The Preserve at Terrell Mill

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The Preserve at Terrell Mill

1560 Terrell Mill Rd. , Marietta, GA 30067
(460 Reviews)
$1,044 - $1,955/mo
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Floor Plans & Pricing

Studio

Hickory

Studio, 1 Bath | 550 sq. ft.

$1,044 - $1,441

3 Available Units

See Floor Plan Details

1 Bedroom

Beechnut

1 Bed, 1 Bath | 610 sq. ft.

$1,067 - $1,479

3 Available Units

See Floor Plan Details

Sycamore

1 Bed, 1 Bath | 680 sq. ft.

$1,154 - $1,590

3 Available Units

See Floor Plan Details

Cypress

1 Bed, 1 Bath | 840 - 920 sq. ft.

$1,302 - $1,836

3 Available Units

See Floor Plan Details

2 Bedrooms

Willow

2 Beds, 2 Baths | 1,210 - 1,290 sq. ft.

$1,507 - $1,955

3 Available Units

See Floor Plan Details

Maple

2 Beds, 1 Bath | 1,102 - 1,190 sq. ft.

$1,378 - $1,878

2 Available Units

See Floor Plan Details

Magnolia

2 Beds, 2 Baths | 1,300 sq. ft.

See Floor Plan Details

Dogwood

2 Beds, 1 Bath | 1,290 sq. ft.

See Floor Plan Details

Azalea

2 Beds, 2 Baths | 1,285 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Maintenance

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Neighborhood

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

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Number of reviews in the past 365 days

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The Preserve at Terrell Mill Reviews

(452)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2022

11/18/2022

They have terrible maintenance service.

I’ve been with no heat for a month now. Got sick twice and still no giving me any options. They still giving me the run around instead of fixing my heater. Management team is terrible. The only person that was willing to help me was… See More >
    Review Author Icon

    anonymous

    Resident 2020 - 2021

    7/16/2022

    Beware

    The Beginning: when I took a trip to the leasing office to inquiry information about renting, the leasing manager showed me an apartment that LOOKS Like the one I’ll be renting but not the actual One I will be renting. Side note: this seems to… See More >
      Review Author Icon

      anonymous

      prospectiveVisited 2022

      7/12/2022

      Run in the Opposite Direction

      Strap in folks because I'm about to tell you the story of how BH Management has earned a page in my burn book. Yesterday, I found this complex on an apartment search website and had my eye on the studio listed as available now with… See More >
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        anonymous

        Resident 2021 - 2022

        5/21/2022

        Absolutely terrible

        DO NOT LIVE HERE! The Preserve at Terrell Mill is the worst place I have ever lived/rented. I haven't had functioning A/C since I moved in in September. They've recharged it a couple times which lasts a day or two at the most, but they… See More >
          Review Author Icon

          W!shiWasnt@Resident

          Resident 2019 - 2022

          2/16/2022

          They overcharge for this place. They have adjusted rates with the inflation, like everyone else, but are not acting like a complex that charges as much as it does. Pool is disgusting in the summer. Dog crap all over the place including sidewalks. Stop signs… See More >
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            Magen_W

            Resident 2019 - 2022

            2/16/2022

            Carlos came to replace my dishwasher and air filter. He was very professional and was able to fix the issues the day I called. The next day, the property manager called to make sure everything was resolved, which I really appreciated.

              Review Author Icon

              anonymous

              Resident 2019 - 2021

              10/9/2021

              I moved to this community 3 years ago and it was so quiet and nice. It has become very unsafe to live. The gate is always open, the mail boxes were broken as outside influences would always hang out on this property. There is no… See More >
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                anonymous

                Resident 2019 - 2021

                7/13/2021

                I have been a resident here since 2019. The location is amazing but the overall complex I haven’t been very happy with. The gates have been broken since moving here…. In 2019. It doesn’t make me as a resident feel safe the main reason I… See More >
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                  anonymous

                  prospectiveVisited 2021

                  1/4/2021

                  Went to look at this Apartment Complex because my current lease is up, but the way the grounds are kept I immediately changed my mind. Trash was at the front entrance and the gate was wide open. This does not look like a good place… See More >
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                    Nathan_D553

                    Resident 2020

                    7/2/2020

                    Moved out June 30. I left some stuff in the apartment, deal with it. LARISA SOLOVJOV is now HARASSING people who don't even live there. She's accused us of having a flea infestation after having to deal with a weed smelling, car been broken into… See More >
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                      Resident 755949

                      Verified Resident 2019 - 2020

                      3/28/2020

                      No work orders get fixed and no one cares to fix them. When I put in request, it takes over a week to be acknowledged. Some one comes to "fix" the problems but the problems are never fixed. They are worsened.… See More >
                        Manager

                        4/13/2020

                        The Preserve at Terrell Mill
                        We appreciate your feed back. Due to covid-19 the maintenance team are focusing on emergencies however we are putting your work order in a deferred status which means the work order is still open but will get taken care of as soon as we can. We have sent out emails sharing what are emergencies. We are providing the residents with supplies that can assist you with certain issues and we will walk you through how to use an instrument if needed. We appreciate you patience as we work through the covid-19 issue.
                        Review Author Icon

                        Resident 755447

                        Verified Resident 2020

                        3/25/2020

                        Quick and easy move in. Friendly office staff. Maintenance was quick when coming to fix my heat issue but it is not working properly again . Office manager is great with getting back to me about my small issues .

