#10,219 #7 #681

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Veranda Knolls

100 Ivey Park Lane, Norcross, GA 30092
(126 Reviews)
$1,459 - $1,842/mo

Floor Plans & Pricing

1 Bedroom

The Oak

1 Bed, 1 Bath | 959 sq. ft.

$1,459

1 Available Unit

See Floor Plan Details

2 Bedrooms

The Elm

2 Beds, 2 Baths | 1,271 sq. ft.

$1,607

3 Available Units

See Floor Plan Details

The Maple

2 Beds, 2 Baths | 1,321 sq. ft.

$1,562

2 Available Units

See Floor Plan Details

3 Bedrooms

The Poplar

3 Beds, 2 Baths | 1,546 sq. ft.

$1,842

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

D+

Review Ratings

Noise

3.0

Grounds

1.0

Safety

2.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

3.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D+

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4 days

View Community Timeline
View Community Timeline

Veranda Knolls Reviews

(125)

3.2 rating

See Details

126 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Mckietheresa@gmail.com

Resident 2016 - 2024

2/22/2024

They take weeks to months fix the smallest things

I put this work order in on 2/4/24 and here it is 2/22/24 and I have not heard anything from the staff. But they sent an email saying the work was completed and that is totally false. Every time we use the restroom we have… See More>
Manager

2/26/2024

Veranda Knolls
Hi Theresa, Thank you for taking the time to share this feedback with us. The integrity of our service level and team members is extremely important to us. We strive to provide accurate completion of all service needs. We kindly ask that you give us a call or email us to learn more of your concerns and find out how we can enhance your experience moving forward. We can be reached at verandaknolss@livehilltop.com. Thanks - M. Jones ~ Community Director
Review Author Icon

kamissaclark89@gmail.com

Resident 2023

4/14/2023

Super excited

Love my apartment, makayla was super attentive to our needs and wants and communicated the whole way thru , move in was super easy and so was our leasing process, if you are thinking of moving here ask for makayla as your leasing agent she… See More>
    Manager

    4/18/2023

    Veranda Knolls
    Thank you so much for this great review. We have been working hard to make improvements with both personnel and our beautiful apartments as we want you to love them as much as we do. Makayla will be so happy to hear such encouraging words. Management
    Review Author Icon

    joyn01

    Resident 2021 - 2022

    2/24/2022

    I have been a resident for a few months, and I will say that I love the space in my apartment. For the most part, my neighbors are quiet. Is the property perfect, no but what apartment complex is? I will say that the community… See More>
      Manager

      2/26/2022

      Veranda Knolls
      Thank you for your review and grace. It feels great knowing that you see the changes to the community because we are working hard to make improvements. Through the pandemic so many industries have been faced with challenges and we have had our share. We are hopeful with our new team and look forward to providing great service for many years to come. Management
      Review Author Icon

      dchapman22

      Resident 2019 - 2021

      12/6/2021

      DO NOT MOVE HERE The place is LITERALLY A DUMP - piled trash and discarded mattresses and furniture liter the entrance constantly and they will OVER CHARGE YOU AND CON YOU INTO EXTRA FINES They charged us an extra $1000 on our last month's rent… See More>
        Manager

        12/17/2021

        Veranda Knolls
        Thank you for your review. We encourage you to come and speak with the Community Director as we would like the opportunity to address your issues and improve your overall experience.Thank you,Management

        Updated Review

        Review Author Icon

        anonymous

        Resident 2018 - 2021

        2/1/2021

        Maybe best i dont comment on this because its not pretty. But felt after a long term resident i.wasn't treated fairly and it seem they don't care too much for their long term resident.....its ashamed that it is like it is! New management i dont… See More>
          Manager

          3/11/2021

          Veranda Knolls
          Thank you for your review. We encourage you to come and speak with the Community Director as we would like the opportunity to address your issues and improve your overall experience.Thank you,Management
          Review Author Icon

          Resident 826969

          Verified Resident 2014 - 2020

          10/1/2020

          Our gym has been broken and unusable for YEARS. I was told that teenagers spoke weed in there and they would not be fixing it because of the "problem". Gate was never replaced. Other than that maintenance staff is always nice.… See More>
            Manager

