The Reserve at Gwinnett
The Reserve at Gwinnett
1780 Graves Road
Norcross, GA 30093
ApartmentRatings Property Breakdown
(Range is 0 - 5)About SatisFacts
Ratings & Reviews
We truly thank you for sharing your experience with us. It is important to the entire team to ensure that we take care of our residents promptly. Should you need anything please feel free to reach to one of our team members we will be sure to help you. Thank you for choosing Reserve at Gwinnett!
Thank you so much for your compliments of the staff and property. We work very hard to not only earn great reviews but we want to ensure that all of our residents are getting quick responses and satisfaction with every encounter. You are a valued resident. We appreciate you choosing Reserve at Gwinnett as your home. Sincerely, Reserve at Gwinnett
Thank you for your feedback! We are happy to know that you are comfortable and enjoy living here. If you are having issues with the valet trash service, contact the office so we can help resolve the issue. Thank you for choosing Reserve at Gwinnett as your home. Sincerely Reserve at Gwinnett Management
Thank you for your kind words and positive feedback. We will continue to provide great service to you all our residents. Should you need anything, please feel free to stop by the office, email or give us a call. Thank you for being a valued resident and choosing Reserve at Gwinnett as your home. Sincerely, Reserve at Gwinnett
Thank you for your feedback! We are glad to know that you have not had any major issues thus far. If at anytime you do, please don't hesitate to contact the office for assistance. As to valet trash, please contact the office should so we can determine your building and inspect for any residue left from trash service. We appreciate you choosing Reserve at Gwinnett as your home. Sincerely, Karen Gates
Thank you for your feedback. The entrance gate is now closed 24/7. Thank you for your residency at The Reserve at Gwinnett.
Thank you for your feedback! Yes, I agree, as an employee, I love the fact that we are located near shopping, eating, and recreation for the kids. And you can't top the fact that its easy access to both interstates I85 and I285. Glad you are happy, should you need anything, please stop by or contact our office. Sincerely, The Reserve at Gwinnett
Thank you for your feedback! I will pass on to Ciara that you gave her a nice compliment along with a positive review of the community. We are glad to know that you are happy with your home and neighborhood. We thank you again, for your response, should you have any questions or concerns, be sure to stop by the office or give us a call. Sincerely, The Reserve at Gwinnett
We thank you for your feedback! Our maintenance team strives to not only complete work orders within 24hours, but also ensure that they communicate each step of repairs needed in the homes. Our Maintenance team was recognized as given highest ratings in customer satisfaction for year 2018 in our area. If there are any issues in your home that need to be addressed please contact our office so that our staff, can ensure that your concerns are handled timely. We thank you for being a resident here at The Reserve at Gwinnett. Again, thank you for your feedback. Respectfully, The Reserve at Gwinnett
Thank you for your feedback! Our community was built in 1999, and we have apartment homes with original cabinetry and some apartments that have upgraded cabinetry. If you would consider transferring lets see if we can find you an apartment with upgraded cabinets. Our upgraded units stay pretty full, so you will need to follow up with our team monthly to determine availability. But this is something we can assist you with. As for pest control, contact the office and management will walk your unit and surrounding units to see if we can help narrow down the cause of pest. We can work together in resolving this issue. We strive to ensure that we address each residents concerns timely. We thank you again, for your response and know that we are always here. Sincerely, The Reserve at Gwinnett
Thank you for your feedback! We are glad to know that you were able to move-in despite the office closing on Good Friday. I will share with both Ciara and Christian of your experience. We thank you for choosing The Reserve at Gwinnett as your home. Should you need anything, don't hesitate to stop by or contact the office. Sincerely, The Reserve at Gwinnett
Realmente apreciamos su respuesta y complace saber en general que están felices de vivir aquí. La administración y la propiedad están trabajando en la mejora de la iluminación para los edificios y buscando en las necesidades de pintura. Por lo tanto, por favor, permanecer un residente aquí para que usted estará aquí para los cambios impresionantes pronto por venir. Gracias por su calificación, si necesita algo, por favor, pasa por aquí o ponte en contacto con nuestra oficina. Sinceramente La Reserva en Gwinnett
Thank you for your feedback! You are absolutely correct. Our management team, strives to address those specific residents who are violating the community policies. Violating the policies will result in either, imposed fines or termination of lease, which both will negatively affect their rental history. Please report to the office any known violators, you will remain anonymous. We are glad to hear you personally have no major issues. Thank you for your rating. Sincerely, The Reserve at Gwinnett
Thank you for your feedback! Your home, should be peaceful, quiet and your place to relax. Please share with us what you would like to see, to keep you happy and having fun. We would love to hear from you. Please stop by or contact our office. Sincerely, The Reserve at Gwinnett
Dear Resident: Thank you for your feedback and hope that we can help you to solve this issue. Noise can be challenge from time to time and we will do whatever is within our legal limitations to solve the issue. Please contact our manager, Karen, so we can improve your living experience.
