#542 #1 #20

What is epIQ?

The Jackson

138 Greison Trail, Newnan, GA 30263
(203 Reviews & Surveys)
$1,449 - $2,334/mo

Move-In Specials

Move in by July 31st to Receive 1 Month Free PLUS Apply within 24-hours for Waived Administrative Fee

Reviews

(77)

4.3 rating

See Details

79 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1259763

Verified Resident 2024

7/4/2024

So far my experience at this community has been very heart warming and surrounded by good vibes. I feel very safe. The management team here knows how to make you feel good about yourself. They know how to deal with things.

    Manager

    7/5/2024

    The Jackson
    Your heartwarming review truly brightens our day! We're delighted to know you're enjoying the good vibes here at The Jackson. We value your safety and satisfaction, and our team prides itself on fostering such positive experiences. We look forward to continuing to exceed your expectations! Sincerely, Felicia, Community Manager
    Review Author Icon

    Resident 1257690

    Verified Resident 2023 - 2024

    6/20/2024

    Overall it's been a decent experience. I wasn't too excited about the management change, but it has not been too bad. The maintenance team has been helpful, and the office staff is nice. It will be nice to see what the improvements look like when they're finished.

      Manager

      6/20/2024

      The Jackson
      Hello, thank you for your valuable feedback! We're glad to hear that our maintenance team and office staff have been helpful and pleasant. We understand your concerns about the management change and assure you that we're working diligently to make this transition as smooth as possible. We're excited about the forthcoming improvements and would love to hear any suggestions you might have for enhancing your living experience. Looking forward to making your future experiences even better at The Jackson! Sincerely, Felicia J., Community Manager
      Review Author Icon

      Resident 1255839

      Verified Resident 2019 - 2024

      6/10/2024

      Work order requests are completed in a timely manner. Lease renewal process for current residents is simple with e-sign documents. Amenities for residents like the swimming pool and public grill are well-managed.

        Manager

        6/11/2024

        The Jackson
        Thank you for the outstanding review! We're thrilled to hear that you appreciate our efficient maintenance service and seamless lease renewal process. Your enjoyment of our well-kept amenities like the pool and public grill makes our day. We're committed to maintaining this level of service and look forward to enhancing your living experience at The Jackson even further. Sincerely, Felicia, Community Manager
        Review Author Icon

        Resident 1255056

        Verified Resident 2021 - 2024

        6/6/2024

        I have enjoyed living here with minimal complaints. I appreciate new management improvements. The office manager, however could improve her customer service skills and communicate in a way that is more effective.

          Manager

          6/6/2024

          The Jackson
          Thank you for your valuable feedback! It's great to hear that you've enjoyed your experience at The Jackson and appreciate the improvements we've made under new management. We're always striving to offer the highest level of service, so your comments regarding effective communication are well noted. We would love to hear more about your experience and any specific suggestions you may have. We look forward to making your future encounters even more pleasant! Sincerely, Felicia, Community Manager

          Updated Review

          Review Author Icon

          Resident 1248834

          Verified Resident 2022 - 2024

          5/4/2024

          W are 18 months and stay has been very satisfactory, I give it an A grade.The up grade has been very pleasing and all is well. The staff has been exceptional on all matters. I would recommend these apartments to anyone.

            Manager

            5/5/2024

            The Preserve at Greison Trail
            Thank you for your glowing review! We're thrilled that you've enjoyed your 18-month stay at Preserve at Greison Trail. Your kind words about our staff and upgraded apartments truly made our day. Your recommendation means the world to us. We're committed to maintaining this standard of excellence. Looking forward to many more satisfactory months with you! Sincerely, Felicia J., Community Manager
            Review Author Icon

            Resident 1248467

            Verified Resident 2019 - 2024

            5/2/2024

            The new management company has really made a ton of improvements, I get answers more quickly and my mail isn't constantly being stolen. They seem to care a lot more than the last management company, fortunately.

