The Reserve at Gwinnett

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The Reserve at Gwinnett

1780 Graves Road, Norcross, GA 30093
(247 Reviews)
$1,369 - $5,739/mo
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Floor Plans & Pricing

1 Bedroom

The Tuxedo

1 Bed, 1 Bath | 959 sq. ft.

$1,388 - $2,976

2 Available Units

See Floor Plan Details

2 Bedrooms

The Wycliff

2 Beds, 1 Bath | 1,089 sq. ft.

$1,369 - $3,198

10 Available Units

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The Argone

2 Beds, 2 Baths | 1,227 sq. ft.

$1,544 - $3,260

2 Available Units

See Floor Plan Details

3 Bedrooms

The Andrew

3 Beds, 2 Baths | 1,555 sq. ft.

$1,965 - $5,739

6 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

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Review Ratings

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Survey Ratings

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SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

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The Reserve at Gwinnett Reviews

(245)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

alfonsemcgee@gmail.com

Resident 2020 - 2022

12/2/2022

Awesome living at Reserve at Gwinnett

Quiet place to live easy transit been living here for two years pretty safe diverse community valet trash was a plus buildings are freshly painted and property grounds are always looking nice beautiful pool area in the summertime

    Review Author Icon

    Resident 755448

    Verified Resident 2020

    3/25/2020

    The process to move in went smoothly, the staff was very friendly and easily to work with, I would definitely recommend anyone I know looking for someone to move to the community due to their professionalism

      Manager

      4/30/2020

      The Reserve at Gwinnett
      Thank you so much for sharing your experience! We are thrilled you chose Reserve at Gwinnett as your new home!
      Review Author Icon

      anonymous

      Resident 2020

      3/15/2020

      Just moved in two month ago. Overall it is a nice place in a good location. The walls are super thin! I can heal all of my neighbors, above (heavy feet with untrained dogs on patio) and to the side (loud spanish, always yelling at… See More >
        Manager

        4/30/2020

        The Reserve at Gwinnett
        So glad you are enjoying Reserve at Gwinnett! If you find that noise becomes in excess of normal apartment living, or if you still have concerns with any charges, please let us know!
        Review Author Icon

        JROD98

        Resident 2016 - 2020

        2/24/2020

        I like living here. The staff is always nice, the men who fix things are always good an fix things quickly. The yard is always clean, the dumpster gets filled quickly at night but the guys take care of it the next morning. People always… See More >
          Manager

          2/24/2020

          The Reserve at Gwinnett
          Thank you for your feedback! We are glad to know that you enjoy living here. It is also pleasing to hear that your maintenance requests are being handled expeditiously. And we are glad to know that the office has responded to all of your concerns as you bring them to our attention. Should you have any concerns or questions don't hesitate to stop by the office or simply give us a call. Thank you again for your feedback! Sincerely, Reserve at Gwinnett Management
          Review Author Icon

          Resident 746509

          Verified Resident 2020

          2/21/2020

          Fees were not explained prior to move in. Valet trash is not taken out on time. Apartment was dirty when I moved in. Walls paper thin. Apartment looks old and outdated on inside. Trash is eveywhere on throughout the community

            Manager

            2/24/2020

            The Reserve at Gwinnett
            Thank you for your feedback All fees are explained when price quotes are printed, again explained on the Welcome Letter prior to anyone moving in and also disclosed on all lease agreements. If there is a specific fee that was not disclosed please contact the office. As for trash, we have a good trash valet service, along with a team of guys who take pride in ensuring that the grounds are picked up daily. If there is a specific area you would like us to address, please contact the office at anytime. Your desire for a newly up-to-date apartment, we offer to all our prospective and current residents the option to rent a newly renovated unit. Your option to transfer is available, please contact the Community Manager for details. If there are any additional concerns, we will be more than happy to address those concerns immediately. We encourage our residents to communicate all concerns, desires and suggestions at any time. We hope to speak with you soon. Sincerely, Reserve at Gwinnett Management
            Review Author Icon

            Resident 746004

            Verified Resident 2020

            2/19/2020

            Location means a lot as most of my clients are in Gwinnett. Pleasant staff and nice community. Very convenient for the price. I lived here briefly when I first moved to Georgia from Virginia in 2004. Glad to be back.

