Elevate at Jackson Creek
#19,583 #19 #1,129

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Elevate at Jackson Creek

3201 Sunrise Village Lane, Norcross, GA 30093
(93 Reviews)
$1,065 - $2,496/mo
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Move-In Specials

Get $500 OFF for a limited time! Conditions apply, call for details.

Floor Plans & Pricing

1 Bedroom

1 Bedroom A

1 Bed, 1 Bath | 541 sq. ft.

$1,065 - $1,592

12 Available Units

See Floor Plan Details

1 Bedroom C

1 Bed, 1 Bath | 714 sq. ft.

$1,113 - $1,663

11 Available Units

See Floor Plan Details

1 Bedroom B

1 Bed, 1 Bath | 703 sq. ft.

$1,119 - $1,681

9 Available Units

See Floor Plan Details

2 Bedrooms

2 Bedroom B

2 Beds, 2 Baths | 1,048 sq. ft.

$1,472 - $2,225

22 Available Units

See Floor Plan Details

2 Bedroom A

2 Beds, 1 Bath | 844 sq. ft.

$1,298 - $1,895

12 Available Units

See Floor Plan Details

3 Bedrooms

3 Bedroom A

3 Beds, 2 Baths | 1,241 sq. ft.

$1,815 - $2,496

3 Available Units

See Floor Plan Details

3 Bedroom B

3 Beds, 2 Baths | 1,533 sq. ft.

Not Available

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

2.0

Neighborhood

3.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

2

Manager’s Review Engagement

F

Percentage of reviews responded to

0%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

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Elevate at Jackson Creek Reviews

(92)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

prospectiveVisited 2024

1/18/2024

Horrible attitude

Management and my leasing agent Britney had lacked of communication skills. She let me know what was needed and when I went to drop off, she always needed more. Last time I called her she informed me the application was denied. What got me frustrated… See More >
    Review Author Icon

    anonymous

    Resident 2021 - 2023

    9/6/2023

    ROACHES

    This place is infested with rats and roaches ! If you love roaches this is the place for you!! Even if you keep your place clean you will still have them because the entire complex is filthy, the dumpster gets nasty because it either gets… See More >
      Review Author Icon

      anonymous

      Resident 2021

      8/17/2021

      If I could give ZERO STARS I would! This has been the WORST move in experience of my life!! If I actually Explained EVERYTHING that happened you’ll be reading a 10page essay! ITS BEEN PURE HELL from day 1 till now & ive been here… See More >
        Review Author Icon

        CarolineKing

        Resident 2018 - 2021

        7/10/2021

        7/10/21: Still have a leak in the kitchen, now it’s worse. Mopped up about 3 liters of water last week. Water leaks from the walls and light daily. The drywall behind the sink is soft to the touch. There is mold on the wall behind… See More >
        Review Author Icon

        anonymous

        Resident 2019 - 2021

        4/2/2021

        I have been living here for a while Now and my experience is going good theres a guy named (Carlos) who is always making my life way easier by fixing my problems when it comes to my dishwasher broken to my toilet being clogged from… See More >
          Manager

          4/2/2021

          Elevate at Jackson Creek
          Thank you for taking a moment to recognize our maintenance person, Carlos. They go the extra mile with his service, and we're thrilled you got to experience this first-hand!
          Review Author Icon

          anonymous

          Resident 2020 - 2021

          3/6/2021

          My experience at Jackson Creed Is very good . The staff and the amenities are very respectful. The Menance guy named ‘ Carlos ‘ came to fix my kitchen light so fast and I really appreciate it , people like him make our lives way… See More >
            Manager

            3/8/2021

            Elevate at Jackson Creek
            Thank you for taking a moment to recognize our maintenance person, Carlos. He goes the extra mile with his service, and we're thrilled you got to experience this first-hand!
            Review Author Icon

            jamie_hammock

            Resident 2020 - 2021

            3/5/2021

            I have been at this property for 11 months now , I love the maintence staff. I have a lot of clothes, due to me having a heavy clothing, I needed to replace my shelf. During this pandemic of Covid-19, it’s been hard and I… See More >
              Manager

              3/8/2021

              Elevate at Jackson Creek
              Hi Jamie, thanks for your feedback. From our community events to our professional staff, we are pleased to hear that you've been having such a great experience at Elevate at Jackson Creek. Our team is so happy to have you as a resident!
              Review Author Icon

              anonymous

              Resident 2020 - 2021

              3/5/2021

              There was this one time where my restroom was clogged and I had contacted the front office and they send one of there maintenance technicians (Carlos) out and he did a very good job ,he was very nice and he got the job done in… See More >
                Manager

