Canopy by Cortland
#19,972 #16 #1,123

What is epIQ?

Canopy by Cortland

1635 Pirkle Road, Norcross, GA 30093
(294 Reviews)
$925 - $1,543/mo

Move-In Specials

One bedroom/One bathroom apartments starting at $900. *Limited time only.

Floor Plans & Pricing

1 Bedroom

The Red Oak

1 Bed, 1 Bath | 670 sq. ft.

$925 - $1,113

11 Available Units

See Floor Plan Details

The Scarlett Oak

1 Bed, 1 Bath | 722 sq. ft.

$1,020 - $1,206

9 Available Units

See Floor Plan Details

The Elm

1 Bed, 1 Bath | 760 sq. ft.

$1,030 - $1,216

8 Available Units

See Floor Plan Details

2 Bedrooms

The Birch

2 Beds, 1 Bath | 916 sq. ft.

$1,098 - $1,331

9 Available Units

See Floor Plan Details

The Bradford

2 Beds, 2 Baths | 1,036 sq. ft.

$1,135 - $1,410

8 Available Units

See Floor Plan Details

The Hickory

2 Beds, 2 Baths | 1,024 sq. ft.

$1,082 - $1,346

6 Available Units

See Floor Plan Details

3 Bedrooms

The Poplar

3 Beds, 2 Baths | 1,232 sq. ft.

$1,311 - $1,543

2 Available Units

See Floor Plan Details

The Buckeye

3 Beds, 2 Baths | 1,250 sq. ft.

$1,286 - $1,530

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D+

Review Ratings

Noise

2.0

Grounds

2.0

Safety

1.0

Office Staff

1.0

Maintenance

2.0

Neighborhood

3.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Canopy by Cortland Reviews

(291)

3.5 rating

See Details

294 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Johnny_H591

prospectiveVisited 2023

9/19/2023

Canopy Glenn operates based on lie, disrespectful and irresponsible.

Irresponsible staffs and general manager. I can’t believe how they stay in business and how many more family to be their victim. Why isn’t anybody over see their poor management? They lead me to believe that they have a unit available and be ready for… See More>
    Review Author Icon

    anonymous

    Resident 2019 - 2022

    9/10/2022

    WARNING! Do not move here!!!!!

    !!WARNING!! DO NOT MOVE HERE!! I could not wait until my lease was up so I could make this review. I stayed here for 3 years and after the first year everything went down heel! Especially this past year! The leasing staff is terrible! Rude,… See More>
      Review Author Icon

      Teede

      Resident 2019 - 2022

      4/30/2022

      PLEASE DO NOT MOVE HERE…. THANK ME NOW!

      This is my second Google review because the first one was removed, it had over 500 views per Google! I am a resident here at Canopy Glen living in the most upgraded 2 bedroom unit. I have an INFESTATION of roaches. That is where I… See More>
        Review Author Icon

        Jose_H535

        Resident 2020 - 2022

        2/3/2022

        As of January 2022, there is always garbage overflowing into the parking lot from both dumpsters, none of the buildings, walkways, stairs, or sidewalks maintained to a clean or safe state. You can call all you want to the management office, no one will ever… See More>
          Review Author Icon

          Akram_S

          Resident 2020 - 2021

          11/9/2021

          This place was a haven when we moved in, after 8-9 the management changed and they hired a manager who doesn't give a damn about the property of people live here. Recently I moved out because of covid and they said I don't have to… See More>
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            anonymous

            Resident 2018 - 2021

            3/19/2021

            Great community and nice apartments. Taking the time to recommend this community and the team that works hard to keep our place nice. They are always there to help and continue to do so. Here 3 years now and it’s a great place to live… See More>
              Review Author Icon

              anonymous

              Resident 2020

              12/23/2020

              I am currently renewing my lease for another year because l enjoy this community and property I am very satisfied at the moment. I would refer anyone if interested. I also get compliments from my visitors as well that this seem to be a nice… See More>
                Review Author Icon

                anonymous

                Resident 2019 - 2020

                3/18/2020

                Just move from France and must say it's quite nice here. Very different but enjoyable. Nice people and made friends with neighbors and is good. Transfer for job and location is close to work and many place to visit and eat. I feel like I'm… See More>
                  Review Author Icon

                  Resident 633523

                  Verified Resident 2016 - 2019

                  4/30/2019

                  Full basketball court would be nice and people who work vans should have certain partaking because nails always fall off the truck/vans so who responsible for replacing flat tire them or apt complex if happen on the property

                    Manager

                    5/5/2019

                    Canopy by Cortland
                    Verified Resident, Thank you for your kind review. We always appreciate feedback from our valued residents and will use this as an opportunity to further improve. If you have any further questions, please give us a call. We're always happy to help!
                    Review Author Icon

