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Crestmark Apartment

945 Crestmark Boulevard, Lithia Springs, GA 30122
(197 Reviews)
$1,158 - $2,237/mo

Reviews

(197)

3.6 rating

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197 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

prospectiveVisited 2014

2/22/2022

Welcome to Crestmark, where you don't have your own water bill. You have "community" water. You get charged based on what the ENTIRE community uses. The ONLY days you're guaranteed to have water are Saturdays and Sundays. Those are the days that don't have random leaks. Because once there's a leak the water gets shut-off to the ENTIRE community. Without advanced notice at that. So make sure you have a few gallon bottles saved for these days, Which have been quite often lately. 2-3 times a WEEK! I wake up and check the pipes before I pee. I need to make sure I don't waste my one flush because I might need to poop later on. But wait, just when you think it's a good day, getting ready for work, hop in the shower and there's NO WATER. Check my email and there's nothing from management. Call the office, and they have no idea that water is off (that's if they answer the phones, I've had to go in person a few times). But I just had water a few minutes ago. Yup that's crestmark for you. And if you do get a notice, it'll be after the water is… See More>
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    Julmej

    Resident 2020 - 2021

    5/31/2021

    a great place to call "home". The entire staff always greet you with a smile and are very helpful to our needs, ESPECIALLY MISS DONA and are quick to attend to any problems that arise . The grounds and facilities are kept clean every day by friendly courteous workers. The workout room is open and the pool area is lovely. I love the convenience of the parking lots. . I live with my wife here and could not feel safer anywhere else....a beautiful neighborhood , and yes I would and will recommend other people to give it a try. (CRESTMARK APARTMENT COMPLEX) thanks MISS Dona and Yazmine.

      Review Author Icon

      anonymous

      Resident 2020 - 2021

      2/4/2021

      I would not move to this apartment at all!!! I signed a 10 month lease and I’m so glad that it is almost over!!!! To start with when i first moved in I took pictures of things that needed to be fixed and emailed the leasing agent and none of the items were fixed. I noticed mold on the inside of the patio door and it is still there...paint was spilled on the floor and no one ever came to clean it up. I do not cook with the water in the apartment because it adds a funny taste to my food...so for the pass 10 months I have been buying purified drinking water from the store which adds up in the long run. There is definitely a insect problem I have had to deal with roaches and spiders even had to go buy my own pesticide from Home Depot. The rent fluctuate every month which is completely unacceptable....overall this has been one of the worst experiences that I have had living in an apartment and can not wait until I can move out!!!!

        Manager

        2/23/2021

        Crestmark Apartment Homes
        Thank you for taking the time to share your feedback. Our team works hard to provide customers with the best support possible and we apologize that this wasn’t your experience. We’d like to better understand what happened and how we can make things right, so please reach out to us at 770-732-8300.
        Review Author Icon

        anonymous

        Resident 2020

        12/19/2020

        Wow, just read the previous review. I have lived here since 2018 an I love Ms. Donna. She is always helpful and caring, she is just as caring in her new position. In 2 years I have never heard her speak bad of anyone or talk about other residents. Sounds like someone has some hate-ration for Ms. Donna.

          Manager

          1/5/2021

          Crestmark Apartment Homes
          Hi there, We appreciate your feedback! We strive to make Crestmark an amazing community to be enjoyed by all of our residents. Your words help us continue to do so. If you have any information that could help us improve, please feel free to contact our leasing office. Thank you so much!
          Review Author Icon

          anonymous

          Resident 2018 - 2020

          11/20/2020

          I used to love it here until Jessica left. She was very sweet and always so helpful. We have the lady that was across from her in her place now, and she sucks. She the epitome of why you can't give black folks position, and I'm black myself. She used to be nice, until she got a position. She acts as if she's better now, and almost like she owns the place. Her whole attitude has changed. It's so sad that people feel like they have to change because of a title. My neighbors and I talk about the way she puts the manager Cameron down, like she has an underlying issue with him. She always has sideways shade toward him and it's not cute. It's also very unprofessional. I actually prefer speaking to him now over anybody. He's very nice and professional. Donna talks about the tenants to other tenants and that's not right. She needs to be sent back to the old office, and a new Asst Manager hired. Nobody likes her anymore. I'm moving when my lease is up and 2 of my neighbors are as well, because of how she handles everybody now.