            11/19/2020

            Veranda Knolls
            It is heart-warming to know that our team has left such a positive impression on you. However, we want your entire living experience to be exceptional, and we apologize if you are dissatisfied with the upkeep of our gym. We wish to discuss this as well as some of the other comments you have made here in greater detail. As this review is anonymous, we encourage you to please reach us at KBairefoot@pegasusresidential.com. Thank you, and we look forward to speaking with you.
            Review Author Icon

            Resident 824161

            Verified Resident 2020

            9/27/2020

            Do research, don't be desperate and rush! Have a walk through, so you're able to point out what you dislike. Test the heat of water. Test drains look at fridge and freezer. My freezer had dead roaches. I appreciate the new washer and… See More>
              Manager

              9/29/2020

              Veranda Knolls
              Thank you for your recent survey, I am sorry your move in did not go as expected. We will be in first thing to address your items that were missed prior to your move in. Thank you,Lori Damacio-Community Manager
              Review Author Icon

              Resident 806264

              Verified Resident 2020

              8/21/2020

              Hasta ahora es tranquilo tiene buen transporte y lugares de comida cercanos los apartamentos son viejos no los entregan bien arreglados deber?a tener rejas de seguridad en la entrada pero los apartamento tienen espacio

                Manager

                8/24/2020

                Veranda Knolls
                Thank you for your feedback and positive comments on Veranda Knolls location and spacious floor plans.Thank you,Veranda Knolls Management
                Review Author Icon

                Resident 781453

                Verified Resident 2018 - 2020

                6/30/2020

                Peaceful, clean, and quiet residential surrounding with spacious floor plans. It would be great to put a recycling program in place for which most likely tenants are willing to pay minimal additional monthly fee.

                  Manager

                  8/21/2020

                  Veranda Knolls
                  Thank you for your positive feedback.
                  Review Author Icon

                  Resident 778787

                  Verified Resident 2019 - 2020

                  6/11/2020

                  It has been a roller coaster. Maintenance is not a priority here. I have been waiting months for a maintenance job to be handled. How ever I am getting almost weekly reminders of rent payment dates. I have yet to even receive a update of… See More>
                    Manager

                    8/21/2020

                    Veranda Knolls
                    Thank you for your positive feedback. Please let us know if your maintenance requests have not been resolved.
                    Review Author Icon

                    Resident 774140

                    Verified Resident 2020

                    5/31/2020

                    Management has always been friendly. They have worked with me on every issue I have had. This is the best apartment complex I have ever lived at. Not only are the apartments an awesome size, everything is new as far as appliances and all issues… See More>
                      Manager

                      8/21/2020

                      Veranda Knolls
                      Thank you for your positive feedback.
                      Review Author Icon

                      Resident 773419

                      Verified Resident 2018 - 2020

                      5/29/2020

                      I am a former and and current resident. This property has always exceeded my expectations. It if very clean, safe, and spacious, which I love and one of the main reasons I moved back. It offers quality and quantity. I get… See More>
                        Manager

                        8/21/2020

                        Veranda Knolls
                        Thank you for your Feedback.
                        Review Author Icon

                        Resident 772439

                        Verified Resident 2019 - 2020

                        5/26/2020

                        The apartments go really fast so if you find something you like, Get it! They are perpetually understaffed so it's tough to get things done. However, the over all feel living here is pleasant. Nice neighbors, not too loud. Haven't been here long… See More>
                          Manager

                          8/21/2020

                          Veranda Knolls
                          Thank you for your positive feedback.
                          Review Author Icon

                          anonymous

                          Resident 2020

                          3/30/2020

                          The apartments are decent. The management and leasing office staff are okay. One particular staff member is always on his cell phone. There has been several times I went to pick up a package from the office and he couldn't find it but it was… See More>
                            Manager

                            3/12/2021

                            Veranda Knolls
                            Thank you for your review. Management has changed since your review was entered, but we want to make sure you are still happy in your home. Please give us a call or stop by for assistance. We look forward to meeting you soon!Management
                            Review Author Icon

                            Resident 751949

                            Verified Resident 2019 - 2020

                            3/12/2020

                            I feel like on the outside it seems like a great place to live but for the money they should be more on their game. The simplest of things shouldn't be an issue. Overall it's a quiet clean community for the most part.

