Ratings & Prices for Hawthorne at Sugarloaf, Lawrenceville, GA

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.5
Safety	4.4
Office Staff	4.5
Maintenance	4.6
Neighborhood	4.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.7/5
SatisFacts™ Maintenance	4.8/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	41

Manager's Review Engagement

Percentage of reviews responded to	90.24%

Manager's Review Reply Time

Average time to respond to reviews	50.54 days

Ratings & Reviews (271 Reviews)

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Verified Resident • vrp • 2020 - 2021

02/15/2021

I have some very nice Neighbors and I really like it here me and my family this is a nice safe community to raise families I like it here because you can have pets I grew up having pets in my house in the community is… See More

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Hawthorne at Sugarloaf Manager

02/17/2021

Thank you for your kind words! We enjoy having you as part of our community, and love that you love living here! If there is anything we can ever do to make your stay with us better, please do not hesitate to reach out. Kind Regards, Amy Borron; Community Manager

Verified Resident • vrp • 2019 - 2021

02/08/2021

Great location. Good floor plans. Generally quiet. Good amenities. Really like the car wash. Amazon box is convenient for deliveries. Parking is readily available. Close to a lot of food options. See More

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Hawthorne at Sugarloaf Manager

02/11/2021

Verified Resident • vrp • 2016 - 2021

Updated Review

02/08/2021

The community was always clean and quiet. However about seven months ago, we had tenants who never show respect to everyone on our side. The picking up of the trash from our door each evening was not done on time.

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Hawthorne at Sugarloaf Manager

02/11/2021

Previous Review

· 10/28/2020

Verified Resident • vrp • 2017 - 2021

Updated Review

02/08/2021

The staff are very friendly and the maintenance team are extremely knowledgeable and prompt with fixing problems in the apartment. This complex is safe and very convenient to many shopping areas. It's a great place to call home! See More

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Hawthorne at Sugarloaf Manager

02/08/2021

Previous Review

· 09/10/2020

Verified Resident • vrp • 2019 - 2021

Updated Review

01/25/2021

Beautiful, updated two-bedroom apartment has been a nice place for me to live. Well maintained grounds are lovely year round. Staff are very friendly and willing to help, and maintenance service is excellent. Rent is reasonable for the apartment. There are many amenities though I don't… See More

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Hawthorne at Sugarloaf Manager

01/26/2021

2 Previous Reviews· Last 11/30/2020

Verified Resident • vrp • 2020 - 2021

Updated Review

01/18/2021

Great. Staff is always nice and helpful. Nice quiet community. Exceptional service. Repairs are made quickly and effectively. Staff is always helpful and humble. Very satisfied with service that I receive.

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Hawthorne at Sugarloaf Manager

01/20/2021

Thank you for your kind words! Our team is devoted to the LIVEIT! lifestyle, and we are so glad to hear that you are enjoying our community.If there is ever anything we can do for you, please give us a call at 770-236-8900.Kind regards,Amy Borron, Community Manager

Previous Review

· 09/10/2020

Verified Resident • vrp • 2019 - 2021

Updated Review

01/11/2021

By far, the best Apartment Complex i lived in. Friendly staff, fast response to maintenance requests (within the same day) and very clean and well organized. Quiet neighborhood in a great location, with great pool and gym, as well as Amazon Hub. I totally recommend it!… See More

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Hawthorne at Sugarloaf Manager

01/13/2021

Dear Valued Resident, Thank you so much for the kind words. The entire team at Hawthorne at Sugarloaf makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne at Sugarloaf home. If there is anything that I can ever do for you, please feel free to contact me at 770-236-8900 or [email protected] Regards, Amy Borron Community Manager

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020 - 2021

Updated Review

01/06/2021

Very quiet and nice. Very well up kept except for the dumpster issues at times. Everyone around me seem to be nice and speak whenever they see me. The parking is good as well. The maintenance technicians always speak when they are driving by.