            Manager

            11/20/2020

            Crestmark Apartment Homes
            I appreciate your feedback. I am sorry to hear your experience has been less than favorable. I would love to speak to you more about these issues in detail to see what solutions we can come up with together. Please contact me in the leasing office at 770-732-8300 to discuss your concerns further. I look forward to speaking with you. Always a pleasure, Cameron B. Crestmark Business Manager
            Review Author Icon

            Janay_B

            Resident 2020

            4/30/2020

            I'm a current resident and I am enjoying living here thus far the neighborhood is quiet, clean and safe. I worked with Ms. Dona and she was amazing! She was warm, knowledgeable and was always available to answer any questions I had. Her customer service was the biggest reason that I chose Crestmark.

              Review Author Icon

              anonymous

              Resident 2020

              3/5/2020

              I have been a resident since August 2018, and I love it here thus far! I enjoy the comfort of the apartment, and the peaceful & clean community. Also, it's conveniently located near many shopping stores, restaurants, and gas stations, as well as highway 20. The rent is a little pricey, but mostly all luxury apartments in nice areas are, and worth the sacrifice. The old staff/management and maintenance were awesome, and so are the new ones! Thank you Crestmark for making this a great experience for my daughter and I!

                Review Author Icon

                anonymous

                Resident 2020

                3/5/2020

                Ms Jessica Scaffe & Ms. Donna are the most lovable & do care about my every concern, whether is a complaint or a compliment. They both always make sure that my experience is to max of satisfaction. I can always count on Ms.Jessica for any situation. She's a great assistant manager. I don't remeber the name of the new property manager, but it was a pleasure to speak with him.

                  Manager

                  3/9/2020

                  Crestmark Apartment Homes
                  Hi! We are glad to hear that you are satisfied with our customer service! The guest's experience is one of our top priorities, and we aim to make each person feel valued at our community. We are dedicated to making sure each interaction you have with a member of our staff feels this way each and every time. Thank you for choosing to make Crestmark your home!
                  Review Author Icon

                  FreeSpirit_L

                  Resident 2019 - 2020

                  3/4/2020

                  I have been living here for 9 months. So far, I love it. I love the fact that its very quiet all day and night. The staff is amazing, especially Jessica. I have had my share of issues and Jessica has gone above and beyond to make sure I was good! She's definitely an asset to this property. Ms Donna is also very sweet and accommodating as well. The maintenance squad is great. Marlon is the man. He comes through with the fixings...lol!! The office is always hosting events for us to get to know each other. We have a great time here. It's very family friendly.

                    Review Author Icon

                    anonymous

                    Resident 2020

                    1/17/2020

                    First off, let me state this is my personal opinion and does not reflect how others might feel. Upgraded units are really just a half put together paint job with some new appliances. Please do yourself a favor and vividly inspect the apartment you're renting before you decide to move in. I'm not going to go into details, but I was without a bathroom in a 1b/1b for two weeks. My bathroom had an unforeseen issue and the time it took the get the issue remedied was almost a month. There's been other issues like my entire toilet being loose. It shakes when you sit down on it. My faucet in the bathroom leaks water from underneath when it runs. It's stuff I could I fix but paying 1000 a month, you shouldn't have to. I've gotten tired of submitting maintenance request at this point and would rather just wait till the lease is up. Do yourself a BIG FAVOR and inspect the hell outta your apartment. We have a wall outlet that has a metal object sticking out of the port. The location is great, (Thorton rd is busy) but close to I-20 so you can get any where.… See More>
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                      Trobinson68

