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The Crest at Sugarloaf



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Resident 2016 - 2017 Not Recommended
Reviewed 03/12/2017
Currently leasing here and cannot wait for my lease to be up. I'm really considering even breaking it because I have been completely miserable. This is my first experience living on my own, and I don't think I could have had a more terrible experience. First off, the apartment complex seems nice but there is always trash outside my apartment and dog poop everywhere. Secondly, the staff is nice but completely non-responsive. I was having noise issues with my upstairs neighbors (due to the fact they had unauthorized guest staying at their apartment for over a month). When I approached management about the issue, I just wanted my unit transferred so I wouldn't have the deal with it. They refused to due so and I dealt with the issue for almost two months. I was even threatened by one of the individuals and had to call the police. Now, I'm stuck with neighbors who baby screams and cries all hours of the day and night and another neighbors who spends their days running his apartment with his girlfriend and dog (really?) And when I approach management about the issues, I'm told to call the curtesy officer, and they just say there is nothing they can do. Really? Whatever. The gate is always broken or always six cars behind you, so what's the point of even having a gate because it doesn't serve its purpose. The actual complex itself is not well constructed and the water is dirty--no matter how much I clean, I feel like my apartment is still dirty. I've even had an actual service come out and no good was done. The only good thing I can think of is that I haven't had any bug issues, except for when they do this mandatory pest control clean out where I have to clean out ALL my cabinets in the kitchen and bathroom--super inconvenient. I know it's an apartment complex but I lived in a college dorm throughout my undergraduate and had less issues. For the amount of money I pay, I definitely should have had a more pleasant experience. I should have done more research and/or stuck with my gut and only signed a six month lease. I cannot wait for this nightmare to be over!
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The Crest at Sugarloaf

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