                    Resident 632420

                    Verified Resident 2018 - 2019

                    4/29/2019

                    I was late 2 months in a row in my rent because I was laid off from my place of employment, and my severance check was extremely delayed. Because of this, I was not offered to continue my lease with Canopy. And ONLY found this… See More>
                      Manager

                      5/2/2019

                      Canopy by Cortland
                      Mr. and Mrs. Woods, We regret to hear that your experience with us was not a more positive one. We strive to make sure that our residents are taken care of and are fully aware of our policies and procedures. We'd like the opportunity to discuss this with you. Please reach out to us at (770) 381-9050 at your earliest convenience to discuss how we can turn your experience into a positive one. Taundra S., General Manager
                      Review Author Icon

                      Resident 629645

                      Verified Resident 2017 - 2019

                      4/21/2019

                      Great community to live in, just mantience need to be more mindful of not using the residents toilets in there home and not putting things back after everything been fix and start being more professional

                        Review Author Icon

                        Resident 627386

                        Verified Resident 2018 - 2019

                        4/15/2019

                        I wish there were more involvement for the community and better playgrounds for children... the play grounds dont even have a slide.. the maintenance people are very demanding and strict on summer time pool attendance and it is very annoying

                          Manager

                          4/23/2019

                          Canopy by Cortland
                          Hello valued resident. Thank you for taking the time to share your thoughts with us. We're sorry you've not had a great living experience in our community so far, and we'd love this opportunity to address some the concerns mentioned in your review. I'm happy to share with you that our swimming pools are open year round between the times of 10:00 AM - 9:00 PM. We will also be hosting a Pool Party in May 2019, to welcome the summer, so keep look out for the invite. We will certainly take adding a slide into consideration when we are updating our childrens' park. If you have any questions, we're always ready to help - just reach out to our office or email canopy@cortland.com! Happy Living! Taundra Scarlett, General Manager
                          Review Author Icon

                          Resident 624567

                          Verified Resident 2018 - 2019

                          4/8/2019

                          Overall it has been a great experience. Maintnance is quick and efficient. The staff memebers are kind and the communication is straightforward. The office informs you of any and everything you need to know. Satisfied

                            Manager

                            4/21/2019

                            Canopy by Cortland
                            Hi! Wow, we're blushing! Thank you so much for all the kind comments. We think our management team is full of superstars, but it feels so great knowing when our residents agree! We are thrilled to know your living experience couldn't be better, especially when it comes to our response time and community upkeep! If there's anything else we can ever do to improve community life, please let us know. We are always here to assist you - and we aim to please! - Taundra Scarlett, General Manager
                            Review Author Icon

                            Resident 623995

                            Verified Resident 2017 - 2019

                            4/6/2019

                            I have lived in this community for a year and a half and so far I have nothing to complain about. The level of professionalism of the management and their teams far exceeded my initial expectations. I don't know about others but I rented the… See More>
                              Manager

                              4/21/2019

                              Canopy by Cortland
                              Hey! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Our team works hard to make sure you love life at our community, so we greatly appreciate this feedback. Please let us know if you ever need anything at all. Thanks again! Taundra Scarlett, General Manager.
                              Review Author Icon

                              Resident 615982

                              Verified Resident 2017 - 2019

                              3/15/2019

                              I would like the option to pay with a money order at the leasing office. Also residents who renew should get something new replaced in their apartment. Lastly have the option to either have the apartment washer ans dryer or use your own.

                                Manager

                                3/26/2019

                                Canopy by Cortland
                                Hello! We know you have many choices in where to live and we are happy that you have chosen Canopy Apartments by Cortland as your home. Thank you for sharing such a positive review of your experience with the community! You are welcome to make your payment online or bring a money order anytime. We will certainly take in consideration the suggestion of making the washer/dryer set optional. Please let us know if there is anything we can do to make your experience more memorable. - Your Team at Canopy!
                                Review Author Icon

                                Resident 613965

                                Verified Resident 2018 - 2019

                                3/11/2019

                                The price of this community is outrageous. The upgrades are nice but not worth the price. The water bills are extremely and unreasonably high for 1 person. The bathroom is too small, there is no screen for the patio, the bedroom is extremely drafty in… See More>
                                  Manager