                      Resident 2019

                      10/16/2019

                      I Love Crestmark Apartment Homes !! I Have Been A Resident for the Past 3 Years and I Have Had Nothing But an Amazing Experiences. Any Time I Walk into The Rental office I AM Always GREETED WITH A WARM AND GRACIOUS SMILE AND THEY KNOW ME BY NAME WHICH MAKES ME FEEL LIKE I AM PART OF THE FAMILY THE ASSISTANT OFFICE MANAGER JESSICA AND HER STAFF ARE THE BEST AT WHAT THEY DO !!! I WOULD RECOMMEND THIS PROPERTY TO ANYONE LOOKING FOR HOUSING BYY FAR THIS IS THE BEST PLACE I HAVE EVER LIVED AND THATS REAL TALK !! THE GROUNDS ARE KEPT UP NICE AND ALSO THE MAINTENANCE STAFF IS ALWAYS ON POINT WHEN IT COMES TO NEEDING SOMETHING DONE ! I CANT SAY ENOUGH ABOUT THIS PLACE ! JUST COME AND CHECK IT OUT FOR YOURSELF!!!!!

                        Manager

                        10/24/2019

                        Crestmark Apartment Homes
                        This is awesome! We always strive for a 5 and my team goes above and beyond to give great customer service. From myself and the entire staff here at Crestmark we thank you and appreciate you as a resident.
                        Review Author Icon

                        anonymous

                        Resident 2019

                        10/10/2019

                        This has been the best experience I have had with any apartment complex. Dona was so informative and attentive. She really cared about me and my family needs. She was very honest and transparent. We wanted a 2 bedroom but she got us a better deal on a 3 bedroom and we are very pleased with how big the rooms are and how updated all the appliances are. She would not let us move in until she felt that everything was perfect. She was definitely our angle in disguise. Thank you so much for going above and beyond.

                          Manager

                          10/24/2019

                          Crestmark Apartment Homes
                          Thank you for your five star review! Attention to detail is definitely key here at Crestmark. We strive to make your experience the best yet. Dona is great with addressing all of her customers needs. We are happy that you had a great experience! Thank you for your feedback.
                          Review Author Icon

                          anonymous

                          prospectiveVisited 2019

                          9/21/2019

                          My wife and I toured this property and were thoroughly impressed. The staff was accommodating, the property is well kept. The only reason we did not lease is I was a last minute change in my stationing for my job, but we'll be back Crestmark.

                            Manager

                            9/27/2019

                            Crestmark Apartment Homes
                            Thank you for your 5 star review! Sad that you were not able to call Crestmark home...but we look forward to seeing you in the future!
                            Review Author Icon

                            Taijonee M

                            prospectiveVisited 2019

                            9/13/2019

                            I was looking for a place close to my job and found the perfect one. Donna is the excellent person to go to if you're looking for an apartment she goes above and beyond and her customer service is like no other. She has an awesome and pleasant personality. She's knowledgeable and completely helpful. Not only will you get awesome customer service you will also be moving to a clean , spacious and quiet complex if you choose Crestmark Apartments.

                              Manager

                              9/16/2019

                              Crestmark Apartment Homes
                              Thank you Taijonee for your FIVE-star review! Dona is an awesome leasing professional and will always go above and beyond for her applicants. We are excited that you are happy with your new home here at Crestmark and we appreciate your feedback.
                              Review Author Icon

                              anonymous

                              Resident 2019

                              9/9/2019

                              Dona is the person we worked with for getting moved in and settled up, and she was incredibly helpful and genuinely cared about us and our situation. She did everything she could to make sure we felt important, and to make sure the process went as smooth as possible. She is definitely an incredible asset to the company, and we are lucky to have had her along the way. The apartment itself is beautiful. There were a few things we noticed on move-in, but they resolved them straight away and have been great. They regularly host events for the complex too, which is a nicety we weren't accustomed to coming from California. We plan to stay a while :).

