The Reserve Apartment Homes

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The Reserve Apartment Homes

5650 Hillandale Drive, Lithonia, GA 30058
(34 Reviews)
$789 - $1,161/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 3 Baths

$789

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1 Bed, 1 Bath

$1,038

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2 Bedrooms

2 Beds, 1 Bath

$1,056

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2 Beds, 2 Baths

$1,161

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Review Ratings

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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The Reserve Apartment Homes Reviews

(34)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Livingmybestlife181

Resident 2017 - 2019

6/19/2019

I love living here, I've been in this complex for 3 year now.Everything has been amazing. I wanna send a special thank's to the office manager.He's such an awesome leasing manager,whenever I have an issue with everything/ anyone he jumps rite into action.He has some… See More >
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    anonymous

    Resident 2015 - 2016

    11/18/2016

    Don't be fooled by the nice wooden Floors and nicely painted gray walls or even the good prices on the upgraded units. First of all there is a serious issue with rats! Yes rats! The trash compactor has been broken for over 2 months and… See More >
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      anonymous

      Resident 2009 - 2016

      6/28/2016

      ...................................

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        anonymous

        Resident 2009 - 2016

        5/17/2016

        Where should I start.... I moved to The Reserve (Concepts 21) in 2009. I haven't moved because of convenience of family, school and i'm buying a house before the year is out. I regret not moving, calling in maintenance request is like talking to a… See More >
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          anonymous

          Resident 2015

          8/9/2015

          PLEASE DONT DO IT EVERYTHING IS TRUE ALL THE RUMORS & STORIES TRUE TRUE!!!!.......this neighborhood now called "The Reserve "is by the far the worst one i have every stayed in. My first apartment i was promised i couldn't due to a mistake on… See More >
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            anonymous

            Resident 2009 - 2015

            7/27/2015

            I moved here in 2009, since then they have changed management and staff about 6 times. I have had multiple issues ranging from routine to emergency repairs, you have to keep calling and requesting the same issue over and over. I have NEVER experienced an… See More >
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              primetizzy

              Resident 2012 - 2013

              10/2/2013

              Recently under new management. New girl in office, Tonya: Attitude problem/ not helpful. Otherwise, managers and maintenance helpful and courteous, though I haven't seen the regular maintenance since new management. Problems over the last year: leak in bathroom from unit above, fixed next day. Bathtub… See More >
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                armanimommy0915

                Resident 2013

                6/26/2013

                This Apartment Complex Is The WORSE EVER ! It Is Infezted With BUGS And The Staff Is HORRIBLE ! I Am In The Process Of Moving Out Due To This Issues And The Lack Of Service Provided By The Staff. I DO NOT Recommend This… See More >
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                  destiny924

                  Resident 2010 - 2013

                  6/4/2013

                  DON'T MOVE HERE!!!! I lived here for almost 4yrs. It started out ok but went down hill after they changed office managers. My car and several others have been vandalized. Tires being slashed, roaches in apartment because of dirty empty apartments… See More >
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                    kkadams80

                    Resident 2010 - 2012

                    6/1/2013

                    Personally my time at Concepts 21 was great! Due to financial issues I had to move, but I didn't have any problems while I was there. My unit was affordable and very spacious. Maintenance always came to fix are repair any issues that occurred in… See More >
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                      anonymous

                      Resident 2012 - 2013

                      4/22/2013

                      I hope that this helps anyone who is considering this place to stay. I have had the WORST experience here ever. And I have lived in some pretty crazy apartments but this place fooled me hands down. First off the process that you have to… See More >
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                        sassylady09

                        Resident 2009 - 2012

                        11/7/2012

                        I have lived her for three years now, and the air conditioning unit has went out at least 4 times. They have moved in too many young people who are not considerate. My car was actually stolen from here two weeks ago. They come out… See More >
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                          anonymous