                3/8/2021

                Elevate at Jackson Creek
                Thank you for taking a moment to recognize our maintenance person, Carlos. He goes the extra mile with his service, and we're thrilled you got to experience this first-hand!
                Review Author Icon

                anonymous

                Resident 2020 - 2021

                3/5/2021

                My experience over all going very well. The technician (carlos) came to replace my water heater tank in less than an hour when other technicians take more than 2 hours to fix my problems. You guys should really the time to thank (carlos) for all… See More >
                  Manager

                  3/8/2021

                  Elevate at Jackson Creek
                  Hello, thank you for taking the time to provide feedback on your encounter with our on-site team. We thank you and appreciate the feedback.
                  Review Author Icon

                  Irenissantos

                  Resident 2020 - 2021

                  3/5/2021

                  Hello, I was there in June of last year, I received excellent attention, they made me feel very comfortable. My rental agent was Jordani Aquino, my experience was very satisfactory, they met my expectations.

                    Manager

                    3/8/2021

                    Elevate at Jackson Creek
                    Thank you for your review! We are so happy that Jordani provided you with an excellent introduction to Elevate at Jackson Creek. Your satisfaction is important to us and we love to hear that our community is the perfect fit for you.
                    Review Author Icon

                    anonymous

                    Resident 2020

                    4/4/2020

                    I will give one ?? star to this poor community ?? I move in here beginning of February 2020 This place is a nightmare. The worst ------ community I have ever experience in the history of Apartments in Norcross GA Atlanta .Apartments over occupancy,poor old… See More >
                      Manager

                      4/13/2020

                      Elevate at Jackson Creek
                      Dear resident, we were so sorry to read this review of our community as resident safety and comfort are our top priorities. It's important to us that you feel heard and that this feedback is taken into strong consideration. We would appreciate the opportunity to go over this review in more detail and invite you to call our office at your earliest convenience. We look forward to hearing from you.
                      Review Author Icon

                      Resident 747291

                      Verified Resident 2020

                      2/24/2020

                      Liking the community so far. Very spacious one bedroom which is exactly what my family was looking for & wanting. Overall, happy with the help of the office team & maintenance. No complaints to be given.

                        Manager

                        2/26/2020

                        Elevate at Jackson Creek
                        Hello and thank you for giving Elevate at Jackson Creek a positive review! Taking care of our residents is our priority so we're happy to hear that you've experienced our attentive service first-hand. We appreciate your feedback and look forward to continuing to provide you with an awesome experience!
                        Review Author Icon

                        Resident 745275

                        Verified Resident 2019 - 2020

                        2/17/2020

                        It's been and up and down ride, but things are getting better with the new management team in place. I love working with them and they are definitely working hard to make this a better community. I'm seeing the new improvements and I love it

                          Manager

                          2/18/2020

                          Elevate at Jackson Creek
                          Thank you for your review of Elevate at Jackson Creek! We're glad to hear that our staff has shown dedication towards making your time with us nothing short of wonderful! If you should need any assistance during your time in our community, please stop by our office.
                          Review Author Icon

                          Resident 745259

                          Verified Resident 2020

                          2/17/2020

                          It was good and knowledge. I think it will be beneficial to anyone who chooses to use it. I would recommend it for any to use. Continue to do a great and marvelous job. I believe you will make everyone happy.

                            Manager

                            2/18/2020

                            Elevate at Jackson Creek
                            Thank you for your gracious review! We are happy that you are enjoying your residency at Elevate at Jackson Creek and that our staff has left such a positive impression. We'll be sure to keep up the great work!
                            Review Author Icon

                            Resident 744831

                            Verified Resident 2019 - 2020

                            2/15/2020

                            I don't care about these apartment the leasing manger is rude. You sign lease and that's not the rent amount. They always want more money. They need to fire her. Get a new manager she is really bad at her job.

