#15,849 #3 #982

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Shadow Ridge

950 Lake Ridge Parkway, Riverdale, GA 30296
(59 Reviews)

Floor Plans & Pricing

1 Bedroom

1 Bedroom | 1 Bath

1 Bed, 1 Bath | 865 sq. ft.

See Floor Plan Details

2 Bedrooms

2 Bedroom | 2 Bath

2 Beds, 2 Baths | 1,067 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D
D

Renter Ratings

B-

Review Ratings

Noise

3.0

Grounds

3.0

Safety

3.0

Office Staff

3.0

Maintenance

3.0

Neighborhood

3.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Shadow Ridge Reviews

(59)

2.5 rating

See Details

59 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Breana_B626

prospectiveVisited 2024

2/8/2024

Leasing

I applied days ago my application been on submit for days now but can’t seem to talk to anyone via phone if I can please have a email or a working number that would be great looking to move asap. Anything would be great… See More>
    Review Author Icon

    anonymous

    Resident 2021

    12/23/2021

    I am very fed up with this apartment complex. Rent is too high for the complex to be infested with rats at the dumpster. The apartment complex took away the valet trash service however the valet trash service is still showing up on residents rent.… See More>
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      anonymous

      Resident 2020 - 2021

      10/6/2021

      Trust the recent reviews , this place is horrible , when we first moved in we had so many issues with leaks after leaks , maintenance ppl are liars , the people in the office don’t care esp the noise. She once told us to… See More>
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        anonymous

        Resident 2019 - 2021

        5/17/2021

        I would like to enjoy the amenity of relaxing on the patio porch without suffering form insects bits etc., I have indeed tried everything except screening in the patio porch. Please help us, thank you!

          Review Author Icon

          Melanated1973

          Resident 2021

          3/19/2021

          Apartment infested with roaches, balcony filthy with roaches. Windows w/o screens and broken. Appliances did not Management does not care and are not helpful. They only care about money and not the residents. Do not move here go elsewhere. You will regret it. I was… See More>
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            anonymous

            Resident 2018 - 2019

            8/1/2019

            This community is HORRIBLE. I have experienced roaches, ants and once a rat in my apartment. I have had multiple leaks that maintenance couldn't fix to save their lives. The newest property manager is ratchet and unknowledgeable. The gates have been broken or in need… See More>
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              anonymous

              Resident 2019

              5/8/2019

              Do not move here it's not worth $1,000 a month. I've been here since Feb of 2019. They charge all these fees, want your money but don't want to get rid of roaches. I clean all the time and I barely cook. My 2nd day… See More>
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                anonymous

                Resident 2018 - 2019

                3/29/2019

                Pros Near highway, the grounds generally clean, in a generally quiet neighborhood. Cons The leasing office isn't exactly organised - keep your receipts etc showing proof of rental payments. They do not notify tenants in a timely manner on anything, then try to charge you… See More>
                  Manager

                  4/5/2019

                  Shadow Ridge
                  We are sorry to hear that you have had this experience. We want to work to resolve it as quickly as possible, as it's our goal for our tenants to receive 5-star service every time. We are available by e-mail through our website, as well please feel free to call us to speak with someone in our office. Thank you.
                  Review Author Icon

                  ScholarsAndGents

                  Resident 2016 - 2017

                  12/20/2017

                  No matter how clean you are.... Roaches, roaches, roaches!!! It's gross. Pest control has sprayed several times. Don't waste your time unless you enjoy bugs. I don't even like to eat in my kitchen or invite guests over anymore. Getting worse by the month. Bugs… See More>
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                    stsmith412

                    Resident 2016 - 2017

                    3/18/2017

                    I've been living here are year and my lease is up next month. The only reason I'm moving is to be closer to work and I feel the rent is a little high for the area. My garbage disposal has been worked on about 5… See More>
                      Manager

                      3/20/2017

                      Shadow Ridge
                      Thank you for the awesome 4-star review and this great feedback! We want to continue to give you a great place to live and look forward to continuing to serve you and your neighbors! Please contact the office to put in a work order if your disposal is not working. Thank you again for taking the time to leave us this review!
                      Review Author Icon

                      Zareah

                      prospectiveVisited 2017

                      2/5/2017

                      I was to move in on Saturday Feb 3 2017 and the apt wasn't ready and the website and the model apt has wood vinyl floors in which I asked do they all come with those floors I go look at my apt and there… See More>
                        Manager

