Review History for anonymous

Hawthorne at Sugarloaf


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anonymous

Resident 2020

9/15/2020

The bldg 4 has bedbugs and I wasn't notified. I saw pest company downstairs and he mentioned that the unit under you has bedbugs bad and not cleaned at all. I went upstairs and saw several on my son clothes. I went to rent office and no one has reached out to me and it's been 2 days. I asked about corporate and they stated corporate hasn't returned calls. My furniture is new and my new born baby is here. I want out ASAP. Neighbors asking me
    Manager

    10/6/2020

    Hawthorne at Sugarloaf
    Dear Valued Resident,My team and I would like to extend our sincerest apologies to you for your experience here at Hawthorne at Sugarloaf. I know we have been in contact about this situation and are taking all the necessary steps to get this resolved for you all. Please do not hesitate to call or email me directly should you have any additional questions or concerns. I can be reached at 770-236-8900 or hsugarloafmanager@hrpliving.com.Kindest Regards,Stephanie Carter, Community Manager

    Review 50 out of 279

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    Hawthorne at Sugarloaf

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