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Elliot Norcross

1355 Graves Road, Norcross, GA 30093
(39 Reviews)
$1,076 - $4,856/mo
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Floor Plans & Pricing

1 Bedroom

A2

1 Bed, 1 Bath | 850 sq. ft.

$1,186 - $2,514

5 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 765 sq. ft.

$1,076 - $2,534

4 Available Units

See Floor Plan Details

2 Bedrooms

B2

2 Beds, 1 Bath | 968 sq. ft.

$1,490 - $3,765

5 Available Units

See Floor Plan Details

B4

2 Beds, 2 Baths | 1,147 sq. ft.

$1,520 - $4,041

5 Available Units

See Floor Plan Details

B3

2 Beds, 1.5 Baths | 1,068 sq. ft.

$1,632 - $4,101

5 Available Units

See Floor Plan Details

B5

2 Beds, 1.5 Baths | 1,169 sq. ft.

$1,755 - $4,856

5 Available Units

See Floor Plan Details

B1

2 Beds, 1 Bath | 906 sq. ft.

$1,424 - $4,173

3 Available Units

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,250 sq. ft.

See Floor Plan Details

C2

3 Beds, 2 Baths | 1,488 sq. ft.

See Floor Plan Details

C3

3 Beds, 2.5 Baths | 1,538 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

C

Review Ratings

Noise

2.4

Grounds

2.3

Safety

2.1

Office Staff

2.3

Maintenance

2.5

Neighborhood

3.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

11

Manager’s Review Engagement

C

Percentage of reviews responded to

54.55%

Manager’s Review Reply Time

C-

Average time to respond to reviews

48 days

View Community Timeline
View Community Timeline

Elliot Norcross Reviews

(38)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1224519

Verified Resident 2016 - 2024

2/8/2024

This is the worst administration of all times, shame on you by asking me for a rating, knowing that you sucks!!! To have been charged with trash valet for over than one year and nobody picked up my trash all that time and… See More >
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Resident 1224513

Verified Resident 2014 - 2024

2/8/2024

They've gone downhill. Dirty, we get warnings and threatened with fines but no one follows the rules and nothing is done. They charge for stuff they shouldn't. They don't care about their residents. Thanks

    Updated Review

    Review Author Icon

    Resident 1082589

    Verified Resident 2018 - 2023

    11/2/2023

    This community has been downhill from when I originally moved here. They have switched management so many times I lost count. But every time has gotten worse. I'm currently waiting for maintenance to fix the huge hole in my apartment bathroom also there's a couple… See More >
    Review Author Icon

    Resident 1193966

    Verified Resident 2023

    10/28/2023

    S?per desepcionado no rente ac? es el peor error que puedan hacer les cobran servicios que nunca dan por ejemplo valet tras cobran 40 d?lares y jam?s pasan por la basura los apartamentos est?n sobrevalorados he estado viendo muchos apartamentos al rededor del vecindario y… See More >
      Review Author Icon

      Resident 1193271

      Verified Resident 2019 - 2023

      10/26/2023

      Not a good place to live so much trash beer bottles Not good maintenance the money they charge people in office act like the don't speak English tell you that they get one big water bill in split it with… See More >
        Review Author Icon

        Resident 1164962

        Verified Resident 2022 - 2023

        7/31/2023

        The whole complex is filthy. Roaches since I got here, holes in my master bedroom and bathroom. Maintenance is slow to come. The hot water in the bathroom always makes a loud noise when you turn it on. Drug dealers, prostitutes and somebody was murdered… See More >
          Manager

          8/8/2023

          Elliot Norcross
          Thank you for reaching out. The happiness and comfort of our residents matter deeply to us, and we strive to provide responsive service. We want to learn more about your concerning observations, so please give us a call or drop by our office at your earliest convenience.
          Review Author Icon

          Resident 1150634

          Verified Resident 2022 - 2023

          6/15/2023

          P?sima atenci?n de parte del ?rea administrativa en cuanto a soluci?n de problema se trata, se enojan solo porque se pide un mantenimiento y ni bien hecho lo dejan, se paga por un buen servicio y creo es lo menos que podemos recibir.

