Review History for anonymous

Hawthorne at Sugarloaf


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anonymous

Resident 2020 - 2021

3/23/2021

the grounds staffs and maintenance are great people, very helpful and polite, , and ---------- is the absolute best , she is very professional and she knows exactly how to resolve any issue a tenant may have, ---------- knows how to bring people in the other two only makes tenants wants to leave, they dont know how to talk to tenants and they dont listen , a tenant might have a issue that need resolving and instead of listening to the tenant , they told the tenant to leave and even threatened to call the police , all because they made an error where money payment is concern and instead of just admitting that they made a mistake , they threatening to call the police because the tenant is -----,
    Manager

    4/3/2021

    Hawthorne at Sugarloaf
    Dear Valued Resident,My team and I would like to extend our sincerest apologies to you for your experience here atHawthorne at Sugarloaf. It is our goal to provide the finest customer service each and every day aspart of the LIVE IT! experience our company is fully committed to delivering. I have an opendoor policy and you are always welcome to contact me or come by the business office at yourearliest convenience. I hope to hear from you soon. I can be reached at hsugarloafmanager@hrpliving.com.Kindest Regards,Amy Borron, Community Manager

    Review 28 out of 279

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    Hawthorne at Sugarloaf

    June 2024

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