Review History for anonymous

Ashford 6860


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anonymous

Resident ā€¢ 2018 - 2019

7/1/2019

When I first moved into this community, the salesperson, Oscar was extremely ecstatic to show me the home. It's a nice community on the outside. The parking situation is decent. Designated parking spaces for residents and visitors would be nice. There are a lot of vans with ladders which take up A LOT of space, and they generally park in the front. Also, the pool is barely open. It looked nice for a newly renovated apartment. Oscar told me there wasn't a big bug issue (I stay on the top level) but that clearly was not the case. 3 months after moving in, I started noticing roaches in my apartment (the ones I could see...at that). I called them several times and they had someone come out and "spray". In addition, I bought my own spray and roach traps to eliminate the issue. It is absolutely disgusting to wake up to baby roaches...MULTIPLE baby roaches in one day. I vacuum and clean my apartment often. I have even seen a roach in my bathroom and room which is even more filthy because I am sleeping in that environment. On top of that, when I spoke to Oscar to message corporate, he tried his best to get me to not do that, but I honestly don't care anymore. They probably won't care either...everyone just wants their money at the end of the day. *the roach pictures below are only a FRACTION of the roaches I am able to take pictures of...sometimes I don't have the time or energy to document every single roach, but BEWARE..there are more My opinion: Spend a little extra on rent for the apartment or spend A LOT out of your pocket for pest control. Please feel free to email me at
Manager

7/2/2019

Ashford 6860
Thank you for this feedback. We're sorry to hear that you're not completely satisfied with your stay here at Ashford 6860. It's important that we address maintenance concerns in a timely manner, and it's also important that we give our residents the customer service they expect and deserve. Please give us a call at 833-390-4472 when you get a moment so we can discuss your concerns and move forward on solutions. Thank you.

Review 2 out of 74

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Ashford 6860

March 2024

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