                              Manager

                              2/17/2020

                              Elevate at Jackson Creek
                              Thank you for taking the time to share this insight with us. Because we aim to offer our resident a place to call home, we're disappointed to read that our team hasn't made the best impression. We would appreciate the opportunity to provide you with a more pleasant experience in our community. Will you stop by our office so we'll have a chance to discuss your feedback in better detail?
                              Review Author Icon

                              Resident 744645

                              Verified Resident 2019 - 2020

                              2/14/2020

                              These apartments are very spacious and great decent for the amount charged for rent. I only suggest before moving in you do a deep walk thru with management and make sure everything works properly or you will be stuck with problems for a long time… See More >
                                Manager

                                2/17/2020

                                Elevate at Jackson Creek
                                Thank you for the overall positive review of Elevate at Jackson Creek! We appreciate the feedback on the move-in checklist and the compliments of the spacious apartments and competitive price. Thanks for choosing Elevate at Jackson Creek!
                                Review Author Icon

                                Resident 744357

                                Verified Resident 2017 - 2020

                                2/13/2020

                                I was somewhat disappointed shortly after moving in and it never really got better. The office staff was friendly enough, but that was the best part. Maintenance blew off the majority of things that were not simple one visit fixes. The community has come under… See More >
                                  Manager

                                  2/14/2020

                                  Elevate at Jackson Creek
                                  Thank you for bringing your concerns to our attention. We're sorry to hear that you had this experience with previous management and we would like to improve your stay however we can. If you have any continued trouble with maintenance or have any questions regarding the water bill, please come to the office and we will be happy to address any of those concerns with you. We hope to hear from you soon.
                                  Review Author Icon

                                  Resident 743598

                                  Verified Resident 2020

                                  2/10/2020

                                  Paishance has been absolutely wonderful through the whole process. She's very attentive and does what she can to help. The rest of the team has also been very kind and always willing to jump in to make sure things are good. My only issue has… See More >
                                    Manager

                                    2/12/2020

                                    Elevate at Jackson Creek
                                    Thank you for the compliments of Paishance and the rest of the team! Our associates at Elevate at Jackson Creek, are always working hard to make sure each of our residents feels comfortable and taken care of so we are happy to hear your experience reflects that hard work. Thank you for the kind review and please let us know if you need anything!
                                    Review Author Icon

                                    Resident 742204

                                    Verified Resident 2018 - 2020

                                    2/5/2020

                                    The neighborhood is nice overall and I have not had any problems with other residents. The office could be more responsive to phone calls, but other than that, the staff does hold events in the community that is inclusive to all residents.

                                      Manager

                                      2/6/2020

                                      Elevate at Jackson Creek
                                      We are glad that you enjoy the neighborhood and community. We will work to improve in communicating with you moving forward and please feel free to come to our office if you are having trouble reaching us over the phone as we want to help you as soon as we can. We are glad that you enjoy our events and look forward to continuing to accommodate you.
                                      Review Author Icon

                                      Resident 741877

                                      Verified Resident 2019 - 2020

                                      2/4/2020

                                      Maintenance does a poor job at repairs and cleaning up their mess afterwards. The rent should be less considering the condition of the units. The staff is also very hard to get in touch with. They are always busy.

                                        Manager

                                        2/5/2020

                                        Elevate at Jackson Creek
                                        Thank you for your honest feedback. We apologize for any issues you've experienced with slow maintenance and getting a hold of our staff lately but we would like to make it up to you. Please come to our office at your earliest convenience so we can learn more about your maintenance concerns and establish a dialogue to cultivate better communication between us. We hope to hear from you soon!
                                        Review Author Icon

                                        Resident 739047

                                        Verified Resident 2020

                                        1/25/2020

                                        I was a first-time homeowner, with little credit. I now have a home. The negatives for me, we're not paying attention to the lack of light fixtures in the home. So check for that, cause I thought that was a given. I would still advise… See More >
                                          Manager

                                          1/27/2020

                                          Elevate at Jackson Creek
                                          Thank you for your positive review! We are glad to read that you found Elevate at Jackson Creek to be clean and conveniently located. We appreciate the recommendation and we wish you well in your new home!
                                          Review Author Icon

                                          Resident 738368

                                          Verified Resident 2020

                                          1/22/2020

                                          Nice nice nice nice nice nice nice ok ???????????????????????????????? Thanks for the update on the below request I have nothing to add the community I would recommend to others. I have been here over 2 years I feel safe, it's quiet, always upgrading.

