What are noise levels like at Waterford Landing?

The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Waterford Landing?

The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is Waterford Landing?

The community is rated 3.5/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.1/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3.8/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 72.92% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 51.46 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?

Ready to get out and find your next apartment? Please call, email, or text our leasing office to schedule your in-person or personalized virtual tour TODAY! Don’t forget to check out our website for more information about our vibrant community!

Ratings & Prices for Waterford Landing, McDonough, GA

Renter Ratings

Noise	N/A
Grounds	4
Safety	3.5
Office Staff	4
Maintenance	3.8
Neighborhood	4.1
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	48

Manager's Review Engagement

Percentage of reviews responded to	72.92%

Manager's Review Reply Time

Average time to respond to reviews	51.46 days

Ratings & Reviews (169 Reviews)

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Verified Resident 865652 • vrp • 2020 - 2021

01/21/2021

The office staff, especially Tenita, is very polite and helpful. When I had to use maintenance service they came out in a timely manner and fixed the problem. The grounds are well maintained and it is a nice/quiet community. The apartments are spacious, clean and up… See More

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Verified Resident 810267 • vrp • 2020 - 2021

Updated Review

01/21/2021

My experience has not been good at all. Management does not care to help solve problems. There is a lack of customer service skills. I would suggest classes to help improve the customer service skills of the property managers that have been assigned. See More

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Previous Review

· 09/10/2020

Verified Resident 865651 • vrp • 2020 - 2021

01/21/2021

I have the apartment from HELL!. Every other week something is wrong. I have put in the 15 work orders and I only been here 3months. I love my apartment and the community but am tired of ---- going wrong. I'm on the edge of canceling… See More

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Verified Resident • vrp • 2020 - 2021

01/19/2021

The staff is very friendly and professional. The move in was process was easy and and there were no issues with after move in. The property is well maintained. Parking is never a problems. We like our new home and neighbors. See More

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Waterford Landing Manager

01/20/2021

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Verified Resident 813180 • vrp • 2016 - 2021

Updated Review

01/18/2021

Not a bad community. Only available apartments for the Union Grove Schools. Friendly office staff and quiet neighborhood. Conveniently located close to the interstate and shopping venues. Very strategically placed and in a prime location.

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Previous Review

· 09/10/2020

Verified Resident 673469 • vrp • 2017 - 2021

Updated Review

01/18/2021

Somewhat quiet but starting to notice new tenants aren't careful about trash in the parking lots. The maintenance team sometimes don't complete the job they were called for. Otherwise, I have enjoyed my stay at Waterford and would recommend a referral.

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Previous Review

· 09/10/2020

Verified Resident 716066 • vrp • 2019 - 2021

Updated Review

01/18/2021

The front/leasing office is unprofessional and unhelpful to say the least. Just to get maintenance to come out and do the bare minmum is a task. I would not recommend this apartment. Also, the lease renewal offer I received was 400 more per year. Which is… See More

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Previous Review

· 09/10/2020

Verified Resident 864354 • vrp • 2018 - 2021

01/18/2021

I have submitted numerous requests for work orders, some were met satisfactorily and others were not really even addressed. Every time it rains, I get soaked because the gutters are so clogged in front of the stairway and over my patio. There are more cars than… See More

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Verified Resident 810653 • vrp • 2020 - 2021

Updated Review

01/18/2021

Overall it is a good place to live. It is a fairly quiet area. The only concern for me is that if you pay your rent "too early" on the day rent is due, you will get a letter saying there's a balance in your account.… See More

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Previous Review

· 09/10/2020

Verified Resident 864263 • vrp • 2017 - 2021

01/18/2021

We feel the rent has increased considerably since initial move in Decemeber 2017. Also, a lot of extra fees or excessive fees for water bills or trash/ pest control. Valet Trash which as residents we are mandated to pay for wether we use the service. When… See More

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Verified Resident 661800 • vrp • 2019 - 2021

Updated Review

01/18/2021

Great place to call home!!! And I love how the kids have a park to play at now. It's much safer than playing in the parking lot like in the past. I love the the salt pool and all the other amenities that Waterford Landing has… See More

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Previous Review

· 09/10/2020

Verified Resident 818743 • vrp • 2015 - 2020

09/15/2020

Too much mold and Mildred in the apartment and too much leaks. It is spacious . Like the grace period for to pay your rent. It would be nice to have a place to dump large items 2 time a year instead of telling residents not… See More

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Waterford Landing Manager

09/16/2020

Thank you again for taking the time to let us know how we did. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Verified Resident 818120 • vrp • 2020

09/14/2020

Staff is all very nice and helpful. The apartment complex is kept up well as far outdoors shrubs and grass. However, not all my appliances were working like they should and when certain lights are turn on you hear it struggle or pop. It's nice but… See More

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Waterford Landing Manager

09/16/2020

Verified Resident 818120, your satisfaction is our top priority.

Verified Resident 817405 • vrp • 2020

09/14/2020

Living here has been great! I moved here from California, so there was a steep learning curve, but the staff has been very helpful and patient with me. Maintenance staff is really great. They respond so quickly! They keep everything clean and looking nice. The building… See More

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Waterford Landing Manager

09/16/2020

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Verified Resident 817015 • vrp • 2018 - 2020

09/13/2020

My experience was pleasant. The office staff were first class . They were very helpful and supportive. They took care of things needed in a timely fashion. They seemed to care about the residents. I especially want to compliment and thank Shani. I have one complaint.… See More

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Waterford Landing Manager

09/16/2020

Thank you again for taking the time to let us know how we did. Please note that any staff members prior to IRT taking over on October 11, 2018 are not at all any reflection on IRT as it was a different company. Please call the office if you would like to discuss.