                          Manager

                          4/13/2020

                          The Preserve at Terrell Mill
                          Thank you for your response. Please reach out to the property manager if you still have an issue with the heat again. .
                          Review Author Icon

                          Resident 751631

                          Verified Resident 2020

                          3/11/2020

                          I am still getting settled due to me just moving in 03/2020.The moving process was ok. The staff thus far is good. I like the location and the space inside my apartment. There is some grounds maintenance that need to be address such as the… See More >
                            Manager

                            3/13/2020

                            The Preserve at Terrell Mill
                            Thank you for your feed back. The gates are currently being worked on. Due to the constant rain the vendor is limited with what can be done in the rain such as welding and using electrical devices. The car spa has been out of commission for a while and will not be replaced however we are working on other options that will be available for everyone very soon. We started pressure washing breeze ways inside the buildings last week and will continue until we have pressure washed every building Please continue to share your concerns so that we may address as quickly as possible.
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                            Resident 751142

                            Verified Resident 2020

                            3/9/2020

                            Is good and great and Gabrielle was great and sweet and will renew my lease next year and tell my friends and family to come rent here cuz is really nice and attractive especially the pool and the gym is good

                              Manager

                              3/13/2020

                              The Preserve at Terrell Mill
                              We appreciate the 5 stars. Gabrielle is great and we are glad that she has been sweet to you.
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                              Resident 712054

                              Verified Resident 2017 - 2020

                              3/9/2020

                              It was terrible until they hired this new Maintenance supervisor Tim he stayed in my apartment until everything got done and that's stuff I been waiting to get done over 2 years . So thank you BH for finally hiring a real maintenance man.

                                Manager

                                3/13/2020

                                The Preserve at Terrell Mill
                                Thank you for the 5 stars. We are working hard to improve our performance as it relates to making repairs. Please continue to provide feed back so that we may continue to improve our service.
                                Review Author Icon

                                Resident 749269

                                Verified Resident 2019 - 2020

                                3/3/2020

                                Not great, I have had maintenance issues upon move in and they have not been addressed. The apartment is small and does not advertise the lack of a washer dryer in each apartment. I have been unable to open my sliding glass door. I have… See More >
                                  Manager

                                  3/6/2020

                                  The Preserve at Terrell Mill
                                  Thank you for your feedback. We apologize that your experience has not been up to your standards. We do not provide a w/d in our units and have never advertised either way. We do understand how compensation can make someone overlook a repair that might be performed. However, we would rather make the repair. Please feel free to reach out to the Community Manager with any issues you may have.
                                  Review Author Icon

                                  Resident 747894

                                  Verified Resident 2020

                                  2/26/2020

                                  So far everything has been great. Move-in went very smoothly and my leasing staff was informative and knowledgeable. The few problems that I've had has been corrected mostly by the maintenance that have been kind and professional

                                    Manager

                                    2/28/2020

                                    The Preserve at Terrell Mill
                                    We appreciate your response and the 4 stars. We will continue to provide the best service to you as we can. Should yo have any issues in your apartment you may email us using your sight plan app. If you do not have the app. contact our leasing office and we will walk you through downloading the app. thank you.
                                    Review Author Icon

                                    Resident 745521

                                    Verified Resident 2019 - 2020

                                    2/18/2020

                                    Location is absolutely unbeatable. That being said, the gated entry has been broken for over 10 months, leading to serious safety concerns with stolen mail, peeping toms, and stolen packages. The maintenance staff is fantastic, arriving quickly and dedicating to fully solving any issues.… See More >
                                      Manager

                                      2/18/2020

                                      The Preserve at Terrell Mill
                                      We apologize for the broken gates, and any rude feedback you may have received from our leasing staff. We strive to provide the best customer service possible when interacting with our residents. We appreciate you for bringing this to our attention and we are currently working with a company to have the gate repaired in the next 60 days. We are also working with the local post office to have the mailboxes repaired and as a courtesy, we have offered to have your mail pick up in the office for your convenience.
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                                      Resident 655923

                                      Verified Resident 2019 - 2020

                                      2/12/2020

                                      Community is good. But security not good. The gate is always open. Maintenance is bad and unprofessional. Management don't seem to care about your problem. They will just listen to your problem but never take any action.

                                        Manager

                                        2/14/2020

                                        The Preserve at Terrell Mill
                                        Thank you for sharing your experience. Please know that this review has been shared with the Regional Manager.
                                        Review Author Icon

                                        Resident 101439

                                        Verified Resident 2019 - 2020

                                        2/11/2020

                                        I have enjoyed living in the community thus far. I would definitely recommend this property to a friend. The grounds are kept clean and whenever I have a maintanence issue it has always been handled quickly.