              Manager

              5/3/2024

              The Preserve at Greison Trail
              Thank you for sharing your positive experience at Preserve at Greison Trail! We're delighted that our management improvements have made a difference to you, particularly the timely responses and enhanced mail security. We're committed to keeping up this level of care and service. Looking forward to making your future experiences just as positive! Sincerely, Felicia J., Community Manager
              Review Author Icon

              Resident 1222913

              Verified Resident 2019 - 2024

              2/3/2024

              Spacious apartment, smaller community, great neighbors, close to everything. Nice pool, lots of trees. Garages available New staff is great. Maintenance is very helpful and quick to take care of problems

                Manager

                2/13/2024

                The Preserve at Greison Trail
                Thank you for your kind review. We really appreciate that your comments help other people who may be looking for feedback about living in the area. Please let us know if there is anything we can do to enhance your living experience here at Preserve at Greison Trail. Thank you once again for taking the time to let us know how we're doing! Sincerely, Felicia J., Community Manager
                Review Author Icon

                Resident 1220742

                Verified Resident 2024

                1/27/2024

                Very nice and quiet community nice apartment home the management teams are awesome they will take care of any concerns you have I would recommend living out here they also keep it clean and beautiful out here

                  Manager

                  1/27/2024

                  The Preserve at Greison Trail
                  We are so thrilled to see this five-star review! Thank you for taking the time to let us know that we're doing well. Please let us know if there's anything else we can do for you. Thanks again from all of us here at Preserve at Greison Trail. Sincerely, Kellie H., Community Manager
                  Review Author Icon

                  Resident 1218189

                  Verified Resident 2021 - 2024

                  1/18/2024

                  The property was really nice and well taken care of when I first moved in, the property has been sold and the new I company is not adjusting well. I am not happy with the new company. It's very hard to get the property manager to respond to my concerns. The assistant manager Veronica has been very kind and helpful.

                    Manager

                    1/19/2024

                    The Preserve at Greison Trail
                    We're sorry to see that you have not had a 5-star experience with us. Our goal is to provide the highest level of service for all of our residents, and we regret falling short of that for you. Please give us a call so that we may learn more about your experience and work to make the necessary improvements. Thank you very much. Sincerely, Kellie H., Community Manager

                    Updated Review

                    Review Author Icon

                    Resident 1212809

                    Verified Resident 2022 - 2024

                    1/18/2024

                    Everything has been wonderful. Property is continuously being upgraded and cared for. The staff and maintenance crew are exceptional and whenever an issue arises they are quick to address and resolve it.

                      Manager

                      1/18/2024

                      The Preserve at Greison Trail
                      We really appreciate your recommendation and five-star rating! It's wonderful to know how happy you are here and that you feel so taken care of by our staff. Thank you so much for taking the time to leave us this review. Have a great day! Sincerely, Kellie H., Community Manager
                      Review Author Icon

                      Resident 1212875

                      Verified Resident 2023

                      12/30/2023

                      The staff is wonderful, fast and thorough. Ms. Veronica helped me with application process, which was completed within a week, and I had a move in date scheduled! Ever since the move, I've had a few maintenance issues, but it was resolved within a day or two. Thank you!

                        Manager

                        12/31/2023

                        The Preserve at Greison Trail
                        Thank you for taking the time to leave us this review. We sincerely appreciate your feedback! If there is anything we can do for you, please don't hesitate to reach out. Our team here at Preserve at Greison Trail is always happy to help! Sincerely, Kellie H., Community Manager
                        Review Author Icon

                        Resident 1211235

                        Verified Resident 2023

                        12/23/2023

                        The place is extremely nice and pleasant, everyone in the community is nice and always wave. The staff is extremely friendly and is always willing to help whatever problem you have. I really love how fast maintenance were , to come look at my dishwasher when it went out.