              Manager

              2/24/2020

              The Reserve at Gwinnett
              Thank you for your feedback! We are glad that you are pleased with choosing Reserve at Gwinnett as your home. I agree, the community is a great location to the city, entertainment, fine dining and much more. The prices are great for the area. Glad to have you back here in Georgia and we look forward to your continued residency. Should you have any concerns or questions please don't hesitate to reach out to our office. Sincerely, Reserve at Gwinnett
              Review Author Icon

              Resident 734027

              Verified Resident 2019 - 2020

              1/6/2020

              The Reserve at Gwinnett has beautiful, spacious, and clean apartments and I definitely feel secure. A definite perk is the dog park, valet trash, and even a car wash! I am completely content with my move into my new home.

                Manager

                2/7/2020

                The Reserve at Gwinnett
                Thank you so much! We are glad that you are happy with not only choosing Reserve at Gwinnett, but also happy with the amenities we have to offer. We truly appreciate you taking the time out to rate our community. Should you need anything don't hesitate to stop by the office or simply give us a call. Thank you for your residency! Sincerely, Reserve at Gwinnett Management
                Review Author Icon

                Resident 720529

                Verified Resident 2019

                11/23/2019

                So far my experience has been mediocre, my units appliances are very old and rickety. Whom ever they hired to paint did a horrible job, they put a bandaid on things instead of cleaning throughly. I've only been living there one week and I'm always… See More >
                  Manager

                  12/13/2019

                  The Reserve at Gwinnett
                  Thank you for taking the time out to provide your feedback. We truly apologize if you are not happy with your appliances. However, we do offer black appliance packages. Contact our office for more details and we will be more than happy to also discuss any unresolved issues in your home. We want you to be happy when you come off the road from traveling or working. Please stop by or give us a call at 770-242-0380. Sincerely, Reserve at Gwinnett Management
                  Review Author Icon

                  Resident 714077

                  Verified Resident 2019

                  11/5/2019

                  It seems like a good place reside so far. It's quiet, clean and convenient to a lot of shopping outlets. There is a school literally next door if you have children that attend elementary. The staff was amazing and efficient at getting things in place… See More >
                    Manager

                    12/13/2019

                    The Reserve at Gwinnett
                    We truly thank you for your feedback. Glad to know that our community is convenient for all of your day to day needs. The staff will continue to maintain efficiency and provide the best customer service in the area. Should you need anything, please feel free to stop by the office or simply give us a call. Sincerely, Reserve at Gwinnett Management
                    Review Author Icon

                    anonymous

                    Resident 2015 - 2019

                    10/17/2019

                    I have been here for 4 years and with all the changes in the staff and owners, the current office people has been very helpful, my issues get resolved quickly and its a good location to and from work. I love living here. Thank you… See More >
                      Manager

                      10/30/2019

                      The Reserve at Gwinnett
                      We truly thank you for sharing your experience with us. It is important to the entire team to ensure that we take care of our residents promptly. Should you need anything please feel free to reach to one of our team members we will be sure to help you. Thank you for choosing Reserve at Gwinnett!
                      Review Author Icon

                      Resident 704138

                      Verified Resident 2015 - 2019

                      10/7/2019

                      I like the community, the office staff is very helpful and friendly, so is the maintenance crew. It's very quiet and safe here which I love! The grounds are well kept, overall I enjoy living here! It is very convenient to 3 major freeways!

                        Manager

                        10/8/2019

                        The Reserve at Gwinnett
                        Thank you so much for your compliments of the staff and property. We work very hard to not only earn great reviews but we want to ensure that all of our residents are getting quick responses and satisfaction with every encounter. You are a valued resident. We appreciate you choosing Reserve at Gwinnett as your home. Sincerely, Reserve at Gwinnett
                        Review Author Icon

                        Resident 699944

                        Verified Resident 2019

                        9/26/2019

                        It was great. The staff was very friendly and took the time out to make sure I had everything I needed. I would recommend this property. No complaints thus far and I will definitely be renewing my lease when we reach that point