                                          Manager

                                          2/16/2020

                                          The Preserve at Terrell Mill
                                          Thank you for the positive response and the 4 stars. We offer referral bonuses should you decide to recommend a friend. Just make sure they mention your name on the day they visit the community.
                                          Review Author Icon

                                          Resident 742523

                                          Verified Resident 2020

                                          2/6/2020

                                          Kalifa has been amazing with communicating with me & assisting with me finding a new home. I initially inquired about the apartment in November and was due to move in February. She answered all of my questions, was able to get me moved… See More >
                                            Manager

                                            2/16/2020

                                            The Preserve at Terrell Mill
                                            Thanks for the nice comment about Kalifa. She is one of our star leasing agents. We appreciate the 5 stars.
                                            Review Author Icon

                                            Resident 740361

                                            Verified Resident 2018 - 2020

                                            1/29/2020

                                            I'm tired of this survey. I am tired of this. I've been dealing with since before Thanksgiving!! My holidays were ruined. What else do YOU need from me??? Xxcccccccccxxxxxxxx_xxxxxxxxxxxxxxxxxxxxcxxxxxx

                                              Manager

                                              1/31/2020

                                              The Preserve at Terrell Mill
                                              The surveys are to let us know how you feel about the service we are providing when there is a work order requested. We want to make sure you are satisfied with our work and if you are not we want to make an effort to improve our service.
                                              Review Author Icon

                                              Resident 739855

                                              Verified Resident 2018 - 2020

                                              1/28/2020

                                              I really like my apartment, and the whole condo! as a person they are kind, the Pscina is great! the location is good. the neighbors are cool! whenever something goes wrong they fix it as soon as requested

                                                Manager

                                                1/31/2020

                                                The Preserve at Terrell Mill
                                                Thank you for the 5 rating. We are happy to here that you like your apartment home.
                                                Review Author Icon

                                                Resident 739794

                                                Verified Resident 2020

                                                1/27/2020

                                                The day I moved in my apartment there were roaches all over my kitchen, especially coming out of my sink. There seems to be an infestation that was missed during the cleanup and apparent renovation of this apartment.

                                                  Manager

                                                  1/31/2020

                                                  The Preserve at Terrell Mill
                                                  Please reachout to the Property Manager regarding the issue. I'm sure this can be taken care of. We apologize for this happening to you.
                                                  Review Author Icon

                                                  Resident 735872

                                                  Verified Resident 2019 - 2020

                                                  1/13/2020

                                                  Gabriella from leasing center is really helpful and nice! We are happy with her work. Everything was fine to move in and our apartment is pretty, clean and renewed. But we still don't have our trash can and our gate card !

                                                    Manager

                                                    1/24/2020

                                                    The Preserve at Terrell Mill
                                                    Thank you for your review. We are happy to hear that one of our team members has been so helpful. We will look into the issue with your trash can and gate card.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Garage
                                                    • Off Street Parking Available
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                      Restrictions: No aggressive breeds
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Accessible Features
                                                    • Additional Storage
                                                    • Air Conditioning
                                                    • Business Center
                                                    • Carpet
                                                    • Clubhouse
                                                    • Courtyard
                                                    • DishWasher
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Grilling Area
                                                    • High-Speed Internet
                                                    • In-sink Kitchen Disposal
                                                    • Large Closets
                                                    • Media Center or Movie Theater
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Patio
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool
                                                    • Public Transportation
                                                    • Recreation Room
                                                    • Refrigerator
                                                    • Short Term Lease Available
                                                    • Smart Thermostats
                                                    • Stainless Steel Appliances
                                                    • Sundeck
                                                    • Vinyl Flooring
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                                                    Leasing

                                                    The Preserve at Terrell Mill Apartments is the apartment you ve been looking for in Marietta, GA. With comfortable one- and two-bedroom homes complete with washer and dryer connections, fireplaces, and spacious closets, you re guaranteed to find a place to live with a lifestyle to love. What s more, as a member of the community you ll also have access to our fully-equipped fitness center and two resort-style pools. Find a home at The Preserve at Terrell Mill Apartments, where living more is the new standard.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 10:00 AM - 06:00 PM
                                                    • Tuesday - Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: 10:00 AM - 06:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    BH Management Services, Inc.

                                                    D+
                                                    D+
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Who manages The Preserve at Terrell Mill ?
                                                    BH Management Services, Inc.
                                                    What is the pet policy at The Preserve at Terrell Mill ?
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    Restrictions: No aggressive breeds
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    The Preserve at Terrell Mill

                                                    March 2024

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                                                    The Preserve at Terrell Mill is a 550 - 1,300 sq. ft. apartment in Marietta in zip code 30067. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,044 - $1,955. Nearby cities include Smyrna, Vinings, Kennesaw, Sandy Springs, and Mableton.

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