                              Manager

                              8/21/2020

                              Veranda Knolls
                              Thank you for your positive feedback.
                              Review Author Icon

                              Resident 751734

                              Verified Resident 2020

                              3/11/2020

                              My experience has been so far great. I appreciate Carlos and Lori as they have made my transition to apartment living easy & stress free. Whenever an issue arose, they made sure that it was taken care of immediately and successfully.

                                Manager

                                8/21/2020

                                Veranda Knolls
                                Thank you for your positive feedback.
                                Review Author Icon

                                anonymous

                                Resident 2020

                                1/25/2020

                                Management is unprofessional. It is impossible to get ahold of them and they don't call back. Ever. Maintenance is slow and changes light bulbs before fixing overflowing toilets and leaking roofs. Dog poop everywhere, garbage/litter everywhere. When they take something out of an apartment it… See More>
                                  Manager

                                  3/12/2021

                                  Veranda Knolls
                                  Thank you for your review. Management has changed since your review was entered, but we want to make sure you are happy if you moved in or still live here. Please give us a call or stop by for assistance. We look forward to meeting you soon!Management
                                  Review Author Icon

                                  Resident 715376

                                  Verified Resident 2019

                                  11/8/2019

                                  We are still new in the community, having lived in the apartment for just one and half weeks. This being the case, we have not really had any interaction with the community members. However, we are looking forward to a great stay in this community.

                                    Manager

                                    8/21/2020

                                    Veranda Knolls
                                    Thank you for your positive feedback.
                                    Review Author Icon

                                    Resident 713261

                                    Verified Resident 2019

                                    11/3/2019

                                    The staff is awesome. It makes you feel like they care about the apartment that they are giving to you. We had issues with the apartment but at least we feel like the team care and we know that they'll do all they can to… See More>
                                      Manager

                                      8/21/2020

                                      Veranda Knolls
                                      Thank you for your positive feedback.
                                      Review Author Icon

                                      Resident 698268

                                      Verified Resident 2019

                                      9/23/2019

                                      I just moved in, but everything from touring, to signing the lease, to moving in was so easy! All the leasing documents were signed online which was very convenient. On move in day all we had to do was bring our deposit and fees, and… See More>
                                        Manager

                                        9/24/2019

                                        Veranda Knolls
                                        We're beyond delighted to hear about your moving experience! Ensuring that our new and current residents are comfortable in our community is incredibly important to us, so we're overjoyed to know that you're already feeling at home. Please don't hesitate to drop by our office if you ever have any questions. We appreciate your kind words and are so excited to welcome you to Veranda Knolls!
                                        Review Author Icon

                                        Resident 690349

                                        Verified Resident 2019

                                        9/5/2019

                                        Great community. Staff is very knowledgeable and personable. Very quick to answer any questions and concerns. Apartment is spacious and just as described. Love having the extra amenities around the community.

                                          Manager

                                          9/6/2019

                                          Veranda Knolls
                                          Thanks so much for your amazing five-star review of Veranda Knolls! We greatly appreciate you taking the time to leave us this feedback and encourage you to drop by our office if you ever have any questions. Thanks again!
                                          Review Author Icon

                                          Resident 684087

                                          Verified Resident 2019

                                          8/21/2019

                                          So far I have been here for a couple of weeks and there's no major complaints at this apartment for now. Apart from the little hassle and confusion at move in. The maintenance team take long but they eventually show up.

                                            Manager

                                            8/23/2019

                                            Veranda Knolls
                                            Our team strives for excellence, so we're delighted to hear about your experience at Veranda Knolls! If you ever have any additional feedback, please don't hesitate to drop by our office. Thanks!
                                            Review Author Icon

                                            Resident 682646

                                            Verified Resident 2019 - 2020

                                            4/9/2020

                                            I moved in a couple of months ago and I haven't had any issues. Maintence responds quickly and they make sure your satisfied with the work. It's nice, clean, spacious and so far safe. It's pricey but I think it's worth it.

