Number of reviews in the past 365 days | 7 |
Percentage of reviews responded to | 85.71% |
Average time to respond to reviews | 30 days |
Contact Property
Deerfield Village Apartments
13085 Morris Road
Milton, GA 30004
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 7 |
Percentage of reviews responded to | 85.71% |
Average time to respond to reviews | 30 days |
Thanks for taking a moment to bring your concerns to our attention. It's important to us that you're comfortable in your home and we're disappointed to learn that this wasn't your experience in our community. We appreciate your patience and would like the chance to go over our pest control options that we have available. When you have a moment, contact our team at [email protected] and we'd be more than willing to get a conversation started as soon as possible. Sincerely, The Deerfield Village Management Team
Thank you for sharing. We understand your frustration surrounding these challenges. It's our goal to ensure you're as comfortable as possible in your home. Our team is working around the clock to ensure all resident requests are handled in a timely manner. We encourage you to follow up with us directly at [email protected], and we'd be happy to take a closer look at what went wrong. We hope to turn your experience around as soon as possible. Sincerely, The Deerfield Village Management Team
Thank you for sharing your feedback with us. Our team strives to provide an enjoyable community for all, so we're disappointed to read that you've experienced the contrary. We'd like to take some time to turn your experience around as our team is always available to you. Please don't hesitate to contact our office at [email protected], and we'd be happy to set aside some time to chat. Sincerely, The Deerfield Village Management Team
Dear Resident, we're disappointed that we weren't able to deliver a 5-star experience. We would love a second chance to make things right and welcome you to our office at any time for any concerns, questions or requests that you may have. Thank you, and we look forward to working towards making you happier and more comfortable in your home. Sincerely, Theresa A., Community Manager [email protected]
Hi there, thank you for sharing your experience. We're delighted to know that our excellent service has encouraged you to reside at Deerfield for the past 13 years. We truly appreciate your feedback and we hope to have you as a happy resident for many more years to come! Best Regards, Theresa A., Community Manager [email protected]
Hi Krishna, thanks for your great review and your recommendation! We love reading that you've experienced high-quality service from Derrick and our maintenance team, and we'll be sure to let them know you mentioned them. We're happy to provide you with a wonderful community and look forward to continuing to exceed your expectations for years to come! Best Wishes, Theresa A., Community Manager [email protected]
Thank you for sharing your thoughts about Deerfield Village! Our team understands how important it is to keep our community clean and well-maintained, and that's why we strive to successfully take care of any issues that come up. That's also why we make sure to provide all residents with helpful and accommodating service, so it's great to see that you have had positive interactions with our friendly staff like Derrick. Thank you for staying with our community, and best wishes in your new home! Sincerely, Theresa A., Community Manager [email protected]
We're happy that you enjoy our convenient location and helpful staff! Thank you for taking the time to provide us with this incredible review and rating. We'll be sure to keep up the great work! Sincerely, Theresa A., Community Manager - [email protected]
Thank you for your gracious review of Deerfield Village! We are excited to see you love our dog park, beautiful grounds, and helpful staff. Derrick and the rest of the staff are more than happy to assist you in feeling more comfortable here.
Thank you for your feedback, Rachael. We would appreciate the opportunity to learn more about your experience with us so we may work to improve your stay. At your convenience please stop by our office so we may discuss any concerns or suggestions you may have regarding this. We look forward to connecting.
Thank you for your stellar review on our community and for highlighting Derrick and the rest of our incredible team! If there is anything else you need, please let us know. We appreciate having you as one of our amazing residents and thank you for choosing Deerfield Village!
Thank you for sharing your experience! As you know, the comfort of our residents always comes first. We appreciate that you've highlighted Derrick and we're confident that you will continue to experience the same high-quality service from us throughout your time here. Welcome home!
We are glad that you and your family love it here at Deerfield Village! Derrick and the rest of the team are more than happy to provide you with impeccable service and a comfortable atmosphere. Thanks for choosing our community and please let us know if there is ever anything we can do for you!
We are excited to read about great experiences with our team and the community's convenient location! At Deerfield Village, we strive to provide the best in apartment living so we are glad that your experience has reflected that goal. Derrick and the rest of the team look forward to continuing to exceed your expectations with speedy maintenance and our convenient package center. Thanks for choosing our community!
Thanks for highlighting our friendly and responsive team! Derrick and the rest of the team are happy to serve you whenever you need help. Thanks for choosing Deerfield Village!
Thank you for giving us a 5-star rating! Derrick and the whole staff are happy to see that you have enjoyed nothing but great service from them. It makes us happy to know that you're having such a wonderful experience at Deerfield Village!
Thank you for your valuable feedback, Akanksha. We would love to resolve your concerns with the gate and listen to your suggestions for relocating wildlife if they were to come near the property. We invite you to come to the office to give us more insight. Thank you for choosing Deerfield Village!
Thank you for the terrific 5-star rating and compliments of Deerfield Village! Naskika and the whole team are ecstatic to see that you've loved being a part of our community these past 3 years. We look forward to keeping up the fantastic work and thank you for choosing to stay in our community!
Thank you for the positive feedback and suggestion! Derrick appreciates this awesome highlight and so does the rest of our team. Feel free to come to our office and let us know where you'd like to see more greenery. Thanks for choosing Deerfield Village!
Thank you for complimenting our staff and community, Samara. Derrick and the rest of the team are happy to provide you with friendly and efficient service so that you can focus on being comfortable in this amazing environment. Thanks for choosing Deerfield Village!
Thank you for these incredibly gracious words and a 5-star rating, Zameer! We are happy that you've enjoyed your interactions with our staff and that you're loving our convenient location. We appreciate our awesome residents such as yourself!
We are so happy that you are enjoying your time at Deerfield Village these past five years. We appreciate your compliments of our community and staff. Nashika and the rest of the team are grateful for your recommendation and have been glad to create this atmosphere that you enjoy so much.
What a kind shout out to Derrick and the rest of our hardworking maintenance team at Deerfield Village! Thanks for the review and we'll definitely keep up the 5-star job.
Thank you for this amazing 5-star rating and the kind words regarding our staff. We are happy to hear that any maintenance you've needed has been handled promptly and effectively! Thanks for your recommendation!
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Deerfield
Deerfield Village features 1, 2, and 3 bedroom apartments in a gated community in Alpharetta, GA. Our luxury amenities include a top of the line fitness center, two swimming pools, an entertainment area, and more. Combined with upgraded apartment homes and an exceptional location, Deerfield Village is the standard for elevated living.
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Contact Property
Deerfield Village Apartments
13085 Morris Road
Milton, GA 30004