                          Manager

                          12/27/2023

                          The Preserve at Greison Trail
                          We are delighted to read this 5-star review! We work hard to take great care of our residents and it nice to know that you notice... thank you. Best Jennifer
                          Review Author Icon

                          Resident 1210429

                          Verified Resident 2023

                          12/21/2023

                          Absolutely love this community! Very quiet and the staff and fellow residents are both very friendly. 10/10 for sure! Management has put A LOT of work into the property in the last year from repaving the parking lot, major landscaping overhaul, new roofs on ALL buildings as well as currently repainting every building. You can definitely tell that they genuinely care about their residents

                            Manager

                            12/27/2023

                            The Preserve at Greison Trail
                            We truly appreciate your 5-star review and highlighting all the improvements we are putting into our community. Thank you. Best, Jennifer
                            Review Author Icon

                            Resident 381652

                            Verified Resident 2020 - 2023

                            12/16/2023

                            It's quiet and peaceful and I feel really at home here. I have always had my issues taken care of in a very timely manner. I do not have any complaints about the community. Every team we have had had provided exemplary service.

                              Manager

                              12/17/2023

                              The Preserve at Greison Trail
                              Thank you so very much for this kind review. We are glad to know that you're so happy here at Preserve at Greison Trail! If there's ever anything you need, please don't hesitate to reach out. Again, we sincerely appreciate you taking the time to let us know how we're doing. Sincerely, Kellie H., Community Manager
                              Review Author Icon

                              Resident 1208365

                              Verified Resident 2019 - 2023

                              12/14/2023

                              My husband and I have lived here since 2019 when we first got married, it was our first apartment, first time every living together and on our own. At first management was great they always did little gifts and movie events, then it got a little bit bad I would have things break in the apartment and would call numerous times to get it fixed but not much happened. Recently however it's been great, I just put in a service request and THAT same day it was fixed. My husband and I have no plans on moving anytime soon.

                                Manager

                                12/14/2023

                                The Preserve at Greison Trail
                                Thank you so much for this wonderful review. We're so glad that you're enjoying life here at Preserve at Greison Trail once again and are finding our staff so helpful! Feedback like yours helps us know that we're doing well and we sincerely appreciate it! Thanks once again from all of us. Sincerely, Kellie H., Community Manager
                                Review Author Icon

                                Resident 1206735

                                Verified Resident 2022 - 2023

                                12/9/2023

                                Clean, well-kept, gated community. Maintenance is always a phone call away. Definitely best to call, rather than email. Call are answered and responded to properly,The sound between floors though loud

                                  Manager

                                  12/9/2023

                                  The Preserve at Greison Trail
                                  Thank you for taking the time to leave a review for us at Preserve at Gresion Trail. We're happy we could meet your expectations with our clean, well-kept community and prompt maintenance service. Your recommendation means a lot to us and we are happy to have earned it. Have a great day! Sincerely, Kellie H., Community Manager
                                  Review Author Icon

                                  Resident 1205867

                                  Verified Resident 2023

                                  12/7/2023

                                  The community is very quiet and the staff is very professional and friendly. The apartments have very nice space and the amenities are a plus. When calling the office during hours you will always talk to a staff that are willing to solve your problems or issues.

                                    Manager

                                    12/7/2023

                                    The Preserve at Greison Trail
                                    Thank you for taking the time to leave us this review here at PReserve a Greison Trail. We sincerely appreciate your feedback about our amenities, staff, and ambiance! If there is anything we can do for you, please don't hesitate to reach out. Our team is always happy to help! Sincerely, Kellie H., Community Manager
                                    Review Author Icon

                                    Resident 1203736

                                    Verified Resident 2023

                                    11/30/2023

                                    I love loving here! Everyone is really friendly. They keep the property super clean and they answer work orders in a timely fashion. Love the amenities as well. It's also very quiet usually especially at night

                                      Manager

                                      12/1/2023

                                      The Preserve at Greison Trail
                                      Your recommendation brightened our day! We're thrilled to hear that you're happy with your living experience here at Preserve at Greison Trail, and we're grateful for your support. Should you ever need anything, please don't hesitate to reach out. Thanks again! Sincerely, Kellie H., Community Manager
                                      Review Author Icon

                                      Resident 1203594

                                      Verified Resident 2020 - 2023

                                      11/30/2023

                                      It has been great and I Love the new updates to the property. The staff are really knowledgeable and helpful. Everytime I reach out there is an immediate response. I recently placed a service call and within minutes someone was out

