Elevate at Jackson Creek

3201 Sunrise Village Lane, Norcross, GA 30093
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Elevate at Jackson Creek

3201 Sunrise Village Lane

Norcross, GA 30093

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
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2.6National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
2.6
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
N/A
Work Order
Our team's performance in responding to service requests.
28%RECOMMENDED
THIS PROPERTY
VS
62%CITY AVERAGE

Ratings & Reviews

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Elevate at Jackson Creek Manager

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Verified Resident 717478 2018 - 2019 Recommended
Reviewed 11/13/2019
it's a pretty quite neighborhood. i haven't had any major issues with any of my neighbors or the office. i wish maintenance would be more prompt about certain things, but overall it's been okay living here.
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Verified Resident 716517 2016 - 2019 Not Recommended
Reviewed 11/11/2019
First three years was very nice, but since February 2019, maintenance service is out of trim. There is not enough lighting around the lake. There must be trash cans and special small bags for pets. The parking lots must be numbered.
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Verified Resident 705060 2019 Recommended
Reviewed 10/09/2019
Office is always busy, some people are very professional and care for their job. If renting at this place please see Paishance very professional and will communicate at her best. I cant say the same for all of them. Renovated or partially updated apartments are the… See More
Elevate at Jackson Creek Manager10/11/2019

Thank you for complimenting the professionalism in our office! Paishance and the rest of the team are more than happy to continue making your experience with us an amazing one. Thank you for choosing Elevate at Jackson Creek!

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Resident 2019 Not Recommended
Reviewed 10/08/2019
Horrible employees. We had two gas leaks, a white fixture falling indoors coming off their frames, bathtubs not finished, floors sagging, in an overall horrible experience. The property manager even stated that this unit should not have been moved into.
Elevate at Jackson Creek Manager10/11/2019

We are disappointed with your impression of our staff as it does not reflect the standard of service we have set for our team. We understand that you are frustrated with your recent experiences with your move-in and maintenance issues. We assure you that we aim to make you feel comfortable and taken care of in this community so please lets us know if there are any concerns of yours that we are not already working to resolve. We look forward to working with you.

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Verified Resident 703206 2014 - 2019 Not Recommended
Reviewed 10/05/2019
Bridge Property Management took over beginning of 2019 and they have been horrible. Cassandra, Property Manager, does not respond to requests nor does Treddie, Leasing Manager. I kept getting overcharged on their error and they said they could not remove the charges. The trash is always… See More
Elevate at Jackson Creek Manager10/08/2019

We understand that you are feeling frustrated and we appreciate you giving us some feedback. Although you are are having trouble reaching us, feel free to come into our office to speak with us in person and we will provide any clarity you may need regarding your charges. Additionally, if you have any issues with neighbors, then come by and let us know so we can see if there are any measures we can take to make you feel more comfortable. We look forward to helping you.

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Verified Resident 701631 2019 Not Recommended
Reviewed 10/01/2019
So far, I have experienced quite a disappointment. I wish it was different, yet I can't undone what's been done. This community is trying but for what is paid I feel that these places should be kept up better and maintained properly.
Elevate at Jackson Creek Manager10/03/2019

We are disappointed with your impression of our staff as it does not reflect the standards of service we aim to provide to all of our residents. Please come to our office as soon as you can to let us know what your experience is lacking so we can learn how to meet your needs to your satisfaction. Talk to you soon.

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Verified Resident 701497 2019 Recommended
Reviewed 09/30/2019
Love the staff, Paishance does her absolute best at all times and works with you. Neighborhood is nice so far and everything is close by walmart, ross, dollar tree, gas stations, fast food etc. I like it See More
Elevate at Jackson Creek Manager10/03/2019

We're happy to see that you are loving our staff and neighborhood! Our convenient and central community makes life a breeze for our residents and our staff always strives to be as helpful as possible. Thanks for choosing Elevate at Jackson Creek!