                                  3/12/2019

                                  Canopy by Cortland
                                  Hi, Please accept our apologies for the unfavorable experiences you are having at Canopy Apartments. We appreciate knowing what we're doing well and where we can improve. Unfortunately, our prices are based on the market rates of similar units in the area which have been on the rise. We are doing our best to continue to improve the community to provide you the best value for the price however. We are actively working on your concerns and certainly appreciate your patience. Regarding your concerns about soliciting, we are actively working with calling businesses and letting them know that there is no soliciting at our property. Our patios do not come with screens, our apartments do not include garbage disposals, and there is not lighting in the closets. However, I can certainly have one of our experienced technicians and let them take look at your bedroom and see why it feels drafty. I apologize for any inconvenience this may have caused. If you have any further questions or concerns, please feel free to reach out to me directly at taundra.scarlett@cortland.com or 770.381.9050. It would be my pleasure to assist you in any way possible. Taundra Scarlett, General Manager
                                  Review Author Icon

                                  Resident 613410

                                  Verified Resident 2019

                                  3/9/2019

                                  Just moved in here a few months ago, but I have nothing but good things to say about this apartment community. The amenities are great and they have very quick maintenance. The only thing I have not liked is the traffic and time it takes… See More>
                                    Manager

                                    3/26/2019

                                    Canopy by Cortland
                                    We're so happy you love calling Canopy home! Thank you so much for taking the time to share your kind words! If there's ever anything we can do to help you love life even more here at Canopy, just let us know! Thank you for also sharing some of your not-so-favorite things about our community. We would like to take the opportunity to answer your questions and concerns. Please stop by or call the office at any time! We're always just a call, email, or office visit away! Taundra Scarlett, Community Manager
                                    Review Author Icon

                                    Resident 610498

                                    Verified Resident 2019

                                    3/3/2019

                                    Ive had nothing but positive experiences with this community from touring the complex all the way up to move in. Everyone is friendly and makes you feel comfortable and important. Definitely recommend to anyone to move there.

                                      Manager

                                      3/12/2019

                                      Canopy by Cortland
                                      We know you have many choices in where to live and we are happy that you have chosen Canopy by Cortland as your home. Thank you for taking the time to leave this awesome review! Taundra Scarlett, General Manager
                                      Review Author Icon

                                      Resident 610467

                                      Verified Resident 2018 - 2019

                                      3/3/2019

                                      For the most part, our experience has not been our favorite. The gate system is awful, our mail has been taken by someone else, and our upstairs neighbors are so incredibly loud and stomp around all hours of the night. Granted, most of this cant… See More>
                                        Manager

                                        3/6/2019

                                        Canopy by Cortland
                                        Hi, Thank you for taking the time to give us your feedback and we are sorry to hear that you've had a negative experience at our community. I truly apologize for the experience that you've been having lately and would love the opportunity to speak with you to try and make this right. Is there a good time for you to come to the office and chat with me? Our goal is the total satisfaction of our residents and to provide the very best experience. I would like to address all of your concerns and ask that you please come by the office to speak with me at your earliest convenience. You can also reach me by calling the leasing office at 770.381.9050 or by my direct email at taundra.scarlett@cortlandpartners.com. I look forward to assisting you! To Better Living, Taundra Scarlett General Manager.
                                        Review Author Icon

                                        Resident 605214

                                        Verified Resident 2018 - 2019

                                        2/18/2019

                                        It's been a great experience! I'd image that other Canopy sites are just as great. Every day and every night, I feel comfortable and at peace. When looking for another place to live when I decided that I'd like to live somewhere else that met… See More>
                                          Manager

                                          2/21/2019

                                          Canopy by Cortland
                                          Hi 605214! We're so glad you are enjoying everything Canopy has to offer! Thank you for your praise and recommendation. We work hard for our residents and it's so great to know it's appreciated. Be sure to stop by our Spring events coming up! I look forward to seeing you there. Have a great day! Taundra Scarlett- General Manager
                                          Review Author Icon

                                          Resident 603498

                                          Verified Resident 2018 - 2019

                                          2/12/2019

                                          Office staff are diligent ,helpful and friendly!! This comunity offers two kids parks, two dogs parks, two pools, soccer field, library/ club house and a clean gym. They staff members know us by names! Personalized service all times!!

                                            Manager

                                            2/14/2019

                                            Canopy by Cortland
                                            Hey! Wow, we're blushing! Thank you so much for all the kind comments. We think our management team is full of superstars, but it feels so great knowing when our residents agree! It has been our honor to serve you and have you as our resident! -Your Team at Canopy
                                            Review Author Icon

                                            Resident 598166

                                            Verified Resident 2018 - 2019

                                            1/29/2019

                                            This is the first apartment that I've lived in more than one year. It's quiet & it's a very pretty place to live. I enjoy how close I am to grocery stores, Walmart, restaurants, & the interstate. Management is very nice (especially Ms. Caroline!)… See More>
                                              Manager