                          Manager

                          10/8/2019

                          The Reserve at Gwinnett
                          Thank you for your kind words and positive feedback. We will continue to provide great service to you all our residents. Should you need anything, please feel free to stop by the office, email or give us a call. Thank you for being a valued resident and choosing Reserve at Gwinnett as your home. Sincerely, Reserve at Gwinnett
                          Review Author Icon

                          anonymous

                          Resident 2018 - 2019

                          9/26/2019

                          Going on 2 years and I am comfortable living here. No place is perfect, but the staff treats me nice, problems in my apartment get fixed and grounds are always clean. But, the valet trash pick up is not good. Overall good place to live… See More >
                            Manager

                            9/26/2019

                            The Reserve at Gwinnett
                            Thank you for your feedback! We are happy to know that you are comfortable and enjoy living here. If you are having issues with the valet trash service, contact the office so we can help resolve the issue. Thank you for choosing Reserve at Gwinnett as your home. Sincerely Reserve at Gwinnett Management
                            Review Author Icon

                            Resident 698057

                            Verified Resident 2019

                            9/23/2019

                            So far my experience at this community has been OK. There were no major issues in the apartment but sometimes the trash valet situation is a little nasty and I'm pretty sure it attracts bugs and critters. Also, the entrance gate doesn't always appear to… See More >
                              Manager

                              9/26/2019

                              The Reserve at Gwinnett
                              Thank you for your feedback! We are glad to know that you have not had any major issues thus far. If at anytime you do, please don't hesitate to contact the office for assistance. As to valet trash, please contact the office should so we can determine your building and inspect for any residue left from trash service. We appreciate you choosing Reserve at Gwinnett as your home. Sincerely, Karen Gates
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                              Resident 695929

                              Verified Resident 2019

                              10/14/2019

                              My experience here thus far has not been pleasant. My move in day was horrible. The staff working that day had no idea I was supposed to move in, so a walk through had not been done to my apartment. Upon making me wait 45min… See More >
                                Manager

                                9/25/2019

                                The Reserve at Gwinnett
                                Thank you for your feedback. The entrance gate is now closed 24/7. Thank you for your residency at The Reserve at Gwinnett.
                                Review Author Icon

                                Resident 665753

                                Verified Resident 2016 - 2019

                                7/16/2019

                                *************This complex is quiet and safe with friendly staff . There is nearby shopping and a park easily accessible to the I85,*******************************************************

                                  Manager

                                  7/31/2019

                                  The Reserve at Gwinnett
                                  Thank you for your feedback! Yes, I agree, as an employee, I love the fact that we are located near shopping, eating, and recreation for the kids. And you can't top the fact that its easy access to both interstates I85 and I285. Glad you are happy, should you need anything, please stop by or contact our office. Sincerely, The Reserve at Gwinnett
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                                  Resident 647946

                                  Verified Resident 2019

                                  6/3/2019

                                  I'm very happy with the speed when I have had some problem, very good attention with the residents. Specifically the patience and attention of Siara.Very quiet, clean and organized, no problem with neighbors.

                                    Manager

                                    7/31/2019

                                    The Reserve at Gwinnett
                                    Thank you for your feedback! I will pass on to Ciara that you gave her a nice compliment along with a positive review of the community. We are glad to know that you are happy with your home and neighborhood. We thank you again, for your response, should you have any questions or concerns, be sure to stop by the office or give us a call. Sincerely, The Reserve at Gwinnett
                                    Review Author Icon

                                    anonymous

                                    Resident 2017 - 2019

                                    5/17/2019

                                    Don't waste your money They will lie to you and do everything they can to get more money out of you. Maintenance is garbage! The apartment could be falling apart and they won't do a single thing!! My neighbor complained of the CEILING leaking when… See More >
                                      Manager

                                      7/31/2019

                                      The Reserve at Gwinnett
                                      We thank you for your feedback! Our maintenance team strives to not only complete work orders within 24hours, but also ensure that they communicate each step of repairs needed in the homes. Our Maintenance team was recognized as given highest ratings in customer satisfaction for year 2018 in our area. If there are any issues in your home that need to be addressed please contact our office so that our staff, can ensure that your concerns are handled timely. We thank you for being a resident here at The Reserve at Gwinnett. Again, thank you for your feedback. Respectfully, The Reserve at Gwinnett
                                      Review Author Icon