                          Resident 2009 - 2012

                          10/26/2012

                          Wow, looking at some of these reviews I'm wondering if I was in the same apartment complex. I guess some people just want 5 star service on a $10 budget, lol. I for one have really enjoyed living here at Concepts 21. I am single… See More >
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                            C.Anders04

                            Resident 2011 - 2012

                            7/13/2012

                            In my 11 months here, the water has been turned off multiple times with no prior warning by management. When contacted about this, all they would tell me is "It'll be back on as soon as possible." I have also had issues with neighbors having… See More >
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                              DCnative84

                              Resident 2011 - 2012

                              7/2/2012

                              They're OK! The maintenance is a little slow & the apartments are kind of old. Other than that it's quiet around the neighborhood. Some holidays you may hear gunshots from Convington HWY, around the corner. I only lived there for a year, before moving to… See More >
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                                formerfutureprospect

                                prospectiveVisited 2012

                                5/7/2012

                                a person's verbal word use to mean something........but not here. I visited the leasing office to apply for a unit. I was told that I have to wait and apply within a 25 day move in date. I kept in touch with agent and called on… See More >
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                                  anonymous

                                  Resident 2011 - 2012

                                  5/3/2012

                                  Me and my fiance have been living in the apartments for six months now. We had originally thought we were getting a pretty decent deal, though, little did we know what was in store for us. From the first day we moved in the apartment,… See More >
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                                    lovejones2012

                                    Resident 2012

                                    3/22/2012

                                    i stayed here in 2010 and hated it!! did i say i hate it? First and foremost it was a couple of shootings while i was here. someone got shot at the park. How did i find out? by word of mouth and damn sure… See More >
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                                      anonymous

                                      Resident 2011 - 2012

                                      3/3/2012

                                      I don't care how much it costs, I am breaking my lease as soon as I get enough money to move. I moved in in August 2011, and after the first week, my air conditioning went out, and then my power went out. … See More >
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                                        anonymous

                                        Resident 2006 - 2010

                                        2/21/2011

                                        I lived at this location for 4.5 years with no problems. Due to unforseen circumstances I had to relocate with family members. However, when I move again I am considering Concepts 21 Hillandale!!! The staff was very courteous, when a ticket was assigned for maintenance… See More >
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                                          Ohsotired

                                          Resident 2010

                                          12/7/2010

                                          I recently moved to the Concepts 21 Hillandale and have not had one peaceful, good day since I have been here. First and foremost, if you are a light to medium sleeper go as far away from these apartments as possible. The neighbors… See More >
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                                            anonymous

                                            Resident 2010

                                            9/15/2010

                                            I have been here all of seven months and I love it here, the reviews that I read when considering moving here almost changed my mind, but I had to look at the date these reviews were written, this is 2010 and I can say… See More >
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                                              Victorius

                                              Resident 2008 - 2009

                                              10/24/2009

                                              I have lived in Concepts 21 Hillandale for 1 year and counting down to lease expiration!! Overall, the complex can be described as "ok." However, the leasing staff leaves MUCH to be desired. Very, very attitudinal with no regard for the tenant,… See More >
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                                                anonymous

                                                Resident 2006 - 2008

                                                7/1/2008

                                                I lived there from 06-08. When I first moved there I should have known not to stay that long because they were big water bugs in my apartment. One time I was asleep and one crawlwed on me, I almost died. When they finally got… See More >
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                                                  anonymous

                                                  Resident 2005 - 2006

                                                  5/7/2008

                                                  i LOVED THE CONCEPTS WHEN I WAS THERE THE ONLY REASON I MOVED AWAY BECAUSE I WENT BACK TO TEXAS

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    What is the pet policy at The Reserve Apartment Homes?
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    1 Bed, 3+ Baths
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    The Reserve Apartment Homes

                                                    March 2024

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                                                    The Reserve Apartment Homes is an apartment in Lithonia in zip code 30058. This community has a 1 - 2 Beds, 1 - 3 Baths, and is for rent for $789 - $1,161. Nearby cities include Stone Mountain, Conley, Decatur, Avondale Estates, and Conyers.

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