halston Riverside
                            Thank you for sharing your love for our community! We are always glad to hear that our residents enjoy our convenient location. Our team also welcomes your feedback on any ways that we might need to improve our service. Would you please drop by our office or give us a call so we can learn more? We appreciate your time.
                            Review Author Icon

                            Resident 1210428

                            Verified Resident 2023

                            12/21/2023

                            It has been okay. Could be better as some people can come across rude or aggressive that are on staff in the leasing office. The BIGGEST CONCERN/ISSUE is the security of the complex as the gates are always broken and open for anyone to come.… See More>
                              Manager

                              1/10/2024

                              Halston Riverside
                              Our team appreciates you taking the time to review. We want you to love your home and feel well-served as a resident, so we are eager to resolve your concerns with our attentiveness and the overall well-being of our community. Please reach out to us so we can continue this conversation and work to uplift your comfort.
                              Review Author Icon

                              Resident 1205957

                              Verified Resident 2023

                              12/7/2023

                              Hasta el momento no hemos tenido muchos inconvenientes con el complejo, responden un poquito tarde a los llamados que hacemos cuando algo va mal pero siempre los solucionan el muchacho de mantenimiento muy amable

                                Review Author Icon

                                anonymous

                                Resident 2021 - 2023

                                11/27/2023

                                This place is terrible.

                                This place is terrible. Maintenance close your work orders as complete and never step foot in your apartment. I have mold growing on my wall and in my kitchen cabinets, that no one has been out to treat. Again they mark the work order as… See More>
                                Review Author Icon

                                Resident 1197983

                                Verified Resident 2017 - 2023

                                11/9/2023

                                It's has been a great place to leave but not too much in the last 3 years, We never go to the pool no more, too much drama over there and the tennis court is damage since I moved in here, payment's up Too much

                                  Review Author Icon

                                  Resident 1188231

                                  Verified Resident 2000 - 2023

                                  10/9/2023

                                  I have lived here through multiple management and ownership changes. The location in Lawrenceville is perfect for me in terms of easy access to work and business destinations. I am a long-standing resident in Lawrenceville which I consider home. The only negative change I have witnessed… See More>
                                    Manager

                                    10/14/2023

                                    Halston Riverside
                                    We are honored to have had you as such a loyal and long-term resident! Thank you for sharing about our convenient location and for letting us know how our valet trash service has affected you. We appreciate these insights, and we will certainly discuss them among our team. If we may ever be of assistance to you directly, please do not hesitate to call or visit the office anytime.

                                    Updated Review

                                    Review Author Icon

                                    Resident 752357

                                    Verified Resident 2020 - 2023

                                    10/5/2023

                                    The community was better under previous management. Pool are advertised but pools stay dirty or pool furniture dirty or damaged. Apartments buildings have a roach infestation. The leasing office isn't helpful

                                      Manager

                                      10/20/2023

                                      Halston Riverside
                                      Thank you for your candid feedback. Consistent service is very important to our team, and we strive to provide a well-maintained living environment. It is disappointing to hear of any ways in which pool upkeep or other aspects of our community have not impressed you. Would you please call us or visit our office so we can learn more about your experience here? We look forward to hearing from you.
                                      Review Author Icon

                                      Resident 1171108

                                      Verified Resident 2017 - 2023

                                      8/17/2023

                                      I have lived in this community since 2005, with at least five new property owners and it's now gone from very good to very, very bad. The order from dog Pooh is very bad, some residents are not picking up their dog poof, the… See More>
                                        Manager

                                        8/30/2023

                                        Halston Riverside
                                        We are sincerely honored to have had you as such a long-term resident. Thank you for taking the time to share feedback, and please know that it is our goal to ensure all of your concerns are addressed. Will you please call or stop by the office to discuss your insights about fellow residents, upkeep of the community, and our service? We look forward to assisting you soon.
                                        Review Author Icon

                                        Resident 1170700

                                        Verified Resident 2020 - 2023

                                        8/16/2023

                                        It had been positive for the 1st three years until the steep lease and utility increase the 4th year. These unexpected increases are not in line with the property and the offered ameneties. Increases should be in line with other increases from previous leases.

                                          Manager

                                          8/30/2023

                                          Halston Riverside
                                          Thank you for being a long-term resident! We appreciate your perspective, and would be glad to answer any questions you have about our commitment to providing competitive rates for our residents. Would you please visit our office or give us a call so we can speak with you directly about your feedback? Thanks in advance.
                                          Review Author Icon

                                          Resident 1162143

                                          Verified Resident 2021 - 2023

                                          7/22/2023

                                          If you enjoy walking or just being outside the Halston Riverside provides both a great location for shopping at nearby Supermarkets and major Retail Stores. The apartments are furnished with all up-to- date appliances and the four out- door pools are very relaxing.

