Sutter Lake by ARIUM
#12,006 #2 #781

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Sutter Lake by ARIUM

8104 Webb Road, Riverdale, GA 30274
(148 Reviews)
$1,106 - $4,036/mo
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Floor Plans & Pricing

1 Bedroom

The Juliet

1 Bed, 1 Bath | 680 sq. ft.

$1,106 - $3,207

5 Available Units

See Floor Plan Details

The Sinclair

1 Bed, 1 Bath | 850 sq. ft.

$1,146 - $3,182

5 Available Units

See Floor Plan Details

2 Bedrooms

The Lanier

2 Beds, 2 Baths | 1,100 sq. ft.

$1,365 - $4,036

5 Available Units

See Floor Plan Details

The Oconee

2 Beds, 1 Bath | 940 sq. ft.

$1,190 - $2,967

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

C

Review Ratings

Noise

3.0

Grounds

1.0

Safety

2.0

Office Staff

2.0

Maintenance

1.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

B+

Average time to respond to reviews

7 days

View Community Timeline
View Community Timeline

Sutter Lake by ARIUM Reviews

(147)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2016 - 2023

9/4/2023

Don't move here

Sutter Lakes Apartments is a dump. I moved here in 2016 and been here since. Should have moved a long time ago. They do not take care of the dumpster area. Sometimes the bins get overloaded and it will take weeks before waste management comes… See More >
    Manager

    9/11/2023

    Sutter Lake by ARIUM
    We are very sorry to hear that, Anonymous. We'd like the opportunity to address your concerns. Please reach out to us directly at ResidentServices@ARIUMliving.com when you have a chance. Thank you, and we look forward to hearing from you.
    Review Author Icon

    anonymous

    Resident 2021 - 2022

    9/24/2022

    Emergency Maintenance is a joke

    Returned from work after hours only to find my lock not working. Called the “emergency” line multiple times. It’s automated to it doesn’t go to a person. So, I’ve been in my car for over 2 hrs now. What’s the point of an emergency line… See More >
      Review Author Icon

      anonymous

      prospectiveVisited 2022

      5/4/2022

      Amazing Customer service

      Absolutely Love the way I was greeted and toured upon arrival! Amazing Customer service and I Look forward to Living here real soon . I was gifted with snacks and Conversation and the Unit itself is amazing

        Review Author Icon

        Beattie

        Resident 2020 - 2021

        6/19/2021

        ATTENTION!!!: I had multiple maintenance issues and first communities apartments Sutter lake marked them as "work status: complete" without even showing up or returning any of my phone calls. Long read but it is an exhaustive list of issues (this is what I had to… See More >

          Updated Review

          Review Author Icon

          Jennifer5041

          Resident 2017 - 2021

          2/10/2021

          *First review was 4/2017and great read the difference* I moved under old management company, since the the leasing staff and manager have changed for the worse. There are roaches that infested my apartment since my neighbor in unit 1011 moved out. They're renting that unit… See More >
            Review Author Icon

            anonymous

            Resident 2018 - 2020

            3/28/2020

            Lack communication on anything but will communicate rent payment options or rule ordinance which benefits them but good luck getting anything properly fixed. I feel that the rent prices don't match up to the upkeep of the inside of these properties. Very cheaply done. Whether… See More >
              Manager

              4/6/2020

              Sutter Lake Apartments
              Our goal is always to provide maintenance services in a timely manner. All resident requests are addressed in the order in which they are received with priority given to more urgent repairs. That said, if your request has been pending for longer than expected, you can always reach out to us directly to get more information about the status. At your earliest convenience, please contact the office so we may have the opportunity to discuss your concerns in more detail.
              Review Author Icon

              anonymous

              Resident 2019

              5/28/2019

              I moved here about here about six months ago. The professionalism of Charmelle is what sold me on moving in. I was encouraged to write a review upon moving in but I did not feel comfortable doing so, when I hadn't experienced the living here… See More >
                Review Author Icon

                anonymous

                Resident 2019

                4/22/2019

                You have to ride them, at least the Maintenance team- They're incompetent! They leave your house a mess and don't set your alarm back despite having the instructions on file. Fire the entire maintenance team!!!… See More >
                  Manager