            Manager

            7/12/2023

            Elliot Norcross
            Lamentamos que cualquier experiencia que haya tenido con nuestro servicio no haya cumplido con sus expectativas. Queremos que nuestros residentes se sientan cómodos en nuestra comunidad y queremos ayudar. Por favor pase por nuestra oficina.
            Review Author Icon

            Resident 1145245

            Verified Resident 2022 - 2023

            5/29/2023

            Esta muy bonito los apartamentos son espaciosos lo atienden bien cuando pides ayuda para mi todo es un ?xito la sona muy bonita Cuando eyos te entregan el apartamento para mi todo muy bien todo bonito

              Manager

              6/3/2023

              Elliot Norcross
              ¡Gracias por hacernos saber cuánto disfruta de su espacioso hogar en nuestro hermoso complejo! Es un placer para nuestro equipo tenerlo como residente.
              Review Author Icon

              Resident 1142518

              Verified Resident 2021 - 2023

              5/19/2023

              The community is very old and unclean, The insulation is very thin and I can hear my neighbors conversation. The pool has never been open since I've been staying in the community for two years, no one in the leasing office answer the phone and… See More >
              Manager

              7/12/2023

              Elliot Norcross
              Thank you for reaching out. We strive to keep our community well-maintained, so it is disappointing to see your comments regarding pool upkeep. While it can be challenging to monitor noise due to shared walls, we would be glad to discuss this and your other feedback with you directly. Please call or stop by our office when you have the time.
              Review Author Icon

              Resident 1129223

              Verified Resident 2019 - 2023

              4/7/2023

              Me gusta vivir aqui todo me queda cerca y en la oficina el staff me atiende eficazmente Todo bien . Podrian ponwr mas seguridad y que funcione la laavannderia el gimnacio y que abran la..piscina eso seria .muy bueno

                Manager

                4/11/2023

                Elliot Norcross
                ¡Nos complace saber que el servicio de nuestro equipo ha causado una impresión positiva! Gracias por compartir sus comentarios sobre las áreas que pueden requerir mantenimiento adicional, y pase por la oficina o llámenos si tiene más que le gustaría analizar.
                Review Author Icon

                Resident 1120898

                Verified Resident 2017 - 2023

                3/12/2023

                I'm happy in the apartment and I live in Norcross I hope to improve services and protect more All the best ........................................................... ............................

                  Manager

                  3/16/2023

                  Elliot Norcross
                  Thank you for letting us know you enjoy your home here! Our team is thrilled to see your five stars.
                  Review Author Icon

                  Resident 1111563

                  Verified Resident 2021 - 2023

                  2/9/2023

                  Needs to be cleaned up!! The staff is unprofessional! Things need to fixed in a timely manner or upgraded! Definitely overpriced! Needs security 24 hours! To much trash left by the dumpsters attracts mice and rats! Needs to be removed IMMEDIATELY!

                    Review Author Icon

                    Resident 1102012

                    Verified Resident 2020 - 2023

                    1/11/2023

                    This neighborhood is decent for the most part. But they overcharge for not enough amenities. They went up on my rent $200.00. Yet there is no washer and dryer unit in my apartment. Now I'm paying $1600.00 in rent. Initially water was included but it… See More >
                      Manager

                      1/19/2023

                      Elliot Norcross
                      Thank you for reviewing. We take pride in offering a high-quality living experience to all our residents, so our team values your feedback. If you could email us at elliotnorcross-ar@m.knck.io, we would love to discuss your comments with you directly. Thanks in advance!
                      Review Author Icon

                      Resident 1092428

                      Verified Resident 2019 - 2022

                      12/8/2022

                      Very bad communication , property never stays clean . My building has mold and water damage even asking other residents . I have to buy new tires every other week because of all the construction vehicles . I cannot wait to move out out of… See More >
                        Manager

                        12/21/2022

                        Elliot Norcross
                        Thank you for reaching out. Providing our residents with a comfortable and well-maintained living environment matters deeply to us, so we want to hear more about the concerns you have described. Would you please contact us at elliotnorcross-ar@m.knck.io? We look forward to speaking with you at your earliest convenience.
                        Review Author Icon

                        Resident 1083898

                        Verified Resident 2021 - 2022

                        11/10/2022

                        This community is definitely not worth the money. I wish we had looked further into this community before moving in but we needed a place to stay for our family. Since the day we moved in we had issues with maintenance in our apartment. We… See More >
                          Manager