                                            Manager

                                            7/25/2023

                                            Halston Riverside
                                            It is thrilling to hear that you have taken advantage of the luxurious aspects of our homes, such as our prime location, modern renovations, and pool areas! We greatly appreciate you letting us know that your time in our homes has provided you with convenience and comfort.
                                            Review Author Icon

                                            Resident 1158438

                                            Verified Resident 2022 - 2023

                                            7/10/2023

                                            Absolutely unacceptable, service!!!! Not sure if it's the turnover for personnel manning or management or what!? But I pay for pest control and only once have I been treated and that was because I caught the guy while he was working, but it's over priced!… See More>
                                              Manager

                                              7/14/2023

                                              Halston Riverside
                                              First and foremost, we want to thank you for your service to our country. We are sorry to hear of your dissatisfaction, and we would like to address any concerns you have had with pests, trash service, and our team's support. Please call or visit the office at your earliest convenience. Thank you for your time and this opportunity to assist you.
                                              Review Author Icon

                                              Resident 1156763

                                              Verified Resident 2022 - 2023

                                              7/6/2023

                                              Not too satisfied especially even something needs to be fixed. Some staff members are very rude. Overly charged. Valet trash skips picking up trash for four days. Parking is ridiculous at night especially when people don't live here. You have to park three buildings over.

                                                Manager

                                                7/12/2023

                                                Halston Riverside
                                                Thank you for your candid review. We pride ourselves on maintaining a convenient and welcoming living environment for all our residents, and we are disappointed to hear your observations. Please drop by our office or contact us by phone when you have the time. We look forward to speaking with you!
                                                Review Author Icon

                                                Resident 1139870

                                                Verified Resident 2022 - 2023

                                                5/11/2023

                                                I haven't had any issues directly overall the community is quiet. My a/c doesnt work after they have come in and fixed the unit and the gates are always broken the rent doesn't reflect the condition of the unit

                                                  Manager

                                                  5/13/2023

                                                  Halston Riverside
                                                  Thank you for sharing your review! We are glad to know that you enjoy the peaceful atmosphere our community provides. We also appreciate you drawing our attention to any areas that may require additional upkeep. Please visit our office or call us if there is more you would like to share.

                                                  Features & Amenities

                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • Dogs Allowed
                                                    Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Animal type not listed Allowed
                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • Business Center
                                                  • Credit Card Payments Accepted
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Outdoor Kitchen and Barbecue
                                                  • Petcare Service
                                                  • Pets Allowed
                                                  • Playground
                                                  • Pool
                                                  • Positive Credit Reporting
                                                  • Storage Available
                                                  • convenient deposit alternative available
                                                  • elegant gardens and sparkling poolside waterfalls
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                                                  Leasing

                                                  When you call Halston Riverside home, you re invited to indulge in a luxury residential experience like no other. From thoughtful amenities and stunning floor plans to first-rate service always, our newly renovated apartments in the heart of Lawrenceville offer the oasis lifestyle in the picturesque neighborhood you want. Choose the perfect one- or two-bedroom apartment that best suits your lifestyle in a comfortable environment with brand-new upgrades.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Birchstone Residential

                                                  B
                                                  B
                                                  Communities
                                                  40

                                                  Questions & Answers (1)

                                                  Taylor_B290
                                                  Asked on: 06/01/2022
                                                  Q: Do you have to have a card or band to use the pool

                                                  Frequently Asked

                                                  Based on 294 number of votes by renters, Halston Riverside is currently rated 3.8 out of 5 stars.
                                                  Halston Riverside is rated 2.3/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Halston Riverside is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                  Halston Riverside is rated 2.7/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  Halston Riverside is rated 1.7/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Halston Riverside is rated 4.1/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  Halston Riverside is rated 2.6/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Managers have responded to 75% of their community reviews in the past year.
                                                  Managers have replied within 47.54 days to their community reviews in the past year.
                                                  Birchstone Residential
                                                  Dogs Allowed
                                                  Pet Limit: 2
                                                  Cats Allowed
                                                  Pet Limit: 2
                                                  Animal type not listed Allowed
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  Administrative Special Now Offering Waived Administrative Fees!

                                                  Contact Property

                                                  Halston Riverside

                                                  May 2024

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                                                  Beds

                                                  0

                                                  Baths

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                                                  Halston Riverside is a 758 - 1,244 sq. ft. apartment in Lawrenceville in zip code 30043. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,309 - $3,276. Nearby cities include Grayson, Duluth, Suwanee, Lilburn, and Dacula.

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