                                              2/13/2019

                                              Canopy by Cortland
                                              Hi! Thanks for taking the time to leave us a review! We are very lucky to have such a great location in close proximity to the interstate and variety of restaurants. I'm so glad to hear that Caroline was able to help you out so much. We are always looking for small ways to go above and beyond for our guests like that. Let us know if you ever need anything at all! - Your Team at Canopy
                                              Review Author Icon

                                              Resident 597151

                                              Verified Resident 2017 - 2019

                                              1/26/2019

                                              Overall the community is a very good place to live. I have seen the transformation from the beginning. There are so many great things to offer, such as on-line rent payment and Zumba to name a few. This is even more than I… See More>
                                                Manager

                                                1/31/2019

                                                Canopy by Cortland
                                                Hi! We're so glad you are enjoying everything Canopy has to offer! Thank you for your praise and recommendation. We work hard for our residents and it's so great to know it's appreciated. We think our staff and maintenance team is pretty awesome and were glad to hear you think so too! Be sure to stop by our Zumba Strong Classes on Tuesdays at 6:30 PM! We look forward to seeing you there. Please contact us if there is anything we can do to make your Canopy experience even better! Thank you again for the great review! - Your Team at Canopy!
                                                Review Author Icon

                                                Resident 597150

                                                Verified Resident 2018 - 2019

                                                1/26/2019

                                                I recently relocated from Virginia and only had a few days to find housing and found this gem. Martin greeted me and showed me what the community had to offer. I was able to tour, lease, and move in within 24 hours. I never felt… See More>
                                                  Manager

                                                  1/31/2019

                                                  Canopy by Cortland
                                                  Hey Virginia! Wow, we're blushing! Thank you so much for all the kind comments. We think our management team is full of superstars, but it feels so great knowing when our residents agree! I'm so glad to hear that Martin was able to help you out so much. We are always looking for small ways to go above and beyond for our guests like that. Please let us know if you ever need anything at all and thank you again for your recommendation! -Your Team at Canopy
                                                  Review Author Icon

                                                  Resident 590985

                                                  Verified Resident 2018 - 2019

                                                  4/30/2019

                                                  I love the living environment that I am in and have and will continue to recommend this apartment community to my friends and family. Please be sure to check them out! I'm sure you will not be disappointed, by any means!

                                                    Manager

                                                    1/16/2019

                                                    Canopy by Cortland
                                                    Hi! Thank you for your sweet words regarding Erika! I'm very pleased to hear that she was able to help you find the home of your dreams and that you are enjoying your time at Canopy By Cortland Apartments. Please let us know if you ever need anything at all. We're all happy to help! -Your Team at Canopy

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300 ~ 450. Rent: $15. Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $300 ~ 450. Rent: $15. Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).. Pet Limit: 2
                                                      Less Info
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                                                    Other
                                                    • Clubhouse
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Fitness Classes
                                                    • Gated Access
                                                    • Move-in Satisfaction Guarantee
                                                    • On-Site Maintenance
                                                    • Pet-Friendly Community
                                                    • Picnic Area
                                                    • Playground
                                                    • Pool
                                                    • Renovated Leasing Office
                                                    • Soccer Court
                                                    • Transfer Program
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                                                    Leasing

                                                    Located in the top-rated Gwinnett County school system, our Cortland community offers a world of opportunity - right in the heart of Norcross. Designer features like granite countertops and modern conveniences like in-home washer and dryer sets will make you proud to call any of our one, two, and three-bedroom apartments home. Convenience to major employers like Primerica and Kaiser Permanente makes your everyday commute a breeze. And when you're considering your weekend plans, you have plenty of options nearby. Spend a sunny afternoon out with the family at Graves Park, or explore the local dining and shopping scene of Historic Downtown Norcross. No matter what your day looks like, you'll come home to the hospitality and service of a team dedicated to you.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Thursday: 10:00 AM - 07:00 PM
                                                    • Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 294 number of votes by renters, Canopy by Cortland is currently rated 3.5 out of 5 stars.
                                                    Canopy by Cortland is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Canopy by Cortland is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Canopy by Cortland is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Canopy by Cortland is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Canopy by Cortland is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Canopy by Cortland is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Cats Allowed
                                                    Fee: $300 ~ 450
                                                    Rent: $15
                                                    Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $300 ~ 450
                                                    Rent: $15
                                                    Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    One bedroom/One bathroom apartments starting at $900. *Limited time only.

                                                    Check Availability

                                                    Canopy by Cortland

                                                    May 2024

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                                                    Canopy by Cortland is a 670 - 1,250 sq. ft. apartment in Norcross in zip code 30093. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $925 - $1,543. Nearby cities include Peachtree Corners, Doraville, Lilburn, Tucker, and Duluth.

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