Review History for anonymous

Sugar Mill


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anonymous

Resident 2014 - 2016

9/1/2016

I am begging you please dont move in this complex it is the worst mistake i have ever made. They wayyyy overcharge. I pay 2000 a month for one of there town houses my mistake they never pick up the trash on time meaning there is cockroachs everywhere on the property. I have placed my name on the list from big treatment 6 times and they have never showed up. Everything inside the apartment is extremly cheap and needs to be redone... its just no where near the money they want. I was forced too and this is how this company gets by they extremely over charge but let any one with bad credit move in bc those people have no choice. We resuced a dobiemix and they say thats not allowed however 7 pure breed pitbulls live in here as well as the gym trainer has a rotwellier. Also there is 5 stray cats that people own and dont have to pay for yet they feed have bowls set outside for them . Oh and my two neighbors on both sides dont have dog problems and they both want to end there lease bc they are so displeased with this apartment complex. Save yourself and go anywhere even the madisons accross the street but do not i mean do not rent here.
    Manager

    9/8/2016

    Sugar Mill
    We are so sorry you've been displeased with your residency at Sugar Mill. We take pride in our community and offer the valet waste amenity 5 days a week. As you've mentioned, we do offer pest control services scheduled through our leasing office. We are happy to look into your concern further to ensure your apartment received treatment as requested or correct it immediately if for any reason pest control was unable to complete treatment. We are a pet friendly community, but do have breed restrictions, and would appreciate knowing more information about the pets you've seen in our community. Please contact us directly so we can gather and provide the most accurate responses to your needs. We do hope to improve your experience and appreciate your feedback. - The Team at Sugar Mill

    Review 68 out of 145

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    Sugar Mill

    March 2024

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