                                            Manager

                                            1/23/2020

                                            Elevate at Jackson Creek
                                            Thank you for the high rating of Elevate at Jackson Creek! Our team is happy to know that you are satisfied and that your request was completed efficiently, too. Thanks for letting us know! If you ever need anything more, please just stop by our office. Take care!
                                            Review Author Icon

                                            Resident 738296

                                            Verified Resident 2020

                                            1/22/2020

                                            Nice community, lots of activities. My kids love the area. Would recommend to anyone looking for family like community very nice atmosphere. They care about the residents And families friendly environment

                                              Manager

                                              1/23/2020

                                              Elevate at Jackson Creek
                                              Thank you for the amazing review of Elevate at Jackson Creek! We are excited to see you love our community and activities so much that you're proud to call our community your home. Let us know if there is anything else we can do for you and we hope you continue to enjoy your stay!
                                              Review Author Icon

                                              Resident 736767

                                              Verified Resident 2019 - 2020

                                              1/16/2020

                                              The leasing staff is completely unresponsive. I suppose for the price point this is a sufficient apartment to live in, but you better have a lot of time to deal with the leasing staff because they take forever to get back to you or… See More >
                                                Manager

                                                1/17/2020

                                                Elevate at Jackson Creek
                                                We understand that you are having some trouble reaching us and we would like to make it up to you. Please come to our office at your earliest convenience so we can go over any suggestions or concerns you may have. We look forward to helping you and improving your stay!
                                                Review Author Icon

                                                Resident 735884

                                                Verified Resident 2017 - 2020

                                                1/13/2020

                                                Desafortunadamente, desde que entro en efecto esta administraci?n a sido fatal. Mal servicio general, desde el administrativo hasta los de mantenimiento, estoy esperando por meses que ne reparen m?s de 7cosas da?adas, y por fumigaci?n llevo esperando meses y meses. Aparte de eso subieron… See More >
                                                  Manager

                                                  1/16/2020

                                                  Elevate at Jackson Creek
                                                  Gracias por tu evaluación Estamos decepcionados de leer acerca de su experiencia y nos gustaría ayudarlo. Cuando tenga un momento, comuníquese con nuestro equipo de administración y visite nuestra oficina. Agradeceríamos la oportunidad de discutir sus inquietudes y revisar las opciones. Gracias de nuevo por su evaluación y esperamos hablar con usted pronto.

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer Connections
                                                  Pets
                                                  • Dogs Allowed
                                                  • Cats Allowed
                                                  Other
                                                  • Air Conditioner
                                                  • BBQ and Picnic Area
                                                  • Balcony or Patio
                                                  • Bridge Credit Plus
                                                  • Business Center
                                                  • Clubhouse
                                                  • Dog Park
                                                  • Faux Wood Floors
                                                  • Fitness Center
                                                  • Large Closets
                                                  • Monthly Resident Events
                                                  • Non-smoking Community
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Online Payment Options
                                                  • Outdoor Swimming Pool
                                                  • Playground
                                                  • Renovated
                                                  • Soccer Court
                                                  • Vaulted Ceilings
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                                                  Leasing

                                                  Make your way home to Elevate at Jackson Creek in Norcross, GA! Experience the best in apartment living while enjoying sophisticated custom interior upgrades to include our beautiful wood-style flooring, stainless steel appliances, stylish designer finishes, and much more! Residents experience a full menu of amenities designed with you in mind. Cool off in our relaxing resort-style outdoor pool, enjoy a play date with your pet at our new bark park, or engage your core during a vigorous workout in our fully equipped fitness center. We invite you to visit our community, schedule a tour with one of our leasing professionals today.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 08:30 AM - 05:30 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Bridge Property Group

                                                  D+
                                                  D+
                                                  Communities
                                                  88

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Elevate at Jackson Creek Rated?
                                                  Based on 93 number of votes by renters, Elevate at Jackson Creek is currently rated 2.8 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Elevate at Jackson Creek?
                                                  Elevate at Jackson Creek is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Elevate at Jackson Creek is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  What are noise levels like at Elevate at Jackson Creek?
                                                  Elevate at Jackson Creek is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  How safe is Elevate at Jackson Creek?
                                                  Elevate at Jackson Creek is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  How satisfied are residents with the neighborhood?
                                                  Elevate at Jackson Creek is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                  How satisfied are residents with the staff at Elevate at Jackson Creek?
                                                  Elevate at Jackson Creek is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Who manages Elevate at Jackson Creek?
                                                  Bridge Property Group
                                                  What is the pet policy at Elevate at Jackson Creek?
                                                  Dogs Allowed
                                                  Cats Allowed
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  What is the move-in special?
                                                  Get $500 OFF for a limited time! Conditions apply, call for details.

                                                  Check Availability

                                                  Elevate at Jackson Creek

                                                  February 2024

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                                                  Elevate at Jackson Creek is a 541 - 1,533 sq. ft. apartment in Norcross in zip code 30093. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,065 - $2,496. Nearby cities include Peachtree Corners, Doraville, Lilburn, Tucker, and Duluth.

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