Dear Andrew: We apologize that your stay at The Reserve did not live up to your expectations. We certainly appreciate your feedback.
Thank you so much for your feedback!! We Value you as a resident, and if you want to suggest ideas to help make our community a better one, please stop by the office. Thank you for choosing Reserve at Gwinnett as your home. Sincerely, Reserve at Gwinnett
We thank you for your feedback! We thank you for your feedback, we will be glad to assist you with any apartment needs. If there are work orders that need attention in your apartment please go online to enter any service request or contact the office. Thank you again for your feedback and we are glad to know that you enjoy your community. Respectfully, The Reserve at Gwinnett
We thank you for your feedback. We are disappointed that you have not had a good experience thus far. We will change that perception. If you are experiencing bug issues we will do our best to help rid of the issue quickly. If your appliances are not working properly please go online to report any issues. If you want to upgrade to newer appliances, please contact our office for details. We truly appreciate you giving us a chance to help correct your concerns. We take residents' concerns seriously and will work diligently to resolve all of your issues. Please keep us in inform we will talk to you soon. Sincerely, Reserve at Gwinnett Management
We are truly grateful for your positive feedback. Reserve at Gwinnett team strives daily to deliver great service and awesome community for our residents to call home. We value your residency and your feedback is always welcomed. Sincerely, The Reserve at Gwinnett
We thank you for your feedback! We are disappointed that you felt you were not giving proper service by our maintenance team. If there is a specific time that you were not satisfied with a specific maintenance team member please contact the Community Manager to address any dissatisfaction. However, as for your concerns. Management does not provide any type of after hours lock out service. This is typical with any apartment community, to prevent, unauthorized guests entering residents' apartment. As for hidden fees, none of our fees are hidden, additional fees such as trash, pest control, etc. are on every move-in welcome letter and also disclosed within your lease agreement. If you have trouble locating these fees within the lease, please stop by the office so that one of our team members can assist you. As for pricing, our floor plans' pricing are pretty competitive in this area, prices are based on demand. Currently, we do not have a lot of one bedrooms available so the prices are higher. We are glad that you're a resident and we truly value your feedback. Should you have any additional concerns or questions don't hesitate to reach out to the team. Respectfully, The Reserve at Gwinnett Management
Thank you for your feedback. We will be happy to set up an appointment so we can repair your garage. Please let us know a good time at your earliest convenience.
Thank you for your feedback! The Reserve at Gwinnett
Thank you for your feedback.
Features & Amenities
- Private Garages Available
- Business Center
- Convenient to I-85 and I-285
- Fitness Center
- Gated Access
- Pet-Friendly Community with Dog Park
- Resident Car Care Center
- Resort Style Swimming Pool
- TV Lounge
- Tennis Court
- Wi-Fi at Amenities
Floor Plans & Pricing
1 Bedrooms, 1 Bathroom
- SQ. FT.
2 Bedrooms, 1 Bathroom
- SQ. FT.
2 Bedrooms, 2 Bathrooms
- SQ. FT.
3 Bedrooms, 2 Bathrooms
- SQ. FT.
Immerse yourself in the rich history as you explore the streets of Norcross, located in the heart of Gwinnett County. Known for the Whistletop Farmers' Market and the Norcross Art Festival, this top destination for tourists overflows with landmarks and events that attract people from all over the state of Georgia. Throughout the historic downtown, you can find dining options that suit all tastes, art attractions consisting of work from local talent and various activities for the kids, such as the Malibu Grand Prix. Residents enjoy the perks of the small community living. Despite the fact that Norcross serves as home to a young and diverse population, some of the oldest homes in the nation are located here.
Questions & Answers
Your question has been submitted!
Please allow up to 24 hours for your answer to be visible to the public.