Review History for GabbyEnglish

The Grove on Southlake Apartments


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GabbyEnglish

Resident 2019

8/1/2019

This is one of the most money hungry places to live. DO NOT LIVE HERE! It's a beautiful community kept cleaned by one little old man who does a great job but that's the only PRO. It's suppose to be a gated community but the gate is always open. They try to get you and say it comes with all these great amenities like a laundry room but the laundry room has NEVER worked my entire stay & I have brung this to management attention more than once and they have done nothing about it. The pool has been closed the entire summer and probably will remain closed because kids are starting back school as well as it's going to soon be getting chilly out. Around a certain time of the year the apartments start getting little nats all over the house but no one can tell us why. We've asked our neighbors and they've complained about the same thing. Management walks around the property barely acknowledging its residents you can barely get a "hello or good morning" from them. In my opinion they are now under new management and you see little improvements like we finally have better quality lights around the community so it's not pitch dark outside at night like it used to be but i wouldn't recommend anyone come and live here because they are over priced and cheat you out of a lot of the amenities they tell you they have. PLEASE GET IT TOGETHER!
    Manager

    8/9/2019

    The Grove on Southlake Apartments
    Gabby, we appreciate you informing us about the issues with the laundry room and the gate. We regret your disappointment involving these essential maintenance features. Your depiction of our team members monitoring our community concerns us as we strive to provide a positive living experience to all our residents. Please email us at mgrgroveonsouthlake@dayrise.com or stop by our office, so we can promptly resolve your concerns as soon as possible.

    Review 11 out of 64

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    The Grove on Southlake Apartments

    June 2024

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