What are noise levels like at Aston City Springs?

The community is rated 3.6/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Aston City Springs?

The community is rated 4.2/5 stars, signifying extreme satisfaction on average.

How safe is Aston City Springs?

The community is rated 4.3/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 96.77% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 10.23 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths and 3 Beds, 2 Baths

Ratings & Prices for Aston City Springs, Sandy Springs, GA

Renter Ratings

Noise	N/A
Grounds	4.2
Safety	4.3
Office Staff	4.5
Maintenance	4.5
Neighborhood	4.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	31

Manager's Review Engagement

Percentage of reviews responded to	96.77%

Manager's Review Reply Time

Average time to respond to reviews	10.23 days

Ratings & Reviews (108 Reviews)

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Verified Resident • vrp • 2020

02/17/2021

Wonderful place to live, apartment layout is great, staff are very kind and helpful, community is kept clean and parking is great for residents as well as guests. The gym has a bunch of different equipment and has been a favorite amenity, I have used this… See More

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Aston City Springs Manager

02/17/2021

Verified Resident 873761, we are so happy to read such a great review about Aston City Springs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Verified Resident • vrp • 2019 - 2020

01/09/2021

Your response must be at least 201 characters. To proceed without submitting an review, select the opt out question at the bottom of the page. Describe your experience at your community: (Minimum 201 characters required.) Characters See More

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Aston City Springs Manager

01/11/2021

Verified Resident 861211, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (770) 799-6622 to discuss this further.

Verified Resident • vrp • 2020

12/29/2020

This was the only apartment complex I toured and am happy with my selection. The new construction is of great quality and the complex is in a great area with lots of restaurants and things to do. Parking is abundant and the staff and maintenance are… See More

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Aston City Springs Manager

12/30/2020

Hi Verified Resident 857956, thank you so much for your positive comments about Aston City Springs! We look forward to your next visit! Take care!

Verified Resident • vrp • 2019 - 2020

12/15/2020

Our main issue is with maintenance, the service has gone down and sadly is needed so often. The dishwasher isnt as powerful as it should be and does not dry the dishes. The dryer destroys clothes as it picks at or twists them. Weve had a… See More

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Aston City Springs Manager

12/22/2020

Thank you for taking the time to review our community! We apologize for your experience and would like to take an opportunity to make things right for you. We have researched our records and are not able to find any service requests for a bathroom vent or door repairs. If you would please contact me directly at [email protected], I will ensure these and any other requests are resolved promptly while respecting your privacy.

Verified Resident • vrp • 2020

12/15/2020

The apartment and amenities are very nice! We have been living hear since July 2020. The unit was clean and we haven't had any issues within the unit itself, but we have dealt with excessive noise issues due to mechanical equipment on the roof (we are… See More

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Aston City Springs Manager

12/22/2020

Hello Verified Resident 853431, we appreciate you taking the time to leave us this feedback. If you ever need anything from us, please feel free to give us a call or stop by. We apologize for any inconveniences.

Verified Resident 849501 • vrp • 2020

12/03/2020

Its nice but the office staff could use improvement on its follow up and communication. More than once, I was told two different matters would be handled that were never taken care of and no communication was provided.

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Aston City Springs Manager

12/08/2020

Hello Verified Resident 849501, we appreciate you taking the time to leave us this feedback. We will pass this along to the team at Aston City Springs.

Verified Resident 846742 • vrp • 2020

11/24/2020

I am very disappointed in the security of the community. My storage locker was entered and searched and left in disarray with broken items. I do not feel safe going there now and it is almost completely useless to me because of that.

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Aston City Springs Manager

12/04/2020

Verified Resident 846742, thank you for your feedback; we are happy to pass along your comments to the team here at Aston City Springs! We are always more than happy to assist you if anything else comes up. Take care!

Verified Resident 846009 • vrp • 2019 - 2020

11/22/2020

My experience overall has been Excellent, Neighbors are courteous, friendly, and social while respecting privacy. Great access to shopping and restaurants in the local area. Medical facilities are very nearby. Great views of the area.

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Aston City Springs Manager

11/24/2020

Verified Resident 846009, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Verified Resident 769589 • vrp • 2018 - 2020

11/19/2020

Overall experience is above average. If the management and the staff wear a bit more proactive in take your pride in the community that would be nice. I would recommend a comment to a friend with disclaimer about the issues that have not been resolved after… See More

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Aston City Springs Manager

11/22/2020

Verified Resident 769589, thank you for your kind review; we are happy to pass along your comments to the team here at Aston City Springs! We are always more than happy to assist you if anything else comes up. Take care!

Verified Resident 843546 • vrp • 2020

11/14/2020

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Aston City Springs Manager

11/17/2020

Verified Resident 843546, we really appreciate your feedback!