                                              Manager

                                              8/20/2019

                                              Veranda Knolls
                                              We appreciate you taking the time to provide us with this wonderful feedback! Please don't hesitate to swing by our office if you ever have any questions and welcome to Veranda Knolls!
                                              Review Author Icon

                                              Resident 676644

                                              Verified Resident 2019

                                              8/9/2019

                                              Apartment is nice is the best thing. Customer service and maintenance is terrible. Was told vendor would come out and they never showed. Called rent office and consultant said they would follow up. Never called me back vendor never showed. The worst customer service. I… See More>
                                                Review Author Icon

                                                Resident 670183

                                                Verified Resident 2019

                                                7/27/2019

                                                So good so far , everything went well i love the complex so far i don't have any complaints .. friendly people , nice and quite.. staff is wonderful! They made my move in great ! Thank you so much for it all

                                                  Manager

                                                  7/29/2019

                                                  Veranda Knolls
                                                  You're so welcome! We're glad to hear we were able to help you have a smooth move-in. If there is anything else we can do to help you settle in here at Veranda Knolls, don't hesitate to let us know!

                                                  Features & Amenities

                                                  Pets
                                                  • Dogs Allowed
                                                    Rent: $25. Restrictions: We welcome 2 pets per apartment home. There is a $400 fee (non-refundable) for the first pet and $200 fee (non-refundable) for the second pet. Pet rent is $25 per month, per animal. There is a weight limit of 75 pounds per pet, and breed restrictions in place. Please contact our leasing office for complete Pet Policy.. Pet Limit: 2
                                                    Less Info
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                                                  • Cats Allowed
                                                    Rent: $25. Restrictions: We welcome 2 pets per apartment home. There is a $400 fee (non-refundable) for the first pet and $200 fee (non-refundable) for the second pet. Pet rent is $25 per month, per animal. There is a weight limit of 75 pounds per pet, and breed restrictions in place. Please contact our leasing office for complete Pet Policy.. Pet Limit: 2
                                                    Less Info
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                                                  Other
                                                  • BBQ Area
                                                  • Clubhouse
                                                  • Coffee Bar
                                                  • Conference Room
                                                  • Fitness Center
                                                  • High-Speed Internet
                                                  • Package Receiving Service
                                                  • Pet Park
                                                  • Pet-Friendly Community
                                                  • Picnic Area
                                                  • Pool
                                                  • Resident Car Care Center
                                                  • Resident Social Activities
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                                                  Leasing

                                                  Situated on 11 gorgeous acres of rolling woodlands in Peachtree Corners, our apartment community is a world apart from the noise and bustle of the city. Yet, once you exit our tranquil community, you'll find yourself only minutes from the excellent dining and shopping at The Forum at Peachtree Corners, and a quick drive on I-285 with access to all that Atlanta offers. With a great school district, a neighborhood, and a quiet atmosphere, our pet and family-friendly apartment rentals offer the best of all worlds.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  Hilltop Residential

                                                  B-
                                                  B-
                                                  Communities
                                                  33

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: What is security like?

                                                  Frequently Asked

                                                  Based on 126 number of votes by renters, Veranda Knolls is currently rated 3.2 out of 5 stars.
                                                  Veranda Knolls is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Veranda Knolls is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Veranda Knolls is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                  Veranda Knolls is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Veranda Knolls is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                  Veranda Knolls is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 4 days to their community reviews in the past year.
                                                  Hilltop Residential
                                                  Dogs Allowed
                                                  Rent: $25
                                                  Restrictions: We welcome 2 pets per apartment home. There is a $400 fee (non-refundable) for the first pet and $200 fee (non-refundable) for the second pet. Pet rent is $25 per month, per animal. There is a weight limit of 75 pounds per pet, and breed restrictions in place. Please contact our leasing office for complete Pet Policy.
                                                  Pet Limit: 2
                                                  Cats Allowed
                                                  Rent: $25
                                                  Restrictions: We welcome 2 pets per apartment home. There is a $400 fee (non-refundable) for the first pet and $200 fee (non-refundable) for the second pet. Pet rent is $25 per month, per animal. There is a weight limit of 75 pounds per pet, and breed restrictions in place. Please contact our leasing office for complete Pet Policy.
                                                  Pet Limit: 2
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Contact Property

                                                  Veranda Knolls

                                                  May 2024

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                                                  Beds

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                                                  Baths

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                                                  Veranda Knolls is a 959 - 1,546 sq. ft. apartment in Norcross in zip code 30092. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,459. Nearby cities include Peachtree Corners, Doraville, Lilburn, Tucker, and Duluth.

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