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Resident 2019 Not Recommended
Reviewed 09/23/2019
This apartment complex is disgusting. The office staff is NEVER available. I've been staying here since June and been through the worst experience EVER. The apartment is disgusting!!! Roaches, bed bugs, floors are sinking in, the frig is falling apart. Just EVERYTHING IS HORRIBLE!!!!!!
Elevate at Jackson Creek Manager09/25/2019

We understand that you've had a less than great start in our community and would love the opportunity to make it up to you. Please reach out to [email protected] or call us at 770-923-5011 and we will work with you to resolve any lingering issues you may still have. Thank you for your feedback and patience. Talk to you soon.

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Verified Resident 698345 2018 - 2019 Recommended
Reviewed 09/23/2019
Its good near the places that i need to go every day.Its clean good prices have gym parks pool accept dogs pet friendly the personal in the Office are good people maintance people so professional. So Perfect!
Elevate at Jackson Creek Manager09/25/2019

Thank you for this incredible rating of Elevate at Jackson Creek! At our community, we work hard to cultivate a comfortable and welcoming atmosphere by providing friendly and accommodating service to our residents. We are happy your experience with our staff and amenities reflects our goal. Thanks for staying with us!

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Verified Resident 698578 2019 Not Recommended
Reviewed 09/23/2019
Unreliable. They don't take the blame for their faults. They have an I'm sorry there's nothing we can do about it attitude. Bugs are out of control. Pest control came 4 times in a week and there are still bugs.
Elevate at Jackson Creek Manager09/26/2019

We appreciate the feedback but are concerned with your review. Please come to our office as soon as you can so that we may discuss any lingering issues you may have and implement solutions promptly.

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Verified Resident 697105 2018 - 2019 Not Recommended
Reviewed 09/18/2019
Its been ok. Maintenance takes too long to aid my request. Some neighbors are nice. Some strangers attempted stealing from my husbands car but it didn't have anything valuable. Roaches appear no matter how good you clean. And pest control doesn't work.
Elevate at Jackson Creek Manager09/23/2019

We are sorry that we have not been able to meet your needs to your satisfaction during your stay so far but we'd love to make it up to you. Come to our office to voice your concerns in person and in-depth so that we may work together to implement more efficient solutions as soon as possible. We look forward to helping you.

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Verified Resident 695702 2018 - 2019 Not Recommended
Reviewed 09/16/2019
The walls and ceilings are paper thin. You can hear your upstairs neighbors private time. Things don't get fixed in a timely manner. A new company took over. Service declined even further although they increased the rent. Over 900 dollars for a one bedroom apartment after… See More
Elevate at Jackson Creek Manager09/18/2019

We understand that you're having some trouble with noisy neighbors and would love to improve your experience for you. Please come by our office to provide us more insight on your concerns and we will also be able to provide any clarity you would like on our payment policy. We appreciate the feedback and look forward to helping you.

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Verified Resident 695737 2019 Not Recommended
Reviewed 09/16/2019
It was absolutely terrible. I received misinformation numerous times and the complex never really took responsibility not try to ease the blow on how it affected me. Needed up having to move with them because I ran out of time to find a new place, but… See More
Elevate at Jackson Creek Manager09/18/2019

We are disappointed to see that you haven't felt that our community has met your needs to your satisfaction and we'd love the opportunity to change this tune. We apologize for any miscommunications that may have occurred between us in the past but we assure you that your comfort is even more of a priority for us moving forward. If there are any concerns you currently have, then please come by the office and let us know so we can resolve them. Talk to you soon.

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Verified Resident 693827 2019 Not Recommended
Reviewed 09/11/2019
Not the best experience for my first time apartment, communication between staff and tenants are a no go, a lot of work needs to be done it's not all bad but it's not all good , I find staff to be very lazy , and it… See More
Elevate at Jackson Creek Manager09/13/2019

We understand that you are feeling frustrated because there has been some miscommunication between our team and yourself so we would appreciate the opportunity to speak with you in person. We invite you to come by our office so we can discuss the exterior of your home and work on implementing solutions that will improve your stay with us. Talk to you soon.