                          12/2/2022

                          Elliot Norcross
                          Thank you for taking the time to write a review. We aim to provide a comfortable, enjoyable living experience for our residents, and we apologize if you have felt displeased. When you have a moment, please call or stop by our office so that we can discuss your maintenance concerns and get more details about your experience. We look forward to hearing from you.
                          Review Author Icon

                          anonymous

                          Resident 2020 - 2021

                          5/27/2021

                          This is a dangerous neighborhood. My home was almost broken into twice, yet staff couldn't care less after reporting it. Theft is a common place here. There are police officers constantly roaming the neighborhood investigating crimes. One night I witnessed someone shooting at someone's car… See More >
                            Manager

                            6/1/2021

                            Vida Apartments by ARIUM
                            Hi, we're sorry to hear about this recent experience. Please reach out to us at ResidentServices@ARIUMLiving.com at your earliest convenience so we may get more details from you about this experience right away.
                            Review Author Icon

                            anonymous

                            Resident 2020 - 2021

                            1/8/2021

                            We needed to move quickly so this apartment complex was good to rush you in... but for the things we are experiencing, we would have much rather looked elsewhere and got our monies worth. We were moved in by Edna who was FANTASTIC & attentive… See More >
                              Manager

                              1/10/2021

                              Elliot Norcross
                              Hi, please reach out to us at ResidentServices@ARIUMLiving.com right away so we may get more details about your stay and work to resolve any issues you are facing. We want to assure you we offer both weekly pest control services as well as a 48-hour maintenance response guarantee in our community, so we're disappointed to hear about your recent experience, and we look forward to hearing from you and remedying these issues.
                              Review Author Icon

                              anonymous

                              prospectiveVisited 2020

                              10/29/2020

                              Visited this property and even though it was a little over my budget ... I would like to rate this property a five because the leasing was just the greatest! I felt so welcomed, they enlightened my day with such a funny conversation. These girls… See More >
                                Manager

                                11/9/2020

                                Vida Apartments by ARIUM
                                We're glad you enjoyed your visit with us! Thanks so much for taking the time to share this experience. We hope to see you again someday!
                                Review Author Icon

                                Man_P

                                Resident 2020

                                10/29/2020

                                Leasing are helpful, resolve my issues in a timely manner. I love the new management, the property has improved dramatically. Previously, we had a lot of security issue but thanks to Carroll I feel more safer in my home....

                                  Manager

                                  11/9/2020

                                  Vida Apartments by ARIUM
                                  We're happy to hear we were able to help and resolve all the issues you faced! Thanks for taking the time to let us know about your experience. We hope you have a great day!
                                  Review Author Icon

                                  anonymous

                                  Resident 2020

                                  7/28/2020

                                  My place got robbed and it was someone that lives on the ground...what did the leasing office do NOTHING. The security guard was VERY friendly but the leasing office is another thing. The security guard sent them a message and when we called the next… See More >
                                    Manager

                                    7/29/2020

                                    Vida Apartments by ARIUM
                                    Hi, we're sorry to hear about this experience. We'd like to get more details about your experience; please reach out to us at ResidentServices@ARIUMLiving.com at your earliest convenience so that we may work to better understand this experience and work to resolve this as soon as possible. We look forward to hearing from you.
                                    Review Author Icon

                                    anonymous

                                    Resident 2017

                                    4/21/2017

                                    Great place to live, you must consider the area as well because the inner city is literally less than 20 minutes away. The whole neighborhood and area has a very homey feel and thats great because it is also safe of course.

                                      Review Author Icon

                                      anonymous

                                      prospectiveVisited 2016

                                      10/21/2016

                                      I recommend nobody to move over here, they're always changing management, they don't come fix stuff when needed. They actually move on there time. But expect us to pay rent on time, but can't fix our aptment. And then to top it off we… See More >
                                        Review Author Icon

                                        anonymous

                                        Resident 2015 - 2016

                                        1/26/2016

                                        Great place to live. Great location right next to the farms market highway is less then 5 miles away huge plus. Friendly staff.