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Hawthorne at Sugarloaf Manager

01/08/2021

Previous Review

· 09/10/2020

Verified Resident • vrp • 2015 - 2021

Updated Review

01/04/2021

I love the community and apartment. The neighbors can be a little loud and messy at times, but that is apartment living. The maintenance staff is super nice and friendly and always quick to respond. The amenities are great and the internet service that is bundled… See More

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Hawthorne at Sugarloaf Manager

01/07/2021

Dear Valued Resident,Thank you so much for the kind words. The entire team at Hawthorne at Sugarloaf makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne at Sugarloaf home. If there is anything that I can ever do for you, please feel free to contact me at 770-236-8900 or [email protected] Regards,Amy BorronCommunity Manager

Previous Review

· 09/10/2020

Verified Resident • vrp • 2013 - 2020

12/28/2020

I was told that the the carpet would be changed/clean if I sign up again in 2018-2019. Besides that, everything seems to be ok. Also being charge for services that was never ever used (valet trash removing). I have some continue issues with master bathroom tub… See More

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Hawthorne at Sugarloaf Manager

01/07/2021

Dear Valued Resident,Please reach out to our community manager so we can work to resolve the issue with your tub water handle; and discuss your other concerns. We look forward to the opportunity to take care of this for you! [email protected] Regards,Amy Borron, Community Manager

Verified Resident • vrp • 2020

Updated Review

12/02/2020

Unbelievable, amazing, excellent staff. I would highly recommend this community to friends, coworkers, family. These is how a community is suppose to operate, day in and day out. No conflict or complaints from me. Enjoy the atmosphere and the near by shopping, this is the perfect… See More

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Hawthorne at Sugarloaf Manager

01/07/2021

Dear Valued Resident,Thank you so much for the kind words. The entire team at Hawthorne at Sugarloaf makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne at Sugarloaf home. If there is anything that I can ever do for you, please feel free to contact me at 770-236-8900 or [email protected] Regards,Amy BorronCommunity Manager

Previous Review

· 11/23/2020

Verified Resident • vrp • 2020

Updated Review

12/02/2020

Unit is very spacious and well designed. Community is very quiet. Amenities are great. I leased online without seeing units in person, and am very pleased that they look just as they are online. I took a chance and am satisfied.

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Hawthorne at Sugarloaf Manager

01/07/2021

Dear Valued Resident,Thank you so much for the kind words. The entire team at Hawthorne at Sugarloaf makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne at Sugarloaf home. If there is anything that I can ever do for you, please feel free to contact me at 770-236-8900 or [email protected] Regards,Amy BorronCommunity Manager

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020

Updated Review

11/23/2020

I really like the apartment, everything is going well, all the spaces are so clean, the commons areas are really good, the staff everyone is doing a great job! I have nothing bad to say! It's a really good place to live!

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Hawthorne at Sugarloaf Manager

01/07/2021

Dear Valued Resident,Thank you so much for the kind words. The entire team at Hawthorne at Sugarloaf makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne at Sugarloaf home. If there is anything that I can ever do for you, please feel free to contact me at 770-236-8900 or [email protected] Regards,Amy BorronCommunity Manager

Previous Review

· 10/02/2020

Verified Resident • vrp • 2020

11/09/2020

I have enjoyed the quality of the apartment and the amenities offered. The staff at Hawthorne is exceptionally friendly and reasonable. My only qualms would be a noisy neighbor in the unit above me and the valet trash which I pay for but don't benefit from… See More

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Hawthorne at Sugarloaf Manager

01/07/2021

We love that you like living here, but we want you to LOVE living here. Our new community manager would love to discuss with you any opportunities we have to better our customer service. Please reach out to her at [email protected] or stop by the office! We look forward to the opportunity to resolve this for you. Kindest regards, Amy Borron Community Manager

Verified Resident • vrp • 2018 - 2020

Updated Review

10/28/2020

lacking on keeping the complex clean. promptness on trash pick up. living trash behind on daily basis. need a boost on your respond time. sometimes can not reach the management for maintenance request.

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Hawthorne at Sugarloaf Manager

01/16/2021

Our new community manager would love to discuss with you any opportunities we have to better our customer service. Please reach out to her at [email protected] or stop by the office! We look forward to the opportunity to resolve this for you. Kindest regards,Amy BorronCommunity Manager

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020

10/26/2020

I'm new to the community but have been made to feel welcome with every step of the process. Heather is amazing and has gone above and beyond to make this transition as pleasant as possible.????????

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Hawthorne at Sugarloaf Manager

01/07/2021

Verified Resident • vrp • 2019 - 2020

Updated Review

10/21/2020

Great experience so far. We have only lived here for a little over a year, but just renewed for another year. Her convenient to malls, restaurants, doctors offices, and anything needed. I would recommend this community.