                                      anonymous

                                      Resident 2018 - 2019

                                      4/29/2019

                                      The apartments are old and run down. Cabinetry is horrible. The staff is very nice and try to be helpful but there is only so much they can do. We have constantly struggled with roach infestations. Pest control is a joke! The spray they use;… See More >
                                        Manager

                                        7/31/2019

                                        The Reserve at Gwinnett
                                        Thank you for your feedback! Our community was built in 1999, and we have apartment homes with original cabinetry and some apartments that have upgraded cabinetry. If you would consider transferring lets see if we can find you an apartment with upgraded cabinets. Our upgraded units stay pretty full, so you will need to follow up with our team monthly to determine availability. But this is something we can assist you with. As for pest control, contact the office and management will walk your unit and surrounding units to see if we can help narrow down the cause of pest. We can work together in resolving this issue. We strive to ensure that we address each residents concerns timely. We thank you again, for your response and know that we are always here. Sincerely, The Reserve at Gwinnett
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                                        Resident 630308

                                        Verified Resident 2019

                                        4/22/2019

                                        Very easy move in process. I was supposed to move in Friday evening but they were closing early for Good Friday. I was able to get my keys Thursday with no issue. The office staff very helpful. I had been dealing with Ciara during the… See More >
                                          Manager

                                          7/31/2019

                                          The Reserve at Gwinnett
                                          Thank you for your feedback! We are glad to know that you were able to move-in despite the office closing on Good Friday. I will share with both Ciara and Christian of your experience. We thank you for choosing The Reserve at Gwinnett as your home. Should you need anything, don't hesitate to stop by or contact the office. Sincerely, The Reserve at Gwinnett
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                                          Resident 626861

                                          Verified Resident 2019

                                          4/13/2019

                                          Know major issues at this time The community is very diverse which is and asset. However no matter where you live some tenants have no appreciation of having valet trash services and access to the waste section if needed. They throw cups and cans over there… See More >
                                            Manager

                                            7/31/2019

                                            The Reserve at Gwinnett
                                            Thank you for your feedback! You are absolutely correct. Our management team, strives to address those specific residents who are violating the community policies. Violating the policies will result in either, imposed fines or termination of lease, which both will negatively affect their rental history. Please report to the office any known violators, you will remain anonymous. We are glad to hear you personally have no major issues. Thank you for your rating. Sincerely, The Reserve at Gwinnett
                                            Review Author Icon

                                            Resident 626860

                                            Verified Resident 2015 - 2019

                                            4/13/2019

                                            Mi experiencia es buena en la comunidad me gusta,pero hay cosas que tienen que cambiar como la limpieza afuera y pintar las escaleras se necesita m?s limpieza y iluminaci?n en en ?l ?rea de los pasillos

                                              Manager

                                              7/31/2019

                                              The Reserve at Gwinnett
                                              Realmente apreciamos su respuesta y complace saber en general que están felices de vivir aquí. La administración y la propiedad están trabajando en la mejora de la iluminación para los edificios y buscando en las necesidades de pintura. Por lo tanto, por favor, permanecer un residente aquí para que usted estará aquí para los cambios impresionantes pronto por venir. Gracias por su calificación, si necesita algo, por favor, pasa por aquí o ponte en contacto con nuestra oficina. Sinceramente La Reserva en Gwinnett
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                                              Resident 619786

                                              Verified Resident 2018 - 2019

                                              3/25/2019

                                              its a bore to live here and thats all ddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

                                                Manager

                                                7/31/2019

                                                The Reserve at Gwinnett
                                                Thank you for your feedback! Your home, should be peaceful, quiet and your place to relax. Please share with us what you would like to see, to keep you happy and having fun. We would love to hear from you. Please stop by or contact our office. Sincerely, The Reserve at Gwinnett
                                                Review Author Icon

                                                Resident 617840

                                                Verified Resident 2018 - 2019

                                                3/20/2019

                                                Overall management has been responsive to maintenance issues. We signed a new 13 month lease. Then a family with a hyperactive child moved into the apartment above us. This child only knows how to run and jump. All hours of the day and night. Management… See More >
                                                  Manager