Verified Resident 816470 • vrp • 2019 - 2020

09/11/2020

My experience at Waterford Landing Apartments has been wonderful, the staff has excellent customer service skills and they handle your concerns in a timely manner. The grounds are kept clean and it is quiet. See More

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Waterford Landing Manager

09/16/2020

We appreciate your positive review about your recent experience with us!

Verified Resident 816421 • vrp • 2020

09/11/2020

Move in was awesome with the Shani! Very pleasant and informative. Maintenance team for my building is always nice and on time with no attitudes. Grounds are okay, mail area in the front of the building can use a little TLC! See More

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Waterford Landing Manager

09/16/2020

Hello Verified Resident 816421, we appreciate you taking the time to leave us this feedback.

Verified Resident 816393 • vrp • 2017 - 2020

09/11/2020

The community is great. It's always clean and maintained very well. The office is staff is very nice and helpful. I would recommend the community to family and friends. I have had an overall great experience here.

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Waterford Landing Manager

09/16/2020

Hi Verified Resident 816393, thank you so much for your positive comments about Waterford Landing Apartment Homes!

Verified Resident 813216 • vrp • 2020

09/07/2020

My experience has been great so far. The staff has been wonderful the Neighborhood is great the people that live in the neighborhood are friendly I'll look forward to spending maybe another year or two here.

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Waterford Landing Manager

09/09/2020

Verified Resident 813216, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Waterford Landing Apartment Homes

Verified Resident 813062 • vrp • 2020

09/07/2020

Rent is high and the actual space is spacious however, there's a lot of bugs and you can see a poor paint job and taking care of items included in the house like toilet. Mirrors are poorly placed and falling apart. They are nice though.

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Waterford Landing Manager

09/09/2020

Here at Waterford Landing Apartment Homes, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (770) 898-9595 to discuss ways we can better serve you in the future. .

Verified Resident 812440 • vrp • 2020

09/06/2020

The apartment community is very quiet and clean. The management is very responsive to all your needs. The apartments are a little order but I appreciate the space in older apartments. The apartment is located in a very great location in the McDonough/Stockbridge area.

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Waterford Landing Manager

09/09/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Verified Resident 810814 • vrp • 2019 - 2020

09/01/2020

Overall experience i love the apartment complex but maintenance is horrible, plumbing from commodes wait you up in the middle of the night. No water pressure in the shower. Spiderwebbed and spiders everywhere.

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Waterford Landing Manager

09/13/2020

Verified Resident 810814, thanks for taking the time to leave a review.

Verified Resident 810788 • vrp • 2013 - 2020

09/01/2020

Fair...It went from great to crap and back to fair. Landscaping sucks. Overgrown shrubs the workers don't care about nor no one goes behind them. Used to have nice Zoysia grass on the far left walking area , now it's getting overgrown with Crab grass. Awful… See More

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Waterford Landing Manager

09/13/2020

Verified Resident 810788, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Waterford Landing Apartment Homes.

Verified Resident 810731 • vrp • 2018 - 2020

09/01/2020

At first it was great but then I started having a pest problem/roaches. This has been an ongoing problem for over a year. I had to clean out all my cabinets, drawers and closets for the apartment to be bombed. I still have a roach problem.… See More

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Waterford Landing Manager

09/13/2020

It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

Verified Resident 810698 • vrp • 2018 - 2020

09/01/2020

Average , this community not bad in general but need more attention to security and selection of tenants. Management and stuff is tying to do all the best but sometimes it depends on the residents to keep community clean and safe. See More

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Waterford Landing Manager

10/30/2020

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Features & Amenities

Laundry

Clothes Care Center

Washer/Dryer

General

24-Hour Emergency Maintenance

24-Hour Management Availability

ADA Accessible

Additional Storage

Balcony or Patio

Basketball Court

Bay Window with Views

Brand New Community Clubhouse and Lounge

Ceiling Fan

Childcare

Clubhouse

Concierge

Door Attendant

Faux Wood Flooring

Fireplace

Garden Tubs

Gated Access

Group Exercise Classes

Outdoor Lounge with Fireplace

Playground

Private Off-leash Dog Park

Renovated Floorplans

Resident Car Care Center

Short Term Lease Available

Spacious Floorplans with Walk-in Closets

Stainless Steel Appliances

Tennis Court

Valet Trash Service

Vaulted Ceilings and Crown Molding

Pets

Dogs Allowed
Fee: $350
Rent: $15
Restrictions: Breed restrictions apply. Talk to your leasing team for details.
Pet Limit: 2
Comments: We are a pet-friendly community with no weight limit. Pet rent is per pet. Fee for a second pet is $250.

Cats Allowed
Fee: $350
Rent: $15
Restrictions: Breed restrictions apply. Talk to your leasing team for details.
Pet Limit: 2
Comments: We are a pet-friendly community with no weight limit. Pet rent is per pet. Fee for a second pet is $250.

Floor Plans & Pricing