                        2/14/2017

                        Shadow Ridge
                        We appreciate your feedback as it gives us an opportunity to improve. Our first priority at Shadow Ridge is our residents and their satisfaction. We apologize for any inconvenience you may have experienced. Please contact our office at your earliest convenience to discuss your current issues and they will be addressed promptly.
                        Review Author Icon

                        MzChris

                        Resident 2017

                        1/5/2017

                        ROACHES! ROACHES!! ROACHES!!! I was very excited about my apartment & anxious to move in. Unfortunately, after just 2 weeks I am preparing to move out. My belonging have not yet been delivered. I am considering leaving my things in storage for fear… See More>
                          Manager

                          3/20/2017

                          Shadow Ridge
                          We appreciate your feedback as it gives us an opportunity to improve. Our first priority at Shadow Ridge is our residents and their satisfaction. We apologize for any inconvenience you may have experienced. Please contact our office at your earliest convenience to discuss your current issues and they will be addressed promptly.
                          Review Author Icon

                          anonymous

                          Resident 2015 - 2016

                          12/27/2016

                          I do not recommend Shadow Ridge Apartments in Riverdale to anyone. Roaches were in our apartment and others from day 1 until the day we left. The apartment had mold and our front door was broken, and when we asked for it to… See More>
                            Manager

                            3/20/2017

                            Shadow Ridge
                            Thank you so much for your feedback. We strive to make the community a wonderful place to live. Please contact the office at your convenience so that we can discuss your current issues and address them together. Thank you for being a valued resident and we look forward to continuing to serve you at Shadow Ridge.
                            Review Author Icon

                            anonymous

                            Resident 2014 - 2016

                            9/11/2016

                            A lot of false promise! Security is piss poor and trash is everywhere when the leasing office is closed! Dumpster is always full! It's an embarrassment to bring guest because of the unkept grounds of the property! Breeze ways are disgusting!!!! Promised gates are going… See More>
                              Manager

                              9/14/2016

                              Shadow Ridge
                              Thank you for taking the time to write a review and share your experience. We regret to hear about your unfavorable experience during your lease term over the years. My name is Shea and I am the Community Manager of Shadow Ridge. I'm happy to announce that when First Communities purchased the property in December, 2015 we put a plan in place to address concerns regarding the gates, breezeways, and on-site courtesy patrol. The gates and breezeways are scheduled for completion within the next couple of months. Furthermore, we increased our on-site courtesy patrol hours when we took over management of the property. We have also recently completed other additions to the community and have many other exciting changes in the pipeline for this year. However, that does not address all of the concerns that you brought to our attention like pest control, grounds or loitering that pertain to your living experience with us. Therefore, please take a moment to either call me at (770) 997-1972, write me directly via email at sstephens@firstcommunities.com or simply stop by the office. I would love an opportunity to address your concerns and make Shadow Ridge a wonderful place for you to call home.
                              Review Author Icon

                              darkside4125

                              Resident 2015 - 2016

                              6/25/2016

                              so we been here almost a year, bathroom collapsed took almost 2 weeks to fix it, we then had a kitchen leak, its still unfixed after 5 weeks, our laundry room is currently leaking for over 5 days still no fix, the wall is… See More>
                                Review Author Icon

                                Orteeteah

                                Resident 2015 - 2016

                                6/22/2016

                                New management VERY POOR, no sense ofUrgency.. Full of bunch of scams, tell bunch of false promises and very rude and disrespectful. Reason is I been living here almost a year pay nearly 900$ for a 2 bad rooms that don't worth paying 700$ for.… See More>
                                  Manager

                                  6/22/2016

                                  Shadow Ridge
                                  We take all feedback from our residents very seriously. We regret that your experience has not met up to your expectations. Please contact myself, Nathan Ridgeway, the Regional Manager, if you would be willing to provide additional info so that we can quickly address your concerns. I can be reached (404) 477-3903 or nridgeway@firstcommunities.com.
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                                  courtprit

                                  Resident 2015 - 2016

                                  3/5/2016

                                  Where do I start, I moved in Nov 2015 and the complex was owned by PEM, i was told my utility bill would be included in my rent on my lease it also says I owe 0 for utilities, i went 3 months paying my… See More>
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                                    anonymous

                                    Resident 2015 - 2016

                                    1/1/2016

                                    We moved there in early 2015. It seemed quiet and nice and well kept, but after the 2nd month, the truth was revealed. The walls are super thin, the neighbors on top of us sounds they have a bowling alley going on, neighbors work on… See More>
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                                      anonymous

                                      Resident 2012 - 2015

                                      10/2/2015

                                      Shadow Ridge has a poor management and maintenance staff. The owners of the property do not care about the tenants and are not trustworthy. The water bill is way too high. And as the tenant we have no negotiation power. They… See More>
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                                        anonymous