                                          Review Author Icon

                                          anonymous

                                          prospectiveVisited 2016

                                          1/19/2016

                                          I've Lived In This ------ Apartments For About 5 Years & When Something Is Damaged They Dont Do ---- , This New Managers Are ---- , They Dont Give A ---- If You A Day Without Air , ------- Weekend Without A Stove ? &… See More >
                                            Review Author Icon

                                            oshunita

                                            Resident 2015

                                            11/16/2015

                                            You get what you pay for, or maybe they just gave me the crappiest apartment they had... My major issues include: They come in your apartment when you are gone without leaving a note, and when you ask them to please notify me if they've… See More >

                                              Features & Amenities

                                              Pets
                                              • Animal type not listed Allowed
                                              • Dogs Allowed
                                                Pet Limit: 2
                                                Less Info
                                                More Info
                                              • Cats Allowed
                                                Pet Limit: 2
                                                Less Info
                                                More Info
                                              Other
                                              • 24-Hour Emergency Maintenance
                                              • Business Center
                                              • Clubhouse
                                              • Credit Card Payments Accepted
                                              • Fitness Center
                                              • Game Room with Billiards and Foosball
                                              • Outdoor Kitchen and Barbecue
                                              • Petcare Service
                                              • Pets Allowed
                                              • Playground
                                              • Pool
                                              • Positive Credit Reporting
                                              • Sports Court
                                              • Turf Sports Field
                                              • Wash and Fold Center
                                              • convenient deposit alternative available
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                                              Leasing

                                              With extensive amenities, beautifully outfitted apartments, and a prime location just north of Atlanta, Elliot Norcross is the ideal community to call home. Experience our unbelievable amenity spaces and discover our upgraded apartments with top-of-the-line finishes that ensure you feel like you re living in your own private oasis.Thanks to a fitness center, outdoor picnic area, swimming pool, and other impeccable amenity spaces, Elliot Norcross residents have everything they could ever need, right at their fingertips.
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                                              Office Hours

                                              • Sunday: Closed
                                              • Monday - Friday: 10:00 AM - 06:00 PM
                                              • Saturday: 10:00 AM - 05:00 PM
                                              This community is managed by

                                              Birchstone Residential

                                              B
                                              B
                                              Communities
                                              40

                                              Questions & Answers (1)

                                              Anonymous
                                              Asked on: 03/19/2018
                                              Q: What is security like?

                                              Frequently Asked

                                              How is Elliot Norcross Rated?
                                              Based on 39 number of votes by renters, Elliot Norcross is currently rated 2.4 out of 5 stars.
                                              How satisfied are residents with the upkeep and overall appearance of the grounds at Elliot Norcross?
                                              Elliot Norcross is rated 2.3/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                              How effective was the maintenance team when resolving your problem?
                                              Elliot Norcross is rated 2.5/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                              What are noise levels like at Elliot Norcross?
                                              Elliot Norcross is rated 2.4/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                              How safe is Elliot Norcross?
                                              Elliot Norcross is rated 2.1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                              How satisfied are residents with the neighborhood?
                                              Elliot Norcross is rated 3.7/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                              How satisfied are residents with the staff at Elliot Norcross?
                                              Elliot Norcross is rated 2.3/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                              How often does management engage with reviews?
                                              Managers have responded to 54.5455% of their community reviews in the past year.
                                              How quickly does management engage with reviews?
                                              Managers have replied within 48 days to their community reviews in the past year.
                                              Who manages Elliot Norcross?
                                              Birchstone Residential
                                              What is the pet policy at Elliot Norcross?
                                              Animal type not listed Allowed
                                              Dogs Allowed
                                              Pet Limit: 2
                                              Cats Allowed
                                              Pet Limit: 2
                                              What types of floor plans are available?
                                              1 Bed, 1 Bath
                                              2 Beds, 1 Bath
                                              2 Beds, 1.5 Baths
                                              2 Beds, 2 Baths
                                              3 Beds, 2 Baths
                                              3 Beds, 2.5 Baths

                                              Contact Property

                                              Elliot Norcross

                                              March 2024

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                                              Beds

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                                              Baths

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                                              Elliot Norcross is a 765 - 1,538 sq. ft. apartment in Norcross in zip code 30093. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,076 - $4,856. Nearby cities include Peachtree Corners, Doraville, Lilburn, Tucker, and Duluth.

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