                  4/26/2019

                  Sutter Lake Apartments
                  We are so sorry to learn of your dissatisfaction with our maintenance response time and handling of your home. We want to learn a little more about your experience so that we can identify any areas of training for our team. When you have a moment, please email us at customersatisfaction@stmkmgmt.com to discuss this further. We look forward to speaking with you and thanks for your review.
                  Review Author Icon

                  Sims8817

                  Resident 2019

                  3/29/2019

                  First of thankyou sutterlake for everything but my hat goes off to Monique (Mo) she's on top of her stuff. From explaining clearly, always being avaliable , always getting things done, just always on point. We love you mo and thankyou so much . this… See More >
                    Manager

                    4/2/2019

                    Sutter Lake Apartments
                    Hi Imani, we are thrilled by your fantastic review and thank you for recognizing Mo! Our team loves providing an exceptional home to our residents, and your top rating is a great validation of our efforts. Thank you for your five-star review and for making us your home!
                    Review Author Icon

                    ResidentialQ16

                    Resident 2016 - 2019

                    3/29/2019

                    I've lived in Sutter Lake Apartments for a few years now & it's a very nice community with various activities & a professional staff. Ms. Monique Brewer is very kind & genuinely cares about the residents who live here. If you're looking for a nice… See More >
                      Manager

                      4/2/2019

                      Sutter Lake Apartments
                      Thank you for the five stars! Ms. Monique and the rest of our team are dedicated to proactively attending to your needs. We are glad that you feel enthusiastic about their service and our community activities. Thank you very much for your encouragement.
                      Review Author Icon

                      anonymous

                      Resident 2019

                      2/17/2019

                      Horrible Experience will not stay again the people who work in the Office were nice they tried their best but these apartments should not be your first choice. Upon moving in there were pest issues. They tried to resolve the pest problems but it was… See More >
                        Manager

                        2/20/2019

                        Sutter Lake Apartments
                        Thank you for your review. We strive to proactively meet the needs of our residents to provide them with an exceptional housing experience. We are glad that you are happy with the service provided by Monique, Charmelle, and the rest of our office staff but are sorry that issues with pests and the gate affected your satisfaction. We'd like to speak with you further about your experience, in an effort to improve. If you would like to share additional details, please stop by the office or give us a call. We look forward to hearing from you.
                        Review Author Icon

                        escott336

                        Resident 2015 - 2019

                        2/15/2019

                        I'm going to keep this short and sweet and just say I have been a resident here since 2015. That should be enough in itself to show that this community is one that's hard to leave, but all for good reasons! I have read some… See More >
                          Manager

                          2/19/2019

                          Sutter Lake Apartments
                          Wow! Thank you for the great review! Our team loves providing an exceptional home to our residents. We are glad that you feel enthusiastic about our staff, especially Monique, our location, and our service. Thank you very much for your encouraging feedback and for being a long-term resident!
                          Review Author Icon

                          Abdul Ghulam Hussain

                          Resident 2018 - 2019

                          2/14/2019

                          i am a current resident here living since last year. There are many good things about the apartment and management which might lead to make me out of 200 words. :-). I will shortly describe,The reason to renew my lease is the easily availability of… See More >
                            Manager

                            2/19/2019

                            Sutter Lake Apartments
                            Hi Abdul, we are delighted to see your outstanding review! Our team loves providing an exceptional home to our residents, and your top rating is a great validation of our efforts. Thank you!
                            Review Author Icon

                            anonymous

                            Resident 2017 - 2018

                            11/17/2018

                            PLEASE DO NOT BE DECEIVED BY THE NEW TENANTS LEAVING THESE GLOWING REVIEWS. In your new tenant paperwork--you are given a paper advising you to come here and leave a review about your leasing agent and move-in experience. in my opinion, it is silly. if… See More >
                              Manager