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Verified Resident 691001 2019 Recommended
Reviewed 09/06/2019
Very friendly staff. Good rates and close to major highways and roads. Plenty of local businesses from laundromats, walmart, auto parts, parks and recreation. The only downfall is that the community is large and maintenance is sometimes slow. But they do their job and are always… See More
Elevate at Jackson Creek Manager09/09/2019

Thanks for this amazing 4-star review! We work hard to create a comfortable and welcoming environment for our residents. We're glad that you're enjoying our convenient location and that you find our staff friendly and accommodating. Thanks for choosing Elevate at Jackson Creek!

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Verified Resident 688682 2018 - 2019 Not Recommended
Reviewed 09/02/2019
This community needs a lot of improvement. The office staff has changed several times now since I've been here. They may have it together finally with these current staff. The apartment trash dumpster is always full and overflowing. The apartment itself is ok nothing luxury. But… See More
Elevate at Jackson Creek Manager09/03/2019

Thank you for sharing your thoughts as we appreciate feedback from our residents. We understand your frustration and our team would like to make things right. Please reach out to us about any concerns with trash or improvement that will allow your stay to be worth 5 stars.

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Verified Resident 687204 2018 - 2019 Not Recommended
Reviewed 08/29/2019
From the time I moved in, it has been total disappointment with this apartment. I moved from out of state and it was one of the worst experience I ever encountered. My kids and I have been constantly sick since we moved here, I also have… See More
Elevate at Jackson Creek Manager09/03/2019

Please accept our apologies for the delay in maintenance. When you have a moment, stop by our office to speak with our team. We'd like the chance to go over when your maintenance order will be completed and address any remaining concerns you may have. We appreciate your patience and look forward to turning your experience around.

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Verified Resident 685882 2017 - 2019 Recommended
Reviewed 08/26/2019
I been at this comunity for 3 years, the first close to the lake , nice place, quite, administration now is better, nice pool, gym, love my neighbors, office staff is nice, good recreational ?reas, lot parking spaces or spots ...
Elevate at Jackson Creek Manager08/28/2019

Thank you for your gracious review of Elevate at Jackson Creek! Our team is happy to hear that our residents are loving the amenities and are getting along with one another. We're honored to have you as a resident!

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Verified Resident 677441 2019 Not Recommended
Reviewed 08/12/2019
There are a few gems in the front office who seem nice but overall, they lack organization. No one seems to know what's going on. It's difficult to get straight answers or even get someone on the phone.
Elevate at Jackson Creek Manager08/14/2019

We apologize that you had trouble reaching our team and that we have missed the mark with you in the beginning. We would love to turn your experience around and help you with any of your needs. Feel free to come by the office, or reach out to our community manager at [email protected] at your earliest convenience.

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Verified Resident 674726 2019 Not Recommended
Reviewed 08/05/2019
They do not follow up with you. I applied for an apt that would be available on the 26th. It was not available i wasn't notified until three days before the move in date Which caused the price to go up. I asked for the price… See More
Elevate at Jackson Creek Manager08/07/2019

We apologize that you had trouble reaching our team and that we have missed the mark with you in the beginning. We would love to turn your experience around and help you with any of your needs. Feel free to come by the office at your earliest convenience and reference this review.

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Alanna128 • Prospective Resident Visited 2017 Not Recommended
Reviewed 11/09/2017
These are the most disgusting apartments I have ever seen in my life!!! They are so bad that I feel they should be ashamed to even give anyone a tour. Don't let the nice look of the leasing office deceive you! They've lowered their prices so… See More
Elevate at Jackson Creek Manager11/09/2017

Hi, Thanks for getting in touch with us. Your feedback is invaluable as we work to improve the property. We're sorry that we did not meet your expectations and that you were disappointed. Have a great day.