                                Manager

                                9/10/2019

                                Crestmark Apartment Homes
                                Thank you for your 5 star review. We are happy that Mrs. Dona made the process smooth for you and that your apartment is beautiful. We know that relocating can be difficult alone. We appreciate your feedback and we are excited to have you as a resident.
                                Review Author Icon

                                Parish Reed

                                Resident 2017 - 2019

                                8/29/2019

                                I enjoy my crestmark community, Im truly empressed by the new maintenance guy Marlon, he has came in an redid alot of things that Mr. Folyd dag near destroyed, we had a major problem with our air conditioner and it was causing my electric bill to be very high, thanks to Mr. Marlon and his new crew we doing alot better. I also want to thank all the ladies in the office, they all are so very professional, hardworking, and caring, they are the reason Im still live in your community so lets keep them here, they make things better for us all.

                                  Manager

                                  9/10/2019

                                  Crestmark Apartment Homes
                                  Thank you so much Mrs. Reed for your review. We are happy that all of your concerns have been addressed. Our goal is to ensure that you have good experiences with the team here at Crestmark. We appreciate your feedback.
                                  Review Author Icon

                                  gerardwright

                                  Resident 2019

                                  7/17/2019

                                  My experience from day 1 has been attentive and very professional with a smile. A huge shout out to Melissa, she is the sweetest and really made sure that prior to my move in date all was 100 percent :-) I really appreciated Melissa's assurance through my process and her follow-ups to any questions/requests. Highly recommend Crestmark.

                                    Manager

                                    8/9/2019

                                    Crestmark Apartment Homes
                                    Hi Gerard! Thank you so much for your five star review! Melissa is definitely one of Crestmarks All Stars! Our goal is to provide you with a wonderful experience.
                                    Review Author Icon

                                    anonymous

                                    Resident 2017 - 2019

                                    7/11/2019

                                    Jessica and Melissa are very helpful and always have smiles on their face. Thanks ladies for making my office visit pleasurable????. I love the community and would recommend my friends here. The grounds are always clean and I love the pool.

                                      Manager

                                      7/16/2019

                                      Crestmark Apartment Homes
                                      Awesome! Thank you for your 5 star review!! We are excited that you love the community and we appreciate your feedback. Enjoy the pool!!
                                      Review Author Icon

                                      anonymous

                                      Resident 2019

                                      7/2/2019

                                      I lived here for 5 years and they have went through a lot of managers I must say by FAR Jessica Scaife is not only helpful but she really cares about the residents I LOVE COMING IN THE OFFICE AND SPEAKING WITH HER BECAUSE WHEN I ASK FOR THINGS TO GET DONE IT GET'S DONE! Thank you Jessica for just not doing you job but actually going above and beyond. You are truly and asset to this community!

                                        Manager

                                        7/16/2019

                                        Crestmark Apartment Homes
                                        Wow! This is great feedback! We strive to make every encounter a great experience. This reflects a job well done. Jessica is indeed a great asset to the property and the team here at Crestmark. Thank you for your 5 star review!
                                        Review Author Icon

                                        Taleah1995

                                        Resident 2019

                                        5/30/2019

                                        This community is very quiet and I have felt very safe so far. I did have a slight problem with bugs but Melissa was great about getting me on a spray schedule. The staff has always been welcoming and friendly. They are constantly doing appearance upgrades which is good!

                                          Manager

                                          6/5/2019

                                          Crestmark Apartment Homes
                                          Hi Taleah! Thank you so much for your 5 star review!! I am glad we were able to take care of your slight issue. We appreciate the feedback. We are excited about all of the upgrades and that you notice them all! Customer service is number one and we strive to make everyone feel welcomed when visiting the office.
                                          Review Author Icon

                                          anonymous

                                          Resident 2019

                                          5/11/2019

                                          I currently live at crestmark and I have to say I love love love my apartment! Melissa is the best , she made me feel welcomed since day one and walked me through the process of getting my place. She was easy to contact and talk to, I trusted her and turns out my apartment is everything she said it would be. The price is a little steep but you get what you pay for. All new appliances, a fire place and my apartment is very spacious for me! The most noise is kids playing outside which is actually welcoming. I hope this good experience last throughout my stay here. Thank you crestmark!