                                        Manager

                                        11/30/2023

                                        The Preserve at Greison Trail
                                        We're delighted to hear you're enjoying the recent updates to our property and that our staff has been so attentive and responsive to your needs. Providing prompt service is a priority for us, and we're glad to have met your expectations. Should you require any further assistance or have more feedback to share, please feel free to reach out. We're here to ensure your experience remains top-notch! Sincerely, Kellie H., Community Manager
                                        Review Author Icon

                                        anonymous

                                        Resident 2023

                                        10/20/2023

                                        My experience moving in was overall amazing. Ms Veronica was my leasing agent and she was very professional and she was very sweet. She made sure everything was ready for us to move in. I Also would like to thank the maintenance Guy Emarione he was very helpful and sweet. He welcomed us into the neighborhood and made sure that everything was together in my apartment. I would like to thank you to the both of them. They both was amazing

                                          Manager

                                          10/20/2023

                                          The Preserve at Greison Trail
                                          Welcome to our community! Thank you so much for your 5-star review! We will be sure to share your comments about Veronica and Emarione. Please let us know if you need anything else to get settled in. Best, Preserve at Greison Team
                                          Review Author Icon

                                          anonymous

                                          Resident 2022 - 2023

                                          8/17/2023

                                          Mold is a big issue .The Apartment buildings need to be renovated. The apartment staff is not concerned about your safety and issues. I felt like I was living in the projects again. Please don’t waste your time and money with these people.

                                            Manager

                                            8/23/2023

                                            The Preserve at Greison Trail
                                            We are disappointed to read your review since our goal is to take care of our residents. Please contact us directly at pgtmanager@carterhaston.com to discuss your concerns. Sincerely, Keyonna, Community Manager
                                            Review Author Icon

                                            anonymous

                                            Resident 2023

                                            3/23/2023

                                            Mold issues and car break ends, etc.

                                            Renovations are needed to improve the apartments. The staff are only concerned about the property itself and not the tenants. It’s very difficult to get any repairs done. Please don’t waste your time moving into this apartment complex.

                                              Manager

                                              8/16/2023

                                              The Preserve at Greison Trail
                                              .Hello, we are Carter Haston, new management company for Preserve at Greison Trail. Keyonna is the manager and we would love to have you stop b the office to say hello and let us know of any concerns you have. We look forward to connecting with you soon.
                                              Review Author Icon

                                              anonymous

                                              Resident 2022

                                              11/18/2022

                                              Great apartments to rent

                                              Great place to live and ms Pam in the leasing office is awesome! nice quiet community. Great place for dogs as well. There is also a great walking trail down the street that has a bike trail as well and you can also walk your dogs.

                                                Manager

                                                8/16/2023

                                                The Preserve at Greison Trail
                                                Thank you!
                                                Review Author Icon

                                                anonymous

                                                prospectiveVisited 2022

                                                11/18/2022

                                                Excellence

                                                I visited the apartment complex a few weeks ago to inquire about the establishment. Ruby was very sweet and gentle. She answered all of my questions and assured me that the process was smooth. I enjoyed her jokes and her personality. I love the place already! Thanks Miss. Ruby

                                                  Manager

                                                  8/16/2023

                                                  The Preserve at Greison Trail
                                                  Thank you for your 5 star review!
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2021 - 2022

                                                  6/13/2022

                                                  Don’t waste your time and money

                                                  My lease couldn’t end soon enough (ended June/ 2022). This was the most disorganized, inconsistent, and honestly not a place I’d spend another penny. For as much as rent is my dishwasher didn’t work, a work order had been placed months ago, still don’t work, my ice maker didn’t work, work order had been placed (maintenance came in seen ice in the tray and left, I get ice from my neighbor), my belongings were stolen, the management is horrible and always have attitudes. The water is always mildewing, can’t ever keep the mold out of the toilets and showers, no matter how often you’d clean. Paid for month extermination for bugs and no one ever came, I treated my apartment myself. Some of my lights would flicker and cut out all the time. Car break-in’s, and much more. I am glad my experience at this apartment complex is now over!

                                                    Manager

                                                    8/16/2023

                                                    The Preserve at Greison Trail
                                                    ...