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Hawthorne at Sugarloaf Manager

01/07/2021

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020

10/14/2020

Make sure that the previous resident doesn't have access to the apartment complex or your mailbox or is able to receive the Amazon hub notification when you move in. And make sure you lock your car door every afternoon when you get home. I didn't get… See More

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Hawthorne at Sugarloaf Manager

01/07/2021

Verified Resident • vrp • 2020

Updated Review

10/09/2020

Apartment complex is great! Very nice, very well maintained! Staff is super friendly and helpful in every way. Very peaceful community, in a great location. I truly enjoy living here. 10/10 recommend!

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Hawthorne at Sugarloaf Manager

01/07/2021

Previous Review

· 09/11/2020

Resident • 2020

09/15/2020

The bldg 4 has bedbugs and I wasn't notified. I saw pest company downstairs and he mentioned that the unit under you has bedbugs bad and not cleaned at all. I went upstairs and saw several on my son clothes. I went to rent office and… See More

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Hawthorne at Sugarloaf Manager

10/06/2020

Dear Valued Resident,My team and I would like to extend our sincerest apologies to you for your experience here at Hawthorne at Sugarloaf. I know we have been in contact about this situation and are taking all the necessary steps to get this resolved for you all. Please do not hesitate to call or email me directly should you have any additional questions or concerns. I can be reached at 770-236-8900 or [email protected] Regards,Stephanie Carter, Community Manager

Verified Resident 816276 • vrp • 2020

09/11/2020

I like the people here so far and the staff have been very friendly and helpful I woops definitely recommend this place to my friends and family that are also looking for a place to live. Also it's very clean here which is a plus

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Hawthorne at Sugarloaf Manager

09/15/2020

Dear Valued Resident,Thank you so much for the kind words. The entire team at Hawthorne at Sugarloaf makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne at Sugarloaf home. If there is anything that I can ever do for you, please feel free to contact me at [email protected] Regards,Stephanie Carter, Community Manager

Verified Resident 815411 • vrp • 2020

09/09/2020

I AM VERY HAPPY HERE AT THE HAWTHORNE. IT'S VERY CLEAN, QUITE AND BEAUTIFUL. THE STAFF IS VERY FRIENDLY AND HELPFUL. THE POOL AREA IS VERY INVITING, ONLY I CANNOT SWIM. RECREATIONAL AREA IS VERY NICE AND HELPFUL.

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Hawthorne at Sugarloaf Manager

09/11/2020

Dear Valued Resident,Thank you for the great review! We appreciate you taking the time out of your day to share your experience with our team at Hawthorne at Sugarloaf. If there is anything that I can ever do for you, please feel free tocontact me at [email protected] Regards,Stephanie Carter, Community Manager

Verified Resident 808970 • vrp • 2020

08/28/2020

I like that this please it's quiet, family oriented and close to restaurants, grocery stores etc but I had the overwhelming amount of insects inside and outside the house such as grasshoppers, roaches, ants, spiders and worms

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Hawthorne at Sugarloaf Manager

09/11/2020

Dear Valued Resident,Thank you so much for the kind words. The entire team at Hawthorne at Sugarloaf makes it our goal toprovide the finest customer service each and every day as part of the LIVE IT! experience ourcompany is fully committed to delivering. Thank you for being a valued resident and callingHawthorne at Sugarloaf home. I'd love the opportunity to discuss your pest issue with you in more detail and see what we can do to eliminate the issue, please feel free tocontact me at [email protected] Regards,Stephanie Carter, Community Manager

Verified Resident 806351 • vrp • 2020

08/21/2020

So far... Its mostly satisfactory. Just wished the maintenance problems were taken care of before we moved in. Also the company who was recommended to lease the washer and dryer through are terrible and totally unprofessional.

