Number of reviews in the past 365 days | 6 |
Percentage of reviews responded to | 16.67% |
Average time to respond to reviews | 2.17 days |
Contact Property
Elevate at Jackson Creek
3201 Sunrise Village Lane
Norcross, GA 30093
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 6 |
Percentage of reviews responded to | 16.67% |
Average time to respond to reviews | 2.17 days |
Dear resident, we were so sorry to read this review of our community as resident safety and comfort are our top priorities. It's important to us that you feel heard and that this feedback is taken into strong consideration. We would appreciate the opportunity to go over this review in more detail and invite you to call our office at your earliest convenience. We look forward to hearing from you.
Hello and thank you for giving Elevate at Jackson Creek a positive review! Taking care of our residents is our priority so we're happy to hear that you've experienced our attentive service first-hand. We appreciate your feedback and look forward to continuing to provide you with an awesome experience!
Thank you for your review of Elevate at Jackson Creek! We're glad to hear that our staff has shown dedication towards making your time with us nothing short of wonderful! If you should need any assistance during your time in our community, please stop by our office.
Thank you for your gracious review! We are happy that you are enjoying your residency at Elevate at Jackson Creek and that our staff has left such a positive impression. We'll be sure to keep up the great work!
Thank you for taking the time to share this insight with us. Because we aim to offer our resident a place to call home, we're disappointed to read that our team hasn't made the best impression. We would appreciate the opportunity to provide you with a more pleasant experience in our community. Will you stop by our office so we'll have a chance to discuss your feedback in better detail?
Thank you for the overall positive review of Elevate at Jackson Creek! We appreciate the feedback on the move-in checklist and the compliments of the spacious apartments and competitive price. Thanks for choosing Elevate at Jackson Creek!
Thank you for bringing your concerns to our attention. We're sorry to hear that you had this experience with previous management and we would like to improve your stay however we can. If you have any continued trouble with maintenance or have any questions regarding the water bill, please come to the office and we will be happy to address any of those concerns with you. We hope to hear from you soon.
Thank you for the compliments of Paishance and the rest of the team! Our associates at Elevate at Jackson Creek, are always working hard to make sure each of our residents feels comfortable and taken care of so we are happy to hear your experience reflects that hard work. Thank you for the kind review and please let us know if you need anything!
We are glad that you enjoy the neighborhood and community. We will work to improve in communicating with you moving forward and please feel free to come to our office if you are having trouble reaching us over the phone as we want to help you as soon as we can. We are glad that you enjoy our events and look forward to continuing to accommodate you.
Thank you for your honest feedback. We apologize for any issues you've experienced with slow maintenance and getting a hold of our staff lately but we would like to make it up to you. Please come to our office at your earliest convenience so we can learn more about your maintenance concerns and establish a dialogue to cultivate better communication between us. We hope to hear from you soon!
We sincerely apologize for any trouble you've had with pests and we assure you that our team strives to accommodate you the best we can. Please come to our office at your earliest convenience to speak with us about the gift card and any solutions we can implement to help you feel more comfortable in your home.
Thank you for your gracious review of Elevate at Jackson Creek! Our team is happy to hear that our residents are loving the amenities and are getting along with one another. We're honored to have you as a resident!
Thank you for your positive review! We are glad to read that you found Elevate at Jackson Creek to be clean and conveniently located. We appreciate the recommendation and we wish you well in your new home!
Thank you for the high rating of Elevate at Jackson Creek! Our team is happy to know that you are satisfied and that your request was completed efficiently, too. Thanks for letting us know! If you ever need anything more, please just stop by our office. Take care!
Thank you for the amazing review of Elevate at Jackson Creek! We are excited to see you love our community and activities so much that you're proud to call our community your home. Let us know if there is anything else we can do for you and we hope you continue to enjoy your stay!
We understand that you are having some trouble reaching us and we would like to make it up to you. Please come to our office at your earliest convenience so we can go over any suggestions or concerns you may have. We look forward to helping you and improving your stay!
Gracias por tu evaluación Estamos decepcionados de leer acerca de su experiencia y nos gustarÃa ayudarlo. Cuando tenga un momento, comunÃquese con nuestro equipo de administración y visite nuestra oficina. AgradecerÃamos la oportunidad de discutir sus inquietudes y revisar las opciones. Gracias de nuevo por su evaluación y esperamos hablar con usted pronto.
Thank you for the feedback and for bringing your concern to our attention. We urge you to contact the proper authorities if you are witness to any criminal activity, especially outside of business hours. If there are any lingering concerns that you currently have, then please come to our office and let us know. Our goal is to help you feel comfortable in our community and we look forward to helping you.
We are so excited to see that you've come to enjoy our community, location, and team! We appreciate the feedback and will definitely relay it over to maintenance as we aim to improve your experience in any way we can. Thanks for choosing Elevate at Jackson Creek!
We understand that you had a less than great move-in and some delays in maintenance so we would like to apologize. We would like to make it up to you by learning about any lingering issues you may still have and working to resolve them as soon as possible. Please come to our office at your earliest convenience so that we can escalate your request as needed. Talk to you soon.
$935 - $1,697
541
3 Units
1 Bedroom A
$953 - $1,767
714
3 Units
1 Bedroom C
$962 - $1,758
703
3 Units
1 Bedroom B
$1,046 - $2,032
844
3 Units
2 Bedroom A
$1,223 - $2,299
1,048
3 Units
2 Bedroom B
N/A
1,533
N/A
3 Bedroom B
$1,472 - $2,448
1,241
1 Units
3 Bedroom A
Make your way home to Elevate at Jackson Creek in Norcross, GA! Experience the best in apartment living while enjoying sophisticated custom interior upgrades to include our beautiful wood-style flooring, stainless steel appliances, stylish designer finishes, and much more! Residents experience a full menu of amenities designed with you in mind. Cool off in our relaxing resort-style outdoor pool, enjoy a play date with your pet at our new bark park, or engage your core during a vigorous workout in our fully equipped fitness center. We invite you to visit our community, schedule a tour with one of our leasing professionals today. ***Bridge Property Management is pleased to announce ownership as of January 2019. COVID-19: In light of the Coronavirus concerns we are all faced with, Bridge Property Management's office hours and touring procedures are changing. Please contact the office directly with any questions you may have. Whether you are a resident or a prospective renter, we are confident that we will meet all your needs as a resident and/or facilitate a smooth move-in process for all of you who are looking to join the Bridge community.
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Contact Property
Elevate at Jackson Creek
3201 Sunrise Village Lane
Norcross, GA 30093