Review History for anonymous

Amber Grove at Olley Creek


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anonymous

Resident 2018 - 2021

1/11/2021

Where to begin. Don’t trust images because when you actually see the apartments they are horrible. They have called there selves remodeling and re branding this complex by just throwing new appliances in old buildings with usually old building issues. Ceilings leaking, water heaters going out, and plumbing issues. In which plumbing (water supply) gets cut off atleast once a week about mid day. The building behind apt U had sewage plumbing just pouring out the side of the building into the field. So kids couldn’t play and pets couldn’t go walking for about 6 months. every time I called and left a voicemail no one called back or fixed the problem. Couldn’t just walk in because of Covid. My water heater was leaking into the unit under me so they called maintenance who then went into mine and cut of my hot water and left it for the night. So when I got home after hours and turn the shower on it won’t get hot. So I go and check the tank and sure enough the hose wasn’t even there. Mind you I didn’t receive any form of notice of what was going on so I called emergency maintenance. Just to get a voicemail. Needless to say after a day of work I went without taking a shower. Their staff and management changes almost every 6 months or so. The people in the neighborhood love to fight. Omg at minimum once a month there was arguing going on and policed called. One time a girl busted out a units window. The lovely gate they have up so the neighborhood is gated is a lie. It’s always open and for the short time it did work. People could still follow in after one another. Or go through the out entrance that was always open. Staff is okay it seems like each new team has at least one rude person. But that’s just how business is. Cant have all the perfect employees. Well thx for reading this long rant. Check out the pics too.
Manager

1/21/2021

Amber Grove at Olley Creek
Thank you for taking the time to send the review. We would like to personally go over your concerns and help getting issues resolved. Please email me at jboronat@firstcommunities.com so I may assist you further.

Review 4 out of 67

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Amber Grove at Olley Creek

March 2024

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