                                            Manager

                                            6/5/2019

                                            Crestmark Apartment Homes
                                            The team here at Crestmark would like to thank you for your 5 star review! We are excited and happy that you love love love your apartment! You are very welcome and I am glad the move in process was smooth!
                                            Review Author Icon

                                            anonymous

                                            Resident 2018

                                            9/12/2018

                                            I cannot pay half of my rent but when responding to Maintenance request inside of my home it is always half done or not at all. This is a pic of stagnant, pungent water in my Refrigerator after that smells like sewage that was left after a it was supposingly resolved.

                                              Review Author Icon

                                              Bequadeone_S

                                              Resident 2018

                                              5/24/2018

                                              I love it here. ###########################################################

                                                Manager

                                                5/24/2018

                                                Crestmark Apartment Homes
                                                Hi! Thank you so much for the review! We are thrilled that you love living at Crestmark Apartments. Please let us know if there is anything else we can do to make your stay at the community more enjoyable.
                                                Review Author Icon

                                                Lakendra_I

                                                Resident 2017

                                                10/27/2017

                                                Floor plans are very spacious. The community is quiet and family friendly. Service requests are handled very quickly and the office staff is always welcoming. Car wash center isn't available. Well lit at night. Covered area by bus stops for children.

                                                  Manager

                                                  5/24/2018

                                                  Crestmark Apartment Homes
                                                  Thank you for the review of Crestmark Apartments! We are happy that you enjoy the community and your spacious apartment home. Thank you for letting us know about the car wash station and will bring it to the attention of the Service Manager. Please let us know if there is anything else we can do to make your stay at Crestmark more enjoyable.
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2016 - 2017

                                                  10/19/2017

                                                  I really enjoy living here and everyone in the leasing office that I have came in contact with is professional and sweet. They always have a lot of activities in the leasing office for tenants. It is a great place to live and play. I enjoy calling Crestmark Home. We recently renewed our lease with free carpet cleaning! Can you say awesom?

                                                    Manager

                                                    5/24/2018

                                                    Crestmark Apartment Homes
                                                    Hi! Thank you so much for the review of Crestmark! We are glad you enjoy the resident activities and the kind words regarding our office staff. Thank you again for calling Crestmark Apartments your home for another year!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Ashford

                                                    1 Bed, 1 Bath | 816 sq. ft.

                                                    $1,194 - $1,533

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Addison

                                                    1 Bed, 1 Bath | 704 sq. ft.

                                                    $1,158 - $1,465

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    August

                                                    1 Bed, 1 Bath | 902 sq. ft.

                                                    $1,242 - $1,582

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

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                                                    Noise

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                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

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                                                    Features & Amenities

                                                    Laundry
                                                    • Full Size Washer and Dryer
                                                    Parking
                                                    • Detached Garages and Storage Units Available
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony or Patio
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fireplace
                                                    • Garden Tubs
                                                    • Near Parks
                                                    • Outdoor BBQ Grilling Area
                                                    • Outdoor Patio with Fire Pit
                                                    • Parcel Receiving Center
                                                    • Pet Playground
                                                    • Premium Closet
                                                    • Premium Landscaping
                                                    • Renovated and Spacious Fitness Center
                                                    • Resident Car Care Center
                                                    • Spacious 1, 2 and 3 Bedroom Luxury Apartment Homes
                                                    • Sport Court and Playground
                                                    • Two Swimming Pools with Sundecks
                                                    • Woodburning Fireplace
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                                                    Leasing

                                                    Lead a fulfilling lifestyle at Crestmark Apartment Homes, where ultimate comfort and alluring luxury come together within and beyond our apartments in Lithia Springs, GA. Here, all homes boast premium features, the premises come with resident-exclusive common areas, and our coveted address puts you near everything you like. Pets are allowed, too!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Fogelman Management Group

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Fogelman Management Group
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

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                                                    Crestmark Apartment

                                                    July 2024

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                                                    Crestmark Apartment is a 704 - 1,440 sq. ft. apartment in Lithia Springs in zip code 30122. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,158 - $2,237. Nearby cities include Austell, Mableton, Douglasville, Vinings, and Smyrna.

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