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Hawthorne at Sugarloaf Manager

08/26/2020

Dear Valued Resident,Your feedback is very valuable to my team and I here at Hawthorne at Sugarloaf. I truly believethat as part of our commitment to offering the finest customer service, we can learn and growas a community now that this concern has been brought to my attention. Please don't hesitate to reach out to me directly if you have any questions or concerns in the future. I can be reached at 770-236-8900 or [email protected] Regards,Stephanie Carter, Community Manager

Verified Resident 804747 • vrp • 2020

08/17/2020

Very clean, very well kept community. I am enjoying our short stay here. It is quiet for the most part. I have not had any problems with my neighbors. Everyone is quiet and pretty much stay to themselves. See More

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Hawthorne at Sugarloaf Manager

08/26/2020

Dear Valued Resident,Thank you so much for the kind words. The entire team at Hawthorne at Sugarloaf makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne at Sugarloaf home. If there is anything that I can ever do for you, please feel free to contact me at 770-236-8900 or [email protected] Regards,Stephanie Carter, Community Manager

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Updated Review

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Manager

Features & Amenities

Laundry

Digital Thermostats
Laundry On-Site
Washer/Dryer Connections

Parking

Garage

General

2" Faux Wood Blinds
24-Hour Management Availability
24-Hour Pet Spa
Alarm
Auto Detailing Bay
Balcony or Patio
Bark Park with Agility Equipment
Built-in Computer Nook
Ceiling Fans in Bedrooms and Living Room
Clubhouse
Complimentary Coffee Bar
Fitness Center
Garden Tubs
Modern Style Kitchen with Stainless Steel Appliances
On-Site Maintenance
On-Site Management
Outdoor Kitchen with Grilling Area
Package Receiving Service
Pet-Friendly Community
Playground
Pool
Resident Lounge with Billiards
Resident Lounge with Wi-Fi
Resident Social Events
Vaulted Ceilings and Crown Molding
Walk In Closets

Pets

Dogs Allowed
Comments: Hawthorne at Sugarloaf is a pet-friendly community; we love our furry friends! We allow 2 pets per apartment home. The pet fee is $400 per pet with a monthly pet rent of $20 per pet. Breed restrictions apply. No weight limit.
Cats Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
691
Available
Avail.
N/A
Model
Peachtree

View Floor Plan

Price
Price
N/A
SQ. FT.
890
Available
Avail.
N/A
Model
Chadwick

View Floor Plan

Price
Price
N/A
SQ. FT.
890
Available
Avail.
N/A
Model
Lanier

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,186
Available
Avail.
N/A
Model
Mulberry

View Floor Plan

Price
Price
N/A
SQ. FT.
1,186
Available
Avail.
N/A
Model
Norcross

View Floor Plan

Price
Price
N/A
SQ. FT.
1,324
Available
Avail.
N/A
Model
Suwanee

View Floor Plan

Price
Price
N/A
SQ. FT.
1,332
Available
Avail.
N/A
Model
Dawson

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,540
Available
Avail.
N/A
Model
Berkeley

View Floor Plan

Price
Price
$1,600
SQ. FT.
1,491
Available
Avail.
1 Units
Model
Redland

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

At the Hawthorne at Sugarloaf in Lawrenceville, you can count on our community and staff to exceed your expectations. Our property features a stunning resort-style swimming pool, game room with billiards, theater room, Wi-Fi business center and high-tech cardio strength training center for our residents.Hawthorne at Sugarloaf offers the most beautiful apartment homes in Lawrenceville, GA. Elevate your lifestyle with our exceptional apartment amenities and community features. With 260, 1, 2, and 3 bedroom apartments to choose from, you will experience living in true luxury at an affordable price. Our impeccable residences are designed with nine foot ceilings with crown molding and black, state-of-the art appliances. At Hawthorne at Sugarloaf's Lawrenceville apartments, our superior architecture and open floor plans will provide you with an unparalleled level of exclusivity and sophistication. Visit our photo gallery to see why we are the perfect place to call home!

Office Hours

Sunday: Closed
Monday - Friday: 08:30 AM - 06:00 PM
Saturday: 09:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Hawthorne at Sugarloaf?
The community is rated 4.5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Hawthorne at Sugarloaf?
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How safe is Hawthorne at Sugarloaf?
The community is rated 4.4/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.6/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 90.24% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 50.54 days to their community reviews in the past year.

Who manages Hawthorne at Sugarloaf?
Hawthorne Residential Partners

What is the pet policy at Hawthorne at Sugarloaf?
Dogs Allowed
Comments: Hawthorne at Sugarloaf is a pet-friendly community; we love our furry friends! We allow 2 pets per apartment home. The pet fee is $400 per pet with a monthly pet rent of $20 per pet. Breed restrictions apply. No weight limit.
Cats Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?
*For your protection and ours, we ask that you please wear a face covering when visiting the leasing office or touring the community.