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Prospective Resident Visited 2017 Not Recommended
Reviewed 02/09/2017
Photos Are Deceiving!!! This place has bug infestations and below average, outdated apartments which were not displayed on your website. We came from out of state and relied on the photos on their site but when we arrived to view the apartments they did not portray… See More
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Resident 2016 Not Recommended
Reviewed 04/15/2016
Roaches roaches roaches!! I've never in my life seen so many roaches!! RUN RUN RUN!!
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Resident 2014 - 2016 Not Recommended
Reviewed 03/11/2016
I always pay rent on time! My apartment is infested and I complained several times and they were not able to take care of that. A gentleman used to work at the leasing office and he was the one listening to complains and he personally took… See More
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Resident 2015 - 2016 Not Recommended
Reviewed 01/03/2016
I AM CURRENTLY LIVING AT THE APARTMENTS NOW! I GOT ROBBED AT GUN POINT BY TWO GUN MEN A MONTH AGO! PEOPLE HAVE BEEN ROBBED AT GUN POINT BEFORE ME N THIS NEIGHBORHOOD AS WELL. THEY DONT HAVE ANY TYPE OF SECURITY EITHER AND NO COP… See More
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Features & Amenities

Laundry

  • Washer/Dryer Connections

General

  • Air Conditioner
  • BBQ and Picnic Area
  • Balcony or Patio
  • Business Center
  • Clubhouse
  • Dog Park
  • Faux Wood Floors
  • Fitness Center
  • High End Appliances
  • Large Closets
  • On-Site Maintenance
  • On-Site Management
  • Online Payments Accepted
  • Playground
  • Pool
  • Racquetball Court
  • Renovated
  • Tennis Court
  • Vaulted Ceilings

Pets

  • Dogs Allowed
    Comments: Fees, weight and breed restrictions may apply.
  • Cats Allowed
    Comments: Fees, weight and breed restrictions may apply.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    541

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom A

  • Price

    N/A

  • SQ. FT.

    703

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom B

  • Price

    N/A

  • SQ. FT.

    714

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom C

2 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    844

  • Available
    Avail.

    N/A

  • Model

    2 Bedroom A

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,048

  • Available
    Avail.

    N/A

  • Model

    2 Bedroom B

3 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,241

  • Available
    Avail.

    N/A

  • Model

    3 Bedroom A

  • Price

    N/A

  • SQ. FT.

    1,533

  • Available
    Avail.

    N/A

  • Model

    3 Bedroom B

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Make your way home to Ashford Jackson Creek! Experience the best in apartment living while enjoying sophisticated custom interior upgrades to include our beautiful wood-style floors, chic stainless steel appliances, stylish designer finishes, and much more! Residents of Ashford Jackson Creek experience a full menu of amenities designed with your desires in mind. Cool off in our relaxing outdoor pool, enjoy a play date with your pet at our new bark park, or engage your core during a vigorous workout in our fully equipped fitness center. Reserve your new home today and discover what it means to Live Life Better!

Management Company: The Radco Companies

Office Hours Closed

  • Sunday: 01:00 PM - 05:00 PM
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Elevate at Jackson Creek Gallery

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Norcross, GA

Elevate at Jackson Creek is a 541 - 1,533 sqft apartment in Norcross in zip code 30093. This community has a 1 - 3 bedroom, 1 - 2 bathroom. Nearby cities include Peachtree Corners, Doraville, Tucker, Lilburn, and Chamblee. 30071, 30086, 30044, 30047, and 30084 are nearby zip codes.

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Elevate at Jackson Creek

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  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
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  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
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  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA
  • (Manager photo uploaded on 01/12/2019) Image of Elevate at Jackson Creek in Norcross, GA

Provided by Other Residents

Resident Photos (1)

  • (Resident photo uploaded on 10/08/2019) Image of Elevate at Jackson Creek in Norcross, GA
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