Number of reviews in the past 365 days | 31 |
Percentage of reviews responded to | 96.77% |
Average time to respond to reviews | 10.23 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 31 |
Percentage of reviews responded to | 96.77% |
Average time to respond to reviews | 10.23 days |
Verified Resident 873761, we are so happy to read such a great review about Aston City Springs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Verified Resident 861211, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (770) 799-6622 to discuss this further.
Hi Verified Resident 857956, thank you so much for your positive comments about Aston City Springs! We look forward to your next visit! Take care!
Thank you for taking the time to review our community! We apologize for your experience and would like to take an opportunity to make things right for you. We have researched our records and are not able to find any service requests for a bathroom vent or door repairs. If you would please contact me directly at [email protected], I will ensure these and any other requests are resolved promptly while respecting your privacy.
Hello Verified Resident 853431, we appreciate you taking the time to leave us this feedback. If you ever need anything from us, please feel free to give us a call or stop by. We apologize for any inconveniences.
Hello Verified Resident 849501, we appreciate you taking the time to leave us this feedback. We will pass this along to the team at Aston City Springs.
Verified Resident 846742, thank you for your feedback; we are happy to pass along your comments to the team here at Aston City Springs! We are always more than happy to assist you if anything else comes up. Take care!
Verified Resident 846009, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Verified Resident 769589, thank you for your kind review; we are happy to pass along your comments to the team here at Aston City Springs! We are always more than happy to assist you if anything else comes up. Take care!
Verified Resident 843546, we really appreciate your feedback!
Hi Verified Resident 842241, we are very happy to have provided you with such a positive experience! We hope to see you soon!
Verified Resident 833033, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Verified Resident 833544, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Aston City Springs
We are so happy to read such a great review about Aston City Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
We really appreciate your feedback! We are working on ways to alleviate wear in high traffic areas as around fabulous retail increases in popularity! When you have a moment, would you please reach out to me regarding this matter so we can ensure that we are meeting expectations in all areas of your living experience? We can be reached at [email protected] or (770) 799-6622.
Hi, thank you for taking the time to leave a review for us at Aston City Springs. We're happy we could meet your expectations! If there's anything further we can do for you, we are happy to help!
Hello, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Hi, thank you for taking the time to leave a review for us at Aston City Springs. We're happy we could meet your expectations! We always strive to provide top quality service to every resident, and are pleased to hear that you enjoyed your experience here at Aston City Springs!
Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
We are so happy to read such a great review about Aston City Springs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Hi, thank you for taking the time to leave a review for us at Aston City Springs. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!
$1,441 - $1,491
663
N/A
1D
$1,543
731
N/A
1A.3
$1,683 - $3,140
708
N/A
1A.4
$1,702 - $3,272
708
4 Units
1A.2
$1,737 - $4,131
731
5 Units
1A
$1,747 - $4,131
731
3 Units
1A.1
$1,767 - $4,090
689
1 Units
1C
$1,767 - $6,580
772
2 Units
1F
$1,813 - $2,972
837
N/A
1G
$1,921 - $2,212
1,035
N/A
1B
$1,771 - $2,165
1,013
N/A
2A.1
$2,167 - $9,163
1,055
3 Units
2A.2
$2,204 - $8,798
1,075
5 Units
2A
$2,231 - $9,286
1,087
N/A
2C
$2,259 - $6,448
1,119
2 Units
2B
$2,952 - $10,071
1,610
N/A
T2
$3,194 - $3,763
1,610
N/A
T1
$3,290 - $3,370
1,610
N/A
T2.1
$3,110 - $4,463
1,509
N/A
3C
$3,460 - $3,942
1,453
N/A
3A
$3,597 - $8,985
1,437
N/A
3B
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