                                                  8/1/2019

                                                  The Reserve at Gwinnett
                                                  Dear Resident: Thank you for your feedback and hope that we can help you to solve this issue. Noise can be challenge from time to time and we will do whatever is within our legal limitations to solve the issue. Please contact our manager, Karen, so we can improve your living experience.
                                                  Review Author Icon

                                                  Andrew_B307

                                                  Resident 2017 - 2018

                                                  1/29/2019

                                                  Worst apartment I've lived in. You could hear every footstep from the neighbors above you. I could hear my neighbors using the bathroom it was that bad. When they do a walk through they will show you a good unit that is on the top… See More >
                                                    Manager

                                                    8/1/2019

                                                    The Reserve at Gwinnett
                                                    Dear Andrew: We apologize that your stay at The Reserve did not live up to your expectations. We certainly appreciate your feedback.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Garage
                                                    • Off Street Parking Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $15. Restrictions: Agressive breeds are not allowed, including, but not limited to: Pit Bull Terriers, Staffordshire Terriers, Rottweilers, German Shepherds, Presa Canarios, Chow Chows, Doberman, Akitas, Wolf-hybrids, Mastiffs, Cane Corsos, Great Danes, Alaskan Malamuts, Siberian Huskies, Belgian Malanois, St. Bernard, Breed List may change at the property management's discretion. No mix of restricted breeds will be accepted.
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                                                    • Cats Allowed
                                                      Rent: $15
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                                                    Other
                                                    • Accessible Features
                                                    • Alarm
                                                    • Breakfast Bar
                                                    • Built-in Desks
                                                    • Business Center
                                                    • Carpet
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • DishWasher
                                                    • Dog Park
                                                    • Dog Wash Area
                                                    • Electric Range
                                                    • Fitness Center
                                                    • Garden Tubs
                                                    • Granite Countertops
                                                    • Grilling Area
                                                    • High Ceilings
                                                    • In-sink Kitchen Disposal
                                                    • Kitchen Pantries
                                                    • Large Closets
                                                    • Linen Closets
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Patio
                                                    • Paved Walking Trails
                                                    • Pet-Friendly Community
                                                    • Pool
                                                    • Private Entry
                                                    • Refrigerator
                                                    • Resident Car Care Center
                                                    • Short Term Lease Available
                                                    • Spin Bike Room
                                                    • Stainless Steel Appliances
                                                    • Storage Space
                                                    • Sunrooms
                                                    • Tennis Court
                                                    • Undermounted Farmhouse Sinks
                                                    • Valet Trash Service
                                                    • Vinyl Flooring
                                                    • Volleyball Court
                                                    • WiFi in Common Areas
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                                                    Leasing

                                                    Comfortable Living in Norcross, GA The Reserve at Gwinnett Apartments is the apartment you've been looking for in Norcross, GA. With comfortable one-, two-, and three-bedroom homes complete with granite countertops, black appliances, and scenic views, you're guaranteed to find a place to live with a lifestyle to love. What's more, as a member of the community you'll also have access to our fitness center and swimming pool. Find a home at The Reserve at Gwinnett Apartments, where living more is the new standard.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Willow Bridge Property Company

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Willow Bridge Property Company
                                                    Dogs Allowed
                                                    Rent: $15
                                                    Restrictions: Agressive breeds are not allowed, including, but not limited to: Pit Bull Terriers, Staffordshire Terriers, Rottweilers, German Shepherds, Presa Canarios, Chow Chows, Doberman, Akitas, Wolf-hybrids, Mastiffs, Cane Corsos, Great Danes, Alaskan Malamuts, Siberian Huskies, Belgian Malanois, St. Bernard, Breed List may change at the property management's discretion. No mix of restricted breeds will be accepted.
                                                    Cats Allowed
                                                    Rent: $15
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    The Reserve at Gwinnett

                                                    April 2024

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                                                    The Reserve at Gwinnett is a 959 - 1,555 sq. ft. apartment in Norcross in zip code 30093. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,369 - $5,739. Nearby cities include Peachtree Corners, Doraville, Lilburn, Tucker, and Duluth.

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