Verified Resident 842241 • vrp • 2020

11/11/2020

I am fairly new to the community but so far it has been a great experience! Looking forward to making new memories here! The staff is super friendly and I love the community feel. I also love that there are so many places to go in… See More

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Aston City Springs Manager

11/14/2020

Hi Verified Resident 842241, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Verified Resident 833033 • vrp • 2020

10/22/2020

Great location. Nice apartment next to the park. The view is nice from my balcony and the staff is nice. Many restaurants are within walking distance and once COVID end concerts should return to the park. I like the fact that my car is protected in… See More

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Aston City Springs Manager

10/31/2020

Verified Resident 833033, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

Verified Resident 833545 • vrp • 2020

10/18/2020

No comment. If I do not wish to have my comments submitted to , why do you require a 201 word response. Obviously, I'm just submitting what I have to to get out of this survey. I'm happy to provide feedback on maintenance, but this is… See More

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Aston City Springs Manager

10/31/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Verified Resident 833544 • vrp • 2020

10/18/2020

I love this community!!! Upscale and clean, and seems like everyone else is loving it too!!! COVID has kept everybody from really enjoying the amenities, courtyard, social gatherings in club house, etc., which in the beginning of the year when I moved here, the staff through… See More

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Aston City Springs Manager

10/31/2020

Verified Resident 833544, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Verified Resident 810931 • vrp • 2018 - 2020

09/02/2020

Overall its great but we can always have room for improvement. Management is great and on top of things. But overall the maintenance has gone down since the last management left. Things are taking longer to fix and Amenities are not being taken care off.

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Verified Resident 807522 • vrp • 2020

08/25/2020

So far, I love living at Aston. My apartment is well designed, and the kitchen is huge. The grounds are beautiful and mostly quiet. The neighbors are very friendly, as are the staff. I love being able to walk across the street to the farmer's market… See More

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Aston City Springs Manager

08/26/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Aston City Springs

Verified Resident 770569 • vrp • 2018 - 2020

07/29/2020

Love living at Aston City Springs! I enjoy walking around the complex & being within walking distance of grocery stores as well as other stores. I feel safe here & enjoy meeting other residents & being close to family!!

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Aston City Springs Manager

07/31/2020

We are so happy to read such a great review about Aston City Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Verified Resident 797590 • vrp • 2019 - 2020

07/29/2020

I love this community. It's a beautiful property and the staff is very nice. There are so many great restaurants and services in walking distance that makes living here even better. I feel very safe here.

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Aston City Springs Manager

07/31/2020

We are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Verified Resident 797589 • vrp • 2019 - 2020

07/29/2020

The cleaning seems to be really slipping. Especially in the entrances. The worst one seems to be coming from the garage into building 6400. It would be awesome to have trash cans in those entrances as well. Especially since people who do not live here (and… See More

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Aston City Springs Manager

07/31/2020

We really appreciate your feedback! We are working on ways to alleviate wear in high traffic areas as around fabulous retail increases in popularity! When you have a moment, would you please reach out to me regarding this matter so we can ensure that we are meeting expectations in all areas of your living experience? We can be reached at [email protected] or (770) 799-6622.

Verified Resident 792016 • vrp • 2020

07/16/2020

Aston City Springs is the best apartment location and has the nicest staff ever. Never have I lived anywhere and felt like I was on vacation all the time. This is an amazing place to live and I highly recommend it.

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Aston City Springs Manager

07/19/2020

Hi, thank you for taking the time to leave a review for us at Aston City Springs. We're happy we could meet your expectations! If there's anything further we can do for you, we are happy to help!

Verified Resident 791358 • vrp • 2019 - 2020

07/15/2020

Everyone at Aston City Springs has been great since I have moved in almost a year ago. Im continually impressed with the fast maintenance, clean amenities and friendly staff. It is also in a great location with many stores and restaurants a short walk away.

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Aston City Springs Manager

07/17/2020

Hello, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Verified Resident 791336 • vrp • 2020

07/15/2020

Impeccable place. Love it! The area is filled with restaurants. The place is great amenities and is well kept. I love the design and space. The staff is so kind and friendly and go above and beyond to make sure you have what you need.

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Aston City Springs Manager

07/17/2020

Hi, thank you for taking the time to leave a review for us at Aston City Springs. We're happy we could meet your expectations! We always strive to provide top quality service to every resident, and are pleased to hear that you enjoyed your experience here at Aston City Springs!

Verified Resident 790990 • vrp • 2020

07/14/2020

Great Staff, Very Easy move in process! I really love the view of the park. Aston Sandy Springs is a great pet friendly apartment complex. Area is safe compared to my last apartment in downtown. Great restaurants right down the road.

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Aston City Springs Manager

07/16/2020

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Verified Resident 786696 • vrp • 2020

07/03/2020

Aston city is a great and well planned community to live in and the leasing staff are really nice and always ready to assist with anything and any information you need. The neighbors are also very friendly.

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Aston City Springs Manager

07/06/2020

We are so happy to read such a great review about Aston City Springs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Verified Resident 775882 • vrp • 2018 - 2020

06/05/2020

Aston City Springs is a great community in a fantastic neighborhood which highly values it's relationships with other neighbors and businesses. As a new resident of Sandy Springs, Aston City Springs made it extremely easy for me to immediately feel connected to my new home.

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Aston City Springs Manager

06/08/2020

Hi, thank you for taking the time to leave a review for us at Aston City Springs. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!

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Updated Review