                              11/21/2018

                              Sutter Lake Apartments
                              Thank you for offering your feedback on our community. It's our mission to provide you a comfortable, quality place to call home, so we're sorry if our service or the appearance of our facilities has disappointed you. We'd like to discuss your concerns in-depth, so we can make sure you are content in our community going forward. Please contact me directly at customersatisfaction@stmkmgmt.com. I look forward to hearing from you.
                              Review Author Icon

                              Courtney_S243

                              Resident 2018

                              11/13/2018

                              There are so many reasons to choose to live at this wonderful complex. For one, the leasing agents treat your move as if it was their own. My leasing agent was Charmelle Lane please do yourself a favor and request her!!! She was always prompt… See More >
                                Manager

                                11/16/2018

                                Sutter Lake Apartments
                                Wow, Courtney! Thank you for the five stars! Our team is dedicated to proactively attending to your needs. Charmelle excels in professionalism and making move-in processes smooth and easy. We are glad that you feel enthusiastic about their service. Thank you very much for your encouragement.
                                Review Author Icon

                                anonymous

                                Resident 2016 - 2018

                                9/19/2018

                                My experience here at Sutter Lake has been horrible to say the least. The only reason why I stayed as a resident was from the exceptional service of leasing rep/assistant manager- Monique B provided. Other than that, certain staff (not all) and the new manager… See More >
                                  Manager

                                  9/25/2018

                                  Sutter Lake Apartments
                                  We appreciate your insight about our community. Our goal is to proactively meet the needs of our residents, and it sounds as though our efforts have fallen short. We will certainly share your comments with our team and discuss how we might better satisfy you. If you would like to share additional details about your experience, please email me directly at customersatisfaction@stmkmgmt.com. Thanks for giving us the chance to make things right.
                                  Review Author Icon

                                  anonymous

                                  Resident 2018

                                  9/11/2018

                                  Sutter Lake is a very nice community It was my boyfriend and I first apartment and the experience was pretty awesome The neighborhood is nice and quiet eventhough the gate almost never works Granted our lease was only 6 months, we would've stayed if the… See More >
                                    Manager

                                    9/14/2018

                                    Sutter Lake Apartments
                                    Thank you for the five stars! We're glad to know that your experience here was awesome! Well-kept grounds and a friendly staff are just some of the ways we strive to serve our residents well. Thank you very much for your encouragement and best of luck in your new home!
                                    Review Author Icon

                                    Amanda_B518

                                    Resident 2016 - 2018

                                    3/1/2018

                                    I I happily moved here late 2016 inspite of reading the bad reviews on another site. It's a very nice community, but I' ve had back to back annoying experiences the water system here. Too many leaks in both kitchen and bathroom, water leaks from… See More >
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                                      honestreviewer718

                                      Resident 2016 - 2017

                                      1/28/2018

                                      my leasing agent was charmelle. i see a lot of positive comments about her. i agree with most of them,however there was a couple of times that she was short with me on the phone. it seemed like she was having a bad day or… See More >
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                                        Darian Marks

                                        Resident 2017 - 2018

                                        1/9/2018

                                        I love it out here! It's nice and quiet just the way I like it. Thanks to Ms. Charmelle Lane because she made sure I was well taken care of and plus her attitude is awesome so if you're looking for an outstanding leasing consultant… See More >
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                                          corey.hawkins

                                          Resident 2017

                                          9/26/2017

                                          Excellent service. Charmelle was awesome and Monique was great!!!! Application process was seamless. Move-In process was a breeze. The staff overall as a whole was very professional.. Quiet community. Lake on Property that's stocked with fish.… See More >
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                                            Jamesp21

                                            Resident 2017

                                            9/24/2017

                                            Best apartments in riverdale. Gated community (the gate actually works) , 2 pools, laundry, gym, basketball gym, & a dog park coming soon. Had no problem moving in Charmelle is a professional at her job. She has good energy and does her job great. I… See More >
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                                              dequaviousr

                                              Resident 2017

                                              9/24/2017

                                              I moved in on 9/20/17 and I have to say Sutter lake is a very quiet comfortable atmosphere. My view of the lake is awesome and my apartment is spacious. Charmelle was very helpful throughout the whole move in process.