                                        prospectiveVisited 2015

                                        6/14/2015

                                        This past Saturday when I arrived at Shadow Ridge apartments it's around 10:15am. Keep in my mind the open at 10am. No cars were there, lights off and door locked. About 10 minutes later another prospective resident showed up and FedEx. We all waiting for… See More>
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                                          anonymous

                                          prospectiveVisited 2015

                                          6/12/2015

                                          The management this place is really sorry. My husband put in an application at this apartment a week ago, which they explained would take 72 hours. 72 hours passed and he called management back, a temp answered and said management was not there and she… See More>
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                                            tamara15

                                            Resident 2014 - 2015

                                            2/28/2015

                                            Im just curious..... Is there anyone else at Shadow Ridge having issues with the Electric Bill?? I'm in a two Bdrm two bthrm apartment at Shadow Ridge I moved in maybe three months ago and i now owe Ga Power over $900.00 and that does… See More>
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                                              anonymous

                                              Resident 2012 - 2014

                                              10/17/2014

                                              I agree with the other reviews. I currently stayed there and it sucks. The management staff is horrible. The staff constantly lie new and old. I have being fighting with roaches since I moved in the apartments. The maintenance staff takes forever to fix anything.… See More>
                                                Manager

                                                10/22/2014

                                                Shadow Ridge
                                                Greetings Anonymous, Thank you for taking the time to post your concerns about your residency at Shadow Ridge. I have personally reviewed your concerns and understand that it can be frustrating dealing with neighbors, and service issues. We strive to offer the best service in a quality living environment. Thank you for your valued residency, we truly appreciate you. Please call me at your earliest convenience to discuss in further detail at 770-997-1972. Have a wonderful week! Ron
                                                Review Author Icon

                                                anonymous

                                                Resident 2012 - 2014

                                                9/7/2014

                                                I have stayed here from 2012-2014 and all i can say is they suck. They dont care about the resident around here. The new management is just as bad as the last one. They sit in the office and do nothing. Me and my husband… See More>
                                                  Manager

                                                  9/7/2014

                                                  Shadow Ridge
                                                  Greetings, Thank you for taking time out of your day to share your review with us. Your comments are truly appreciated and I am sorry to hear that you were not pleased with the service of our team. I would be happy to personally discuss your concerns with you if would like to stop by the office. I can also be reached at shadowridge@pemreg.com or (770) 997-1972. We value your opinion and we will definitely take your feedback into consideration. Our goal is to provide the best service and friendliest staff possible. Lisa
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2014

                                                  7/16/2014

                                                  PLEASE DO NOT GET SHADOW RIDGE APARTMENTS CONFUSED WITH ALEXANDER FALLS. Shadow Ridge is a new community with new owners and staff. The staff is friendly, empathetic, and dedicated. They ensure the residents are in a safe ( CLAYRON PO LIVES ON THE PROPERTY) and… See More>
                                                    Manager

                                                    7/17/2014

                                                    Shadow Ridge
                                                    Dear Resident, Thank you for your positive comments about Shadow Ridge. It is always wonderful to hear that our residents are happy in their home. Our team strives to make your everyday living experience the best it can be and certainly appreciate the recognition. Lisa

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Additional Storage
                                                    • Basketball Court
                                                    • Breakfast Bar
                                                    • Business Center
                                                    • Childcare
                                                    • Club Discount
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Gourmet Kitchen
                                                    • Private Balcony/Patio
                                                    • Resort Style Swimming Pool
                                                    • Tennis Court
                                                    • Walk In Closets
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                                                    Leasing

                                                    Shadow Ridge is the newest retreat in Riverdale. Think of resort living in one of Atlanta's most upbeat and dynamic neighborhoods. We offer huge one and two bedroom floorplans and provide our residents with full access to the community lake, swimming pool, fitness center and tennis court. If you maintain an active lifestyle, this is your best stop!
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                                                    This community is managed by

                                                    First Communities Management

                                                    C+
                                                    C+
                                                    Communities
                                                    207

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 59 number of votes by renters, Shadow Ridge is currently rated 2.5 out of 5 stars.
                                                    Shadow Ridge is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Shadow Ridge is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    Shadow Ridge is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Shadow Ridge is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Shadow Ridge is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Shadow Ridge is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    First Communities Management
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Shadow Ridge

                                                    June 2024

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                                                    Shadow Ridge is a 865 - 1,067 sq. ft. apartment in Riverdale in zip code 30296. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Jonesboro, Forest Park, Morrow, College Park, and Lake City.

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