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    PA1-R

                                                    1 Bed, 1 Bath | 734 sq. ft.

                                                    $1,449 - $1,549

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    PA2-R

                                                    1 Bed, 1 Bath | 772 sq. ft.

                                                    $1,510 - $1,610

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    PA3-R

                                                    1 Bed, 1.5 Baths | 1,000 sq. ft.

                                                    $1,746 - $1,761

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.5

                                                    Office Staff

                                                    4.4

                                                    Maintenance

                                                    4.6

                                                    Neighborhood

                                                    4.8

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    21

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.62 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $400 ~ 400. Restrictions: We welcome pets here at Preserve at Greison Trail! We have a two-pet maximum. With each pet there is a $400 non-refundable pet fee and a monthly rent per pet of $25. Please speak with management regarding breed restrictions.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $400 ~ 400. Restrictions: We welcome pets here at Preserve at Greison Trail! We have a two-pet maximum. With each pet there is a $400 non-refundable pet fee and a monthly rent per pet of $25. Please speak with management regarding breed restrictions.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Gated Access
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Come home to comfort at The Jackson Apartments in downtown Newnan, GA. As a resident of our community, you will enjoy access to modern conveniences and resort-style amenities, including an expansive swimming pool, state-of-the-art fitness center, and concierge services. When entertaining is on the agenda, you can take advantage of our resident clubhouse with fill kitchen, billiards, TVs, and multimedia theater. It s the perfect space to host family, friends, neighbors, and colleagues.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Carter Haston Real Estate Services

                                                    A
                                                    A
                                                    Communities
                                                    65

                                                    Questions & Answers (2)

                                                    Anonymous
                                                    Asked on: 10/14/2021
                                                    Q: MY DAUGHTER HAS BAD ASTHMA AND THE MAN ABOVE AND THE OTHERS THAT LIVES THERE ARE CONSTANTLY SMOKING WEED!!!! THE SMELL IS ALL OVER MY APARTMENT AND IRRITATES MY DAUGHTER. I LIVE IN BUILDING 6 AND HE APPARENTLY WORKS AT DOMINOS AND UPS. I HAVE ASKED THEM TO PLEASE STOP BUT NOTHING. SO NOW I AM CALLING THE POLICE!!!!
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?
                                                    Anonymous
                                                    Answered on: 04/10/2018
                                                    A: Yes, particularly if they have no conscience then you will hear loud music between 10 p.m. to 3 a.m.; they will have club type parties; you will hear heavy feet of the apartment above AND BELOW somehow. You may even have the pleasure or distress of hearing someone either having sex or listening to porn at least twice. In addition, a few times someone will be in a rush and they'll go barging down the stairwell and you will hear that as well.

                                                    Frequently Asked

                                                    Based on 203 number of votes by renters, The Jackson is currently rated 4.3 out of 5 stars.
                                                    The Jackson is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    The Jackson is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    The Jackson is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    The Jackson is rated 4.5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    The Jackson is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Jackson is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 1.62 days to their community reviews in the past year.
                                                    Carter Haston Real Estate Services
                                                    Cats Allowed
                                                    Fee: $400 ~ 400
                                                    Restrictions: We welcome pets here at Preserve at Greison Trail! We have a two-pet maximum. With each pet there is a $400 non-refundable pet fee and a monthly rent per pet of $25. Please speak with management regarding breed restrictions.
                                                    Dogs Allowed
                                                    Fee: $400 ~ 400
                                                    Restrictions: We welcome pets here at Preserve at Greison Trail! We have a two-pet maximum. With each pet there is a $400 non-refundable pet fee and a monthly rent per pet of $25. Please speak with management regarding breed restrictions.
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Move in by July 31st to Receive 1 Month Free PLUS Apply within 24-hours for Waived Administrative Fee

                                                    Contact Property

                                                    The Jackson

                                                    July 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    31
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    The Jackson is a 734 - 1,460 sq. ft. apartment in Newnan in zip code 30263. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,449 - $2,334. Nearby cities include Peachtree City, Palmetto, Fairburn, Fayetteville, and South Fulton.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.