                                                Review Author Icon

                                                Porciab82

                                                Resident 2017

                                                9/21/2017

                                                I just moved in yesterday and so far so GREAT ! Charmelle in the front was so much help. She communicated with me throughout the whole moving process and she was always professional. So far, I would definitely recommend this place to live. I love… See More >
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                                                  Princess_V

                                                  Resident 2017

                                                  9/16/2017

                                                  I love my new apartment!! I recently moved here and out of a bad apartment situation. I read the reviews and this place looked great. When I applied, Charmelle was so helpful and she was quick with responding. She new I had an issue with… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer Connections
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300. Rent: $20. Restrictions: No Aggressive Breeds. Pet Limit: 2. Comments: Welcome to our pet-friendly apartment community! We know that pets are an important part of your family, which is why we're committed to providing a comfortable and welcoming environment for both you and your furry friends.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $20. Restrictions: No Aggressive Breeds. Pet Limit: 2. Comments: Welcome to our pet-friendly apartment community! We know that pets are an important part of your family, which is why we're committed to providing a comfortable and welcoming environment for both you and your furry friends.
                                                      Less Info
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                                                    Other
                                                    • Basketball Court
                                                    • Business Center
                                                    • Carpet and Vinyl Plank Flooring Available
                                                    • Dog Park with Agility Equipment
                                                    • Energy and Water Efficient Appliances
                                                    • Fitness Center with Cardio and Strength Equipment
                                                    • Large Closets
                                                    • Resident Social Center
                                                    • Resort Style Swimming Pool
                                                    • Spacious Floor Plans
                                                    • Tiled Backsplash in Kitchen
                                                    • Woodburning Fireplace
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                                                    Leasing

                                                    Welcome to Sutter Lake Apartments, located in Riverdale, GA. Our community offers a tranquil and convenient living experience that combines convenience with comfort. Our community features a range of thoughtfully designed apartments tailored to suit various lifestyles. Sutter Lake s has the perfect floorplan for you. Our spacious one and two bedroom apartments offer the perfect blend of modern amenities and cozy charm. Enjoy well-maintained grounds, a beautiful lake, ample parking, and proximity to local attractions, shopping, and dining. Come be a part of our welcoming community at Sutter Lake Apartments, where extraordinary living meets the serenity of Sutter Lake Apartments natural beauty.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    RAM Partners

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Sutter Lake by ARIUM Rated?
                                                    Based on 148 number of votes by renters, Sutter Lake by ARIUM is currently rated 3.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Sutter Lake by ARIUM?
                                                    Sutter Lake by ARIUM is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Sutter Lake by ARIUM is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    What are noise levels like at Sutter Lake by ARIUM?
                                                    Sutter Lake by ARIUM is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    How safe is Sutter Lake by ARIUM?
                                                    Sutter Lake by ARIUM is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    How satisfied are residents with the neighborhood?
                                                    Sutter Lake by ARIUM is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Sutter Lake by ARIUM?
                                                    Sutter Lake by ARIUM is rated 2/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 7 days to their community reviews in the past year.
                                                    Who manages Sutter Lake by ARIUM?
                                                    RAM Partners
                                                    What is the pet policy at Sutter Lake by ARIUM?
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $20
                                                    Restrictions: No Aggressive Breeds
                                                    Pet Limit: 2
                                                    Comments: Welcome to our pet-friendly apartment community! We know that pets are an important part of your family, which is why we're committed to providing a comfortable and welcoming environment for both you and your furry friends.
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $20
                                                    Restrictions: No Aggressive Breeds
                                                    Pet Limit: 2
                                                    Comments: Welcome to our pet-friendly apartment community! We know that pets are an important part of your family, which is why we're committed to providing a comfortable and welcoming environment for both you and your furry friends.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Sutter Lake by ARIUM

                                                    February 2024

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                                                    Baths

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                                                    Sutter Lake by ARIUM is a 680 - 1,100 sq. ft. apartment in Riverdale in zip code 30274. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,106 - $4,036. Nearby cities include Jonesboro, Forest Park, Morrow, College Park, and Lake City.

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